QUACK! I took my girlfriend's cat , 16 years old, to this doctor. She recommended euthanasia which…read moreis what my girlfriend had expected. The procedure went horribly. The doctor was not prepared, it was very obvious her three assistants (one her son) were clueless. There was no training! My girlfriend's cat paid a large price for that. Having no professional equipment in the office there was inadequate lighting in the examination room so the procedure had to move to another room that actually had a real examination lamp. All of the professional equipment looks like it came from Ikea and Goodwill. I'm not going to explain what happened to the cat, I would never do that in a public forum. It was made of Horrors. When I went back to my girlfriends she explained to me have the same doctor did the same thing to her dog that was euthanized. She explained the pain and the yelling and the agony. The same thing I had just witnessed. Stay away from this quack. Don't be fooled by the gingerbread office appointments, the plants, this is a very non-professional business. From the office accoutrements to the staff, this Dr, does not have it together. I worked 4 years as a vet assistant during college (40+ years ago) and I have never seen anything like the actions of Dr. Kida.

If you are looking for a really wonderful Vet this lady is the answer to your prayers. When my dog…read morejumped out a chair and dislocated his knee, the Vet I was using told me $1262.00 to fix him. I got a second opinion and that is when I met this lady. She fixed him for much less than this and even made a house call trying to fix him before he had his operation. This lady really cares about your pet, I can't shout her praises loud enough.

We shifted to Lexa for grooming our dogs when our normal groomer at the Carytown location was out…read moreill. My wife was amazed at the detail Lexa paid to both our Aussies--we are shifting to her permanently, even though the other location is only 2 blocks from our house. The hygenic cut was beautiful, paw hair trimmed neatly, even their ears were taken care of...just really perfect on all counts. Outstanding work!!! We could not be happier.

Our German Shepherd LOVES Dr. Jones! She is so happy to see everyone when she comes in. A team full…read moreof compassion and honest care. I would recommend to anyone who really loves their pet... Best affordable veterinarian I have found. Very thankful.

This is a wonderful low cost, caring, kind vet practice. My only complaint is that they aren't…read moretaking new patients. Being on a fixed, low income limits the care I can provide for my pets.

They were great with my very anxious schnauzer who hates the vet. Sat on the floor with him and…read moretook their time to really learn his personality on his first visit. I really appreciated that Dr. Myers would discuss in length the non invasive options to the more invasive letting me choose their care and feel involved. She was WONDERFUL as well as the techs that provided his care. So glad we went with Church Hill Animal Hospital for our new permanent home.

This place has been the best. I've been bringing my cats for about 4 years, and they've been…read morenothing but great with my little terrors. They're more than happy to prescribe meds to calm your anxious pet down before visits which is 100% necessary in my case. They gave us a great referral when my cat was diagnosed with a heart murmur. They listen, give you a bunch of options, and also give their personal experience with their own pets. I often use that as a gauge of what tests I want to run and I never feel like they're just trying to get money out of me. I'm writing this because of the amount of time the staff spent with my cat today. He didn't have his usual calming meds and was very vocal about how little he wanted to be there. They gave us so much grace and extra time to make sure we could do as much of the exam in office as possible. And when they needed a couple more things but my cat was too stressed there, they set me up with everything I needed to take samples at home and bring back to them for testing (also gave me the option of getting more calming meds and bringing my cat back when he was calmer). They're (seemingly!) happy to explain things thoroughly and I greatly appreciate that.

They performed a complicated surgery on my dog without my informed consent. They were rude and had…read moreno "bedside manner" about them. Then tried to bill me for their mistakes. NEVER AGAIN.

I've seen two of the vets here, and both have been knowledgeable, professional, and kind. The…read morepeople on staff are wonderful! I'm so glad to have found this veterinarian, as the last place we used was less than stellar.

Brought my cat, who does not like to be held, to Laura Lee. She did a wonderful job of keeping my…read morecat calm while grooming her. She was very reasonably priced as well. She is wonderful and I would highly recommend her!

I have a long haired cat who really hates having his nails trimmed and refuses to be brushed…read moreanywhere other than his head and chin. Victor, my cat had a lot of painful knots and very long and sharp nails that he wouldn't let me anywhere near. I decided that Victor could benefit from a visit to a professional groomer, someone who could handle a feisty 9 pound cat who gives no warnings before he flashes his razor sharp talons. I called multiple groomers in Richmond but didn't feel comfortable with how they did it. Most, if not all of the places I called mostly groomed dogs, rarely cats. They all wanted me to drop off my cat early in the morning and pick him up hours later. I didn't want my cat waiting who knows how long in a cage with barking dogs within sight, I thought it would be too stressful so I kept looking. I am fortunate to have found Laura Lee. She answered all of my questions over the phone and didn't make me feel like an over protective weirdo. I wanted to wait with/for my cat and be within sight and Laura was fine with that, she actually wanted me there to help my cat not be so stressed out. The area where Laura works is spacious, clean and professional. We discussed how Victor would be groomed, nail trim and a lions cut. Laura must be a cat whisperer because while we were talking she was trimming his nails, I didn't even realize she was doing it until she was done. She didn't need to hold him down or wrestle him to do it, she just trimmed his nails while he stood there. AMAZING! Victor seemed to enjoy getting shaved and only protested a little towards the end. Laura is very gentle and caring and I trust her with my baby. For Victor's entire life (11 yrs) he was a loner and a little grumpy. He preferred to nap alone in hard to reach places and didn't hang out like the other cats. After being shaved he became a social, cuddly bouncy kitten. He became a super sweet cat who wanted to be held and rubbed all the time. If you have a long haired cat I suggest you have him or her shaved/ groomed by Laura. Cats love the way it feels and you will defiantly notice. Laura's rates are also very reasonable. Don't forget to tip!!!

Our cardiologist, Dr. Elizabeth Turner, was very patient and caring in performing an echo…read morecardiogram on our miniature schnauzer Josie. We were allowed to be in the room with the doctor and Josie, which helped keep our baby calm. Dr. Turner took the time to give my husband and me a thorough explanation of the health issues revealed by the procedure, and a plan to address them. We will definitely return. Susan W

Dr Peiffer and Dr Westfall are absolutely amazing. I have driven two hours each direction many to…read moreRichmond many times in order to have them take care of my baby. She is absolutely everything to me, and they treat her the same. I cannot say enough wonderful things about the staff there. They are compassionate, prompt, helpful, etc., etc. Dr Peiffer has gone above and beyond to answer every question I have. They have even seen my baby on an emergency basis and provided the best care possible. Because of the medical care they have provided my baby girl that's not been in the physical and mental pain. She would've otherwise. They have also given her a little more time on this earth so that we can spoil her and let her finish her bucket list. THANK YOU!

Sharon did an excellent job of grooming Roy and Coco today. If you're searching for a new groomer,…read moreI highly recommend Dawsies Doggie Spa!