Even though I rated them 6/5 stars, I wanted to come back and report about my overall experience here. Should you ever need this service please consider the Shugart family to handle your needs. From the beginning of my loss until now I have seen how they treat their clients as family. I had text messages to me encouraging me to come to the counseling sessions and very warm messages asking if there was anything they could do further. It really felt like family was checking up and helping you versus a business taking your money and delivering a service and it's done. The counseling service and session they provided was great and needed. I got to talk to other pet parents that had to do the same things as I in giving my pet relief and I've been given some sort of peace of mind at this time seeing what others have gone through as well. All in all, I hope this business continues to thrive because of the horror stories you hear about other similar businesses. We really need more people like this in the world! read more

Pet Angel Memorial Center - Pet Cremation Services Near Me - Chamblee, Georgia

Very caring and well taken care of. Would definitely use them again if I had too. Staff were empathetic and explained very well.

This was the first item I opened when I received the package containing my pet's ashes. This instantly made me so upset. This looks like a raccoon paw print, not a cat. Whoever did this has ZERO regard for their job. This is the last item I have to remember my cat by. It's not like I can ask them to redo it. This is it. Mavis weighed less than 8 lbs and had the tiniest paws, but now I'll never remember them that way because this is what I was left with. I pray whoever reads this and cares about your last wishes for your pet will consider going elsewhere. read more

when my cats' remains were picked up, i didn't expect to receive a gift bag and a crown royal bag inside with a rosewood urn. That was a horrible delivery of my deceased pet read more

I lost my cat in a really awful manner right before the pandemic hit, and with the ensuing chaos (and a prolonged mental health crisis) meant that I lost track entirely of what facility the emergency vet had even sent her remains to. I felt so guilty but assumed there was nothing I could do, as I had lost all of the paperwork. Imagine my surprise when *years* later I received a call saying they still had her. Today because of their kindness and care I was able to pick her up, something I thought I would never get closure on. The person who worked with me was so kind and so empathetic, and they made the experience as painless as it could have been. Thank you all so much for what you do. read more

The staff at Deceased Pet Care are compassionate, empathetic, understanding of how important your pet is to each family and very helpful. I have had to take 3 pets there in the past 22 years. I wouldn't use any other company to take care of my deceased pets. read more

You can find Deceased Pet Care Funeral Home and Cremation Services on 4991 Peachtree Rd, Atlanta, GA 30341 - this is the street that cuts across diagonally between Doraville and Chamblee that coins out behind the new Chamblee location of Whole Foods. The building is two-sort brick and a bit difficult to see - look for the porte a cochere on one end where you can drive up to the door. We brought our 20 year-out cat here upon her demise to provide for her cremation. The staff here was wonderful and very professional. Turnaround was about three days. This is an ideal way to take care of your deceased, beloved furry family members. read more

The most difficult time is when a person loses their beloved pets. I'm so thankful that my sweet Bella was sent to this crematorium. They were so sweet when they called me to ask about my preferences for the process and how I wanted Bella memorialized. I've had several pets cremated over the years, and I have to say that this was one of the better experiences. I also love the wooden box, engraving & paw print I received. They're beautiful and handled with care. I love that they also offer a support group to help you get through the tough times. I don't want to think about the day I lose another pet, but I know where they will go to be cremated. read more

Pet Angel Memorial Center - My sweet chihuahua, Bella. - Pet Cremation Services Near Me - Chamblee, Georgia

DO NOT USE THIS BUSINESS. I ordered a clay paw print for my baby ones she passed and they sent me a fake. It's very clearly not her print and when I called the manager I spoke to informed me that he didn't really care and that he didn't need to prove it was real. DO NOT USE THEM. read more

