They are the best! The staff are so professional and helpful. Everything is so organized and clean. Huge selection of toys and bones. It was a blessing to have them open during Covid too.. read more

We have a beautiful, funny, cuddly 8mos domestic short hair, black kitty named Binx! Yes, like Hocus Pocus but, Binx is a girl, Thackerella Binx...like Thackeray Binx, get It?...no?....just me? We always talked about how we wanted Binx to have the best of the best, especially when it comes to food. Contrary to popular belief, we are her humans and she is our fur child. When we took her to her dr, they pushed science diet on us. Being silly, gullible (when it comes to being first time fur parents), we went with it. We fed Binx science diet BS. It was when we took her to her groomer, we were told that her coat isn't as shiny or vibrant as black cats could be. We went over Binx' diet and in that moment I felt like the worst person in the world. How could I sit there and read labels for myself and my husband and not for Binx. After I did some crying (so shame), we went to a local high end store where we live and we stocked Binx up on the good food! Before we flew into town, I looked up which pet stores carried her food. To my surprise, this location carries all three brands that Binx eats! -Fromm -Tiki Cat -Weruva/B.F.F SCOOOOOOORE! Dawn is the best! She helped us out the two times we stepped in to drop dough on this bubbly, fun loving, hilarious, baby kitty. She's super friendly and was able to answer all of our questions. I love this location and I'm so happy its right around the corner from my house. read more

Always friendly and helpful service, such a great addition to Linda mar shopping center :)

Horrible service. Cashier told me to wait to purchase items which was fine. Couple minutes pass by and I'm just standing there with no explanation whatsoever and all she was doing was putting bags in a cardboard box... which probably wasn't even important. Don't know what kind of business model they have for customer service. Don't know any business that would make a customer wait for checkout without communicating... read more

I'm a teacher and my class is studying insects. I was in need of some crickets. In the past the pet store would just give me a plastic bag of crickets. At Pet Food Express you get so much more. Christina lead to these igneous boxes of crickets, that supplies the crickets with food and water. They lasted much longer to the pleasure of the children, than the plastic bag crickets. Thanks Pet Food Express. read more

Had the most amazing experience thanks to Emily. She was so knowledgeable and helpful, especially when it came to washing our pup who is very vocal about his disdain to being bathed. She not only knew about each ingredient that was in all the products she showed us, but she knew the backstory of each company as well. Seriously hope she's being compensated for the amount of customer service and product knowledge we received. Will definitely shop here again! read more

This company is so amazing great customer service and amazingly friendly staff that goes above and Beyond to help out the customers highly recommend them! So come visit there store again amazing staff and employees big thumbs up read more

We visit a few times a month to get toenails trimmed through the VIP vet program that is there on Saturdays and then to stop by the baths. If you might do it often, get the multipack of bath tokens. It is so easy to just walk in, ask for colors and walk to the back where the baths are. I can easily wash two medium size dogs on one token (both fluffy and need to be air dried for about 5 minutes each.) The puppies then know that we pick up packs of treats for the upcoming week and there is an amazing section for them to choose from. read more

I love this place! I bring my dog in frequently for his bath and I'm impressed with how efficient (and non stressful) the whole process is. A 30 minute bath costs $15 and includes shampoo, towels & a blow dry. When you're done, you just get to leave all of the hair in the tub - no clean up required (which is super worth it; even for my tiny short haired dog). The employees here are super nice and I like that they stock higher end natural pet products. read more

Went in today for some advice on kitty litter and help on managing my kitty peeing outside of her litter box and was assisted by Stephanie. She was knowledgeable, sympathetic and very helpful in coming up with possible solutions. The manager (which I didn't get his name) was also very helpful with his suggestions. I was also told that if I didn't like a product, I could bring it back and exchange it for another brand. Plus I received a few free sample products to try out. I recommend shopping here and plan on patronizing this pet store for all my pet needs. read more

We got our puppy a couple of years ago ( I guess he's not a puppy anymore) and he has a sensitive stomach so the dog food and treats we buy him are usually not readily available , that is not something they keep in stock so we always special order what we need when we get low and they order it for us at no additional cost. And since we don't want to do this all the time we utilize their buy 3 get one free offer. What a deal! They've been great and always helpful. read more

