They are kind to my dog. He's older and I found them to be gentle and concerned for him in their care.

We went in tonight to see if we could fine a crate for our dog. While in there I heard this little dog cry out. So I went to find where it was coming from. It was coming from the grooming area. I stood and watched. The groomer was clearly upset at the dog and being rough and push the dog a few times. The little dog looked scared. She seemed to sense me watching and started to be nicer to the dog. I asked a few people if it was their dog. It wasn't anyone's dog. I took a picture to show the dog. If this is your dog. I hope you see this and don't take him/her back. This is why I never left my dog at a groomer. read more

Pet Supplies Plus Cherry Hill - Pet Stores Near Me - Cherry Hill, New Jersey

Love the staff here. They are dog lovers (well, pet lovers - but I've only ever had dogs). They've always treated my pups very well - whether personal dogs or foster dogs. Chad, the manager, is very kind and friendly. He's all about top notch customer service and his staff takes after him. Chad is also extremely knowledgeable and helpful - he has given me helpful advice and guidance with finding the appropriate food for my dogs with sensitive tummies and dry skin. I've been going here for supplies, food, treats, grooming, self-service baths, toys, etc over the last 9+ years. They have an extensive variety of treats, toys, and food. I have to give a special shout out to Jeralee. She has the best attitude, is always willing to help (in every department), and she consistently provides excellent customer service :-) read more

Pet Supplies Plus Cherry Hill - Lots of toys! - Pet Stores Near Me - Cherry Hill, New Jersey

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Love this place. Bought my plants for my aquarium and the customer service was amazing! Thank You!

Currently Customer Unfriendly Had my 2 Bishons groomed by appointment 6 hours later they were done Their EXCUSE WAS...they groomed another dog in between. My dogs are 13 years old and they didn't get water that whole time read more

Bad customer service. Don't pay in cash. You will never be able to return things. Any other establishment would have let me exchange since we have already purchased that toy. It was completely unopened. Unused untouched never left my car. Any normal person can see that. read more

My dog does not like to get her nails cut . That is an understatement. Diana was able to accomplish more than any other groomer or vet She needed some assistance and another team member came to help ( don't know her name ) they probably will never want us back but I'm appreciative of all they did read more

Great store with fresh and good supplies. I wish there were more locations in Southern N.J.

Trigger warning! Here are some videos and pictures of how cash is behaving after being groomed. Also you can clearly see where he has been cut on his private area. Not eating or drinking. Whimpering and shaking through out the day and night. He has been in a great amount of pain these past few days. Please be careful who grooms your dog. Every place is not equal when it comes to caring for animals or customers. He looks completely different and is not his usual happy self. I did speak to the owner and he apologized and asked what he can do but the damage is done. At this point we just pray our dog goes back to himself and feels better. Lesson learned! Needless to say we will never bring him to this pet groomer again. read more

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Everytime I go here i find what I need. The prices are great the rewards membership helps me to save $$. The staff (everyone) is always Friendly and helpful. They are knowledgeable about all items I use the delivery Service often and they always send me Thank you cards. Truly heartfelt I have been a customer here for 7 years and wouldn't have it any other way. read more

This business has a variety of food including for sensitive stomach & skin, which our cat enjoys. There's also a discount if one has signed up for it. read more

Do not take your cat to Pet Supplies Plus to have them groomed. I got my cat back with a bleeding toe, hair hanging all over the place. I had to take my cat to the vet for antibody testing. He was given a shot of antibiotics, had to buy special litter for him. He was in pain. The vet bill was over $238 dollars. I will never use Pet supplies again for grooming! Terrible groomers! . read more

Store has good treats and various flavors' goat milk, plus the freeze-dried raw diets. Toys are good. Found a Herm Sprenger 3.25 m prong collar in this store for my 134lb., male Black Russian Terrier. Checkout is pleasant. Eveyone is pleasant in the Cherry Hill, NJ store. The store closes too early at 8 PM.The grooming facilities are too small with not enough stafff for a very large, exotic dog like mine. I wish this store would stay open until 9 PM like the surrounding stores in the region. This store has an excellent selection of treats at a very reasonable price. We like the store so much that 8 PM seems much too early to close. read more

