What smart business owner would verbally attack a loyal customer, saying "you are a headache; I don't want to deal with your obsessive compulsiveness!"? I have spent over $1500 here in the last 4 months, mostly on Small Batch food. For the first time, I went back with a product that was not the same, inferior to the same product I had bought many times there before. The owner (Mike) insisted that it was fine, and was not interested in hearing what I was trying to say. He said, angrily, "I will exchange it this one time, but never again!" I left the store with the product, and contacted Customer Service for Small Batch. They quickly replied to my email and validated my concern with the product, and explained why it was different, and not up to par with the quality they like to provide to their customers. The product I tried to return was from a different plant (their sister site), that does not usually ship to our region. I went back to the store to see if he had a box of the product that was from the usual plant (where all of my previous purchased product had come from), and he verbally jumped all over me. He told me that he did not want my business, and that he uses his profits to save animals. Unfortunately, he will have about $400 less per month toward his profits from me. I had always been friendly when I went in there. Unfortunately, he doesn't put prices on any of his merchandise, so I always had to ask the price of anything new that I wanted to try. Most people want to know what something costs before they buy it. Once I went in and he was busy polishing his shoes, not even wanting to be interrupted to see if I needed any help or had any questions. Another time, I was looking for something in a freezer, not finding what I was looking for, and looked at him to get his attention, and he said to me, "you can get it yourself." So he does not believe in the saying that "the customer is always right," and he really does not know how to treat a customer who has given him a lot of business. read more

We came in because our dog needed a bath and we prefer to do it ourselves and luckily PetSAV was open. We didn't know what to expect but this store had so many cool products and speaking to Mike he really took his time with us and you can tell he really cares about dogs. They provide everything you need for a bath and it made things so much easier on us. The only thing they don't have is grooming, so if you want a nail trim they can't accommodate you, which was fine. We definitely will be back to not only bathe our dog but for anything else we need. read more

Guy was super condescending and kept telling us how we would be doing a disservice to our dog simply based off the the bag of food we were buying FROM HIS STORE read more

The place has a great selection of food and supplies. However the owner is a complete condescending, know-it-all, douche! No matter what you do with your dog, it's wrong. No matter what another person tells you about your dog, it's wrong. "I've been doing this my whole life, I love EVERY dog, I've rehabilitated hundreds of dogs just this year alone" Passion for something you love is one thing, but this dude will talk your ear off for an hour just in attempt to make you feel like a failure. By the time your able to pull yourself away, you still don't have answers to your questions. oh and then while I was checking out, spent close to $100. He then went on and on about why the prices are what they are. My response was, I've bought these before, I wasn't questioning the price. His condescending remark? well, sure because your so rich and successful! I think he could also be rich and successful if he would take a step back and focus on not being such a condescending know it all and actually answer people's questions and stop rambling on for an hour on how amazing he is. read more

DO NOT GO TO THIS PLACE!! The guy who owns this place is disgustingly rude. He is a know it all. And if you ever suggest/want something that is out of his "belief" he will shame and demean you. All I wanted was to know what an affordable raw dog food brand was and he started ranting on how he pays sooo much for his dog and started to cuss me out. He even went as far as grabbing the dog food from my hand and throwing it against the fridge. This place deserves 0 stars. I am all for supporting small businesses but this place does NOT deserve ANY business. read more

Bottom line is I walked out. Here's how it went down. After leaving Albertson's, I was driving to the parking lot and realized there was a pet store in the parking lot. From the outside it didn't look open, so I went and tried the door. It was open so I walked in it was greeted kindly by a girl behind the counter. As I shopped for large dog bones, a guy with a blonde ponytail started conversation. I explained I was looking for a large dog bones because my dogs had surgery "Spaded" and they are wearing cones. That I need a large dog bones so they could eat them and hopefully lick not open up the sutures for a third time. This guy explain to me that he doesn't believe in cones and I should tie a T-shirt around my dog. OK, no problem. I picked up a couple dog bones and mentioned that from the street their store looks closed. This guy stated "we like it that way" we don't want people walking in off the street that we're just driving by. Were the largest raw dog food Dealer on the West Coast. I mentioned I'm in sales and every customer is important. He disagreed. Enough of that I thanked them for their time and told him I would shop elsewhere. #WhatAnIdiot. And that's all I have to say about that. Excuse the typos #VoiceText read more

