Great little store. Everything from food, treats, toys to beds for your furry little friend. Went…read morein to see if they had Medi-cal dog food, which they don't carry but have everything else. They also have dog grooming, which I will make an appointment for another time since I didn't realize they offered this service. Great to know. Friendly staff and not overly busy on my first visit. Will be back.

Nice little store with some unique product not found at the big box stores like petsmart. The staff…read moregives you a little space to browse before asking if you need some help which some might be put off by but I really like it, my being fiercely independent!

I used to come to Global Pet Foods pretty regularly every few weeks to stock up on raw food for my…read moredogs because I absolutely loved the service. My last visit, unfortunately, will be my last. Since expanding their raw food selection, Global has not kept up with educating their staff about canine nutrition, which made for an extremely awkward and painful experience listening to a staff member try to make it sound like she knew what she was talking about. Global has clearly caught onto a market that is demanding raw food nutrition for their pets, but has fallen sorely behind in backing these products up. There are many other highly knowledgeable sources available in the city if you are looking to buy raw food for your dogs, and I would highly recommend giving your business to people whose passion is extending genuine knowledge and sound advice regarding canine nutrition. In hindsight, I wish I would have brought my business to a local pet store anyway, rather than a chain that offers Air Miles and drives other small businesses across the street under...

I had such a fun time shopping for winter clothes with my dog last night. We are from TX so he is…read morenot used to this snow at all. In fact, when Milo goes outside to potty, his feet get so cold, he hobbles around as though his legs are broken until we get inside to the warmth. I knew I had to get him boots at minimum. And, I wasn't looking forward to it. I know how dogs HATE boots. Thank goodness for Global Pet Foods. One of the staff members energetically ran over to help us try on boots. She found the perfect ones for them, and helped me get them on. She made the process so easy and even brought treats over for Milo so that we could make sure he could walk in his new boots -- he wasn't wanting to move otherwise! Then, we moved onto coats. They had so many options and sizes. I found him a perfectly fitting Canada Pooch one with a cute scarf to match. I just HAD to... (haha)! When I was checking out, I was laughing with the ladies running the store about all the hilarious winter gear for dogs out there. I brought up this knit hat with braids that I saw on the Canada Pooch website, and we just died laughing. They said they would like to try ordering some and would call me if they end up getting them in stock. Such a fun place to shop with great customer service. I want to drive clear across town every time for my doggie's necessities now. It's not the closest one to me, but I don't care ;)

Had a terrible experience at this Pet Planet which is so unfortunate because I've had great…read moreexperiences at other locations. I try to shop local, especially during the pandemic but sadly this Pet Planet jaded my view. In my experience they do not prioritize customer service and were completely unwilling to work with me to resolve the issue. Oh, and don't even think about contacting head office as they support their franchise owners and NOT the customer. They will make the situation worse and throw you under the bus!! I recommend driving a bit further to another Pet Planet or visit the nearby Pet Valu.

[Maestro sings this to Frosty the Snowman]…read more Pet Planet's great, I like to shop there lots. There's organic treats and poopy tanks and everything in between. The people are friendly, they're good with special requests. They have cool things and info too, so we learn as well as eat! I love my Grandma Lucy cookies oh so very much, the blueberry ones are the best - I share them with one and all. Pet Planet's great, I like to shop there lots. There's toys and vitamins, alligator chews and everything in between.

Pet Planet is almost the same as your run of the mill chain pet store, but with a few personal…read moretouches of their own. It has all the food and toys of the large chains, similar friendly, knowledgeable staff, and the same smell that you'll find in other pet stores. The thing I like about Pet Planet is that, since it's smaller, the staff actually remembers you... or your pet. I've seen plenty of people bring their dogs with them to this store, something I've never seen anywhere else. It's pretty neat because when I go in I get to pet and play with doggies that aren't mine. I've never seen any cats in there, but who brings their cat with them places? They offer many different services for your furry creatures such as day spa, grooming, training and day care. Since they have something that would suit almost anyone with a pet, it's like your own personal pet store. Pet Planet actually makes it a point to make sure you are educated about your pet. They offer plenty of information for new pet owners, or people just looking to further their knowledge. I'd rather go to a pet store where I feel the people truly care about my animal and what's best for it. Pet Planet definitely gives me that impression, which is why I'll always go to them first for all my pet needs and questions. This place really is the cat's meow!

LOVE! Super friendly staff. Always remember me and seem to have more knowledge than my vet…read more Also you can earn points on purchases that can add up to money off in the store.

