Mike and all the staff are great. They truly care about your pets needs. It is great having a…read morelocal pet store that is not some big box store locally. The staff all truly care and they do their best. They usually have just about everything needed. For fish lovers they have some of the healthiest fish I have seen.

Everything they have pets they have feeders for pets and the birds are so colorful. I was really…read moreinterested in the snakes I thought all the pythons were super cool and everyone there is so friendly

It's a great store! I love to take the dog(sometimes multiple dogs) into this place…read more The layout is easy to navigate and it seem like "everything is where it should be" like you can walk in never having been there and kinda already know where to look. Banfield Vet in the back of the store is a REALLY god place too! Very friendly, quick to give doggy treats and it's a quick IN and OUT. Not it the bad way, they take care of your pet and do everything "right and proper", what I mean is that they don't make you wait, and wait and wait... to get you checked in or out. It's all pretty simple. Now, back to the PetSmart part- I called in on a Sunday to check if they carried packs for dogs; like for hiking 'n such. Not only did they only have me on hold for less than 2 mins(I seriously think the girl who answered RAN to go check) but they told me: 1- The Prices. 2- What Sizes they had. AND!! 3- The COLORS!? See they could have just told me "Ya we got 'em" and left it at that. NOPE! they had to go 'n show off how awesome the customer service is at that particular PetSmart. The ONLY gripe I have about this and EVERY PetSmart is that **some** of the prices can be a bit... "inflated" for what you're buying. But, that's every store I guess. All in all the PetSmart located at: 711 Hwy 41 Schererville, IN is an excellent store. It's Clean, Friendly and Easy to Find.

I brought my dog in for grooming and he came home with red, irritated eyes and was pawing at them…read morefor hours. Even the next day, his eyes were still bothering him and had noticeable discharge. That's not something I expected after a grooming appointment and it was honestly concerning to see. On top of that, his haircut was uneven and not what I expected from a professional service. Overall, I wasn't satisfied with this experience.

White young lady was very rude and disrespectful about what we can and can not buy. Limited us on…read morefish to buy . It was 6:50 pm store closed at 7 . She was rushing us and be very aggressive about it . We made it in time to get fish and didn't get anything from being rushed out the store . Definitely wouldn't recommend this store . Most fish was floating at the top of tanks . Didn't caught her name but I'm assuming it was a manger white girl many piercings in her face . And a heavy self girl that worked in the fish department didn't know what we were talking about !! That's what wasted so much time she was walking back and forth to get Information on what we needed . Definitely was the employees fault to . I've called that number you provided , I'm assuming it was the same girl from last night , on the phone she didn't want to provide her name as I asked , very very unprofessional telling me that , next time I have to come in earlier to get more then one single fish! Sorry I work two jobs and can't come it there before you close. She was very rude and unprofessional with her job , as she had coworkers not knowing no information on fish and kept walking away to ask a team member what I asked her. That's what really wasting the time from getting fish. But hey that Numebr you provided was the same ignorant young lady I delt with last night. Anyone reading this don't go to that racist store with the fish being sick and most of them floating at the top of the fish tanks . Would not recommend to anyone that's living in that area . Pet smart is the right store or a different petco. They have low reviews and unprofessional service there with rush behavior

You guys need to replace all your staff even managers. I was one of the guys who came in last night…read moreto get fish around 6:40p.m. Customer service wasn't good at all the young ladies took there time helping us and decided to help other customers instead of helping us. Young lady working the fish department last night went to get the manager who came over rudely and rush us out the store. Then I call to talk to a manager to 3:28pm and I just explained to her what happened and she just told me next time come to the store early and I want have that problem then when I ask for her name she told me that wasn't necessary. Now I need cooperate number cause at this point this is bad business and people shouldn't go spend there money here. Work in customer service for over 10 years and someone came in our store 10mins or 15 mins before closing we had to take care of them. Instead of them walking off and acting like they didn't know what we was talking about they could have got us in and out.

The staff were very nice and knowledgeable. The place where the animals were kept was clean and…read morefree from odor. When I'm ready for another pet I will consider going here first.