** DONT SHOP HERE UNLESS YOU WANT TO BE CRITICIZED AND TALKED DOWN TO FOR THE FOOD YOU BUY YOUR DOG, EVEN WHEN ITS FROM THIS STORE** I have been buying raw as well as lightly cooked food for months for my 2 small dogs and was once buying for my 2 large breed dogs before I switched back to shopping at Anaheim pet and feed. The owner, Mike is a prick. His attitude sucks, if you don't do what he thinks is best he's going to degrade you. He's told my mom how she doesn't know her own dog and just because he runs a dog rescue- he knows her dog as well as all dogs better then anyone else. If you try to buy any kibble he's going to tell you how dogs survived in the wild and need raw food not kibble. today was the last straw for my family when my mom went to get a different version of the lightly cooked raw food since her yorkies do not like the new ingredients and he THREW THE CASH AT MY MOM! He also stated how he's not there to sell dog food he's there to educate people. He has a horrible temper and screamed at my mom calling her trashy and degrading her! Take your business to ANAHEIM PET AND FEED they will make custom orders for your dog food it they don't already have it! Even SUPER PETS on CHAPMAN around the corner has better customer service! Sorry in a world like this nobody deserves to be mistreated while just buying dog food! read more

Update : looks like the owner is still convinced I'm a marketing company because I called to ask a question. I also called from one number , a single time...Maybe you have had other calls, maybe. But in reality you sent unsolicited texts to me, a potential customer. go right ahead and call my nonexistent boss. read more

I shopped here weekly for about 6 months and each time the owner would share his opinion on how and what to feed our dogs at first it was helpful but then turned into a horrible experience. Today I went in and asked question regarding raw food he mentioned how much his dog eats which I didn't ask and I politely said his dog was lucky to have him the owner to feed him so much he was insulted went off on me started to tell me he spends 800 a month on his dog stated cussing at me told me he is the f owner and he can say and do what he wants. I was literally afraid he was going to hit me with the bag of food. He started throwing things.I would stay away from this place I like to support small businesses but honestly not worth the abuse he gave me today.honestly drive a block further and get the same food with better service at super pets. read more

LOve this place!!! Michael was so helpful! I took my little Maltese to wash myself! I can't begin to describe how dirty she gets in a short period of time. My grooming bill gets outrageous, and I want to be able to wash her myself. I really don't have a place where I live. So, we found this wonderful store. Clean, and welcoming, everything I needed was at my fingertips. This made bathing her so much easier, tub was at the right height so my back was spared bending over. Winter actually enjoyed it. She also liked the snacks they had for her. I will definitely be going back! Michael is a strong supporter of rescue and fosters himself! read more

PetSav is a real gem that stands out amongst other pet stores. Their products are high quality and the owner, Mike, is highly knowledgeable of pet nutrition. Every time I visit this store, I always learn something new about my dog's nutrition. I really like Mike's passion when he discusses his products. I switched my dog's food to a raw diet based on the wealth of information Mike shared. My dog is thriving from it and is an excellent health. Raw food diet is the way to go. Today was the first time I used his bath facility in the back of the store. He provides everything you need to bathe your dog. It was so much easier than bathing my dog at home. Thanks PetSav! read more

Owner is a friendly guy, obviously takes time to choose quality products. Good location and prices. Happy fur baby, happy life.

Amazing products and amazing owners! They truly care about the wellness of your furry family members.

Great local shop ! Met Mike the owner and was very insightful from dog food overall dog health. Can't wait to come back read more

The owner of the shop is hands down the most knowledgeable, helpful and passionate pet person I've ever met. And if you want your pet to have top of the line health, then this is the store to get top of the line care! Your pet is worth the visit! read more

The place has many selection of dog food, treats. The owner is SUPER Nice. I go and my dog's Familia N&D dog food. Great food for my Lab's. Go and check out the place. read more

Awesome pet store filled with high quality food, treats, toys & supplies. Mike is knowledgeable about raw food. We went in just to check the store out but we were already considering a raw diet for our Goldendoodle puppy. It helped to speak with someone knowledgeable about the food he sells. Mike was able to answer all of our questions & did not pressure us into buying anything. I returned yesterday & decided to start small batch with my pup. read more

