Great experience start to finish, which was not at all what I expected. Our eleven-year-old…read moreAustralian Shepherd has laryngeal paralysis. Two days ago, she was in the yard which she fell, yelping in pain. Yesterday, she was lethargic which - if you have an Aussie - you know is wildly atypical. I thought the paralysis had taken its toll and we would have to put her down. Kathy made our appointment. She was empathetic and very helpful over the phone. When we arrived, the receptionist and the vet tech were each super nice and very professional. Dr. Gilson examined Tinkerbelle thoroughly. He explained the utility of each diagnostic and treatment option he recommended, and he quoted us the price. He found that she had fairly extensive osteoarthritis and recommended treatment. Our story had a happy ending because we arrived fearing it was time to euthanize and discovered our dog's problem was treatable. It's also a happy ending because, had it turned out it was time to let our dog go, I feel confident they would have handled that outcome with skill and compassion. Every interaction was excellent. We've had dogs for over 30 years, and we've had a range of experiences with veterinarians over the years. Retired, we now split time between Colorado and Alabama. When we are in Alabama, Dr. Gilson is our new vet and Theodore Veterinary Hospital is our new clinic.

On Monday, April 13, 2026, we called Theodore Veterinary Hospital to ask about the cost of…read morecremating our 14-year-old Labrador, "Half-Pint". Since we are both retired, we needed to know the price in advance. We were told that the basic package was $200 and that packages increased to almost $400 depending on what you wanted. We said we wanted the basic package for $200. Upon arriving with our dying family member and pet (Half-Pint), we asked to have her humanely put down and cremated only to be informed that the price of cremation was now $289 after being told just an hour before that it was $200. Not only that, they kept trying to sell us packages of up to $400 as we were grieving. We have been customers for over a year only to have them lie, deceive, and prey on us during this very emotional and painful time. I told them that this is not what we were told and we wanted the $200 basic package we were quoted. The technician said she understood and went to get the manager. While we were waiting, a second technician came in with the same options and also tried to sell us a more expensive package. The manager nonchalantly walked into the room where I had to explain everything all over again all while the dog lay there suffering. The manager said there was nothing she could do and that the girl up front had quoted the wrong price. I told her this was deceiving and we should not have to be dealing with this on top of losing our pet. She said, "What do you want me to do?" I said ,"Honor the price we were quoted." She said," I can't do that." As I left to get our vehicle, one of the girls at the front desk asked if everything was alright, I told her, in front of other customers standing there listening what was going on. The manager walked up and got in my face and said I needed to go that there were customers standing there listening and I told them they better leave if they didn't want to be lied to and deceived because you can't trust what these people tell you. Theodore Veterinary Hospital was going to charge us over $500 for euthanasia and cremation. We called our former vet in Baldwin County and they said they would take care of her. Their fee for the same procedure was under $400. They seemed more concerned with what we were going through with losing a member of our family. I was left with not being there for my family because I had to take my 89 year old mother to the doctor that morning so I could not be there for my wife or my pet and family member when she was put to sleep. This stressful situation with Theodore Veterinary Hospital caused my heart condition to act up as they were only interested in making as much money as they could off of our distress and pain of losing our family member "Half-Pint".

I had a wonderful experience at this place me and my Fiancé brought in my son Chulo. He got his…read morefirst shot and dewormer and nail trim. Great service and we will be back. Thank you!

If I could give it no stars I would. I have only used them since January 24. Took my pup in for a…read moreheartworm test and to have some lymphoedema on his leg checked. They took him to another room he was screaming in pain. The Dr. Came bk and said no fluid. He stuck him with no pain relief. I can't tell you how mad that made me. I got my first heartworm medicine and was told I had to use their pharmacy. Each time I ordered the price went up. The last order was almost 50 for one pill. I called to get the prescription so I could order some place cheaper. I was advised I would have to pay for the prescription to get a copy of it. I would think that was covered in the price of the first visit. So I advise you unless you have unlimited funds, and want a jerk treating your baby go anywhere but here. I finally got someone ( not here) to fill my prescription. If you love your baby stay away from them.

Cottage Hill Animal Clinic offers the best Vet care in Mobile. Dr. Slaughter and his team truly…read morelove what they do, and I trust them completely. Considering Dr.Slaughter has been practicing for over 50 years, he's in a position where he could charge way more than he does for the quality of care he provides, but he's more than fair. He truly puts the animals wellbeing first, and he's known to work with those that can't front the total cost of services all at once. You won't find another Vet Team in Mobile with more compassion, more knowledge, or more dedication. I wish I'd have found them years ago, but I'm grateful that I have them now. I cannot recommend this Clinic enough.

I love the friendly staff.Dr Slaughter is a great veterinarian. They are helpful and give the best…read moretreatment to my cats.

