Pest Express

(24 reviews)

Woke up at 6am on a Sunday to yellow-jackets buzzing around my bedroom. Contacted Scott at 7:30a…read moreand he was here and done by 8:45a. One hour service on a Sunday morning without an appointment is INCREDIBLE! Super friendly, personable, and professional and the service was priced fairly. I won't hesitate to use Scott again in the future!

Thought we had a rodent issue in our basement. Scott came out quickly and eased our fears.. The…read moreissue was not active but historical. We asked about spiders...because we have ALOT of them. He came out and sprayed the house and the basement... his guarantee is legit.. we saw some more spiders.. he came back and sprayed again. Not only is he prompt, professional, and very knowledgeable.. but he is also a totally cool guy!!!! We will be using him for all of our needs.. You should too!!

Innovative Pest Management

4.5

(20 reviews)

They were very professional.and did what I ask without over selling.Removed a very late bee hive…read morefrom inside my shed. Without trying to sell me a contract for yearly things.I liked that.

I have had a mouse problem since we bought our house. For 20 years we tried all sorts of services…read more Innovative Pest Management not only has made huge strides in resolving my problem for good, I understand much better now how to keep them outside our house.

Cummings Pest Solutions

(14 reviews)

I asked many questions in the days prior to committing to the service of animal removal. All my…read morequestions were answered quickly and in detail. Within 24 hours of committing the first traps were set for a skunk/s that had moved in under my shed. Over the course of a week two little stinkers were caught humanly and picked up within a few hours of my notification that someone was in the trap. I'd recommend this local family owned business.

Managing a property when you live out of state can be challenging, but Cummings made it pretty…read moreeasy! Had an ant problem and called them and they were pretty good to setup and communicate with. They did well and came to the house 3 times to treat. The most challenging part for both of us was probably working around a busier rental schedule for the houses, but it worked out. Hopefully the ants stay out!

Upstate Pest Solutions

Bee issue, and they were making their way into the house. Andy came out the same day I called and…read moretook care of the problem toot-sweet. I'll be having him out again in the Spring for some other pesky critters too. excellent service. Expert service. The "Bees knees!"

Got stung 6 times yesterday by ground bees while cleaning out ground cover...Called Upstate Pest…read moreSolutions, and Andy responded immediately to spray and irradicate them! Always on time, pleasant, and professional. Does an awesome job!

Ehrlich Pest Control

2.1

(13 reviews)

HORRIBLE. Never on time, they do dot do what they discussed in the assessment / inspection. Then…read morethey are very slow returning calls or texts. They initially did 60 minutes worth of non-effective work and tried to charge $1264. GO USE ANYBODY ELSE

I wasted 4.5 hours of my time waiting around for Ashley. She was a No Show. Didn't even respond to…read moretexts or a voice mail. I also called the main line and was put on hold for over 15 minutes so I hung up. Horrible customer service, very unreliable. What a disappointment!

Orkin

1.9

(10 reviews)

DO NOT USE THIS COMPANY…read more I hired Orkin for a comprehensive wasp treatment for a nest located near my chimney--directly above my newborn's bedroom. When I called to schedule the service, I was told it would not be an issue. I paid $415 expecting professional, effective removal. What followed was a frustrating, ineffective, and misleading experience: The first technician walked around my house but did not spray the actual nest. The nest continued to grow. I requested a follow-up, specifically noting the need for a ladder to reach the nest near the roof's peak. Two weeks later, a tech returned--without a ladder. Still, I insisted he spray again and watched him do it. Wasps returned again shortly afterward. I informed Orkin that the underlying issue--a gap in the masonry--needed to be sealed to prevent the wasps from coming back. At first, they said this would not be a problem. Then, they quoted me an extra $1,500 for a scissor lift rental, despite initially promising comprehensive service. When I questioned the added cost, I was told it was because the nest was "too high." This height limitation was never mentioned during scheduling or on their website. After nearly 1.5 months, I still have an active wasp nest above my child's room. If you want transparency, follow-through, and actual pest resolution, look elsewhere. Orkin failed on every level. ADDITION: Orkin did provide me with a full refund after creating this post, and we agreed to sever our services with each other.

Lied about a mouse problem to get money out of us. We had used Orkin for the past year due…read moreinitially to having spiders. They told us during the first inspection that they found mice in the attic and basement when it is only a 1.5 year old house. They set up traps and we paid for them to seal up holes. The traps never found anything... Fast forward to last week when they showed up unannounced to check the status of the attic with the mice. They told us the problem was now worse and we needed to completely replace our insulation and were trying to charge us $10,000!! (This was after their "discount" off of $13,000). We've have 2 other pest companies come and inspect since and none of them have found ANY signs that there have EVER been mice. I asked them if they saw the holes that Orkin showed us picture of. The only holes they found they said were clearly made by HUMANS. No holes from mice whatsoever.