I searched for a self-serve dog-wash station on the Yelp app and found Pet SAV. It was down the street from my location at the time: the parking lot of Trader Joe's. I drove the short distance, parked, and entered the store with my beloved 7-year-old Miniature Schnauzer, Ella. [Note: "Ella" is short for Cinderella since she is a rescue and was a starved and ragged street urchin before I adopted her.] I was greeted by Mike, the owner, and his current pack of four rescue dogs. My impression of him was positive from the start. He was very courteous, kind, helpful, and knowledgeable. And, he clearly has a strong commitment to helping rescue, rehabilitate, and rehome dogs in need. Mike showed me the single wash station (a small room) and the grooming supplies, and then let me give Ella a bath. He came back to check on me to see if I had any questions or needed anything about halfway through the process. When I was done, I walked Ella to the front of the store and inquired about the raw food diet and dog nutrition, since I had learned this was a main purpose of the store. Mike explained the history of dog food and recommended that I watch the documentary "Pet Fooled" to learn more about why "regular" dog food is not healthy for dogs. In brief, he told me that the traditional dry dog food ("dog chow") was created for the convenience of pet owners, not the optimal health of the dog. I told Mike that I would watch the movie and return to the store soon -- both to use the wash station and to further discuss how to better meet the nutritional needs of Ella. I love my dog and I want her to live a long, healthy life. Update: I have been back to Pet SAV three times since my first visit. I am now feeding Ella Small Batch Pet sliders -- small meat patties. I have been buying the chicken, but there other flavors like beef, lamb, turkey, duck, and rabbit. You can also buy the regular-sized meat patties. They come frozen and you feed your dog a daily portion based upon his or her weight. Ella eats 6-7 sliders per day. I thaw the sliders by placing them in a small bowl in the refrigerator. After she eats, I wash her bowl and place 3-4 frozen sliders in there and then put the bowl in the refrigerator. These are thawed by the next time I feed her in 12 hours. Repeat. Mike taught me the importance of reading labels on pet food and checking the meat content. I am so grateful to have switched Ella to a raw food diet. She is happier and healthier and now looks forward to being fed. She now quickly licks her bowl clean! I feel confident that I have added years to her life. I asked Mike about a good chew treat for Ella that would also help clean her teeth and he recommended the Northwest Naturals Frozen Beef Bones. I gave Ella her first one today. She absolutely loved it and her breath is already smelling cleaner! She ate the marrow and the bit of meat clinging to the bone. And, not only does she continue to chew on the bone, but she was thinking about that bone hours later and went to the back bedroom to retrieve the bone and bring it to the living room where she was sitting on the couch with me! Go to Pet SAV soon and talk to Mike. There are healthy food and treats, and important information and wisdom (from Mike), waiting for you and your canine and/or feline. read more

Found this location while searching for Orijen puppy food on the Orijen website. Small spot but carried what I was looking for and it was closer than another pet shop I used to go to for my dog food. Mike was the one who rang me up and he seems like a very genuine guy with a lot of love for dogs or animals in general. It's a new spot so don't be afraid of the handful of reviews this location has. Highly recommend Update: This is now my go-to location for my dog's food. Mike is very knowledgeable and is an approachable person who clearly loves animals. My girlfriend and I have learned a lot since coming to this location and leave every time without any regret giving this place our business. I will continue coming to this location and recommend anyone else who is looking for the right food options for their pet as their health is as important as our own. read more

I love Pet Sav! You can't go wrong with a pet supply store that stocks only the finest quality food and supplies for your pets, as well as a very knowledgeable owner who will spend time with you and educate you about all of the products in his store! This store is so warm and welcoming, for both our furry children and their people alike. The cherry on top.. Pet Sav has a dog wash station! It is in a private room and you are supplied with a variety of shampoo choices, grooming tools, dryer, towels and anything you might need. Just ask Mike, the owner. He is so helpful. I will be a regular customer! Welcome to Orange, Pet Sav! read more

I love this place. The owner knows what he's talking about especially about the dog and cat food. He is always willing to answer any questions I have about what I am feeding my dogs. Really great selection also. Highly recommend anyone to check this place out for you pet needs and they have a self wash too how great is that. read more

First time in the store today. Wow, what a wonderful experience! Mike is so knowledgeable, and I recieved some great information on food and nutrition. My fur baby enjoyed his bath too. Very clean tub and great towels. There's also a dryer available,but the towels are super absorbent. Thank you Mike, we will be back soon. read more

I checked the reviews after leaving this store and surprisingly all the one star reviews are accurate. If you want to be talked down to, lectured, and just have an all around rude experience in a store, this is the place for you. I went in looking for a particular brand of food. I don't need someone talking to me in a condescending tone because you think you know more than your customer. I regret walking in but at least know never to go back or spend money there. read more