Pet Supplies Plus Cherry Hill - Black Russian Terrier - Pet Stores Near Me - Cherry Hill, New Jersey

I have been to several groomers all over South Jersey and Diana at pet supply Plus was by far the most efficient caring person who did her job extremely well but also made me and my dogs feel very comfortable and cared for. Thank you Diana I will be recommending you to all my friends and see you every month for my dogs nail trimming which he really hates and you made it seem easy thanks again for everything read more

The self service here is awful. So if its your first time, figure it out because no employee will come and show you or offer help. The wash area does not even protect your dog from jumping out. It is very shallow. read more

My dog hates having her nails trimmed and Diana is so wonderful with my Rocket Girl. She is the only person who has not made my dog cry in pain. read more

I had a$4.00 off coupon for Fromm Tederollies dog treats and I was told the product is too new, so they didn't have it. It expires July 3, 2023. I had purchased 3 bags of Pet Fresh refrigerated Vital dog food in May. The sell by dates were in July. One bag grew fungus and when I told the cashier he said their return policy is 30 days with a receipt. I would think that if a product grew fungus that should be replaced free of charge if the sell by date was weeks away. I could have brought the bag in and showed him, but today was our garbage day, so I threw it out. read more

This store has a very good selection for everything we need for our pups. There have only been a few times that they were out of stock for our dogs' favorite items, or where they just didn't carry a particular flavor or brand of item. They have a good rewards program where I have already earned frequent discounts and free items with repeat purchase. They carry a good selection of the Primal Goats Milk products. What stands apart for this store is their level of service. This location is always well-staffed with helpful, friendly teammates. I also previously used their auto-ship service for food (we only discontinued because we switched flavors), and it was such a good experience I discontinued auto-ship from the "C" online brand. It was same-day service directly from my local store PLUS they would call to advise they were on their way! Bonus was I didn't have to lug in the bag of food with yet another box to get rid of, and it always included a handwritten note. Nice touch PSP! read more

Easy to find my items people were very helpful and friendly lots if cute toys and snacks for my pets

I would like to give a huge thank you to Katie & Elryne but especially Becky. With only half an hour left til close, they were very accommodating. I was able to easily exchange some purchases I had made earlier that day and Becky helped me choose various fish and supplies for my new tank. I've always had pets growing up but this is my first time caring for a bunch of fish - their advice was very helpful! They gave great customer service and made the experience worth returning. Updated Review to include picture: read more

Pet Supplies Plus Cherry Hill - Pet Stores Near Me - Cherry Hill, New Jersey

Fantastic customer service. Great same day delivery! They are stocked with all the items we need.

The staff is always upbeat and helpful! I order for curbside and do walk-in. My experience has always been great. They are my go-to place for my dog food. read more

Totally inept customer service . The price is labeled in front of the products are not even correct you have to watch what they're charging you because it doesn't match up read more

To put it bluntly, I simply can't wait to treat my pup to another groom at the Cherry Hill Pet Supplies Plus. My furbaby came in for a haircut and bath and came out looking shiny and new, and literally ready for a photo shoot with his adorable bandana, and he smelled so fresh. The groomers here are so patient, pleasant, and gentle. Prices are very reasonable and you won't have to wait hours for your pup to be finished like other places. I also purchase my dog food and treats here. Highly recommended. read more

I took my pup in today to use the self bathe area as she had been skunked a few weeks ago and it was resurfacing. I stopped at the groomers to ask some questions about pricing there and met the most wonderful, helpful, employee I have encountered in a long time. Diana had such great advice and my Stevie girl, who is very timid around strangers, took to her immediately with lots of kisses. I have decided that this is where my two pups will now go for any and all grooming needs. Even though i had to use the self bathe station, Diana was still so encouraging and helpful!! Give her a raise. Now. read more

They have the best groomer in the area, her name is Diana. I highly recommend bringing her fur baby to you. She takes great care of Charlie, our lovely English Shepherd, whenever we see her. Thank you Diana for being so compassionate and sweet with our dog, who loves you just as much! Thank you!!! read more

Went to get a rabies booster since I didn't need an appointment to go there. The line wasn't too long and everyone was very friendly and professional. My dog growled; he's not aggressive but complains a lot. They didn't skip a beat, just handed me a muzzle to put on him and switched to using his back leg. We also regularly use the selfservice baths. They are always clean and well stocked. read more

Knowledgeable staff, good inventory my pets are clean, happy and thriving and I always spend more then I intended.