I had 10 kittens I needed help finding homes & I called this place 3 separate times in Aug, the…read more18th, 19th & the 24th & still to this day, NO ONE has returned my calls! I left detailed voicemails. It's so hard to find help trying to rehome kittens & had I left them in a box in an alley somewhere, that would've been considered inhumane. But all the shelters I reached out too, including this one, offered no help or assistance. They don't care for real & the only real option is to just leave them in a box by their front door. If you're looking for help to rehome or surrender any animals, this definitely isn't the place!!

Bad customer service, and the dogs come from puppy mills. Don't waste your time! The owner is very…read morerude. Doesn't want to tell you about the dogs. Don't even want you to see the dogs unless you pay. He tells you to go on the Internet instead I mean, don't you want to get to know your your future puppy? Don't believe the four stars it's all a lie and plus your dog is sick. A lot of people been complaining about sick dogs

I purchased my Gizmo from Pawtime three years ago! He's my love bug! Never had a bad experience!read more

We purchase all of our pet food and snacks from here. Their products contain no fillers and…read moreartificial chemicals. All treats and food are manufactured in the USA. Our two dogs love them. Bentley's offers a rewards program, too. I enjoy shopping here because it's relaxing, very neat and organized, and the staff are helpful and friendly. You can find items here that Petco and PetSmart don't carry. By the way, Bentley's offers food, treats and toys for kitties, too! Love this store'

Attention everyone!!!!!! I moved here 4 years ago and I finally found a DOG GROOMER who knows what…read moreshe is doing. Sara at Bentley's in Schererville nailed it. I have two Australian shepherds and cutting them is not an easy task because you can't shave their double coats. Sara did a phenomenal job giving them a clean looking cut and shaped them so perfectly. They have the cutest wiggle butts, like bunny rabbits. She did everything I asked and more. Exceeded my expectations. She has amazing skills. If you need your dog groomed do yourself a favor and go to her. Thank you Sara you are our new groomer forever.

Adrian and his staff have always been so pleasant and welcoming to us each and every time we come…read morein. They have made it a point to know our name and our dogs which personalizes our experience there. We have used the We-wash and U-wash services at the store to shine up our pups when they got smelly! The blueberry face wash leaves them so fresh and clean and delightful to smell! With the staff's assistance a few years ago, we transitioned our bullies to some of the best kibble on the market and also have learned a great deal about canine nutrition and dietary needs. Adrian also helped train our first bully who had some issues with other dogs and defiance when we adopted her. We have been able to use the same techniques he taught us with our other dogs and fosters to bring about better harmony in our home!

The staff here is very knowledgeable and assisted me with my dogs dietary needs. They have the best…read morebrands of pet food to keep my dog healthy. My new place for pet food.

I never heard of this store in my life but I came here with my girlfriend assuming they had some…read morekind of birds for sale which they didn't have at all but this place does sell a bountiful amount of bird merchandise that I didn't expect to be sold. Overall, decent store. They got bird feeders, bird baths cheaper than Home Depot and Menards.

My five year old son recently became interested in bird watching...and by interested, I mean…read moreobsessed. We bought a feeder and seeds elsewhere but had little luck in enticing our fine feathered friends into dining at our little birdie café. ::Cue loads of disappointment:: A little internet searching uncovered WBU so we headed out to see if someone there could help us troubleshoot our ornithological shortcomings. My son and all his eager questions were met with patience and enthusiasm. The woman in the store gave us some seed suggestions but didn't push a big up sell--which may have been tempting for someone else given my son's obvious enthusiasm. In any case, we left with a different type of feeder, some new birdseed, and renewed enthusiasm. As luck would have it, the new seed brought all the birds to the yard (...and they're like, it's better than yours ). Definitely a win for WBU! We will stop in again to refill our seed stash and another feeder (or three)...

It's good to be out and about today as I've been ill. Hubby and I stopped here with our two pups to…read morepick up kibble and treats for them. The spoiled twosome loved the attention and the treats. We also picked up a new female Betta.

This was my third pet store stop while looking for Stella and chewy kitten food which I found…read morestrange that the other two pet stores in Oak Creek didn't carry. I asked one store why they didn't stock it and I was told that it's a cooperate store and SC is a local company made right in Oak Creek so the can't offer it, makes no sense to me when it's made blocks away. I could not find SC kitten food so I asked the young woman where it is, it's in a side isle display out side of the cat food area but she took me to it. I'm glad I finally found a store that had what I needed