I have been in this store three or four times now and each time the owner(?) Michael has been condescending and rude to me. Today I left in tears with my two dogs in tow. He kept telling me over and over he did not have time to spend telling me about his products as he only makes a 2% profit on a bag of dog food (like this is my fault?). I tried to clear the air with him but it did not go well. I told him I can afford to buy gear and toys etc. so he can make a bigger profit, but to no avail. He just kept telling me I was wasting his time (after buying a $40 bag of dog food) that he should be spending on other customers (there was no one else in the store most of the time.) After reading the reviews here I think it's because I have Yorkies and not rescues. Luckily I found the dog food I need at Super Pets on Chapman in Orange. REALLY nice woman answered the phone and was very helpful. She had no problem taking the time to tell me about her store. I will never go into Petsav again and will tell my friends and family to stay away also. read more

Pet SAV - Two of the cutest dogs in the world:) - Pet Stores Near Me - Orange, California

I've been going here for about a year now . Today I went to shower my two dogs (small, & medium size) always good I shower them & we are in a private little room where there is no one watching us that's what I like . They have about 6- 8 products you can use on your dog while showering them. The owner is nice always giving us good deals & informing us on what is good for our dog etc. He even gave us some dog food samples when we left . Support small business. read more

Journey and Whitney used the self grooming service and while they appeared to enjoy it, happy to report we did too. Saved our backs and knees from our normal bathtub fun. Nice to have lots of towels and the blower worked great and removed lots of water from the puppies. We appreciate Mike helping us select new food and providing his knowledge on overwhelming choices of food In the industry. We are ready to make a change and feel better knowing what we know now. Thanks Mike! read more

I love this place! Mike is super friendly & knowledgeable about everything pets! :) I'm always coming here now for all my cats needs! :) They have GENUINELY HEALTHY pet food here verses the common unhealthy stuff you can buy any where like grocery stores & Petco for example! BUY YOUR PET'S FOOD HERE PLEASE! You're pets will live longer! :) read more

Really cool pet supply store and the owners are extremely knowledgeable on all the products. I was having an issue with my dogs tummy and they were able to help me. I was at a loss as to what to do but he's already feeling better. High quality and a large array of foods, supplements,treats and more. I especially love that it's locally owned and operated.. shop local! read more

Mike, the owner is extremely knowledgeable in all things dog food. I walked in first asking if he sold prescription kibble. I left that day with kibble and some knowledge. over a period of about a year I've been a regular customer and the kibble he recommended helped with my dogs issues but not completely. I now have my boys on mostly raw food (fermented) diet. I've noticed skin and coat improvement in both pups but most notable was the improvement in the old man. Bailey was on prescription pills for allergies and a veterinarian prescribed diet. Since using all raw food based on Mike's recommendation, his skin issues have gone away (except for the occasional flare up probably due to environmental and not diet) His prescription allergy meds have been cut to the lowest dose which is a 75% drop from where he was. Thank you Mike for taking the time to listen to the concerns I had as well as taking the time to inform me of alternatives and why they are better. My pups especially thank you. read more

Pet SAV - Old man on the right (skin allergy issues) Puppy on the left. - Pet Stores Near Me - Orange, California

The store was dark and looked closed from the outside. The hours listed on the door said the store was closed, but there were clearly customers inside. I went in to find an extremely limited supply of dog and cat food. What they did have was loaded with tapioca and very high in ash content. For how vocally they toot their own horn on knowledge, where is the follow through in product quality? These exact same terrible foods are much cheaper elsewhere. Better quaility foods are easy to find at places that have better customer service. read more

DONT GIVE THIS STORE YOUR BUSINESS, GO ANYWHERE ELSE. I feel so validated about my experience at this store after reading some of the one star reviews on this page. I went in for the first time today for a self wash with my dog. First of all it was insanely overpriced, $25 to wash my own dog with my own soaps, the only products I used of his were 2 cotton balls and I even cleaned up after myself. I got a really weird vibe from Mike when I first came in, but I decided to let it go. When I went to pay completely unprompted he started lecturing me on how I need to take a look in the mirror at what I'm doing to my dog and how I'm basically abusing him and going to lead him to an early death because I feed him kibble instead of raw food (he never actually asked me if I fed my dog kibble he just went on a rampage assuming I don't know how to take care of my dog). He was so inappropriate and condescending in the way he was speaking to me, he basically cornered me (alone in the store and I'm a young woman, and he's a large man) for like 10 minutes while berated in me and made me feel like a horrible person for literally no reason. At the beginning of the service I mentioned to him that I had been a groomer for many years and I'm well aware of what it takes to give proper care to my dog, and he said well you may have a little bit of knowledge but I own the biggest raw pet food store on the west coast so you can't really compare the two. I left feeling so humiliated and angry I was literally shaking by the time I got to my car. This guy is a POS. read more

