Just arrived at 4:05 to get my cat's nails trimmed, doors locked, place is closed. Signage says open until 4:30, walk ins welcome. Very disappointed as my cat gets very stressed going anywhere in a carrier. Had a few good experiences before this. read more

Took our dog in to have a shorter hair, and they butchered her, to include cutting both of her ears. Told me they talked to the wife about a handling fee about her snipping and that was a straight up lie. Overall, yeah, there are better places out there. read more

First, I am not from Ca. but Marengo, Il. Blair trimmed his nails, this is the second time she has done him. She does excellent work. Thank you. read more

I highly recommend this groomer whole-heartedly... they are amazing! I wish we would have found it sooner. They are so good and caring with my dog Cede 95 pound Golden Doodle ...almost 14. I travel 45 minutes to bring our dog here and it is so worth the drive!!! I wish I could give them a hundred stars. read more

I am extremely disappointed in my experience here. The woman that clipped my dogs nails did a terrible job and I would never consider going back. Not only did she cut them uneven and very short, she also clipped her dewclaws and made her bleed. She did not attempt to clean up the blood and I had to point it out not once but twice. My dog already has anxiety and when she continued to go forward with the trim, I said "that's good, we don't have to go any further", wishing to not cause my dog anymore pain or anxiety. She told me no that she was almost finished, and when I asked a second time to be done she finally listened. I would not recommend this place. I have included photos of my dogs nails so that you all could see the job that was not well done. read more

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Please consider taking your dog somewhere else! We had a horrible experience this past weekend which resulted in over $200 in vet bills, 2 medications and an ointment that has to be applied to his eyes 3 times a day! Normally I wouldn't take this to social media. I wanted to have a conversation with the owner and ask a few questions but due to her response....here we are. We have been going to Doggie Styles for years and have never had an issue until this weekend. My dog was groomed by Carly, she always does a great job. When I went to pick him up, I noticed under his eyes was very watery but thought nothing of it. About 1-2 hours later his eyes were goopy, extremely red and he couldn't keep them open. I tired wiping them with a wet cloth but his condition wasn't changing. I called a few local vets and no one could see him for hours due to the amount of emergencies they had. I called Doggie Styles back and spoke to the owner Paula. She said to bring him back in and they could flush his eyes with saline. I called Crystal Lake animal hospital first to see if they would take him. I have never seen anything like this before and I don't want to mess with eyes. Again it was going to be hours. I told the nurse that the groomers offered to flush his eyes with saline. She said to go ahead and let them do it and if it doesn't clear up in a couple hours, I should call them back and they would see if they can get him in. I went into the groomers and Paula came out to the lobby to take a look and then went to take him back. I asked if I could go with. She kind of looked puzzled that I asked to go with him but was more than happy to allow me back there. She hooked him up on a table, both her and Carly looked at Jack and played it off like it wasn't that bad. Carly even said "oh that ones not that red" I said "not that red? He can't even keep them open." She walked away and Paula kept trying to tell me that it was normal for them to be that color, that it's the lid. She took the bottle of saline, literally made a fist, and grabbed him by the skin above his eye holding it up high to force his eye open so she could flush it. After she grabbed him like that, I immediately told her to stop and that I was taking him to the emergency vet and I didn't like the way she was grabbing him. She told me I was misunderstanding what she was saying. I told her she shouldn't be grabbing him like that, and I would be sending her my vet bills and I walked out. Paula called me as soon as I walked out, she told me that wherever I take him, to tell them that they used a tearless shampoo. I told her Carly told me she used an oatmeal shampoo for the first time on him. Paula said "no she didn't" after I told her that's what Carly told me she asked Carly who said "yes, I used oatmeal shampoo but the tearless on his face" I said ok and hung up. I took Jack home and put him in the shower with me, running the water in his face and eyes. A few hours later there was still no change. I called Pet Vet back again and they took us in at about 5:30pm. They did a dye test, flushed his eyes, put him on prescription eye drops and an anti-inflammatory medication. We had a follow up visit today with the doctor. They did another dye test and saw he had an ulcer on his eye from either a chemical in a shampoo or from him bumping his face into something. (Carly did tell me he was jumping around on the table because he didn't like the dryer). She said this is pretty common with grooming (that soap gets in their eyes). She said to contact the groomer and ask them if next time they could use an eye lubricant before they start grooming him to prevent any soap or chemical getting into his eyes. I originally posted in Huntley moms Facebook group in the morning when I couldn't get him in anywhere, asking if there was a vet or vet tech in the group that can tell me what to do for him. I received a private message from someone who had this same exact thing happen at Doggie Styles 3 weeks ago. I messaged Doggie Styles tonight because I wanted to talk to Paula within the next couple of days about what had happened that day and go over what the doctor had said. I totally understand that accidents happen but there was still a conversation to be had. Clearly an adult conversation was not going to happen. read more