After dealing with Petsmart and their BS and not being able to find what I need for our pitbull mix, we decided to stop in here to look for a Muzzle . A young lady names Luz greeted us with a smile and immediately began helping us find what we needed. Not only was she extremely knowledgeable, but well spoken and eager to help us with our problem pup. We were able to buy a better muzzle , CBD oil and CBd treats as well as info on behavior trainers in the area to help us with the stress of a fear aggressive dog. Will definitely be coming back, and thank you again to Luz and her Manager for all the help, time and compassion ! read more

I have been in this store 4 times since they opened. Everytime I have left with more help and info than I had expected when I walked in. Always a different employee, but always I came out thinking that it was a better experience than buying on the internet, because I wouldn't have had the knowledge it took to purchase the right items for my 3 pets. ( that includes an outdoor cat I feed and give flea meds) Today Alan helped me. Suggested a 99 cent flea comb in addition to what I purchased. What a great idea. Thank you everyone in Linda Mar. read more

Pet Food Express - Pet Stores Near Me - Pacifica, California

I go to this business for my dogs treats and kibble and the deals they have on my dogs brands are great and lots of variety. Winston, one of the employees helped me load up bags of kibble to take out to my car which saved me a extra trip and was beyond helpful with whole experience. A man named Dave I think helped load everything up as well . Overall great team and service at this store ! read more

I love this store! The staff is welcoming and very knowledgeable. My senior dog needs probiotics and hemp oil. My younger dog needs the no scoot bites. The staff was very helpful and answered all of my questions so I was able to make an informed decision when deciding on which products would be best for my dogs. My dogs also love the freeze dried treats - big selection! Great store! read more

I really love this store. All the employees are eager to help and give great advice. The service is phenomenal, really.

Cannot day enough good things about this location. Every single employee is extremely knowledgeable and friendly and able to help me every time I come in. My dogs also love coming here because they're welcomed with lots of pets and treats. They carry just about everything and only the best quality foods and treats. Love this place! read more

I have had dogs for over 20 years and have been to many pet stores but this place by far is the best. I get such quality service. All the employees are so knowledgeable about there products. I will only go there from now on. I loved the pet washing station. Recently my dog had a diabetic crisis and I needed to change his food several times till we found the perfect fit. They took my returns and exchanges no problem. Thank you pet food Express you are greatly appreciated. Erica, DJ and Jersey:) read more

I love this pet store! Really clean and well organized shop. Staff are very friendly and helpful. I would give store 5 stars, but the only drawback is that I have to go elsewhere for my cat's prescription food, but they seemed to have good reasons not to stock it. My favorite part of store by far are the washing stations in the back. Makes it so much easier to wash my dog! It's $15 for 25 minutes at the station, but you can buy 3 and get one FREE! Way cheaper than paying someone else to do it, even for a small dog. The machines are easy to use, and so much gentler on your back than using your own bathtub. You just put in your token, push the button for rinse and out comes the water. The nozzle has lots of settings so you can adjust the strength of the water stream for your dog's comfort. They have 2 types of shampoo and conditioner included (almond/vanilla is my fav) and you just push the button and it comes right out with the water. So easy! I have a small dog, so have time to shampoo and condition twice, using my own de-fur brush in between. Push button for warm air, and you can dry your pet quickly with the giant tube on the side of wash basin. They provide: towels shampoo/conditioner thick apron so you stay dry CLEAN UP! hallelujah! Awesome. read more

Pet Food Express - Dog wash station. Lever is easy to hold, even for a 5 year old! Buttons on left side where you select water, shampoo, etc. - Pet Stores Near Me - Pacifica, California

Great products at reasonable prices. The self serve dog wash is a god send. Thank you for coming to Pacifica!

Went tonight to get frozen primal dog food. Yelp said the Lindamar location was open till 9:30pm. Got there and the hours next to door said they closed at 8pm. What a bummer! Poor info update by the store! So beware of yelps times. Perhaps an overlook by store mgt.? read more

Went in the store specifically looking for a cat leash I know it sounds crazy but yeah a cat leash. We come and get stuff here often, usually know where everything is but yesterday I needed some help and dawn helped me she was great very professional and to the point answered all my questions. So if you need anything ask Dawn she knows that store inside out I'll guarantee it and she's very professional thanks again Dawn have a great day read more

Update: I wish I could give bonus stars - they have crickets. It hasn't even been a month, and they've already adapted to the demographic - I'm impressed!! Plus the entire staff is so sweet and they all love on my bearded dragon when I bring him in. They all hold him and pet him, and are so gentle. He absolutely loves the attention and doesn't get startled at all. The place is maintained, and the staff is amazing. Love this place!! read more

