Chris is highly knowledgeable, customer service focused and always professional. My extended family has used Pet Stop on a number of properties - saving the lives of a number of family dogs from getting hit by cars. Chris is always responsive, punctual and provides the highest level of customer service at all times - often finding creative solutions for difficult problems. If you have a pet that is an escape artist or one that is in danger of exposure to a busy road, I HIGHLY recommend giving Chris and Pet Stop a call. Some people might be concerned about an animal getting a shock, but I felt it myself and it really is a bump. My dog felt the "bump" once and learned that he didn't want to go there again. He has not gone past the line since. This has been a system that has worked for over ten years with my family and for many of our friends. I can not say enough kind words about Pet Stop and Chris! Give them a chance, you won't be disappointed! read more

Chris is a true pro and a real pleasure to deal with. He knows dogs and he knows his business. He is exceptionally responsive. When I first rang Chris up to inquire about Pet Stop, he agreed to come out later that day to give me an estimate. After I shopped around and decided to go with Chris, he installed within a matter of days. He did a careful and thorough job of laying the wire, including embedding it invisibly along the edge of my driveway. When I had a problem with the system, I emailed Chris and he called me within minutes -- well after business hours -- and instantly agreed to fix the problem. I will use Chris in the future and strongly recommend him. read more

Have to add my voice to the other five star reviewers. Adopted a beautiful dog from Istanbul. 3 years ago. Within 2 days - she had escaped from our double fenced property several times. Worried, we looked at electronic fences online. Saw the 5 star reviews for pet stop- and gave Chris a call. He was able to install our system within a few days- and patiently trained us how to introduce Sophia to the fences. Easy process- and Sophia never escaped again. Such a relief! More recently, during the beginning of the pandemic- we adopted two puppies. When they were small- we talked to Chris about training them to the electric fence- and Chris explained that they were a bit too young to understand it. But came out anyway- with two adjustable collars- with very low settings- that we could use when they got a bit older...time passed quickly- and we hadn't had a problem with them respecting the fences- so never did the training with them. Long story short- they got bigger quickly and started rushing the fences and scaring the neighbors as they walked by. The collars we had were now a bit too small - and didn't seem to be working. Texted Chris- he got right back to me. Brought us two new collars the next day- and adjusted the settings on the fence system which has worked wonders! We are very satisfied customers- and heartily recommend this service. Worth the $$ for peace of mind. Chris loves dogs- and understands how to train them effectively. And is patient and kind to pet parents. 5 stars read more

My husband and I have worked with Chris and Julie over 20 years - 3 dogs. 2 of the dogs wouldn't have lived to old age without the electronic fence and great support from Pet Stop North Bay. We had an animal shelter and a private dog trainer tell us the fence wouldn't work for our current dog - a chow mix with strong predator tendancies. Well - they were completely wrong. It has turned a difficult adoption into a wonderful success story. Thanks, Chris & Julie! Teresa & J Mitchell read more

It will change your dogs life, for the better!! No more missing animals. No more worried and upset humans. Just a peaceful, happy dog heaven. If you have a dog, you need Pet Stop and Chris (owner). He is a very experienced, friendly (humans and dogs) and reliable installer. If you have any hesitations about an electric fence, please take a minute and talk to Chris. We have 8 dogs, belonging to 4 families on a 5 acre lot. It changed ALL of our lives !! Thanks Chris !!!! read more

Chris is wonderfully knowledgeable, patient, and helpful. We installed a Pet Stop system several years ago for our previous generation of dogs. Now that we have two new dogs, I needed a refresher course and advice about training them & reconfiguring our system. We live in southern CA, so Chris wasn't our rep, but he has been amazingly generous with his time. (The S. CA installer was terrible; Pet Stop terminated them and gave me Chris's number.) Anyone lucky enough to be in his service area should definitely work with him. He's really terrific. read more

I've been meaning to leave this review for awhile. I cannot say enough good about Chris and Pet Stop of the North Bay. One of our dogs has terrible dog aggression, and, even though we have a fenced yard, he would race up to the fence scaring the wits out of anyone walking with a dog. It was always an extremely stressful situation being out in the yard. Before contacting Pet Stop, I tried to do an electric fence myself off of Amazon. I gave up after an afternoon of attempting to dig the wire into our hard ground and called Chris and it was the best decision I could have made. He promptly came to give me an estimate, figured out how to install the wire (which involved weaving it through an old pipe at one that I thought was going to be impassable) and installed it within a matter of days. He was professional and caring throughout. I can't imagine what else he could do to make the experience better, he even sends us batteries every few months. Money well spent, thank you Chris! read more

My dogs have had an electronic fence for years that Chris set up for me. It is great the veggie garden is safe from canine foragers. If someone leaves the gates open the dogs don't leave. Unfortunately last week I discovered it wasnt working, after checking for problems and not finding one, I called Chris. He came out with his handy dandy radio device and found two failed spots in the wire. For those few days without the fence I wouldn't let the young dog out in the yard alone for fear she would get out. Thanks again Chris read more

Chris & Julie provide exceptional service. I have worked with Chris since 1997 when I was training dogs for Canine Companions for Independence. The electric fence system is excellent in most scenarios and you will likely have no regrets about installing it. My family and I have used it on two properties for many dogs with outstanding results. It is money well spent to stop worrying about corralling your dogs (cats, goats & pigs, too!) read more

We had Chris set up our initial electronic fence 13 years ago, and it worked wonders to keep our dog safe. Through the years he was only a phone call away to trouble shoot or replace batteries. Fast forward to this year, our newest dog is insistent on running off the property and across a busy road. A call to Chris gave me new batteries and chargers, and several phone calls & emails gave me lots of support on how to reset the boundary and re-train her. She is now safe in her own yard!! A huge thank you to Chris for continuing to help us for 13 years!! read more