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took my seven month doberman in for a quick nail cut and file the other day. this is only his second time getting his nails done by someone other than me so he's quite apprehensive about it, especially since we do bath time and everything ourselves. every staff member was friendly and there was only about a five minute wait. i loved that i was allowed in the room with them to help distract my boy and settle his nerves. the lady (totally forgot her name, my bad) did a great job and was very gentle and patient with my timid boy. his nails look great and we will definitely be back. thanks, groom huntley! read more

This place was sold a year ago and then recently sold to a new owner again. The new owner is doing a good job and it is now called Groom Huntley. read more

Been using this groomer several years now and they have changed ownership. I'm very pleased with their service! They work quickly and are friendly and kind to the dogs! Highly recommended!!! read more

If I could give Doggie Style 10 gold stars I would! The first time I met Julie was 4 years ago the day before I was embarking on a journey to Florida with my white schnoodle Henry. I suspected he had fleas and thought I could get a flea bath and a nice haircut so he'd be comfortable for our trip. Julie explained they don't do that anymore because it puts all the other dogs at risk. She recommended taking him to the vet and getting the chewable that works within 24 hours. My vet saw him the next morning and off we went. By 7:00 when we reached our overnight stay, I didn't see any live fleas. I gave him a bath with flea shampoo and he was perfect! After a 2 month stay we returned home. The first thing I did was call Julie. She remembered us and fit Henry right in. He looked awesome! We rescued a cute little American Eskimo mix that winter. Bea has a really full coat in the winter so sheds handfuls in the Spring. Julie had taken care of both of them. Sadly Henry passed in February but Bea continues to go once a month for her spa day. They clean teeth too! You might wonder why I mentioned the whole flea/Florida thing but it's nice to know she cares about all of her clients not the money. I'm an old lady and have had many dogs in the last 50 years. I owned a grooming shop in Chicago 75-80 so I'm particular. You can trust Doggie Style to do right by you and your pets!! read more

Groom Huntley - Bea and my little Viking! - Pet Groomers Near Me - Huntley, Illinois

First time here for my dog Leia and she looked amazing after visit. Nice work guys! Will definitely send business your way.

I have been taking my 2 year old ShihTzu here since we got her. The last few months have been going downhill. Yesterday it took over 2 hours to do her, they cut her WAY closer than I told them, the desk clerk was a jerk, they charged me $20 more than usual, there was a lady in there super mad with their service yelling and threatening and my poor little dog was sick when I got her home. Never again! read more

Bringing my dogs for at least 5 years they do a good job not great job but lately noticed place seems disorganized when you call for appointment it was like who on first who on second. There is no set pricing every time I go get charged different prices and get double talked and groomers always different. Called to make appointment for 2 dogs they check records one dog is an express, so they schedule both at 12pm. Drop them off get a call they have to upcharge me because express dogs only schedule at 9am so I explained you schedule them at this time. That their policy!!! When I contacted them of course no reply!! Don't go on a Tuesday the owner is off so inmates running the store so who knows what charges or polices are the flavor of the day!! read more

I have used these folks for 4 years but it is just too crazy for my aging dogs. My poodle is terrified and tried to run away when she realized where I was taking her the last time. I cannot continue to allow her to be traumatized. Too many dogs run around unattended and the front desk makes me feel like I am getting my car washed instead of getting a dog groomed. For the price they are now charging plus tip they should be much better than they are. I found a clean, quiet place in town that doesn't freak out my dogs read more

They are pretty rough with the way they handle the bigger dogs. They don't use a legitimate tearless shampoo and it's caused extreme redness. They are also unwilling to accept any responsibility and get downright nasty when questioned about their practices. read more

I've been taking my dog here for awhile but when I took her yesterday I was so disappointed and will not be taking her again. When I picked her up, it was obvious they rushed to get her in and out and didn't take the time to brush her out or trim her properly. When I took her home, I had to spend an hour or two brushing her to fully get out the dandruff and all the chunks of hair. She was also cut very choppy and spotty. I thought for $65 dollars that should be obviously that she shouldn't have dead hair all over and should have a good trim but I guess not. read more