I lost my soul dog on Wednesday, it was my first time losing a pet and I didn't know how to properly handle the situation. I am also new to Georgia so I am unfamiliar with the area. I just have to say how grateful I am to have come across this company. Deceased pet care handled everything with extreme empathy and kindness. Since the first day I received phone calls throughout the week, updating me on the status of my baby (using those exact words "your baby" was such a kind way of showing humanity for those grieving their pets) and asking me how I would like his name to be displayed on the urn. My dog was returned to me in about a week, and I could tell from the presentation of his ashes that he had been handled with extreme care. Everything from his ashes to the ceramic paw print was wrapped in beautiful material with ribbons, and accompanied with a sympathy card from the company as well. The staff was extremely empathetic when I arrived and even set me in a private room to receive him in privacy. My heart rests a little more easy knowing that this was the best decision I could have made. Truly from the bottom of my heart, thank you to this company. You guys do amazing work. read more

In Jan 2017 I chose to pay full price to use Deceased Petcare over the place the current Veterinary Hospital has been using, based on my prior experience witnessing their excellent work with clients while working as a Vet Tech for an Alpharetta based Veterinary Hospital. However, their services had clearly tanked somewhere in between. Periodically, I pull out the paw print they made of my sweet "once in a lifetime kind of love" girl, who I thought I was going above and beyond to commemorate... and I always think "it can't be as bad as I remember" and.. it's always worse than I remembered. I received something that in my 7 years of Vet Tech work, I would NEVER have sent home with a client, even as a memento for a pet they weren't grieving the loss of. At the time the pain was so fresh and her body had been cremated.. there wasn't a way to do it over, so I let it go. 3 years later, it's still very upsetting to me that I paid $45 for something that breaks my heart more than her memory because of the negligence of their employee. read more

Pet Angel Memorial Center - An acceptable "Paw print"? It's a cat, I know it's tough to tell. - Pet Cremation Services Near Me - Chamblee, Georgia

My wife dog passed today and from the moment i called they felt our pain. My wife dog Shooter just turned one on sept 6 he was literally the sweetest dog ever, he barely barked. Will even let us say our final goodbyes and didnt rush us at all. We have had Shooter since he was 7 weeks old. We will miss him but always will have a part of him with us thanks to you all read more

I was referred to them by my veterinarian. When I picked her up, the care they took with delivering her back to me was beautiful. Her presentation urn, enclosed sentiments, cremation certificate were very professional nicely done.You got the feeling they truly cared and understood the depth of such a loss. I know you'll understand, and I hope I never have to use them again but we do so if ever I lose a possible future pet. read more

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In the 60 or so years I have had these unbelievable animals (dobermen) they have become best friends, confidants, proctectors, life savers, heros and most beloved members of my family. I had to put my very best friend to sleep this week. I have had to do this in different countries and several states I have always had two dobermen. I have been extremly diligent as to who handles them at this difficult time. I can not say enough about these people, the compassion and respect they gave me and my servise dog Pandora was unparalleled. I demand the utmost respect for all of them and more so for Pandora. Their service is above and beyond. When I saw how she was prepared, the flag draped over her body, my pain became less because of the pride I felt. A respectful salute to everyone of you. T.Henderson U.S.M.C. read more

I have used Deceased Pet Care since 1996, when my beloved cat of almost 20 years died. I have used them extensively since then for ALL of my deceased pet care needs and have never been unhappy. They're really like any human funeral home. They know what to say and when to say it. I would recommend them to anyone! I've moved to North Carolina and can only hope I find a place as nice as Deceased Pet Care for my two aging cats! read more

Pet Angel Memorial Center - Pet Cremation Services Near Me - Chamblee, Georgia

I am so glad that the emergency vet recommended Deceased Pet Care. They handled the cremation of our 18.5 year old cat with compassion and care. I worried they would take advantage of our grief and try and upsell us on the urn, etc., but they didn't. They were helpful and caring throughout the process. Their facility is beautiful too. read more

I am an employee at VCA Briarcliff Animal Clinic. We were invited to Deceased Pet Care to tour and the facility and staff were amazing. When my beloved 16 year old Labrador passed away, I had no question who I would use for his cremation. The staff/family were so loving and gentle with me with the emotional state I was in. I thank everyone there with all my heart! Rebecca Marshall read more