I'd never been to Global Pet Foods before - what a mistake!…read moreIt's right in my neighborhood, they carry our brand of dog food, they had tons of toys, bedding, treats, locally sourced chewing items (eg bully sticks), you name it! They also had a wide array of cat stuff, as I was accidentally looking in the wrong isle when I first walked in. Competitive prices, convenient, super friendly staff, A++. Thanks!

If you look at the 27 " Not recommended" reviews for this store, they're all five star reviews…read morepraising it. I'm not sure why Yelp felt the need to hide all the positive reviews and leave the negative ones. I'd never been into a global pet foods before moving into the neighbourhood. I have now and I can say that I love it. The staff here are highly knowledgable and really care about your pets. They're willing to go above and beyond to make sure you and your pet is happy. They helped me out with a tricky food situation for my cat and saved me money doing it. They have a great food and litter loyalty program and carry all the brands you could want OR can order them in if by some off chance they don't have the ones you're looking for. From now on, I'll come here for all my pet needs.

I bought 2 bags of dog food on senior day .The price was $94 dollars each.Wen I went to pay they…read moretold me that the price was $116dollars and they took the 20 percent discount for senior day off the $116 dollars. What a scam.

They have everything my hamster needs! I sm excited for a happy hammy when I introduced him to…read morethese items that I got!

Professional grooming done right. I love their products and they get my dogs show ready.read more

On my ever ongoing quest to buy treats for my dog, I wanted to check out Urban Dog, since it had…read morebeen recommended my a trainer friend of mine. The store is small. They do carry the best variety of dry dog food I have seen and only a small cooler of raw food. I found my usual dog food for $7 cheaper than another store I buy it from! There were some organic dog cleaning products, as well as care accessories, like toothbrushes. They had a few toys and chews, nothing that would survive long in my dog's possession. There was also a great variety of organic dog treats a big bag went for between $12 and $17. They carry some super cute dog clothes, but they were pricey. There is also a small selection of leashes and collars. They had a whole room of dog beds and blankets, they went for $50 to $140, I will never understand why dog beds are so much money! There was also a small selection of freshly made dog treats. This is a cute, reasonably priced place to go for any dog food or treats, but expect to pay top dollar for beds and accessories!

WARNING If you love…read moreyour dog, avoid this place like the plague. PURE NEGLECT. I saw right through their fake smiles and empty reassurances. They don't provide any real report about your dog's wellbeing just generic words, "she's doing great," which was clearly unbelievably false. The kennels are worse than shelters. The condition of this place merits a free stay, not the absurd fee they charge. It's overpacked with dogs, nonstop barking, and clear signs of stress everywhere. Their so-called "privacy suite" is a flat-out lie. They do NOT follow your dog's needs. They claim each kennel has an outdoor run, They have to manually open it, so their statement that dogs can go out anytime is completely false. I told them my dog is a rescue with a history of neglect and abandonment, and I trusted them to keep her safe and supported. Instead, I picked her up in distress , injured, bleeding, and with her voice completely gone from what must have been nonstop barking and crying. EVEN THOUGH I PROVIDED THEM WITH HER SEDATIVES. She had made so much progress, and this experience set her back in every way. Blood was all over my car and the dog wash station from her injuries. It's heartbreaking and infuriating. The shelter she came from took better care of her than this place. I can't understand how businesses like this are allowed to keep operating. How do they sleep at night. Shame on you. PS: I suggest you concern yourself less with reviews and more with the wellbeing of the dogs under your care. At the very least, stop hiring low quality staff.

Time has really gotten way from me in writing this review! I lived in Airdrie from June 2015 -…read moreApril 2016. I was alone in the area for work and had only my dog, Cooper and cat, Saul. I didn't have a friend/family network in the area to help with my animals when I went out of town AND my dog Cooper was fear aggressive so it made it just that much more nerve wracking to leave him with someone. After two failed attempts at a dog sitter via a app based service (2 no shows for meet and greets!) I no longer had confidence in trusting a stranger found by an app to come into my home and car for my pets. I searched for kennels and found High Tails - LIFE CHANGING! From the first phone call to the last visit every experience was outstanding. Cooper loved it so much that when i would pick him up he would not want to get in the car. He was a different dog after his time at High Tails. It was a confidence booster for him and a relief for me. He became much less fearful even outside his stays. Saul, the cat was a little more subtle in his excitement - but he seems happy and content every time I picked him up after a stay. I believe we had about 4 stays at High Tails. One at Christmas time that I booked with less than 2 weeks notice and they were able to accommodate at the last minute. We moved back to St. Louis, Missouri about two weeks after their last stay at High Tails and I can say I was genuinely sad to no longer have the option to bring my pets to this amazing facility! Don't hesitate! If you are looking for a exceptional kennel to board your pets, this is the place!