I used to come to Global Pet Foods pretty regularly every few weeks to stock up on raw food for my…read moredogs because I absolutely loved the service. My last visit, unfortunately, will be my last. Since expanding their raw food selection, Global has not kept up with educating their staff about canine nutrition, which made for an extremely awkward and painful experience listening to a staff member try to make it sound like she knew what she was talking about. Global has clearly caught onto a market that is demanding raw food nutrition for their pets, but has fallen sorely behind in backing these products up. There are many other highly knowledgeable sources available in the city if you are looking to buy raw food for your dogs, and I would highly recommend giving your business to people whose passion is extending genuine knowledge and sound advice regarding canine nutrition. In hindsight, I wish I would have brought my business to a local pet store anyway, rather than a chain that offers Air Miles and drives other small businesses across the street under...

I had such a fun time shopping for winter clothes with my dog last night. We are from TX so he is…read morenot used to this snow at all. In fact, when Milo goes outside to potty, his feet get so cold, he hobbles around as though his legs are broken until we get inside to the warmth. I knew I had to get him boots at minimum. And, I wasn't looking forward to it. I know how dogs HATE boots. Thank goodness for Global Pet Foods. One of the staff members energetically ran over to help us try on boots. She found the perfect ones for them, and helped me get them on. She made the process so easy and even brought treats over for Milo so that we could make sure he could walk in his new boots -- he wasn't wanting to move otherwise! Then, we moved onto coats. They had so many options and sizes. I found him a perfectly fitting Canada Pooch one with a cute scarf to match. I just HAD to... (haha)! When I was checking out, I was laughing with the ladies running the store about all the hilarious winter gear for dogs out there. I brought up this knit hat with braids that I saw on the Canada Pooch website, and we just died laughing. They said they would like to try ordering some and would call me if they end up getting them in stock. Such a fun place to shop with great customer service. I want to drive clear across town every time for my doggie's necessities now. It's not the closest one to me, but I don't care ;)

I bought 2 bags of dog food on senior day .The price was $94 dollars each.Wen I went to pay they…read moretold me that the price was $116dollars and they took the 20 percent discount for senior day off the $116 dollars. What a scam.

They have everything my hamster needs! I sm excited for a happy hammy when I introduced him to…read morethese items that I got!

The store product and knowledge, friendly staff are top notch. The grooming is questionable…read more I thought I'd treat myself having my dog groomed professionally, but that wasn't the case. I asked for the teddy bear cut, with the full rounded face and ended up with a very substandard look.

do NOT SHOP THERE. They sell products that they do NOT…read moreENDORSE!!They sold me $36 of Greenies containing Wheat even though I told the sales person of my dogs allergies. I got home and opened them before I noticed and the owner Jennifer will do NOTHING!!! The worst is that i was told by this salesperson that they do not endorse Greenies and usually recommend better products for their customers. Why was I not told of better products since I am long term client of Petland??. They obviously do not value their clients and need to get rid of their HUGE ego at this store.

I have been going to Shampooch for years and have been very happy with the results until this time…read more I brought my dog in for a haircut and it ended up with her in extreme pain for a week. She was groomed down to the skin on her belly and between her legs making it very painful to walk. Took her to the vet where I was told she either had severe razor burn or an infection due to improper sterilization of the clippers. I left the vet with painkillers and a numbing Mousse. Tried for a couple days to reach anyone at the Shampooch shop but the phone was not answered. After about 5 days I got a hold of the Owner Jessie who told me that he would get back to me after he spoke to the groomer. When he called me back he said that the groomer did nothing wrong and that was the end of it. So basically I was told that my dog's pain and $300 vet bill was not his issue. I came to Shampooch because of the former owner Cheryl who was a fantastic person who truly loved animals and only hired the best groomers. After spending a week looking into my best friend's eyes and seeing the pain in them I will not be coming back to Shampooch and if you care about your furry child you should not as well. The majority of the 5star reviews were for the previous owner, this shop has changed

Went to pick up my dog today. Was not greeted in anyway when I came in. A man I've never met before…read morewas at the counter. He never said one word to me. He grabbed the ATM machine plugged in what I owed, I guess, because he never said anything. Pushed it over-the-counter towards me without making eye contact nor saying one word to me. And expected me just to pay. No niceties. No customer service. No acknowledgement of my presence other than, "give me your money" which wasn't even verbalized just the machine being pushed towards me. His name is Jessie and he is the owner of the salon. I asked him if that was the case, he confirmed it. I said that his customer service was very lacking and that it just looked to me like he just wanted my money and for me to get the hell out of there. He said that he was sorry I felt that way. He is a condescending, not nice guy. No words for how rude he is. I told him that as well. I will not be back.