Deceased Pet Care was recommended by the emergency vet where we lost our beloved golden retriever recently. They were very caring and compassionate in helping us make arrangements and handled the entire process with our vet. Everything was ready to pick up a day earlier than expected and was packaged nicely. The clay paw print we selected was perfect and means so much to us. They also sent a nice text a few days later to check in and offer a pet loss support group. While we haven't used the service, it is nice to know it is available since many people don't understand the grief associated with the loss of a pet. I highly recommend their service. read more

I lost my little Girl Cat about a year ago. Her name was Fidget, she was special. Not of this earth, just too wise and good. I wear an urn necklace daily to keep her with me. I am perpetually low on funds so I honestly went for the most affordable option available, but was pleasantly surprised by the work and love put into this family business. Everyone I encountered was professional and sympathetic, nobody pushed me when I said I couldn't afford fancy specialized urns and name plates, and they were just as caring when I picked her up. They had no problem with small special requests, either. I asked to save her whiskers, and they trimmed them and placed them in a gold translucent bag where I could see them without damaging them. Losing a pet is hard, but they made her cremation non complicated. read more

I wish I had the experience that other reviewer's did. I had to put down my first pet on 1/2/22. It was completely unexpected and from his ER check in to his euthanasia was less than 12 hours. I was a mess and had no idea what the next steps were having never navigated the process and feel that was taken advantage of. I was contacted my by 'counselor' at Deceased Pet Care Inc. who discussed how to handle my beloved cat's remains. The initial conversation went well and things like the "Tree of Life" box were 'included' which made the process easier. She told me each line of engraving on a plaque was only $30 so I initially planned to have his name added. Immediately she started suggesting additional phrases and lines of text which would up the price and I didn't want them. She told me the total would be near $290, the cheapest option available. I explained I had just paid an expensive ER bill including the euthanasia process and couldn't afford that amount. She told me they had already picked up & transported the remains so I would need to make a decision quickly. I was told they only did private cremations and would have to pay them to transfer his remains to another facility if I wanted to do a group cremation. I hung up and reached out to my mom who has been a veterinarian for over 25 years and handled countless euthanasia cases. When she called every answer was different. They claimed I still wanted the custom engraved Tree of Life box and hadn't expressed any financial constraints which she knew wasn't true. The option for a group cremation for $125 was explained to my mom despite telling me that wasn't a service they offered. The worst part was when I told my 'counselor' that I needed to go for that option having spent all I have on the ER/euthanasia she made multiple comments about how I would "never get part of him back". I was made to feel like I didn't care for my pet because I put all of my money in his life and couldn't afford nicer options after his passing. An already horrible experience was made far more traumatic with intense pressure to decide quickly, lies about what options I had for his remains, and guilt tripping because I wasn't able to bring his ashes home. His passing was hard enough without the unnecessary trauma and sadness of being treated like a bad pet mom because I didn't have money for a flashy urn. read more

Our beloved cat Jimi passed suddenly on Tuesday (4/18/2017) and our vet recommended DPC. We were able to get in before 5 in the evening and sat with a senior funeral director to go over what we would like. We opted for basic cremation services but request a hair clipping be collected. Additionally we opted to get an embellished paw print plaque as well. We left with the expectation of receiving a call sometime late this week or early next week. On Friday (4/21/2017) we received a call that Jimi was ready to be picked up, so we went on over. We were pleased with the tin they'd chosen for him, and the plaque was beautiful (I am half laughing through my sorrow because his claws were never really retracted and so they left little pinpricks in the clay as well), but the clipping was missing. The woman assisting us went to go find out where it was--it was apparently supposed to be in the box with his cremains and plaque--only to come back and say the technician missed the notation regarding a hair clipping so none was taken. We must have looked devastated--and I honestly felt that way--because she went to speak with the director we'd visited with on Tuesday and came back with the offer to place his ashes in a different urn. They did this, and apologized profusely for the "oversight," but it's still not okay. I give DPC three stars because they did everything else they promised us, but they lose two stars for lack of reading comprehension. read more