Conveniently located in the heart of Ellisburg, this pet store has most of the high quality brands of pet food that any one who has special needs pets might be looking for. Got an old dog? Got a dog with a delicate stomach? Got a young puppy with high energy? You name it, they probably have a brand for you. I came in to have a wander and was a bit disappointed that they had a very limited supply of dog Halloween outfits - my niece requested that the puppy have a costume that would make people laugh. People brought their dogs in, so no worries in case you need pet approval for purchases. A plus, they are open until a fairly decent late hour for us poor working folks who have to run errands after 6 PM. read more

I thought I would try the self-service dog wash and admittedly my dog does not like baths. I've been to other facilities and they have nice deep tubs and attentive staff. I think my expectations were based on prior experiences at those places. If you have been to places like that before, please erase what you know. The tubs are just shallow stations like a groomer would use. They are not designed for self-service. Not a single staff person came over to show me how to use the set up. After several attempts with an unhappy and slightly wet dog, I decided to leave. It was inexpensive, so I guess you get what you pay for. Certainly do not go without help or a sedated dog. read more

Diana is the most caring and compassionate groomer I've found. She treats my nervous dog like he's her own, and he always comes home clean, smelling great and happy. I've recommended Diana to several friends and will do it again gladly. read more

BEWARE! Older dogs will sit in crates for hours! Very disappointed, never again...after 4 hour appointment for a trim, left with only a wash and dry... read more

Excellent service! Employees are very knowledgeable! Store is very clean and stocked well.

Friendly and helpful staff! Clean, well organized store! Self bathing station very clean! I highly recommend:)

Pet supply plus is my go to pet store. They are always fully stocked with the supplies I need. The staff is extremely helpful and friendly. The store has one of the best reward programs around and are very active on social media with coupons and photos. They carry all the big name brands but also have some exclusive items that my dog loves. Best prices on Icelandic ram horns around. read more

Best place to shop for your pet. Chad and his team are the best . The team is knowledgeable and so very kind and helpful. If they don't have what you want they will see if they can get it and if unable will suggest an alternative. read more

Pet Supplies Plus is my favorite place to buy pet supplies. Not only do they run great coupons and sales, but they also have the BEST staff. Every time I've come here the staff greets me warmly and makes a huge fuss over my dog. They also ask if I need help, and have even special ordered supplies for me. The store is clean, brightly lit, and easy to navigate. All of the isles are organized and filled with goodies for your pet. Some of the unique features are: - A community pet board where locals can post flyers. - A do it yourself bath is located in the back- a wash is $10. - Pet treats by the pound. This is a great place for your pet shopping needs. read more

My Aunt rants& raves about this place,NOW I see why.After a day at Cooper river park,I took my Oscar To this very nice Pet place.It's a chain I believe, but doesn't seem like it.It has a Mom&Pop feeling to it.its rather small inside,but very well stocked there were 2 Patient,professional; and EXTREMELY friendly young ladies working earlier this evening.We looked at the various brands,sizes and quality of the different types of dry dog food.We picked out something great and very reasonably priced.These 2 Ladies were great,I'm happy my aunt referred me to this place!! FYI,they also price match any competitors without giving you a hard time like some of the other places do. Whoever the Store manager is,or the regional director is,you need to keep these EXCEPTIONAL employees very happy!! Thanks a lot Girls!!! read more

Pet Supplies Plus Cherry Hill - My Oscar today before his visit to pet supplies plus in Cherry hill - Pet Stores Near Me - Cherry Hill, New Jersey

Great store. Employees always attentive I also use for my pets grooming needs. Great services

We love this store and the staff are the best. we mainly use their delivery service and have never had an issue with our order. Highly recommend! read more