We love stopping in at Banff Dog House every time we visit Banff. They have tons of stuff for dogs…read more- if you forgot anything, they probably have it - food, treats, bones, toys, signs, sweaters, bandanas, leashes & collars; etc. The items they carry are excellent quality as well. We love our Rocky Mountain Dog items we got there, and we always love to pick up a toy for our dog. Their prices have come down in the last couple of years which is nice. Our dog loves going here and all the staff are really welcoming and friendly.

The staff is very helpful and friendly. They have plenty of inventory for toys, treats, harnesses,…read moreand coats. They keep a bowl of water inside for your pup plus will ask if they may give him a treat. Prices didn't seem out of whack either, this is a wonderful pet store.

Great selection of healthy dog food/raw options/treats/bones…read more. Awesome staff . They even often open a new bag of treats for my treat snob dog if he doesn't like what they're offering that day lol . Every time we walk by , even when they're closed he tries to go to the door to go say hi .

Such an amazing store, with fantastic people working there who love animals…read more My dog is always ecstatic to go in and see the people behind the counter. They joke about how he is "miserable as usual" when we walk in lol. They are super knowledgeable about raw food, and I appreciate that they will not sell people crap. They are always ready to recommend resources to further your education as a dog owner. The products are quite cool there too; there are some unique items that you custom order there. Have yet to go into a better neighbourhood pet store.

Pet Planet is almost the same as your run of the mill chain pet store, but with a few personal…read moretouches of their own. It has all the food and toys of the large chains, similar friendly, knowledgeable staff, and the same smell that you'll find in other pet stores. The thing I like about Pet Planet is that, since it's smaller, the staff actually remembers you... or your pet. I've seen plenty of people bring their dogs with them to this store, something I've never seen anywhere else. It's pretty neat because when I go in I get to pet and play with doggies that aren't mine. I've never seen any cats in there, but who brings their cat with them places? They offer many different services for your furry creatures such as day spa, grooming, training and day care. Since they have something that would suit almost anyone with a pet, it's like your own personal pet store. Pet Planet actually makes it a point to make sure you are educated about your pet. They offer plenty of information for new pet owners, or people just looking to further their knowledge. I'd rather go to a pet store where I feel the people truly care about my animal and what's best for it. Pet Planet definitely gives me that impression, which is why I'll always go to them first for all my pet needs and questions. This place really is the cat's meow!

LOVE! Super friendly staff. Always remember me and seem to have more knowledge than my vet…read more Also you can earn points on purchases that can add up to money off in the store.

We foster failed with our first rescue dog when we brought her home in January. The staff at Global…read moreCochrane have been invaluable in helping us choose the best products and answering any questions we have. This is not just a pet food store, they carry any and every product your pet may need. We are always greeted warmly when we walk in the door, making us feel welcomed. The staff are quick to ask how they can help us. The young girls we have dealt with are extremely knowledgeable about everything on the shelves. We have been very pleased with all the products we have purchased from their recommendations. It's a pleasure shopping here, and Marley loves how they fuss over her and give her pets. We highly recommend this store and have friends that drive out from Calgary to shop here because of the excellent service and friendly atmosphere.

Great service and selection of everything you may require…read more The most friendly and helpful staff I have encountered.

Great staff, knowledgeable, friendly and helpful. Prices are good and they have a wid selection…read more Always make us, and our doggie, feel welcome

friendly service, excellent customer service, a lot to choose from, variety etc... great pricesread more

Great little store. Everything from food, treats, toys to beds for your furry little friend. Went…read morein to see if they had Medi-cal dog food, which they don't carry but have everything else. They also have dog grooming, which I will make an appointment for another time since I didn't realize they offered this service. Great to know. Friendly staff and not overly busy on my first visit. Will be back.

Nice little store with some unique product not found at the big box stores like petsmart. The staff…read moregives you a little space to browse before asking if you need some help which some might be put off by but I really like it, my being fiercely independent!

I stop here a couple times a month to stock up on rabbit supplies - I usually have to go back more…read morethan once as they're often sold out of rabbit food and Timothy Hay - I imagine they don't order huge amounts of rabbit stuff, as rabbits aren't as popular as dogs/cats. (even though rabbits are way better than dogs/cats...) Anywhoo - when they DO have what I need, the prices are fair and the service is great. if they were to start carrying more brands of rabbit / small animal products, (Oxbow brand, etc) they'd get 5 stars!

I've been shopping here for over 2 years and have always had a great experience. Knowledgeable…read morestaff, always willing to lend a hand. I've never used their grooming services but they do have a great selection of products and their rewards program (buy certain # of bags get one free) has earned me a couple free bags of food which is nice. I will definitely be back again, highly recommended.

We started going to Pet Planet in Crowfoot when it was the only place that consistently had the dog…read morefood that we wanted to get. It has become the only place we go, even versus the bigger pet stores. They take pride in not selling raw hide chews, from what I have seen, only higher grade pet foods, and good quality toys and accessories. The staff is always extremely friendly and helpful. They sell smoked dog bones, which our dog is a huge fan of, We can't open a paper bag in the house without him coming running thinking we are taking a bone out for him. Great store and staff!

I can't say enough about Kevin and Rhonda and their team at this location. Their knowledge about…read moredog food, particularly raw food, is second to none. When I switched my highly-allergic dog to raw food a few years ago, I was immediately able to discontinue his medication. This has resulted in a happier, healthier dog, and far less expense on a monthly basis. I highly recommend this amazing local business. Thank you. Update: New ownership now and same great service.

We took our Lhasa Aspo there for grooming while vacationing. Terrific personnel and a well stocked…read morewith all doggie products imaginable! The reason for the four star rating, they didn't do a good job on his toenails. The groomer told us, very nicely, it was too hard to do his nails. As a result, we stopped by a vet, while still in town, and they did his nails in ten minutes...while we waited. Wouldn't hesitate to go back!

Not happy!!! "Pet care are walk in only, we don't work with…read morereservations" I have been instructed at two different occasions by two different clerks. I am local of the area. Now after showing up a 3rd time, I am being told in a condescending tone accompanied with an uncaring smirk "we have to book you in either 2 hours from now or in three days." (thanks sist). BTW out of the three times, my dog has never received the care requested (nail trimming). Nice store with lots of pet trinkets nestle in beautiful downtown Canmore but so far it never has been a good experience on my end.