I have lost three beloved pets in the last five years. I could not have done anything else with them after all the wonderful time together. Deceased Pet Care helped with this final act of love in a dignified and low-key manner. read more

This is the review you never want to have to write because it means you've needed these services and your heart is likely broken into a million little pieces. If you are looking for cremation services or after care services, Deceased Pet Care is the place you want your best friend to be taken care of. I don't think I could do their job, but they do it with the most amazing compassion and care for you and your pet. I just want to say thank you to this team. I hope I don't see them for a while. Thank you for your kindness and taking care of my sweet Chuck. He was he best kitty ever! read more

I've debated between 2 and 3 stars for this review since yesterday. I'm ultimately going with 3 because the majority of the interactions I had with the staff here was positive... except for one major, major issue. My cat Jimi passed away very unexpectedly this week. Our vet recommended Deceased Pet Care, and so that was what we went with. The director was the one who guided us through what we would like done with his remains, and he was very courteous and understanding of our grief. He is the one who recommended we get a hair clipping from him to remember him by, and after some debate, we decided for it. We got the call a few days later to pick him up. The urn was small and tasteful. The plaque was beautifully done. But the hair clipping was missing. The woman helping us this time went to check for it, but it turned out that they had forgotten to do it. Someone had missed the note to do the clipping. They upgraded his urn for free, but it doesn't change that we wanted that hair clipping to remember him by. I didn't find the woman to be kind or sympathetic, not like the original man we spoke to. If I had to hazard a guess, I think she was more concerned with us threatening to sue or something. All I could think was that, in a human funeral home, wouldn't this be like neglecting the family's instructions about how a deceased family member wanted to be remembered, like dressing grandma in someone else's clothes for the funeral. Others may have had good experiences with this company, but they have given me no reason to trust them right out the gate. read more

Just like a typical up selling funeral home only worst ! Third time using them and last time using them ! Bought are pet there to me be cremated after we agreed on a price on the they up sold us on a paw print for $45.00 which we agreed and paid for we though we where getting a impress in clay what we got was a print on a sheet on paper with a prayer printed on it when I question it I was told that what we paid for I said that not what I wanted in all fairness to them they said they would give me my money back without the print I was upset and still that all I had and was to late to do anything about it! Just another just get the money quick without explaining and on to the next one ! read more

They were very kind and professionalNever easy to lose your pet but they made the circumstAnces easier.

I just received my beloved Lovebug's Pet ashes in a tin can that probably cost $1.00. Not a paw print, not some of his fur. It is the cheapest I have ever gotten back from any other crematory service. They blamed it on the clinic were we had to put him to sleep. They never called to make sure that this was the very cheapest route we wanted. Now it is too late. He was my beloved companion and all they could say was "sorry" and blame it all on the clinic. The least they could have done is saved some of his fur and do an ink paw print (if the are so concerned about the buck). This was not just a dog for me. He was the most sweet, kind and gentle dog I have ever owned. Now all I have is his ashes in this cheap tin box. If you want something where your dog is treated more like your Beloved special companion use another place and save the wrenching heart ache I now feel. read more

Pet Angel Memorial Center - Pet Cremation Services Near Me - Chamblee, Georgia

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My husband's dog of 14 yrs passed away a couple of days after Christmas. Happy lived a good life. He was well loved by his family and very well treated. We were all so sad to see him go so suddenly. Loosing a pet is like loosing a family member bc he was part of our family. DPC did a wonderful job helping us out in what we needed to do. They are very professional and answered all of our questions. Currently they are in a trailer, due to construction on a new building. They have several locations in the Atlanta area. They really took care of us during this hard time and we really appreciated it! read more

Trust Dale...but no more! Our beloved dog died in April of 2013 and we decided to go with DPC. They told us we could have a paw print done before cremation but when we called to accept, we were told they were "sorry" but she'd already been cremated. They were rude when we went to pick up her ashes. Manager came at us like he was ready for a fight. No offer to discount an urn, said it was the fault of a woman working at a different location, refused to take responsibility for the mistake. Was more interested in defending his business than anything else. Frankly I can't believe they are still "Dale Certified" ... fancy place that is more about maintaining a false façade and reputation than working with grieving pet owners. Shameful. read more

