such a lovely place!! the lady was very helpful the whole time, and was very nice. this place has…read morean awesome selection of wholesale hardscape (rocks and wood) to choose from, and beautiful display tanks. will be returning!!!

I've been bringing my pets here forever, probably at least 25 years. The people here are friendly…read moreand helpful. Dr. VanPoucke is an interesting guy. You can tell he's a pro but be sure to leave a little extra time for your visit, because he does like to talk. He always is sure to cover all the bases about your pet's care and choices available to you, leaving no stone unturned. He's also a very reasonable guy and knows I'm not made of money so he helps me find appropriate solutions for my pets problems. I think that is the best thing about this place. They have helped me with some of the very tough decisions a pet owner is faced with, never rushing me into anything and being very compassionate. Give them a try.

I used this vet years ago for a puppy I rescued, and really liked him. But, when I brought in my…read moreparent's 14 year old dog this past July, I had a TERRIBLE experience that will prevent me from using this vet in the future. I think this office is suffering financially since I was charged over $500 in unnecessary procedures that I was bullied into/ not consulted about. Talking with other pet owners in the waiting area, they were experiencing the same thing.

Overall customer service!…read more My dog had an appt that had to be rescheduled due to death in the family. Upon rescheduling that appt an emergency knee appt was needed for me at the same time of the rescheduled time. My dog has been with them for a while now andI was asking for them to go to a different location for this one appt. ( three blocks from my home) . When I saw that there was no response I canceled my knee appt to be present for the grooming appt. When I called Bridgette she didn't answer but immediately sent me a text message. Basically letting me know she was unable to go to a different location ( they don't operate that way) that she was canceling my dog appt and that she would no longer be able to service her. I had just called her two minutes prior to her sending the message to say I canceled my knee appt and would be home. I left messages, called numerous times and she never responded back. It's unfortunate but very unethical to run business in this manner. There was no reason to cancel my dog services but she made it clear that she could no longer service her! I don't recommend them because clearly it's all about the dollar bill with them. They lack empathy and don't value their customers in my opinion!

Outstanding Job !! I was a frequent visitor to Petsmart before Covid but now will be rethinking…read morethat option after I saw the great work she did. Petsmart out the door with their Top Coat package and tip always came to $80 bucks or so. I was presented a total bill for $60 for all services which I felt compelled to tip more thanks to price and the quality of job done. I find pricing very reasonable considering they come to you. They could be overcharging during these times but are not. I will plan to setup regular appointments from here on.

I do not think we could adore Tracey more! When your dogs are happy and excited to see their…read moregroomer, you know that they are being treated with love. She is always accommodating to my schedule, and only takes one grooming appointment at a time. Honestly, just knowing that your dogs are in good hands and treated well makes all the difference. Oh, and our dogs look and smell great when we pick them up!

Traci is the best dog groomer I've ever had. When my dogs run up to her excited to see her. I know…read morethat she treats them with love. I have yet to meet somebody that cares more about dogs than her.

Our soon to be 14 year-old Chocolate Lab was treated with awesome tender loving care! His coat…read morenever looked better! Highly recommended!

Srarting July 7th, I've tried to book via yelp twice and once to their direct number. No…read morecommunication was received back...maybe they are out of business?

This is one of the cleanest, well stocked and knowledgeable stores in the immediate area around…read moreAlgonquin.

This place is in Elgin and we make the 1 hour drive from Chicago to buy and check this place out …read more Employees are very helpful and informative. the place layout is amazing every wall has something interesting to see and helps to give you ideas for your tank from all the different aquariums they got all around the place . My brother is good friends with the owner and he does his best to make his customers happy . He even went out of his way to buy an adapter to have in his store so my brother can fill up his C02 tank with him . And explained to us how it worked . Worth the 1 hour drive and will be coming to Zooxae for our future aquarium needs .highly recommend to check this place out

We have a Bernese Mountain dog which is just smaller than a Shetland pony and a very large yard…read more Needless to say keeping the yard clean was a constant and disagreeable challenge. Juanita and crew have taken this chore off of my back and do a great job at a reasonable cost. Thanks!

We contacted this service for our yard this Spring. We have two dogs, and the winter was long, so…read moreneedless to say we had quite a buildup going. We weren't home when they came, but based on how our yard looked they did an excellent job (missed a few here and there, but that's to be expected with two dogs and about 3 months of buildup). The price was very reasonable, compared to other companies, and the service was great. Thanks!

We LOVE Dependable Pet Sitters. We were put in a real bind and needed to find Gracie a loving and…read morekind dog walker we could trust. Having just moved into the area, we had no one to ask, so we found Dependable Pet Sitters online. Mary Jo, the owner, arrived the next day and met Gracie. We had a good talk, and she agreed to take Gracie on. It's been 5 months now and we are over the hill happy ! Mary Jo has some extraordinary ladies working with her, Debbie, Sue, Karen, and Mary Jo take turns loving on Gracie. They always show up on time and take great care of her. After her walk and tummy rubs, they send us photos, which makes us feel emotionally connected to Gracie even when we're not there. Mary Jo uses a great, simple App, and I get notices on my phone. I can not say enough good things about everyone at Dependable Pet Sitters. Look no further if you need a loving group of people for your furry loved one.

Mary Jo has been a tremendous help to us. She has taken care of our two cats on many occasions,…read moreoften at very short notice. In addition to providing excellent care and following our instructions very well, she keeps us informed by email and with frequent photos. She is always bringing toys for them to play with and has helped us out with additional minor services well beyond pet sitting, such as bringing in packages, dealing with the alarm system, etc. We found Mary Jo through an Internet Search and met with her prior to our first engagement. She is delightful, and we trust her explicitly. She enjoys playing with the boys, and always leaves us a nice note, often along with treats, toys etc. I would recommend her without hesitation for any of your pet sitting needs. Additionally, she is one of the most affordable and reasonable pet sitters we have ever used.