When I picked my up dog from daycare they told me he had horrible stomach issues and was vomiting all day. I thought they were insinuating that it was his fault so I assured them that I only feed him the food brands from their store. And they actually recommended that I euthanize him! So I took him to the vet I've taken him to for years and they recommended the same thing! The stomach virus went away in a couple days!!!! It was so sad because they usually love jack, and he was getting so acquainted with all the dogs! And the grooming is great!! Now I'm afraid to go back. :( And I found out that the same brands they offer are cheaper at other stores!! read more

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Customer service here is great. The staff was welcoming and helped give me recommendations for probiotics for my little puppy. They showed me around the store and gave my pup a few sample treats hehe! Thank you! Beautiful, clean, and big space. They have tons of treat and food options. They also sell goat milk in the fridge, goat milk cookies, collagen puffs, and so much more natural, organic, and unique brands that I've not come across before. Cute merchandise too to dress up your dog or get doggie home supplies! Great return policy. If you don't like anything just come back and return/ exchange. I don't think you need to show them a receipt as they will have your order history in their system if you sign up for their free membership. I've not tried their grooming or day care but there were a lot of cute doggies getting this service so it seems those services are very popular! read more

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I have visited healthy spot twice, and had a great experience both times! I order my dog food from open farm for delivery, but sometimes I procrastinate and order once they've run out. I decided to come by and grab a healthy kibble while I waited for my delivery. To my surprise, healthy spot carried open farm! I was able to pick a bag up and some wet food for my cat. I also saw that they had doggy day care and the dogs seemed very happy! I would definitely recommend healthy spot for all healthy options for your fur babies! read more

The major issues began at checkout and escalated due to the complete lack of follow-up resolution. Incorrect Billing & Abrupt Hostility: I had reserved the basic $55 bath for each dog (total $110), but the register charged me $65 each (total $130). The difference was $20 for an unrequested and unexplained service. When I politely questioned the female cashier about this error, her attitude immediately became extremely curt and disrespectful. Inappropriate Staff Conduct & Anxiety: While I was dealing with the billing dispute, another male staff member asked if he could touch my dogs, and I agreed. However, while interacting with them, he then inappropriately inserted himself by saying, "These breed dogs are expensive, aren't they?" The comment immediately made me feel uneasy--I even felt the urge to explain that my dogs are not "expensive" because I had rescued them. Combined with the cashier's rudeness, this created a strong feeling of anxiety and urgency to remove my dogs from the premises immediately. Complete Silence on Resolution: I paid the $130 to expedite our exit, immediately emailing and texting a detailed refund request for the $20 overcharge within one hour of leaving. To date, I have received zero response. This is unacceptable, especially since their booking texts were instantly answered. Conclusion: Trust is Broken - A Warning to Pet Owners I am deeply concerned about the integrity and management of this location. The $20 overcharge and subsequent silence raise serious questions about staff competence, or worse, potential employee misconduct (e.g., unauthorized charges/pocketing the difference). If they completely ignore a simple financial error, I have no confidence in their ability to handle a pet emergency. I cannot entrust my beloved dogs (My babies...) to a business whose staff exhibits this level of disrespect and neglect. I strongly advise caution and will never return for any service. read more

I have to be honest I have not been in Healthy Spot for years it definitely has a different feel than I remember. I came in looking for treats with my nervous pup(afraid he was getting groomed). I was greeted and then watched by employee standing behind cas wrap. My pup was ignored, I had selected a few treats but looking for more I approached the counter and inquired about the "pup cup" refrigerator items I was told she thought they were $13, and then went to look at the laptop behind the counter. I thought she was verifying the price but no she was no longer interested I ended up buying a bag of treats as I needed a quick gift no assistance was offered even though my pup was struggling trying to get out of the "scary" place. I wish I had followed his lead but bought the treats since I had walked over a mile. Sad customer service is low everywhere these days but I truly expected more from Healthy Spot. read more

Tiffany was very helpful and knowledgeable, she took the time to help me pick out a food and explained the benefits of certain products to help my dog eat healthier (my dog is having issues with her stomach). I was worried because my dog is very picky but the fact that you can let your dog try it and return or exchange the food if it wasn't satisfactory is great too. Great location (at least for me), my dog's vet Modern Animal is a few doors down and plenty of restaurants/shops around if you needed to wait for your pet. read more

