My Bichon Frise, Chippy, doesn't let me brush or bathe him. I affectionately call him hell boy…read more I'm so glad I found Karen's Diva Dog. I called as soon as groomers were allowed to open during Covid last summer, I had never been there before. She took me right away. They do a fantastic job, Chippy looks great and comes home happy. I would highly recommend Karen's Diva Dog, I've sent people to her and they are happy too.v

I have bringing my miniature dachshund Lily to Karen's since she was 11 months old (she is now 6)…read more Everytime they have done a wonderful job and the only complaint I get from them is that she is very wiggily but I have never heard them say she's been difficult. Last time Lily went she had matted hair under her one leg and before I handed her over, I informed them that it's matted. I figured they would just use scissors to get it out since mats tend to get jammed in the razors. When I received Lily and we got home, I noticed she was bleeding. She had a cut under her left upper arm pit. We were never informed that she got hurt. I was so incredibly shocked. I called them immediately, left a voicemail about what I found. With this I was followed by a voice mail about how difficult she is grooming and how we should really invest in medicine for her before she gets groomed. They also said that I should have been informed about the wound, but I guess they "forgot". Now as of September 24th, we are up to almost $3,100 in medical bills from this cut. The wound is not closing and she has to have been getting laser treatments for twice a week to try and close it up. The vet informed us that there was wound glue where the cut was which means they knew about the cut, put wound glue on (which I wouldn't consent to) and forget to tell me about this. She has been in a cone for almost 5 weeks and is miserable. She has been on antibiotics, pain medication, gabapentin, wound cleaner and wound ointment. I have to say, this was one of the biggest disappointments in a very long time.

I am from Pittsburgh and was traveling to Cherry Hill, NJ for an event and our dog could not stay…read morewith us in our hotel. I scrambled to find boarding in Pittsburgh and nothing was available. I decided to look at options in the NJ/Philadelphia area. I have never boarded my pup before and was very nervous about it, for multiple reasons. 1) I don't think it's ever easy for anyone to leave their fur baby, 2) our pitbull is leash reactive and barks at other dogs on a leash- we are actively getting him training, but it's something he is still working on. I was nervous to take him to a boarding place in fear that they wouldn't be understanding with my dog. I heavily researched boarding options in NJ/Philly and found Lakeside. I inquired on their website about the dates I needed boarding and heard back quickly that those dates were available. I gave them a call and they were SO kind and answered all of my questions and expressed an understanding about my pup and his behavior- they said something along the lines of "we are very used to barking dogs- it's not something we are worried about at all", which made me feel relieved. Our pup, Axel, doesn't bark at dogs unless they are on a leash, but I was still worried. We had to leave a deposit in order to reserve our stay, which was no problem. Dropping him off was a breeze. I just called and let them know I was here and we took him to the drop-off/pick-up area. I gave them Axel's prepacked food, his blanket, and some toys. They encouraged us to give them a call whenever we wanted to check-in on him and they let us know they would post on Facebook the next day with some photos. Keep in mind... this was my first time dropping off my pup at a boarding place. So I was nervous. I called MULTIPLE times, and they NEVER made me feel bad about calling and always took the time to go check on him and give me the most up-to-date information on how he was doing. This eased my mind so much. I love that this kennel offers the pup their own outdoor spot, in addition to their indoor space. I also love that they offer one-on-one time with staff for an additional charge. Axel is a rescue dog and he spent a lot of time in a kennel situation in the past- so I wanted to make sure he got some one-on-one lovin' and attention. I was able to schedule Axel to get 3 walks with staff over the weekend, which I am sure he loved. Picking him up was a breeze and Axel clearly had relaxed a lot since his initial arrival- he was jumping all over the staff, giving them kisses- he clearly loved them :) The prices here are SUPER reasonable. It was under $100 for two nights and multiple walks. I am so glad we went with Lakeside :) If I find myself needing boarding in NJ again, I know exactly where I will go!

