My go-to spot! I come here almost weekly to get my 70-pound XL doodle groomed. Their prices are…read moresuper affordable, and I love that you can drop off anytime without needing to schedule ahead. They also always carry the newest products and best brands. I only buy Open Farm for my dog, and they always have it in stock. Huge variety of options, plus they have an entire section dedicated to frozen and fresh foods. Definitely another hidden gem!

They wanted my drivers license number in order to groom my dog!!!! RED FLAG…read more They stated it's because they need it for police if someone leaves their dog and doesn't pick up the dog. NOPE! Never have I ever in 4.5 years been asked for this. You can look at my ID to verify but you're NOT going to keep my license number on a piece of paper sitting on a clipboard for anyone to see. Your drivers license number is connected to other private records, including your credit info. That's like asking for a social security number. No thanks! This was a wasted trip. The guy should have told me on the phone when I called BEFORE driving there!

When I picked my up dog from daycare they told me he had horrible stomach issues and was vomiting…read moreall day. I thought they were insinuating that it was his fault so I assured them that I only feed him the food brands from their store. And they actually recommended that I euthanize him! So I took him to the vet I've taken him to for years and they recommended the same thing! The stomach virus went away in a couple days!!!! It was so sad because they usually love jack, and he was getting so acquainted with all the dogs! And the grooming is great!! Now I'm afraid to go back. :( And I found out that the same brands they offer are cheaper at other stores!!

Customer service here is great. The staff was welcoming and helped give me recommendations for…read moreprobiotics for my little puppy. They showed me around the store and gave my pup a few sample treats hehe! Thank you! Beautiful, clean, and big space. They have tons of treat and food options. They also sell goat milk in the fridge, goat milk cookies, collagen puffs, and so much more natural, organic, and unique brands that I've not come across before. Cute merchandise too to dress up your dog or get doggie home supplies! Great return policy. If you don't like anything just come back and return/ exchange. I don't think you need to show them a receipt as they will have your order history in their system if you sign up for their free membership. I've not tried their grooming or day care but there were a lot of cute doggies getting this service so it seems those services are very popular!

Went to buy a harness for a new dog. Staff very friendly and helpful. Someone offered to help me…read morefit him, and my dog came home with the right fit (after I'd been to another store which wasn't as helpful). Great supples available. Would definitely go back.

We love buying our food from them great little local store and great staff and a lot of good treatsread more

I love this store because the AC works sooooo good. It is always cold, which is the way I like it…read more My family and I are frequent visitors to this store as We love spoiling our two Yorkies with new toys, sweaters, and other items we think they would enjoy. This store is always well-maintained, fully stocked, and clean. Employees are always happy, welcoming, and helpful. Prices for most items are very reasonable, and the selection for just about any pet is vast. Parking is available on the street and to the rear of the location.

Very disappointed with my experience. The groomer, Andrew, called me after my dog bit him while he…read morewas trying to carry him, but the way he spoke to me was rude and overly emotional. I understand dogs can react when stressed, but I expected a professional and calm approach--both in handling my dog and communicating with me. Instead, the tone felt accusatory and unprofessional. Overall, this experience made me uncomfortable and I wouldn't return.

Love that this facility is indoor-outdoor and the staff is amazing!! I've been a customer for…read moreseveral years and the manager and/or staff greets us every morning and they all treat my Barley pups as there own with love and special care. They keep me informed of any situations that might pop up. They provide grooming on the facility as well as a non-anesthetic dental service by appointment that comes to the facility which is a big plus. I truly love that my pups loves the staff and coming to BSB daycare weekly. I have referred many friends to this facility and they are also very happy to have a safe place for their pets. Thank you BSB, youir the best! Love It!!! NancyB

Will not be returning to this establishment…read more My husband called on Saturday (5/2/26) to ask if they accepted walk-ins, as we recently moved to the area and were looking for a new groomer for our dog. The receptionist told us to come in right away since we were only a few minutes away. When we arrived, the same receptionist acted as if she had no idea about the call. We had to repeat ourselves, which made the interaction feel awkward and unwelcoming from the start. Instead of greeting us warmly, she seemed dismissive and inconvenienced. Things got worse when our dog was taken to the back. She is a small dog (under 20 lbs) and naturally a bit anxious, which we communicated. Rather than handling her with care, the staff member repeatedly pulled her by the leash when she hesitated, which clearly scared her. No effort was made to comfort her--no treats, no gentle approach, and no attempt to pick her up to help her feel safe. After seeing our dog being handled this way, we immediately asked for her back and left. As feedback to the owner: friendly customer service and gentle handling of animals should be the standard. Unfortunately, that was not our experience here.