Healthy Spot - Studio City - Pet Groomers Near Me - Studio City, California

My Pup and I are obsessed with this place, he just had he's first grooming, the process was easy and the staff was super friendly. I was referred to Amanda by my sister who brings her doodle here and let me tell you. The drive to this location is absolutely worth it, so far everywhere we've gone out to I get stopped and asked who his groomer is. Thanks Amanda! read more

Healthy Spot - Studio City - Brownie at Healthy Spot. - Pet Groomers Near Me - Studio City, California

A big shout out to the Healthy Spot team! Employees here are always friendly and helpful, and they're all extremely kind to my pug, who demands a lot of attention when I bring him in. Healthy Spot carries good food, low calorie treats (pug is on a weight loss program), and good chews. Ziwi venison half-shanks are hard to find, but Healthy Spot has them, and they last for months. A big shout out to Jessica in grooming. She's skilled, kind, hardworking, and great with dogs. Another shout out to Gerardo, who always has a smile. Healthy Spot helps to keep my pug healthy, and the personalized attention is much appreciated! read more

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A nice place to come get dog food and treats! Staff is extremely helpful and friendly.

Fantastic place, been several times, staff is absolutely great & selection of dog clothing was awesome. Really appreciate the knowledgable & engaging staff. Have bought treats, toys and clothing now & everything is great. read more

This is only re the groomers. I've been going to this company for 10 years for nail trimming and today is Saturday and they said we need to see rabies vaccination papers in order to do the trimming!!!!! Wth? They said they would call my vet and of coarse being Saturday the vet is not in. I said in 10 years you're never asked for this (no other nail trims elsewhere have asked either) They said they just changed the policy this week.... Ummmmm hello?! Give me some grace then! I'm a LONG time customer with your company and I'm only getting a nail trim, why on earth would you turn us away!? Not only will I never come back I will let everyone I know this is how they treated us! Absolutely unacceptable! When I told the cashier what happened he was very shocked that they turned us away! He said "for a nail trim??? That's weird!" I personally felt the groomer (Latina, long hair, tattoos) was discriminating against me, she was rude from the second I walked in there without knowing our rabies status! She was unfriendly to my dog and the entire experience was very unpleasant! There are no other groomers in this area so I now have to drive to another town! What a waste of time all for pettiness! Your company is not doing well and could use the business so this was beyond obnoxious! read more

With so many options closer to home to buy the same pet food and supplies, I will drive 40 min to this store because of Julia and the great customer experience she provides. Nowadays it's so rare to find someone who cares or will take their time to be helpful when you have questions. Julia has always been a great resource to me and she goes above and beyond her job description. read more

This has absolutely been the worst grooming experience I have ever had for my dog. They previously told me a couple times that my dog was completely matted and that they had to give him a full body haircut very very short, which wasn't true. I made sure that my dog was very thoroughly brushed and not matted at all. Again they called me and say my dog is matted and that they will be charging a $55 fee. My dog is also nine or 10 pounds. When I told them that that's not true, they tell me that he is matted at other places. So first they lied to me and say it's all over and then it's some places. And then they say that I have to sign a waiver regarding the matting on my dog or else they cannot do the haircut. They wanted me to sign a matting waiver. customer service is absolutely horrible. The Topanga location recently closed down so I think they are hurting for cash and charging people $55 for a 9 pound dog as a matting fee on top of the 120 $130 haircut and bath. This place is a scam saver money go anywhere else. read more

Was looking for a dog bakery to pick up some treats for a friend's fur baby. Found this wonderful display of dog treats (and ingredients list) on the cashier island. Cashier bagged up each treat in clear plastic bag. Just tie a ribbon around the bag and it's ready to gift! read more

Healthy Spot - Studio City - Doggie treats! - Pet Groomers Near Me - Studio City, California

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Love taking my dog Hamburger to get bathed by Maddie! Hamburger always comes back looking fresh and clean! Maddie does a great nail grind with Hammy, and his nails come back looking awesome! I also love using their day care facility to give my dog, Hamburger, some play time! The day care staff are super attentive and give great updates. We love coming here read more

Healthy Spot - Studio City - Pet Groomers Near Me - Studio City, California

Great crew and you can tell they love animals. Went to another place to try their grooming and bottom line I will always use HS for his grooming!!! read more

