When contacted about their insurance because of the fire (we don't have a few grand for unexpected…read moremedical expenses laying around) we were met with radio silence as to the insurer as well as a response that there's a waiver (they won't provide a copy of) so they don't need to address our concerns. Look we get that our dog could come back with kennel cough (even if they are vaxed) or some parasite because some other dog gave them something - not that the whole building burned down (which no one told us about! Had to find out via a neighbor who happened to see it on FB). When we politely asked for their insurance info again we were met with "we don't have to answer that and we are now sending anything else to spam and will throw away any letter you send us" I don't know about everyone else but that's not how I think you run a business especially after almost killing 70 dogs.

My 2 dogs always seem happy when we arrive for either boarding or grooming, and they don't seem…read moredesperate to leave. The people are very friendly. J The groomer gave me tips on anal gland expression, which I appreciate. With boarding, A STAFF MEMBER STAYS ON PREMISES OVERNIGHT, which is very important to me. I am satisfied!

I asked if there was anything I could do for her to write a recommendation : so here it is..Daryn…read morehas been taking care of my two dogs and cat for over three years now. So I just want to say she is the most compassionate and caring person. If you're concerned about who's going to take care of your pet while you're out of town look no further. Always very professional, and courteous. Plus my animals just love her! It gives me such peace of mind when I go out of town, to know that my animals are going to be well taken care of and loved while I am away. She takes pictures of them every day at the conclusion of her walks or feedings.. and sends them to me b/c she knows that I am very anxious about being away from them. I just can't speak highly enough about her..anyway thanks so Daryn. You're like a part of our little family now.

Pros: she showed up everyday, cost was reasonable. Cons:…read morewater was not refilled for two weeks, it seems that no / minimal attempt was made to find or play with the pet. I traveled internationally for two weeks and needed a pet sitter to care for my cat. I decided on Hailee because the cost was reasonable. Throughout the duration of my vacation I was routinely told that my cat could not be found. It seemed like little to no effort was made to find or play with my cat, luckily my family was able to visit and play with my cat using minimal effort. She filled up food but did not fill up the water in the two weeks leading me to believe that she was unreliable, however she did show up everyday and was able to bring in packages. I will not be using her services again in the future, I do not feel that I can trust her with my pet.

I have never boarded my dogs before and was very nervous about doing so. Krista set my mind at ease…read moreand sent me daily pictures and videos. I can't thank her enough for taking great care of my fur babies while I was gone. I will definitely be bringing them back.

Very nice owner, took videos of my puppies playing and sent every day to us. They seemed to be…read morequite comfortable there which was very comforting. Pricing was also very good, my dogs are small and we're able to share a run. We will definitely use them again.

My dog loves this place! We make it into the parking lot and her whole boxer body is wiggling!read more

Friendly staff. They were great with my dogs especially withm our elderly girl who has some special…read moreneeds. They asked all kinds of questions about our dogs (what they like, behavior etc) to cater to their needs. The dogs there looked happy and like they had fun.

I have used Brian twice and will definitely use him more in the future. My new job requires a lot…read moreof travel, so the idea that I can leave my little dog at home where she's comfortable (and not a kennel) and have Brian walk her throughout the day is a very comforting feeling; and he is very accommodating to requests and needs; he is responsive to messages when I'm out of town and want updates, and he's always been willing to send pics of her so I can see how she's doing. He has a great feel for dogs and makes my little girl feel very loved. Definitely worth the investment!

Brian has been walking our doggie Bruce for almost a year and he has been very dependable. He comes…read moretwice a week and will check in to see how Bruce is doing with training. We discussed with him walking Bruce for 30 minutes and Brian will walk him for a longer period of time many times. This gives Bruce more exercise while we are at work. Brian has also helped us in a pinch when we needed boarding. We highly recommend Happy Dog STL!

Stargate takes great care of my dog, Jasmine (80lbs), while I am away. She is very finicky with her…read morefood and the first time I left her, she would not eat. The staff at Stargate took it upon themselves to get a rotisserie chicken so that she would start to eat again and feel better. Now I know to bring pouches of cooked chicken which the staff graciously mixes with her food for each meal. I also love that she gets one on one playtime with the staff and that they send photos everyday during playtime! Highly recommend.

Our dog, Scamp, loves going to Stargate! Everyone is so…read morenice there. Never a problem!!

Rachel went above and beyond with my crew of cats. She was an excellent communicator, she gave the…read morebabies real time and affection. My spooky babies even felt comfortable enough to come and see her. It was the first vacation in many years that I was able to fully relax and know that everything was fine.

From the owner: Travel stress-free with the assurance that your beloved pets are in excellent hands…read more I have not only been a pet care provider through the top pet-sitting app since 2021, I have decades of experience caring for my own unique brood of pets. My mission with Tails to Scales Pet Care is to provide quality care to ALL members of your pet family. In addition to cats and dogs, I am comfortable with reptiles, fish, birds, mollusks, and arthropods, and I am confident that I can quickly adapt my expertise to care for any of your pets.

I am taking my 7 month old standard poodle to Rosie's for daycare and grooming. I am so happy with…read morethe results. She is getting great socialization in the supervised daycare and comes home tired. Rosie's puts the dogs in the area best suited to their size and energy level. Ashton, the new manager is doing a wonderful job with Chloe Marie. My girl gets bored easily when she is home with me, on weekends, but is very happy when she knows she's going to go play with friends. As a result some of her problems at home has stopped. She's walking better on a leash when she sees another dog. The grooming is also excellent, and that's hard to find for a Standard Poodle. All and all I've really been very satisfied with Rosie's. 5 stars! Love my girl, and I trust the people when she is in their care.

Originally picked this place because it was close to us and I loved that they took pictures of the…read moredogs. On our first visit they immediately took my dog back dragging her by her leash. Looking at the photos posted I could tell it was a small yard and way too many dogs in just a small space and it looked like my pup was scared in all of the photos. One of my friends told me that she used to work there and they abuse the dogs in their care by putting pressure on the dogs back legs. I never took my dog there again.

We love all the care the staff and doctors give to our fur baby Dr Cole and Dr Graebel are so…read morecompassionate

I would start with Customer service, correct clinical information, FULL financial disclosure and…read morelast but not least bedside manner.