Lovely staff, always has the cutest products in stock Fiona…read moreis always so kind to my pets when they come in as-well. So we always make a point to stop by for a treat when we're out and about. Thank you to all the staff for making it such a magical place for our fur-babies and always making them feel special

This little gem of a pet store is absolutely amazing! They have everything from chew toys to fresh…read moredog meals in the refrigerator and freezer. The customer service is amazing and the staff are always so friendly. The pricing is decent and not overly priced compared to other pet stores. If you're in the area and you're looking for a great pet store, check this place out!

So as a couple very new to the aquatic world of pets, My fiancé and I had no idea how to start. Of…read morecourse, like any new comer we decided to visit the local big box pet store. We asked many questions and of course received very suspect answers, "why would you need a air bubbler? Just wait and if the fish start gasping for air at the surface then you should get one." Hmmm... we should wait for the poor fish to start suffocating eh? After the 'expert' advise we decided to start looking elsewhere for our aquarium keeping knowledge and we happily stumbled across Franco's Aquariums! A wonderful paradise for swimming friends of all types. The selection of gilled acquaintances was absolutely overwhelming, where to start? Who swims well with who? How much do they eat? In comes Linda, an upbeat kind and straightforward woman (not at all impressed by the aforementioned pet store). Her vast knowledge of this untapped world was astounding, she easily figured what we wanted in our tank and who would accompany them. It was a wonderful lesson, every one of her recommendations was a home run so we left with 9 wet companions, and 4 days later we returned for another 5. All as healthy as can be with personalities all in their own. It doesn't just end after you leave the store either, she makes sure you're tank is habitable and safe by checking the condition of your water frequently, which brings some peace of mind! We are excited to continue visiting Franco's for more wet pets and to expand our knowledge of the water world! Thank you for being a fantastic family owned business!!

A great store for getting fish as their stock is healthy. I found their prices to be a bit on the…read morehigh side but I don't mind supporting local, independently owned business. The lady there was quite helpful however I find that she can be quite overbearing on getting you to buy things. She would open up the food packages before I could even get a chance to say I'd buy it or not. Once opened I felt obliged to buy them. Also, I was told to buy a water test kit even though my water seemed fine (after she tested it).

I've always found the staff at Petland to be very helpful and knowledgeable. They have fair…read morepricing and a wide variety of items for all kinds of animals. They are welcoming when I bring my dog in with me and it's never very busy so it's nice to browse for things. They have a great selection of natural dog treats as well.

Looking for good quality pet food and a good price with wonderful customer service this PETLAND is…read morethe spot in Airdrie. I have been going here since they opened. The staff are very well trained and very knowledgeable on reptiles, small animals to birds. Some of the pet they have are rescued and are up for adoption. The staff make sure that you and the pet are a good fit. Which is very nice because the adoption is easy and the staff make sure all the necessities are added for the pet before going to their new home. After each animal adoption the staff give you a call to make sure all is going well and answer any question you may have.

#104: Located near the corner of Portland St SE and 11th St SE, you can adopt a cat or dog and…read moresometimes rabbits I heard. Currently, it is under renovation but still open normal hours. However, if you view their website and find a pet you wish to adopt, you must make an appointment to see that particular animal. The inside, as previously mentioned, is under construction and renovation, is reasonably bright and airy though small compared to other animal shelters I have visited in other states and provinces. The staff is friendly and informative regarding the condition and expectation of the animals that are available for adoption. The fees are much higher than I expected but the pets are microchipped, come with 6 months free pet license, 6 weeks trial insurance of some sort, spayed or neutered, and have all the shots except rabies. Hopefully, they will be able to increase the size and services of the facility.

I recently adopted 2 great cats about 3 months apart. One is 3 yrs and one is 8 months. The staff…read moreis very helpful, takes their time with you and helps find the right fit for your life and home. Since I have a dog who has grown up with cats, it was important that they all get along. My new Ginger Tabby boys are loving,playful,safe indoors and loved. They were well looked after at the shelter and have become part of our family like they have always been part of the family. Yes, our dog really likes them as well...thinking he is part Tabby. Just want to say "Thank you" to the staff for the work you do, from the front desk, by law officers and caring staff looking after each cat and dog. There are several rescue groups to choose from and some people don't think about our own animal services in Calgary. If you are looking for a new addition to your home, please check their web site and go and see the cats or dogs. The cost is so reasonable, including a bag of food, license, vacinations, health check and microchip and afew weeks pet insurance. Each dog or cat is waiting and hoping for their new forever home.