I came to this Healthy Spot for small dog daycare. Sadly, my dog outgrew the size requirements/weight limit, but she loved her time there. Every day she would bust into the store doors excited for daycare, and I could tell from the pics the team sent home that she had a ton of fun with the other dogs. The team was a godsend - letting me know if they noticed behavior or symptoms that might require a vet visit, reminding me of upcoming vaccinations coming due, etc. I always felt so comfortable leaving my dog here, and I have a hard time trusting her with just anyone. The daycare has great cleaning protocols, safety protocols, and communication. Thanks, Healthy Spot team! read more

Healthy Spot - Studio City - Polaroids the daycare team sent home - loved getting these! - Pet Groomers Near Me - Studio City, California

The daycare is absolutely as good as it gets. I started bringing my Bernedoodle here right before she turned one. The staff is incredibly attentive and so loving to all the dogs There is a ton of supervision and the play area is very clean. Shana is in love with this place. I am so very grateful for the care they gave her and I am recommending this place with the highest level of recommendation. read more

This HS location and crew are lifesavers!! Hands down best customer service I've ever experienced compared to different locations. Plus, Nancy is the BEST!! I recently took my cocker to her first ever groom at the Beverly Grove location (she always had a mobile groomer) and we did not get the cut we were looking for after showing pictures and explaining . I felt really bad asking if they can take her back and trim the sideburns the groomer left on and if they could smooth out her head and ears. Needless to say, they hand trimmed and did not smooth out the head or ears the second time around. So, thankfully HS Studio City came to the rescue for some fixing. Not only did they make time for us but they were so present. Nancy made her look like a proper cocker. The vibe, the energy, and the attitudes were positive and so different in Studio City too. Everyone was SO friendly and laughing and having a good time. I loved that. It didn't feel forced, fake or super awkward and weird. Working with pups should be fun! As a fly on the wall I loved that my pup was in a wholesome, fun, positive and happy environment. Customers can definitely tell when something's off and so can pups. She was behaving and letting Nancy groom her on the other side of the glass. Thank you Nancy and Studio City so so much again!! read more

Healthy Spot - Studio City - After Thank you, Nancy!!! - Pet Groomers Near Me - Studio City, California

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This place is amazing! And my pup LOVED it! Tiffany helped me find food for my pup and explained to me a few things as a first time pet owner! Very grateful for her for making my experience so positive and for her advice! read more

Sweetest staff! They really made my experience worth while. The store itself didn't have much product for whatever reason but the customer service made up for it. read more

The worst grooming experience. I'm so sad to see my poor baby look the way she does. I was in a rush when I came to pick my dog up, otherwise I would have complained at how bad her haircut is. However I called two day later and I was told the manager wasn't in and "maybe" she would call me back the following day. I never received a call back. Poor grooming and poor customer service. My dog looks nothing like the example pictures. Not sure how they do on other dogs but definitely no idea what they are doing when grooming a yorkie. $110 is such a waste of money for what what my dog received. The cut is so bad and choppy (see pics). Do yourself a favor and find a different place for your dog. read more

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After looking at several other daycare centers, I can easily say that Healthy Spot is the best place ever. The human to dog ration is higher, and since it is a small dog daycare, the size is perfect, and they receive so much individualized attention. Healthy Spot has really gotten to know my dog, Ripley. She's a character, and they understand her and nurture her. She tries to open the door herself to get in there! The daycare manager Victoria is a dog guru. She emits such positive energy. The entire daycare staff is divine. I adore everyone in retail as well. They are so knowledgeable and kind. For grooming we've seen Adan, Mari and Amanda are all fantastic. Highly recommend. read more

Was really in awe of this place when we initially found it, took our pups in and everyone was dying over them. The main groomer offered us her services, she said there was a first time discount and that it would be low priced anyways since our dogs were so little. We agreed and after their first grooming, we didn't really see a difference. Some of our family members even stated that the dogs didn't look or smell any different but we figured it was just a very subtle good job. We went in again for a 2nd time because our dogs really liked the groomers and we wanted them to feel comfortable. We were aware that we wouldn't get the first time discount. However, we didn't expect to pay almost $120 for a shower and paw trimming for dogs under 15 pounds. We tried to talk to the groomer but she seemed super confused and was talking about a bunch of different services that we never asked for. She brought out the main groomer who confirmed that we were charged extra because of the different services. We informed them that we didn't request anything extra and they told us to be more specific. We ended this with them offering us a discount on our next grooming because they decided to believe us when we told them that we never requested the extra services and that was supposed to be that. But then they LATER gave us a phone call letting us know that they wouldn't give us the discount because those extra services were performed because of their breed, without our asking or approval. Reading other reviews I see that they generally love to upcharge people. I suggest going to local, small businesses instead of big brands like this. read more