Deceased Pet Care was incredibly professional and had excellent customer service in my experience with them. I had my cat for almost 19 years and they handled all the arrangements for her private cremation. As you can imagine, I was very upset and distraught over the loss of my cat but they were very sympathetic and compassionate! Highly recommended for your pet funeral/cremation needs! read more

I work in a vet clinic and recently lost my baby and now I will only recommend them. Their compassion and care were above any I have every received. Christopher took great of my Buddy and I am very thankful for you guys. read more

These people were extremely kind and empathetic when I had my dear cat cremated. They helped me select the best urn for my needs even though I was looking at more expensive ones and the plaque they carved for him was perfect. Thank you so much! read more

Our vet referred us to Loving Care in Douglasville. Apparently they use Deceased Pet for the actual cremation. I have no issue with the service and the flowered tin is nice, especially since I thought we would just be receiving a bag inside a box. We opted for the Clay Pawprint only because apparently the vet's office had marked the request on the form and when Loving Care called to confirm, we opted to go with it. I would not recommend it. It is listed as "Terra Cotta Pawprint" on the invoice and it cost $45. It is pretty plain and basic and I wouldn't pay more than $10 to $20 for something like this. In fact, with our previous pet, our vet sent us a nice ink pawprint on cardstock which was free and I liked it a lot more! read more

Thank you Debbie for making our difficult day a little easier! I felt warmth and love all around the property. The staff couldn't have been any nicer, you included! Yesterday was such a beautiful and special way to celebrate our beloved littleman who brought us such joy! read more

These people are absolutely incredible. They took such great care of our sweet boy. They made little clay paw prints & paw & nose impressions on a prayer sheet as wonderful keepsakes. The director made sure to take extra care of us & our boy. He said a prayer over him before the cremation, as has been tradition with the home, & even stayed half an hour past closing when we were running behind to pick up the ashes. In these hard times, you always wanna make sure you & your beloved are well cared for. & Shugart's absolutely does just that. Many sympathies to those who find themselves in the unfortunate spot of being in need of such services. But Shugart's even goes the extra mile to provide information on a support group who gathers at the home on the first Tues of every month. They truly do care about their customers & make sure they're well looked after. read more

Had a wonderful experience with Deceased Pet care during a very difficult time. Everyone was incredibly kind and compassionate and they went above and beyond for me and my family. Highly recommend! read more

My first experience with a pet death which was losing a family member....my 18 yr old Jack Russell. I'd driving by this business many times and called them for help when it was time. I was a nervous wreck and The team there turned out to be thoughtful, kind and careful. I'm eternally grateful for them on guiding me on what to do and what to expect. I live in Vinings and The day they called me to let me know my girl's remains were ready to pick I was there in an hour and they explained everything to me. read more

We are very grateful for the compassionate service we experienced from Deceased Pet Care for our kitty Bella. We had to put her down due to terminal cancer, but the folks at Animal Emergency Center of Sandy Springs assured us she'd be in loving hands at Deceased Pet Care. We discussed final arrangements with them, and they were very easy to work with. Good, compassionate people during a difficult time. read more

We have been very Pleased with Deceased Pet Care for 30 years for several, *several loved pets of ours ( dogs). I am thankful they have been there the longest and there 4 us when we needed their service. Thank you. Kathy A with Tank the pomeranian. We simply trust them. That is important to us. read more

My cat Nigel passed away suddenly last November. This was my first time handling the passing of a beloved pet without my family, as all of them are pretty far away now. I was devastated to lose Nigel, and I was lost on what to do next. Deceased Pet Care went above and beyond in helping me with those next steps. Their exceptional level of customer service and care helped me through an incredibly difficult time, and I cannot thank them enough. I will always treasure my time with Nigel, and Deceased Pet Care had a great selection of personalized keepsakes for me to choose from to remember him by. You couldn't ask for nicer people to help you through such a hard time. read more