our young kitten suddenly passed at early on a sunday morning. we weren't prepared and were…read morecompletely distraught. after a poor experience calling a different funeral home, we called paws, whiskers, & wags. immediately, we were helped by a compassionate team member who arranged to meet us within an hour of calling. during the worst day of our lives, emily handled us and our baby with such care and kindness. we never felt pressured to make a single choice, and i feel like she truly honored our cat with her care. as a business, the funeral home utilizes a tagging system so that you can guarantee that it's your baby that is coming home with you. while i didn't think having a private cremation was something i wanted prior, it was incredibly healing to be able to bring our baby's remains home. the work was done within a day of us dropping him off. there was some miscommunication and we didn't actually know he was ready until a few days later when we called, however, we were graciously received when we did come to get him. both visits, we were given plenty of time and space to process, and I was so grateful. i was in no way ready to have to let go of our baby, but I am so grateful that we chose paws, wags, and whiskers to take care of his body.

I have gone to P W and W for years, most recently in late October 2025. They have always been…read morecompassionate and transparent with the pet tracker 360. But something has happened. There has been a name change, to Pet Meadow. My soul cat died Monday night. Tuesday morning I took her in for services. I was a wreck. As I have for the previous pets I have taken there I asked for individual cremation, and a lock of her fur. Today, Friday morning, I called because it has never taken more than 2 days. I was told she was in "packaging". PACKAGING. I have now picked up cremains. I don't say " her cremains" because when we got home and I opened her package there was no pet tracker 360 token attached to the bag as there has been for every other pet. I do not for a minute believe these are my pet's ashes. There was also no hair clipping. This entire experience was awful, and instead of peaceful, loving closure I am traumatized. Please do not take your beloved pets here.

Losing a pet can be very traumatic, especially when you've had it for quite some time... I…read moretelephoned and was met with the most kind person who was able to fit me in the same day.. when I arrived with my pet I was greeted by a very nice young man who received my pet with care... It was quite easy to set up a pick up appointment.. I would highly recommend this business should you need their services... Thank you very much

Compassionate caring timely ' lovely snout print . Treated us with dignity and respect . Our…read morebeloved dog was returned with care .

We first found out about Heavenly Paws when searching for end of life care for a community cat we…read morefell in love with. I took the kitty in and was treated with compassion and caring, so much so it almost felt like a funeral home making arrangements. When our 15 year old inside tabby passed we did not hesitate to use their services again. We had Dr M.G. McReynolds (who I had used back in the 00s) come for an in-home visit and she handled the transport of our baby to Heavenly Paws. We got a call from them upon her arrival that he had arrived and was being taken care of. Can't recommend them, as well as Dr McReynolds, enough.

This place handles pet death in a very supportive and professional way. Sidney treated us so well…read moreand was extremely understanding/caring during a time of high distress. The pricing is reasonable and very clear on the website, and they explain everything that you get with the selected package. There were also options on the form to order extra memorabilia (additional cost) on top of what you already get. She told us it would take 1-2 weeks, and we got a call back asking us to pick up about a week and a half after we dropped her off. The place was extremely clean, the staff is amazing, and the service they provide is astounding. The location is a bit strange, as it's in an office park, but the environment inside is immediately warm and welcoming as soon as you walk in. Don't let the initial outside looks fool you. I'd highly recommend this place to anyone who has lost their beloved pet and is going through many difficult emotions. The staff will handle it gracefully and treat you with the utmost respect.

Dr. McReynolds helped two of my elderly cats in failing health with their transitions, and she was…read morea wonderful, soothing, professional presence for both me and my kitties. Most highly recommended!

I've used Dr McReynolds back in the 00's and when it came time again I didn't hesitate to give her…read morea call. My wife had never used an in-home vet for this but she is 100% on board now. Dr McReynolds really cares and makes the animal and owners feel as much at ease as possible during this hard time. I hope we don't need her services for years to come, but when it is time again I will not hesitate to give her a call.