Groom Huntley - Pet Groomers Near Me - Huntley, Illinois

I had one of the worst experiences at this grooming salon with leticia. The staff doesn't care if they hurt or cut your dog and will give them back to you injured, dirty, and bleeding. They sent my dog home bleeding and with residue in his ear. Not worth the price and not worth the hassle. They have terrible customer service and do not care about the animals or their customers. read more

Groom Huntley - My dogs ear directly after his grooming service. - Pet Groomers Near Me - Huntley, Illinois

Best place ever! Take both dogs there and they love it and one of them had never been to groomer! We say, do you want to go see Paula and they get soooo excited ! read more

Serena!!! Serena groomed my sheltie, Forbes, yesterday. EXCELLENT job. He looks show ring ready -- even tho he's retired @ 4 yrs old! LOL Have taken Forbes to Doggie Styles for 1 1/2 years. This is the 1st time Serena has groomed him. Previously, he always looked good after his grooming and I was very pleased. Today, he looked (and smelled) great!! Consistently good customer service and grooming. I trust the groomers and staff. And for those of you who say: It's Fall, "pumpkin spice everything" - they have pumpkin spice doggie cologne!! read more

You get what you paid for. We took our miniature schnauzer to Doggie Styles for a grooming. She looked pretty good when we got her back. She was turned over to my wife, she was charged, and nothing was said. Two days later, our dog starts whimpering and shaking her head. I couldn't figure out what was wrong with her, but I started to get concerned. Finally, I decide to inspect her head and lo and behold, she's got pus draining from her ear. I took her to the vet the next day, and I was told that her ear fur had been plucked, and that's normal. However, I was told that the groomer did a terrible job with the ear plucking. They did not closely monitor the ears to ensure it wasn't causing irritation. Also, if the ear canals had already been irritated, the groomer should not have continued to pluck the fur and gone a different route. I was also told that it was the groomers responsibility to inform us to keep an eye on her ears to make sure no infections develop. The veterinarian used to be a professional groomer for a long time and told me that my dog's grooming was absolutely poor and they would never bash a business, but I should never, ever return. Among the many issues that were pointed out to me, my dog's "sanitary trim" was poorly done and had it been corrected by the vet. The poorly done trim would have also caused an infection. So I dodged a bullet on that one. I ended up paying $200 for the vet bill and when I called Doggie Styles about it, the lady I spoke to refused to take responsibility. She told me I should have known there was a possibility of an ear infection and the responsibility wasn't hers to tell me. So... I'm supposed to know what was done to my dog and keep an eye on what it was, even though I didn't know what was done? Isn't it up the groomer to tell me, "hey, monitor the ears for infection, or keep an eye on her privates to make sure there's no infection"? Apparently not. I asked for a refund at the very least, and she angrily offered to pay the vet bill. I was satisfied with that and hung up. She called me right back and said she changed her mind and would not take responsibility for what happened. That's fine, but I live in the dog friendly Talamore subdivision and already spoke to other dog owners who stated they will no longer go back. I spoke to two others who had the same exact problem with the ear infection AND spoke to a new family with three dogs, who asked for a recommendation on a groomer. I told them to absolutely stay away from Doggie Styles and showed them my dog's residual pus that was still in her ear. If you love your dog and don't want it to suffer from an ear infection or other problems, you need to stay away from this place. read more

Groom Huntley - My dog's ear a day AFTER the vet visit. I should've taken a pic of the ear before the vet so you could see the ear pus oozing out. - Pet Groomers Near Me - Huntley, Illinois

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I love taking my dog Merry there-AND my chubby cat who gets matted as it has a hard time grooming! The prices are reasonable/service Is great-highly recommend for dog or cat read more

Update: Paula the owner is terrible. This salon doesn't care about animals, when I showed her how badly they had cut my dog she refused to even refund me for their carelessness let alone even apologize or acknowledge their lack of communication. Avoid this place, I don't think it worth the hassle and dealing with these ignorant and unprofessional individuals. read more

Groom Huntley - Cut on my dogs leg from Leticia's negligence - Pet Groomers Near Me - Huntley, Illinois