Hands down one of the best pet stores around! I came in here to purchase some dog food and what we received was awesome customer service. Jason was great!! I can tell they really care about our pets! Jason was very courteous. He knew exactly what I was looking for! I don't mind driving a few miles to shop here. It's worth it!!!! Thanks again Jason and Pet Food Express!!!! read more

I have had older cat (12 + years). I needed to try & find some different wet cat food since he has renal disease stage 2 & getting him to eat can be a challenge from time to time. I went into this local store & was quite overwhelmed at the enormous amount of options for pet food. I asked for help & Ellie was directed to me a being the cat expert. I explained my situation & she quickly suggested a couple of both brands and flavors specifically for me to try. I picked up 6 cans (note: buy 3 get 1 free so I got 2 as a bonus). Went directly home and my cat ate the entire can of one of Ellie's suggestions. I Calle d the store to ask her name so I could review this place & her excellent knowledgeable & friendly service. I have not purchased cat food from a store for many years other than safeway. Mostly I buy everything online. I'm so happy to find a local business I can support and with such a friendly and knowledgeable staff & management in place. Thank s again to Ellie & her manager. I I've gained a new customer for life... read more

This PFE has a nice cool relaxed vibe the workers are super patient and knowledgeable about food and products. I'm handicapped and Winston is super helpful getting my stuff in my car! Thanks Winston! read more

I just moved to Half Moon Bay and needed a place to wash my 3 dogs. I called and talked to a really nice guy named Winston. He told me all about the dog wash. I couldn't believe how inexpensive it was. Then he told me about the buy 3 get the 4th FREE! I also asked if he had a prepared food called Spot. He said no he did not and he told me about other prepared foods like Honest Kitchen and Grandma Lucy's. I came in a few hours later to buy food and take a look at the pet wash and met Winston. I was so impressed by how he mentioned such positive things about the company and the products they sell that when I was job hunting I found an advert with the company looking to hire. I jumped on it because of the awesome attitude of Winston and his incredible customer service. I am now working for PFE and can attest to the great atmosphere and pride this company has. Thank you Winston for being YOU! read more

I've been to the location several times with my Foster rescue Rotties and everyone there is so helpful and caring. The Manager (short hair) is amazing with her knowledge. Great customer service. read more

Have two dogs--one is a puppy, the other is 2 years old. We've been ordering their food from Amazon. We were having a hard time getting the pup's food so I went to Pet Food Express to hopefully pick up a bag between orders. Well, they don't carry our dog's food because the company was just bought by another, larger company, and Pet Food Express was concerned that quality may become an issue. This kid with bad facial hair (I think his name is Dan) proceeded to tell me a dizzying amount of information and made a recommendation for new food that I should try. I could not believe this 18-year old young man knew and cared so much about dog food. It completely changed my perspective of this place. I ended up going with the kid's recommendation, and about the next day, I returned to get food for my other dog. I'll be going to this shop from now on to get my dog food. Super, super cool and highly recommended. read more

I had the worst retail experiences of my life there yesterday. I went in to purchase some food for my dog, who is recovering from cancer. I wandered around and was finally approached by a young woman who asked to help. I asked for a specific food, which had been recommended by a veterinarian friend (who happens to be nationally known and on national and state veterinary boards). She said "that doesn't meet our standards." I then stated that the recommendation was made by a nationally known vet and he'd recommended the brand. She said she didn't care. She was condescending and arrogant. I told her I'd been in human medicine and veterinary medicine, too, and said that the my vet friend was associated with the top vet schools in the country and named them for her. She said, "that's nice but I'm not sure why I would need to know that and I don't care." I went to the manager but he just gave me a big blank stare. It was her demeanor, attitude, and just pure arrogance that was the turnoff. I finally said, "Look, I'll just go some place else -- and, I walked out." read more

There is literally no place like this around! The staff is incredibly helpful and welcoming and I'm amazed that they remember every dog's name when they come through the door. The selection of healthy foods is awesome. I wish we had a PFE in San Diego County!! But we visit this store every time we're in town and it is second to none!! We got to visit again during the World Dog Surfing Championships and they had a booth and offered us baths for all our sandy critters!! They made the entire event a blast with pre-party included where we all got to just hang loose, have fun and relax!! We went to the store every day while we were in town and somehow found something new and exciting to buy with the help of the amazing management and staff! They are incredibly knowledgeable about all of the products and they are the only place where we can find the boys' favorite Kiwi Kitchens treats!!! read more