Hottie hounds hurt my dog. She has a large round cut on her leg. She is a Sheepadoodle and they cut…read moreall the hair off of her face and head. She also has cuts in her groin area. Her tail was shaved down. Oh and they charged me $150, which has to be paid in cash,for all of this damage. I will never go there again. #hottiehounds #hottiehoundsdoggrooming #doggroominglumberton #doggroingmtlaurel

We have normally taken our dog to PetSmart for grooming but decided to try Hottie Hounds since it…read morewas much closer to our home. I emailed them, asking how they would handle our dog who can be a bit anxious. They responded quickly and set him up with an appointment time when it was quiet in the salon. I felt at ease with their responses and how they were so accommodating to make sure he had a great first visit. The salon is clean and the staff are so friendly! I knew my dog was in good hands. The price was affordable when compared to what we normally paid at PetSmart but included much more! His package included a trim, nail grinding and brushing his teeth. They're always running specials too. Plus it was quick service! It took an hour when compared to the past we usually had to wait over 3-4 hours to get him back. Our dog did wonderful and the staff were so great to him. Definitely taking my dog back here! Highly recommend this for your dog's grooming needs!

We love sending our dog Lulu The WonderMutt to "Camp Casey" as we call it. Casey, the owner, really…read moreloves dogs and it shows in how she runs the kennel and how she hires employees. We greatly appreciate that she lives on site, so if, God forbid, something were to happen in the middle of the night, she's right there. Our dog usually gets a bath and nail clip and we've been happy with those services.

Wonderful dogs. Well trained with tons of love. Owner has a deep understanding of breeding and…read moretraining dogs.

The dog's grooms were fine, but $100 regardless of the dog's size or breed or amount of work they…read morehad to do is ridiculous. If one dog is a little dog that requires a full groom with a trim as well as a bath and ears and nails, then that should be one price. A bigger dog with short fur that just needs a bath and nails done shouldn't be the same price. $100 for a bath and nails is a bit steep. Also, they don't seem to allow you to pick a day or time? That just seems odd. I would have liked for them to ask if I'd prefer a 6:00 at night appointment or would I be able to come in earlier, or even on the weekend.

The folks at The Pet Grooming Studio once again brought out the best in Eddie. Thank you.read more

I was very disappointed in the service I was provided and the response given from the groomer when…read moreshe asked for my feedback. When I came to drop my pup off, I was very clear in the style of haircut I wanted and explained the reason for this. Prior to my arrival to pick up my pup, I received a notification stating there was a delay because there were some tangles they were removing. When I asked where, the groomer said behind the ears, around the chest and behind the legs. I said ok and waited for the next txt to pick up my pup. Never was there a conversation saying we can no longer do the style discussed because of matting. When I arrived, my pup had pretty much been fully shaven down with only the portion of his hair I had previously locked, in pigtails. When I expressed my disappointment, the groomer was defensive and rude which is not how you respond to a customer. Her response was well the hair will grow back, which obviously isn't the point. I do feel that she was not as skilled as other groomers I have dealt with and there was no reason to chop the top part of my pup's head especially with there being no matting in that area (I know, because he is groomed constantly and I was worried about that being an issue). Either way, a conversation should've been had with myself to confirm the style could be changed. The groomer's behavior was unprofessional and it very much seemed she did not have the skills to even deal with the negative feedback. So if you have a particular cut in mind, I do not recommend Shampoodle, as it seems they just do what they want and expect customers to be find with it.

Stella & Rocky were in for their shampoo and nails - Devin, once again, did a FANTASTIC JOB! As…read morepromised, they both looked and smelled GREAT! Thanks for another job Well Done - Devin, you are the BEST!

I was looking for a groomer and happened to come up on this business. I took my Yorkshire terrier…read more there in the past and was told he was not well-behaved enough to groom there. They even suggested I look elsewhere. I was told he got too nervous around other dogs. The groomer I have now simply covers him gently or puts him in a crate and covers that space. I think groomers should be prepared to deal with all temperaments.

Our dog has been going to this pet salon for a couple of years and has always been given great…read moregrooming sessions. Apparently, he had an upset stomach and had a loose bowel movement while he was being washed. They called my mother, of which I was with her at the time, and was at the nail salon getting her nails done and a pedicure for me, as I finished up sooner, and she was not done yet and we immediately drove over to pick him up as soon as we got the call. When she got there and went inside, our dog, who is a small Sheltie, was soaking wet. I saw him when she brought him out and he was drenched. We were in her car, not the truck, and had to put a soaking wet dog in the car. More importantly, he seemed very upset and traumatized by the whole experience. We've never seen him like this before. It was as if something horrible happened. It was extremely upsetting for us to see him like that. We rescheduled his appointment for 12 p.m. Saturday so he could be properly groomed. When we returned, the young owner came out, (I was in the car still) my mother explained that my father (after (including myself), felt our dog had been traumatized by what happened. Instead of trying to understand why we were upset, she told my mother that we were no longer allowed at the facility. She walked out, but then went back inside because she wanted to make things right. She apologized for being upset and explained that she knows they would never intentionally hurt our dog. We had trusted them with him for years; we were simply upset and concerned about how he had been returned to us. Even after she apologized and tried to explain where we were coming from, she again told us that we were no longer welcome at their salon. After being loyal customers for years, we were shocked and extremely disappointed by the way the situation was handled. We weren't accusing anyone of intentionally harming our dog. We were concerned pet owners who were upset after picking up our small dog soaking wet and distressed. I and we truly wish the situation had been handled with a little more understanding and compassion.

My rescue, Theo, deserves the best! That's why we just love Angie. If you want the best for your…read morepup make an appointment with New Fursey Pawspitality. I've been using Angie for many months now. She is so talented with her grooming skills, Theo always looks his best! What I most appreciate is that she works one on one with him. It's so evident that she loves what she does, and Angie is kind and patient with the dogs she grooms. We love New Fursey Pawspitality

Angie does such a wonderful job with Nelly! Highly recommended if you are looking for a groomer for…read moreyour furry friend!!!

I stopped in with my new brother, Finn, to see what this spa experience was all about. Wow, the…read morehuman who groomed me was good! I look amazing! 2 paws up.

Champ's Dog House took wonderful care of my 14 year old yorkie mix- they were very clean and…read moreprofessional and my dog seemed very calm after his grooming- he also looks great too! I highly recommend bringing your pup to Champ's. My groomer was Glenda (she was fantastic) however I think all the groomers there do a great job!

Great service we have a Bichon. Always a great hair cut. Great customer service. Can't go wrong…read morebringing your dog to their shop

Our Sheltie has been anxious about grooming at other places but is very relaxed and happy at…read moreFriends Grooming. The staff is very friendly, kind and professional. The grooming serviice was excellent at a reasonable price.