Loved it! They provide everything you need to give your pup…read morethe best bath ever. Even nail clippers and blow dryers. Super impressed by everything. 10/10 WILL RECOMMEND

I usually take my boys here to get groomed. I have had a couple of issues on different occasions…read morewith them that has nothing to do with the actual service. It's the customer service of these young girls in the front office. Today I was trying to use the DIY dog wash. I wanted to pay ahead because I have no hands to use when I have both dogs on leashes and moving around so I left them in the car when there was one tub open. The lady told me to get my dogs to check the sizing. even though I had just been here three days in a row. I get the dogs and she give my tub to someone who walked behind me while I'm walking back in It was ridiculous. My car is in direct view of the shop.

I have utilized several Camp Bow Wows in the DFW Metroplex. My fur kids have to go to camp several…read moredays a week due to my work from home schedule - I hate to leave them but the staff at the Grand Prairie location is by far the most caring and kind staff I have encountered. This location is clean, the staff is friendly, their prices aww reasonable and they communicate very well. There are other locations closer to my house but the drive is worth it to know my girls are in good hands.

My go to doggy daycare/boarding. Used to have to travel all the way to Dallas for the Camp Bow…read morearound the corner from my job but having this closer to home is great and convenient.

Beautiful and very clean facility! Offering boarding, daycare, professional training and full…read moreservice grooming. Wonderful staff as well!

Approximately two weeks ago, we were notified that a grooming appointment--scheduled months in…read moreadvance--was being canceled due to the groomer needing the day off. While I understand unforeseen circumstances arise, there was no effort made to accommodate us in a timely manner. Instead, we were told the next available appointment would be nearly two weeks later. During that gap, we received a call stating certain vaccinations needed to be updated and documentation provided to avoid further delays. Wanting to ensure everything was in order, I contacted the office this morning to confirm exactly what was needed for our upcoming appointment. The experience that followed was disappointing from start to finish. After explaining the situation to the first representative, I was placed on hold--only to be unexpectedly transferred to another employee, Alfonso, without explanation. When I expressed confusion, he responded abruptly and informed me our pets needed an updated Bordetella vaccine only. Mind you, their current vaccine expired at the end of March with them being home this entire period. I calmly asked what documentation was required, and at that point requested to speak with a Manager to address my broader concerns. Alfonso repeatedly interrupted me and stated no Manager was available "at the moment." When I asked to leave my number for a callback, he responded, "I don't need your number if we already have your contact info on file," despite my attempt to clarify that multiple numbers might exist on the account due to there being two possible contacts. His tone throughout the interaction was dismissive and unprofessional. I also requested basic contact information for an owner to address directly and denied. When I questioned the inconsistency--being told initially that a Manager was unavailable "for the moment," then later that no one would be available until the following day--I was transferred again, this time to Taylor who was shared to be the Assistant Manager. Mind you, I was just informed that a Manager was not present. Unfortunately, the experience did not improve. Taylor consistently interrupted and deflected my concerns with explanations rather than listening. I ultimately had to ask her to allow me to finish speaking, after extending her that same courtesy. She then attempted to locate additional leadership including a Facility Manager, citing possible shift changes, where the call continued to be picked up and placed on hold multiple times with no clear communication. The call was eventually disconnected by picking up and hanging up; no one returning my call. Shortly after, I received an email confirming receipt of vaccination records. However, I was then told I would need to reschedule yet again because the vaccine had not been administered at least two weeks prior--despite our pet being routinely vaccinated. After consulting both our veterinarian and regular daycare provider, I was informed that this "two-week rule" is not standard practice for pets who are consistently up to date on vaccinations. It is typically applied only in cases where a pet has not previously received the vaccine. For this particular vaccine, routine dog daycare facilities will provide this service of vaccination on same day allowing dogs to remain and play has always been our experience. We went through this same ordeal of providing documentation in the fall of last year and also provided documentation the day prior to a groom without incident and email receipts as proof. The lack of consistency, communication, and basic professionalism throughout this process is unacceptable. There was no ownership of the situation, no attempt to resolve concerns, and no demonstration of care for the Customer experience. This facility has the potential to be great--but currently falls short due to poor communication, lack of accountability, and an absence of genuine Hospitality. At this time, I would not recommend this boarding or grooming facility. Should Leaders (Manager and or owner) reach out and take meaningful steps to address these concerns, I would be open to updating this review and possibly using this establishment in the future.

April always takes care of our sweet boy. The cut is always as requested and he even has a mulletread more

We have used April's grooming since she started her business 16 years ago. Never had any issues…read morewith customer service or quality of grooming. Even though we moved to Waxahachie seven years ago, we still bring our oldest dog to get nails trimmed, and she fits us in every time. I recommend giving Aprils a chance to earn your business! Thank you, April!

I finally made it to DIY wash your doggy at Bruno's . I really liked the idea of the stations…read moreavailable for all size doggies . There are clippers and tools you can also rent . Good strong bushes for your doggies needs . I have a heavy dog at 58 lbs and we got to use the private room since he is very frisky. I will most likely come back soon . I hiking recommend this place. And they sell perfume scents for dog too . The young lady is very helpful too . . 5 stars .

I love love LOVE Bruno's. This is my go-to place for Grooming my dog. I worked in Grooming…read morepreviously but no longer has access to my own grooming space. This dog wash is wonderful for newbies and experienced groomers alike. They have information on building a positive association with grooming, as well as treats for you to use during bathing. I can't suggest this place enough! and on top of the nice space and quality equipment, the staff is always so friendly any time we come in. Highly recommend! :)

Great little grooming shop. They are so nice and attentive there. They were able to fit me in for a…read moredog wash and he came out great. Highly recommend this place and you can tell that the people here actually love dogs not like other places where they're just trying to get a job done. Definitely coming back.

I brought my sisters Pom's about 3 years ago. I'm currently puppy sitting for her and decided to…read moreget them groomed! When I made the appointment, the lady was very nice and accommodating. I needed to bring in 4 Pom's and she said I could bring them all at once and have them done in 1 day! I was SO happy with the results! She did an amazing job for an even better price!! I def wont hesitate to bring them back! Thanks again Groom Shop! :)

I really can't describe enough how wonderful this company is. Every single groomer with Dallas…read moreMobile Pet Spaw has blown us away with kindness, professionalism, and skill. The time to groom is half what is usually is because they use 2 groomers as once. Our dog works at Dallas Children's as a pet therapy dog and we wouldn't take her any where but here. She always looks beautiful when they are finished and she is always happy. The. Best.

I used them twice and found them to be very nice and capable. On the third attempt, I asked if…read morethey would take my two dogs that they have serviced before for $120 each. They never got back to me. They are incredibly expensive for a van service. You have to pay for them just to show up, then a premium for the grooming and cleaning.

Wonderful job!! Absolutely recommend them to anyone looking for affordable pricing and amazing…read morework. My baby came out looking cuter than ever. Thank you so much Fluffy Pet Grooming!!!!

It was my first time here and OMG! I loved it!! There is a…read moreclear glass window wall where you can see your babies get groomed. I took two of my babies, a yorkie terrier mix and a Maltese poodle! She did exactly what I asked and made sure I was okay with how they looked before leaving! She let me know how good they did and they are just happy! Thank you for your service! I will be back!