We board our precious kitty cat Alfie here and he always is well taken care of and comes back home…read morehappy! Staff is friendly and patient, facility and grounds always are clean and they're open 7 days a week. Even when we move further away, we will keep going to Lakeside for our boarding needs. We'll always miss Alfie poo when he's away, but always know that he's in good loving hands during that tough period of feline absence.

I have had my animals seen there for over 10 years. I made excuses for rude staff and for staff…read morethat really didn't care including doctors.It was apparent to me the practice became strictly motivated by financial gains. Both my animals received care that was below my expectations. One surgery they promised a 2 inch incision, she was cut from the top of her shoulder to her underbelly. She looked like Frankenstein.the same pup had chronic ear infections ( all the time). Medication just for that was close to $500 each time I left there and went to an animal hospital in Philly within 2 weeks it was done. Outrageous. Unfortunately after all this I lost both of my girl. 14 yo and 15yo I vacillated if I should write this but it still haunts me how we were treated. Whenever I get fur babies I certainly won't go back.

Brought my hamster here yesterday. He was peeing on his belly. Saw exotic pet doctor. After she was…read moreexamining him (like pressing on his belly and intestines) they wanted an xray. He lost weight and they thought maybe it was a mass or infection. After she left, my normal hamster couldn't walk or breathe after the exam . They wound up putting him on oxygen and he died ten minutes later . I am not blaming them for his death but they definitely contributed. Working in the medical field as a nurse for 20 years he prob aspirated or maybe the tumor perforated when pressed (there was blood coming out his private areas). I do think it was the deep pressing . I know you have to do that to examine him but I think if I never brought him there , yea he may have passed in a few months peacefully in his home from a tumor - not traumatically after an exam. That morning he was running in his cage, eating , etc - they say this couldn't been avoided . Yea it could - if you didn't press so hard on my hamsters he would be alive. It happened immediately after he was examined. Now I'm devastated I blame myself for bringing him there. He prob would have passed at home in a few months, but peacefully with me. I won't ever go there again. She was nice but not that empathetic, I got him cremated and got charged 400 to leave without my hamster. Least they could do is pay for that. I'm sorry they def contributed to his death. I never write reviews I never complain, but when I feel something is a miss I have to say something esp with my medical knowledge. My poor Humphrey.

I have use the boarding for several days and was very satisfied. I also have used Grooming…read morefacilities and was very please. Happy that I found Malis, definitely be returning.!

Love the way they care for my puppy! Friendly and flexible with their hours and our needs.read more

Beware!! I would not trust this company with my dog! I Tried to contact the owner, Donna Truxton…read moreseveral times and she was unreachable. Recommend that you find a more reputable grooming company that values their customers/dogs.

Doesn't get much better. My 13 year-old dog looks and acts like a puppy. Every time I picked my dog…read moreup at previous dog grooming salons I've used the dog seemed traumatized. She just slept, didn't eat for a least a day. This time she was so energetic and contented. She ate as soon as I brought her inside and brought me a toy to play with her, a rare occurrence at her age. Thanks Donna. We are happy customers.

Awesome staff, really nice and treats my dog so well. She gets excited just pulling up!read more

Full service cut and clip done for my dog that hates the groomers. He was actually happy when I got…read morehim amd even went back to his groomer for touch up on his tail. No trying to run out the door. We will be back, he looks awesome.

They do a great job with my difficult dog! They are always so friendly and do an excellent job on…read moreher nails.

Excellent care in such a beautiful space. My dog had the best time. She went healthy and happy. We…read morepicked her up and she was healthy and in better spirits and happiness than when we left her. She received such good care. We couldn't be happier. Thank you.

Steve at Our Home Dog Boarding has been watching my dog Carmine for about 7 years now. Our dog is…read morea rescue, and boarding him in a kennel was never an option. Finding Our Home was a godsend.. I'm always recommending their services Carmine loves going over to