This review is mainly for the grooming services. We have two dogs Finn and Popeye. We started coming here since 2018 when I first moved to the valley. Popeye has fine curly hair that gets matted easily and I found that Healthy Spot did a great job getting fluffed up & clean. Finn is a rescue dog and very particular about who he allows to touch him. When I first moved, I actually used to drive down to our old groomer so he could stay in his comfort zone. With that said though, I took a chance to bring Finn to Healthy Spot, and we have been seeing Amanda since 2021 and she's been the BEST for grooming. Not only does she do an amazing job on the cut & style but she has such a great attitude and really cares for the pups she grooms. It is expensive especially with the special handling fee but it's definitely worth it knowing that our dog is in good hands. Because of the high prices, we do not bring Popeye here as often to get groomed but we just got him brought him in yesterday and Amanda did such a great job - he's so freakin cute!! Lol. I might be a little biased. I haven't used the daycare services but I have used the Pawty services for Gotcha Day parties! For a fee, you can rent the daycare room on the weekend. You do have to reserve a bit in advance but it is very easy. There is a limit on people who can be in the area (although not sure if this was a COVID restriction or regular one). They have an attendant to take care of the party goers and also they give you a table so you can display your favors and gifts. For our party they gave us little doggy popsicles. They even let you decorate! Everyone had a blast. The store is a bit on the pricey side. I think of it as the Whole Foods for dogs. I do like the Healthy Spot branded treats (Mind Body Bowl) liked the freeze dried chicken and beef treats. They also carry different varieties of CBD forms and treats. Very helpful for our pup Finn. Another plus is that parking is super easy and there's a lot of other stores very closeby. Great for running errands! read more

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Really cute place. It is a little pricey but they have a lot of variety for the brand my dog likes. I was concerned about spending money on a new flavor for fear of losing money if my puppy didn't like it or if it didn't sit well with her tummy. The staff reassured me that as long as I exchange the bag within 30 days in the original packaging I could get store credit and exchange the bag. I ended up accidentally getting an Adult flavor instead of a puppy flavor and just as promised, the exchange process was short and sweet. read more

Soo my dog got fleas last time he was here. And the manager Joe helped me out to make the situation better for me and my dog. I truly do appreciate his help and like I said on my review before Iove the groomers here and they do exactly as you want and give the best cuts out there. Thank you Joe for helping out. And if you dog has fleas pls let them know it's not fair to other dogs. They will provide a flea bath and help your pup. read more

An absolute 5 star. I can't even explain how happy I am with everything. Every person who works there is a sweetheart. I have always been treated with warm smile and felt really welcoming every single time that I have been there. Not to mention that my little boy "Mr. FelFel" loves the place. He is a character and very hard to deal with, but he loves to go there and spend the day. Unfortunately, I am pretty bad with names and I am sorry if I don't remember everyone's name to mention, but do know that Vicky is a real GEM. She is supper friendly, extremely knowledgeable and a true dog whisperer. I highly recommend this place. Even if you don't have a dog, just go there and receive some good vibes. read more

Ferris had a great time getting groomed! They took good care of him. It was all done in a timely manner. He looked and smelled great. Friendly, professional staff- thank you! read more

Healthy Spot - Studio City - Pet Groomers Near Me - Studio City, California

A 12 pound short hair dog Takes TWO hours to shampoo. No other services. WHY???? It only takes 20 minutes to wash and dry. read more

Healthy Spot - Studio City - Trash and garbage outside for at least 2 hours or more, - Pet Groomers Near Me - Studio City, California

Amanda is our FavFURRRit groomer! Nala adores Amanda and Amanda always makes sure to make Nala feel special when she comes in for a groom. Amanda gives Nala a silky, matte-free coat with a tidy trim. Nala doesn't love baths but she loves Amanda and everyone who works at Healthy Spot. Book Amanda, you won't WAGretit! :) read more

Healthy Spot - Studio City - Pet Groomers Near Me - Studio City, California

This review is mostly for Ryan, the groomer! I originally met him at the Hancock park location and when he transferred to studio city I followed him. It's always nerve wracking leaving your dog for a few hours, but for some reason my dog Osito always felt at ease with Ryan, so he had my trust. I highly recommend asking for him specifically when grooming your dog. Osito always came out all fluffy and handsome. read more