Nope. My goodness don't talk to the guy. I understand he's passionate about raw diet and stuff but don't be saying you're my dogs "voice" when he's my boy! I explained to him I had no money for raw diet bc I have a baby and a large family! He then said "oh was he an accident?" What the heck! I got offended and said "no he was planned as was everything in my life." Shows no compassion for others and is very condescending saying he owns a good dryer when it's mediocre at best. Won't be ever going back for a dog wash ever! (THEIR TOWLES ARE CRUNCHY AND NASTY)That's all I went for and he acted like I was there for dog food. My boy gets fed good and isn't skinny or boney so idk why he even mentioned it. I wasn't even interested in anything there food wise. I'll stick to my usual dog grooming place even when it's closed I'll wait! Lady was ok. Only went because we're all busy people and it was close by but never again read more

Great local shop! Mike is super helpful and informative and you know that he loves animals and is very knowledgeable. Would definitely recommend this to fellow fur baby owners! read more

I was in the area, and this store caught my eye, so I decided to check it out. IT DID NOT DISAPPOINT! Mike is VERY knowledgeable and informative. I appreciated his help and advice very much. His passion for what he does amazes me. He is such a kind and genuine person. He took a good amount of time out of his day to teach me about dog nutrition, and I appreciate him for doing so. I will definitely be back!! read more

I REALLY wanted this to be my go-to pet store because they have some amazing, well-curated products. Truly! It's also right next to the grocery store that I frequent. However, the owner can come off as a little judgmental. The first time I went in, he shared with me all of his knowledge about feeding raw, which was actually very appreciated! I thought it was great to hear from someone so passionate about animals. However, when I went in another time not too long after, I wanted to buy a Herm Sprenger prong collar. I had already spent hundreds of dollars being trained by a professional (who trains police dogs) on how to use them and went through a 20 hour training course. When I reached for the item, the owner asked if I had been trained on how to use one because he didn't just sell them to anybody. I can understand this because the tool can cause damage if not used correctly. But when I said I had been trained he went on for quite some time about how to use it and treated me like I didn't know anything about it. I know he meant well and just cares for dogs immensely, but so do I! I love my dogs and do not want to be lectured every time I go into the store. I just want to shop and appreciate the great products that he sells. I thoroughly research what I buy for my dogs, which is how I know he sells some awesome stuff! And I would appreciate the assumption that I am an informed and loving owner, not an ignorant one. I will ask a question if I want to know more. read more

I have been to this store several times and Mike the owner is amazing. He has done a lot of research on the foods he carrys from an ethical and nutritional standpoint. We have a mini schnauzer that has been diagnosed with IMHA and we have been getting raw goats milk and bone broth from PetSav. It has been very beneficial to his recovery and we love this store and Mike's passion for animals. Do yourself a favor and check this place out. You will not be disappointed and you will be supporting a great local business. read more

Great local pet store! Friendly and knowledgeable. They also have wash stations to wash your own dog.

I want to start of by saying that although it took me a while to finally walk into this well hidden gem, I am so glad I finally did. I found a lot of items I normally buy online because I don't see them in the pet shops and it's just so much nicer to be able to try on and not only feel but see the material for myself. I also was able to try on the collar I was adviced to purchase versus the Julius vest I had gone in for, yes they sale them Julius training vest! I love those vest because if you're like me and own poweful breeds this brand is just made right however they seem to be more for training never the less I still love this brand for its durability and ofcoarse Mike carry's a variety of colors which is just so nice! So my point being is that I love any pet store that doesn't just want to sale you the most expensive products but are genuinely offering obtains that best fit your needs as well as your pets! Here you will definitely find high end durable toys and Raw food!!! They also take time to help out every customer that walks inside and they are just so extremely knowledgeable .! Honestly if you haven't been inside take the time to check them out I'm sure you'll find something for your pet whether it's a dog or cat. Guys I am not lying the raw food they sale here is not more than the pet shops around here I actually think Pet Sav prices are lower. read more

Amazing little store with a great selection of dog food and many other accessories for your pup they have cat food too.. my husband and I went to check it out last night and mike was so wonderfully nice and extremely helpful with all the questions we had about our Boston which mostly had to do with behavior.. thank you so much and we will be back to look into some new healthier food and treats for our pup because they have a good selection. Welcome to the community.. read more

Found this place on Yelp. Was there when they opened so no wait. Lovely shop. The puppy shampoo smelled great. I had my two furbabies with me which would have been hard to handle at another self pet wash. However, because of the room the the tub is in, it was a breeze. Will definitely be back. read more