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    Naturally Jack's

    5.0 (1 review)
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    2 years ago

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    PetSmart

    PetSmart

    (29 reviews)

    It's a great store! I love to take the dog(sometimes multiple dogs) into this place…read more The layout is easy to navigate and it seem like "everything is where it should be" like you can walk in never having been there and kinda already know where to look. Banfield Vet in the back of the store is a REALLY god place too! Very friendly, quick to give doggy treats and it's a quick IN and OUT. Not it the bad way, they take care of your pet and do everything "right and proper", what I mean is that they don't make you wait, and wait and wait... to get you checked in or out. It's all pretty simple. Now, back to the PetSmart part- I called in on a Sunday to check if they carried packs for dogs; like for hiking 'n such. Not only did they only have me on hold for less than 2 mins(I seriously think the girl who answered RAN to go check) but they told me: 1- The Prices. 2- What Sizes they had. AND!! 3- The COLORS!? See they could have just told me "Ya we got 'em" and left it at that. NOPE! they had to go 'n show off how awesome the customer service is at that particular PetSmart. The ONLY gripe I have about this and EVERY PetSmart is that **some** of the prices can be a bit... "inflated" for what you're buying. But, that's every store I guess. All in all the PetSmart located at: 711 Hwy 41 Schererville, IN is an excellent store. It's Clean, Friendly and Easy to Find.

    I brought my dog in for grooming and he came home with red, irritated eyes and was pawing at them…read morefor hours. Even the next day, his eyes were still bothering him and had noticeable discharge. That's not something I expected after a grooming appointment and it was honestly concerning to see. On top of that, his haircut was uneven and not what I expected from a professional service. Overall, I wasn't satisfied with this experience.

    Naturally Jack's - petstore - Updated May 2026

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