Thank you soooo much for taking such good care of my pup! Terrance does such an incredible job grooming Maverick! The whole staff takes such good care of my pup and I feel comfortable dropping him off and leaving till he is ready! Highly recommend this amazing place!! I've NEVER had an issue!! They are friendly, considerate, and so accommodating! read more

Healthy Spot - Studio City - Pet Groomers Near Me - Studio City, California

No longer accepts manufacturer coupons. Which is fine. I've had issue with the grooming dept before and pulled my dogs out before they even got started. Miscommunication on the scheduling dept and not clarifying what service they were to perform. Overall not really impressed on many levels. Seriously lacking in many ways. Not recommended; which is sad as I've been a customer at this location for years. I will be taking my business elsewhere. Good luck to any and all that read this review and choose to remain a patron of this business. read more

Came in looking for a red collar for my dog. Although they didn't have just what I was looking for, the folks working at this store were very helpful and informative. The shelves were orderly and well stocked, prices were clearly marked. They do have a good selection of toys made in the USA, many without the stuffing which my dog loves to dissect. I'd come back again when in the area. Street parking is tricky, remember tp keep an eye on your meter. read more

Healthy Spot - Studio City - Nice assortment of collars - Pet Groomers Near Me - Studio City, California

I have been meaning to write this for a couple months now. I brought my spitz in for a trim in February after having ok experiences at other locations but a pretty good experience at this location so was happy to bring him back. I asked to clean him op to get rid of the strays and what not and when I picked him up he had clearly been shaved. His entire top coat had been cut off. I was so shocked after paying $130 that I couldn't even say anything. I emailed and called twice and left a voicemail with no reply. I finally got ahold of someone two days later that said she was the manager but the groomer wasn't in that day so they'd ask and call me back. I didn't get a call back. My dogs coats is so dry now and the top coat is not growing back normally :( Pretty annoying that it's so expensive but then having your dog coming out looking not even like your dog anymore is upsetting. read more

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We were a bit nervous for Koda's first groom. She's a 5 month old pomsky and needed a bath and de shedding. Jen was extremely sweet and patient with her. She even included a 1st bath Polaroid for this special event. We will be back for our next service, they even gave us a coupon! Thank you Jen and Healthy Spot Studio City for a great experience. read more

Healthy Spot - Studio City - Happy after her groom - Pet Groomers Near Me - Studio City, California

Came in on a Friday afternoon after Royal Canin's delivery delay left us without puppy food for the weekend. It was also our oldest's birthday. The associate helped me to find a food that was closest to Royal Canin which wasn't an easy task. She also assisted in offering insight on shampoos for his itchy skin and suggested the hydrating shampoo by healthy spot which smells divine. Picked up some birthday treats for the boy and because he was celebrating his birthday, one of the special treats was on the house and I found a generous $10 off birthday coupon in the shopping bag upon my return with all the goodies. Thank you Healthy Spot for your FIVE star service! Chet really appreciates it and his friends got to indulge in some treats as well! Side note, it's not Royal Canin's fault that our food has been delayed. It cannot be avoided during these times and I'm not even a little mad about it. Just grateful that HS was open and to the rescue! The kids approved, FROMM'S chicken and veg mix is delicious. read more

They do it again and again ! Exceed my expectations and make my dogs look good while maintaining their happy little selves! Today, we had Sage, Josh and Sultan working on the 3 k9 kids and I showed each awesome groomer a pic of what I wanted for each one and they delivered, if not more than what I'd expected. I have so much faith in these groomers to handle my precious babies who are now seniors =( it was difficult for us leaving our groomer of 10 years when we moved out of poisonous Porter Ranch( sorry disgruntled old resident here who actually did get very sick) but we have been very pleased with Healthy Spot in Studio City. They, each seem to care genuinely about pets and animals in general! I could feel that animal love we all share and you can definitely see it in their quality of grooming! Awesome work as always. Thanks again Guys!!! read more

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This is the fourth time I brought my Sheepadoodle to get groomed at The Healthy Spot. The first three times were with Sam, and she did an amazing job. When I called to make another appointment with Sam, I found out she no longer worked there. They highly recommended Adan. I was worried no one would be as good as Sam, but when I picked up my dog, she looked every bit as gorgeous! He was very friendly and wanted to make sure he groomed her just how I liked. I'm so happy with the way she looks. Adan is super talented! read more

Healthy Spot - Studio City - Vanellope - Pet Groomers Near Me - Studio City, California