Should have read the reviews on this one. The jerk behind the counter stated that I was late for my appt (by less than 30 mins) and refused to take my dog.. I specifically wrote this appt in my work calendar as I was on the phone and then immediately texted my wife to put it in her calendar as well. I walk in and the guy says sorry, you're late and we can't take your dog in such a nasty way that we certainly won't be back. Many other groomers out there that are worth your money. This one isn't it... read more

I've been taking my dog's to Doggie Styles for the last 2 1/2 years (this is when I moved to Huntley). They have very experienced groomers, Joanna does a fantastic job grooming my dog's. From cleaning their ears, bathing, conditioning and trimming those nails! There prices are very fair and even though they are usually very busy, it's very clean! Doggie Styles Pet Grooming is as good as it gets!!! read more

Very sanitary and professional. Our Corgi always looks great and she loves going there. We love Doggie Styles!!

This place is like a 2nd home to my doodle, Teddy! He has a 5 week standing apt with his stylist Serena! EVERYONE there is absolutely fabulous! I would never take my fur babe anywhere else. Not to mention the convenience of them carrying Fromm dog food. read more

BEWARE!!! Worst experience! We have been customers here over 13 years and have brought 3 dogs to this store for grooming. My dog has been increasingly scared heading into this establishment! On this last time my dog was cut pretty deeply. We had to pick her up without being groomed take her to our vet so she could get staples, an anti inflammatory and antibiotics. The owner/groomer never apologized but did thankfully pick up the vet bill for their mistake. We recently received just a check in the mail, no note, no phone call asking how our dog is doing. In the end we had 2 vet appointments and our dog still is not groomed. After 13 years of business I would've expected some follow up or for the staff/owner to at least act like they care! In the past I have heard staff talking about customers as soon as they leave. We will not be returning!!! read more

Super happy with the service on my little Jacques Khan. Got nothing but good vibes from this place and would be happy to return if we were not leaving back for California soon! read more

Groom Huntley - Pet Groomers Near Me - Huntley, Illinois

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Sonya took care of Lucy today and she looks great! After Lucy had a bad experience with a different groomer, I have not gone anywhere else since I found Paula & Sonya. Even the collar that she came home with was adorable. Thank you so much for taking your time with her Sonya. I know she can't be the easiest to handle when she's nervous and scared. Sonya thank you again!! read more

I have been taking my dog Gunny here for about 1 1/2 years since we moved to the area and the ladies who work here have always been so nice to me and my dog. Gunny is always excited to go get groomed and get cookies when he is done. Even when I only go in to buy his dog food (they carry the Fromm brand which is an amazing brand) they recognize me and ask how Gunny is. read more

BROKE MY DOGS TAIL!!!!! Groomer Taylor Ovington did not tell us about Penelope's tail getting caught in a nail dremel until she was questioned about it. Penelope was acting painful and her tail was bent straight instead of curled up like it always is so we took her to the vet. We contacted her groomer and found out later that her tail had been caught in a nail dremel and we were never notified. Her groomer was very sorry and said she would help pay for any damamge. Then we find out Penelope's tail is broken in 2 spots and may have to be amputated and all of a sudden she now says she can not take responsibility. POS!!! read more

We brought Milo, our Maltipoo, here today for the first time and the experience was fantastic! The staff was very friendly and he was groomed quickly! We couldn't believe how soon he was ready to pick up compared to previous experiences with making appointments with other groomers. Samantha did an excellent job on the haircut. We had some family over tonight and they commented on how this is the best Milo has looked in over four years, after receiving multiple haircuts from several different groomers in the past. We will definitely be coming back and referring our friends! read more

We took our dog to Doggie Styles based upon my mom and Dad's recommendation. They have taken their dog to her for a while now and she ALWAYS looks (and smells) fantastic!! C.C. Did a wonderful job with our Blondie! Blondie was scared and C.C. made her feel right at home! She looks GORGEOUS!!!!!!!! They also have some of the most adorable products I've seen including a Breast Cancer Awareness Rhinestone Collar! Thank you Doggie Styles! You're Great!! read more

I brought my dog in to be groomed. We had been using Doggie Styles for over a year, but our groomer left so we were assigned someone new. I was told on the phone that Karen was experienced with my breed. Not only did she cut him unevenly, but she literally cut him on his chest and badly on his neck. She failed to inform me of the injuries she had inflicted upon my poor puppy. I will never return. They told me he was well-behaved, so it wasn't as if he is difficult to cut. read more