Pets in Peace are some of the nicest people. Losing a family a pet is like losing a family member…read more This is the second time I have had a pet cremated by Pets in Peace. Each time I uncontrollably sob on the phone but they're always so kind and patient, they're also great with communicating when pick up/drop off will be. One time I had a pet euthanized and they picked my precious Bandit up from the vet's office in McDonough and this time I had my cat pass away outside my home. Kevin came and was very kind and took away my precious Mittens. It takes roughly 2-3 days for them to cremate my fur baby but that could be because I live a good distance away on the south side of Atlanta. These are the best people! They gave me the urn, a paw print on the certificate and a fur sample! They also have a few other add ones like a cement paw print or a fancy urn. I will definitely be using them again when I have another pet pass away.

Jeff and his crew are amazing and truly devoted to their trade. When we arrived, my wife and I were…read moreat wit's end. Jeff walked us through the entire process and his attention to detail was beyond incredible. We left there with our beloved Bella and her paw print clay casting perfectly prepared and we were emotionally 180 degrees from where we were when we arrived. Make no mistake, we are still in shambles over the abrupt loss of our daughter, but this is the place to go if you want to feel as welcomed, appreciated, and loved as you can possibly be in moment that you are most vulnerable. Thanks again the Jeff and his incredible team. We will be eternally grateful. Quinn and Karla

we had to make the difficult decision to let my girl Finley go recently. Sean and Dr. William were…read moreamazing from the first phone call through the whole process. Sean was very informative and there every step of the way. Dr. William was so calm and compassionate when he came out. He was so loving toward Finley (my Great Dane) and gave us plenty of time with her to say goodbye. The services provided were impeccable and it was so comforting to be at home with her through her transition. They even hand delivered her paw print a week later and sent a sympathy card. Thank you for the services you provide and the wonderful kindness you have in your hearts! The Fuller family

They bailed on me 45 minutes prior to appt.....who does that in this situation?some say it's grief…read moreanger....let me correct that ....IM PISSED...I know the difference. They had all my info including CC. All I can say is chose wisely in times of grief.....you possibly could get the service I got. And the 1 star is due to default

While me coming here isn't something I want to do, I do greatly appreciate the service. This is my…read moresecond time using Paws, whiskers, and wags. My other doggie Spike passed away in 2018 and I used to Decatur location and experienced great customer service. I decided when my sweet baby Diva passed away. I would come to this location because I live closest to this one now. Again, absolutely amazing service. Shante was very nice and extremely sympathetic. She explained all the details to us and gave us our final moments with our doggie. We had her back within three hours. We also asked her to cut our babies ponytail and she did just that perfectly and put a ribbon around it. I highly recommend coming here in your time of sorrow. They will take care of your animal just like you would.

The staff was extremely kind and compassionate. Chante explained all of the options available and…read morewas amazing. She was so kind and sympathetic. I really feel she went out of her way to do everything she could to comfort me. She even offered to make a little ponytail with some of my dogs hair and put a ribbon around it. Thank you Paws, Whiskers & Wags for your kindness.

I can't speak highly enough of Dr. Allen. He was patient, generous, and incredibly compassionate…read morewhen helping us say goodbye to our sweet old lady dog. My husband and I were both a mess of tears and grief, but Dr. Allen was personable, took time to explain each step, and offered so much comfort and space for our pain. He has such a calm, peaceful, sincere energy. I never once felt rushed or like he had somewhere else to be, and it was so nice that our girl got to leave this world in her warm bed, with her people at her side.

Dr. Allen was great! He is so compassionate about what he does and puts you at ease right away…read more Very personable and friendly, he spends as much time as you and your pet need. When I said sorry for taking up so much of your time, he said it's not on my time, we are Boo's time. Good bye to our special boy, Boo. Thank you Dr. Allen for making it so peaceful for us all!