Because of a problem from the Tillman ( I accidentally posted it to the hillcrest location- go…read morethere for a must read) location this is how professional these businesses are. We had an appointment scheduled at the Saraland location for tomorrow for our pupppys broken leg to be fixed, confirmed it at 3:30 today (even though the text says that we didn't answer) and then received the following text that was sent at 6:30 pm for an appointment tomorrow morning at 8am at a totally different vet they chose for us! I believe purposely giving us no time to make arrangements. HORRIBLE PEOPLE! Yeah, they really have the animals best interest in mind! Everything happens for a reason and I am glad they showed their true colors before laying a hand on my fur baby! DO NOT EVER BRING YOUR ANIMAL TO ANY OF THESE VETS! Hello James, this is REHM Animal Clinic. We tried calling earlier but could not reach you. Dr. Barry wanted us to reach out to you due to the circumstances that happened yesterday, we felt that it was everyone's best interest that we schedule Whiskeys consult with a partnered vet. That appointment has been scheduled for you tomorrow morning with Dr. Stevens at Theodore Vet Clinic. We are sending over Whiskeys radiograph and records from the visit yesterday. They would appreciate if you could get there between 8-9am, that way if surgery is needed, they can get it done that same day. We appreciate your understanding!

I found the clinic in sort of an emergency and the staff worked my dog in the schedule for service…read more I was vEry happy with the visit for my 7 pound Maltese. I have since taken my dog back for routine care and we have scheduled her January spa treatment. I recommend Rehm.

I contacted Wesson to find out about vaccinating my new puppy. I got a really unpleasant woman on…read morethe phone who didn't want actual answers but to assume her way through the call. She assumed my puppies age when she could have just asked how many weeks she is (and I said as much), she assumed where my puppy came from, she assumed I was lying about my puppy actually coming from a rescue. I told her the rescue said she was given a 5 way and she said "without proof, it's like the first vaccinations never happened and you're starting over again" in a tone like "so be ready for that!" After talking to that awful woman I found my adoption contract and it said the date she was given a 5 way shot. I then contacted the rescue about official proof of vaccination and then I called Westside only to find out they are not insane. I got an appt. really quickly and I'm so glad I found them. Their office was really nice compared to Village Animal on Cottage Hill. Everyone at Westside was helpful and pleasant and they are surprisingly affordable! Thanks for being so obnoxious on the phone so I'd keep calling around.

If I could give a negative number, I would. We used Wesson for years, however when I recently took…read moremy English Bulldog for a simple eye procedure, it was the worst thing ever. We took him out in a body bag. Even worse, they didn't have anything to say that day as to what went wrong and NO ONE has reached out. They don't care about our fur babies. I would not recommend what so ever.

I called and made an appointment. The clinic is set back a little from the road. Took me a second…read moreto figure out which door was the entrance (it's the one facing the street). I was greeted immediately and the staff and Doctors are all amazing. They were positive and friendly and took great care of my girls! So thankful for them. I will definitely be making more appointments as needed and I highly recommend them!

I've used Duke for over 15 years, both with my parents' animals & now my own. We trust them without…read morequestion to provide our fur babies the best care around. We have 2 dogs & a cat, all of which have been going to Duke since day 1 without any complaints on our end. My family has personally received service that's been above & behind, from ALL members of their staff. We appreciate all they do & look forward to being loyal customers for the remainder of our current/future pets lives. Thanks to the Duke Animal Clinic Family!!

Best Vet I have been to in Mobile (and I have been to too many). Do NOT waste your time and money…read moregoing anywhere else. I cannot say enough good things about them.

Our golden doodle loves the vets at University Animal Hospital. Everyone that works there LOVES…read moreanimals. We have received excellent care (including spaying), and highly recommend. We were new to the Mobile area 4 years ago, and we immediately felt right at home with University Animal Hospital.

While on vacation my dog got salt water toxicity. They took excellent care of my dog, and with such…read morecare and compassion. They also took great care of me with updates and allowing me to be with my dog. Dr. Williams expertly saved my dog and her staff could not have been more attentive. The best veterinarian experience I have had. I cannot thank them enough.

They are always over booked. Even if you're an established customer, good luck getting your…read moreseriously sick pet in. I didn't. I had to call Theodore Veterinary. They made room for him.

Both doctors are very caring and discuss treatment options, especially when there is a financial…read moreconcern.

I needed puppy shots for the newest member of our family and I knew I didn't want to use our…read morecurrent vet (Village Animal) because of their horrible customer service since they got a new vet. I only called 1 other place before calling Westside and after speaking with the friendly front desk and reading their reviews, I knew my search was over. I'm so happy I found them! I got an appointment FAST. Their office was really clean and modern without feeling expensive and the contrast between Westside and Village could not be more stark. Village has a gruff Billy goat sitting at the front desk, they have the grossest tile and an atrocious paint job the techs must have done while drinking too much wine. Westside is clean and inviting like you want to spend time in the lobby. Even their other clients were super friendly, socializing in the lobby and all glad to be at the vet. They wanted my puppy to have a great experience, so they distracted her with yummies while she got her shots. That meant a lot to me. The visit was $100 and I was happy with that and I got a spay quote for $275 when she gets old enough. I definitely recommend Westside.