First things first, I must recognize Greg knowledge and I am thoroughly impressed with their…read moreservice. The technicians are knowledgeable, punctual, and always take great care of my tank. They handle everything from water testing and cleaning to plant maintenance and fish care. My tank has never looked better, and I feel confident knowing it's in expert hands. If you're in need of regular maintenance or just want to ensure your tank stays healthy, I highly recommend Greg

I can't recommend Greg enough. He's knowledgeable, compassionate, honest, and fair. Don't make the…read moremistake of calling anyone else. Greg is THE guy to call for all your fish, reptile, and bird needs.

I recently took a 6 week dog training class from Unleashed.The trainers name was Jason Sisco.I'll…read morestart off by saying.He was WONDERFUL ! I've adopted a lot dogs/puppies before.And have taken many classes in my lifetime.I found Jason taught me the most. He was kind and caring. And clearly knew his training skills.Max, my 7 month old shelter pup and myself really excelled together .And have learned a lifetime of skills.I can not tell you how valuable Jason is to Unleashed.Hoping to take the next level class with him.Unleash has a real smart GEM with Jason.Please give Unleashed a try.You don't need to spend on the high cost of trainers.Thanks for training Max & I ! -Brian & Maxi Boy

They removed my comment stating it was due to media coverage. Even more so reason not to go to this…read moreplace as it is dishonest and doesn't take into account real customers and assumes every review is out of town. I'm a LA local and have been here multiple times over and after seeing a doctor under the influence at this location and not only putting himself at risk but also everyone else's pets is sickening.

First time at this PetSmart and really liked the selection of items that they had. Aisles were easy…read moreto navigate and they had a lot of items from toys, cat and dog food, sanitary stuff, fish tanks, small aquariums, they also do donations to near vets, and other types of facilities/companies. This store is fairly a smaller store than the one that's closer to my house in NOHO. I wanted to surprise my friend who had just recently adopted a cat and went in yesterday an hour before closing time and the employees were more than happy to give me a hand. They showed me the aisles; and it was very easy to find what I was looking for. Have a lot of discounted items and prices are affordable. I bought her cat 12 can food, along with couple of toys. I can't wait to see her and surprise her with my gifts. Store was very clean, great ambiance, cheerful smiles, had a fairly large parking lot and that's all I can say about this particular PetSmart! Thank you all for being in business for so many decades, doing great deed/job and still delivering. Much appreciated.They also have amenities like: full grooming, do pet haircuts/trims, cut the nails for their paws, pet adoption center inside the store, & bathe and groom your pets!!

Stopped in here the other day to grab some new kibble for my puppy and had some good service. The…read moregirl in the front was very friendly, she greeted us as soon as we walked in. This location was pretty stocked up and luckily they have the last bag of the kibble I needed. This location is on the smaller side, but it has the basics of what you need. Lots of parking out front as well.

My family has taken all of our dogs here on and off for 15 years and for the past 3 years I've been…read moretaking my cat Mufasa and it's really the only place he's comfortable traveling to. He never gets scared or nervous going to Pride n Joy and is always excited and seems to genuinely look forward to his kitty spa days. It's very convenient as well because they are only 2 miles from our house so it's a quick drop off and pick up. Heartily recommend to anyone looking for a new place to take your dogs or cats. Going to continue taking Mufasa in for a long time to come.

Best place ever ! Baby Loki (mixed main coon ) was kicked out from other places because they said…read morehe was aggressive and couldn't complete the grooming . They took him in and within 30 - 40 minutes he was done , clean cut and he was fine no trauma no nothing ! I will only come here for my cats grooming! Thank you guys for cleaning him up and taking good care of him

The PetStaurant is truly one of a kind. Mark Ching is an incredible human being who genuinely cares…read moreabout animals on a level that's rare to find. His passion, knowledge, and dedication are unmatched. He literally saved my dog's life, and I will forever be grateful for that. You can tell that everything he does comes from a place of deep compassion and commitment to helping animals thrive. If you're looking for someone who truly puts your pet's health and well-being first, I can't recommend The PetStaurant enough.

I am truly floored by the gift, talent, and generosity of Marc Ching. He is a gift to animal…read moreparents and is so committed to each and everyone one of us. He is an angel doing Gd's work and I am not even religious! You feel it. I went to him because I had many health issues with my dog, including cancer. He provided such a comprehensive program to build up her health and manage her cancer. I also told him I was so anxious about her, and he looked me in the eyes and said next time you're anxious, call me. And he meant it And he is a busy man running 5 stores and on call with all - that made me cry right in the consult. It was nice to be seen after months of anxiety and trying to get her protocol on track. He is always there to text and will always help anyone regardless if you buy anything from his store or not. I chose to buy the cooked food which turns out to be the same cost of me buying food for her without cooking or cleanup. She loves it and her gut has never been better (one of our issues he fixed!) I fully vetted oncologists, Holistic and traditional vets, and he's the only one that has really helped her on some many levels and dimensions. My dog is better than she's ever been and I'm so so deeply grateful to Marc. He is the real deal!!