Lady Bugs All Pest Solutions

(5 reviews)

Great service! they came out fast and handled my property with care. technician was knolable and…read morepolite highly recommend local company

Fabulous!! Very professional, efficient, & effective. Highly recommend. Bailey is awesome!!read more

Fox Pest Control - Rochester

2.4

(65 reviews)

Affordable and Reliable!! Great customer service !! Highly recommend!! Thanks Sydneeread more

Took my money, misscheduled my appointment 3 days in a row! On the third day, when I called after…read moretaking time off of work and waiting 3 hours, the rep told me that they cancelled the appointment bc the rep entered it wrong. If you want a company that will show up on the right day, in the correct 4 hour time window, and that will give you a 1 hour call in advance, do not work with Fox pest control. They offered to come out for free but after they wasted so much of my time I'd rather pay someone else $300. 0/5 stars

Exodus Exterminating

(10 reviews)

| MICE? WHAT MICE? EXODUS IS THE GOLD STANDARD!…read more If you are currently living in a house where the mice have started charging you rent and picking out the evening's movie, you need to call Exodus Exterminating immediately. I was living in a literal rodent-run regime until these absolute legends showed up. I am not exaggerating when I say that the team at Exodus are the "Mice Whisperers." They didn't just come in and toss a few traps around; they performed a full-scale tactical extraction. Why they are the absolute ELITE: The "Fort Knox" Treatment: They didn't just find the holes; they sealed my house up so tight that I'm pretty sure air has a hard time getting in, let alone a mouse. They are the masters of exclusion. Rodent Reconnaissance: My technician had a "sixth sense" for where these little guys were hiding. It was like watching a master detective solve a high-stakes mystery. Pure Peace of Mind: For the first time in months, I don't hear the "scritch-scratch" in the walls at 2:00 AM. The silence is golden, and I owe it all to the geniuses at Exodus. If you want the "Mission Impossible" team of mouse control, this is it. They were professional, punctual, and--most importantly--relentless. The mice didn't just leave; they packed their tiny bags and fled the zip code in terror. Exodus didn't just save my pantry; they saved my sanity!

I had called Exodus because I have an unhealthy fear of spiders. I cannot handle even seeing a tiny…read morejumping spider. Unfortunately for me, my basement is a creeper basement full of those nasty things. Exodus came out and Jose did an AMAZING job getting rid of the spiders. He showed up on time and sent me all the information about my service to my email once the job was complete! It was very reassuring to know that even though I wasn't home, he completed the service and answered my questions over the phone. Thank you Exodus and Thank you Jose! I will recommend this company to everyone I know!

Al's Monroe Shoe Service

(33 reviews)

I 100% recommend he was so kind and so friendly and so helpful. He had my shoes fixed within the…read moreweek. He was extremely affordable fantastic man if you need your shoes fixed, you have to go here.

Places like Al's Monroe Shoe Service are few and far between. As others have mentioned, the owner…read moreis a real throwback (in a good way) to times with a skilled master craftsman. He's been doing this since he was a young teenager and you can tell. Don't let the "messy" workshop fool you, I am sure the owner has a system going on. The costs are super reasonable and he won't oversell you on repairs or treatments. He charged $7 for a shoe shine and to apply dye to the heel and edges of shoes. He also charged about $60 to repair 2 pairs of dress shoes, including replacing the rubber heel covers for both shoes and also doing some repairs on the sole (without needing to re-sole). He seems like an honest and hardworking individual and I will be going back to him for any future shoe repair needs.

Genius Repair

4.3

(39 reviews)

Pleezzz come BACK. I've been treated well each time I've required assistance with my phone's.read more

got my battery replaced about a year ago and now its all swollen up love this place but I was…read morehopeful they would fix this under warranty but now the business is closed. Apple Original battery wouldn't swell in a year and under 300 charges.

Citrus Clean Co

4.4

(25 reviews)

Great job. I am very pleased. Kayla did a fantastic job. I will definitely use them again. My house…read moresparkles.

I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

J William Jewelers

(11 reviews)

•$$

Friendly. Expedient and excellent customer service. Great value for the service provided…read more Thank you.

Very good Seiko AD, (also the only Seiko AD in the area.) They offer good service and prices and…read morehave a good selection of Seiko automatics and quartz watches, in addition to some fashion pieces and some straps. If you are looking to buy a watch, which I personally recommend you do in person, you won't go wrong by at least stopping by and checking out what they have to offer!

Peter Fountain Mobile Notary

(6 reviews)

Peter Fountain is a very professional and excellent Notary Public. The mobile service offered was…read moretop notch. Highly recommend Pete's service.

We thought we were ready to transport and assist an elderly relative to get a critical document…read moresigned, notarized, and approved on a Monday during a holiday week. Got up Monday morning to find that our helper was iced in, we had no transportation, no one else was available to assist, and the weather was horrible. We contacted Peter and he came to our house that afternoon. He was very professional and courteous, considerate of our elderly relative's needs, affordable, and took care of everything we required. Exemplary service, could not have been better. Very highly recommended!

Global Self Storage

Have been using Global for four years. Recently upgraded to a larger unit and it was a seamless…read moreexperience. Becky was outstanding in her customer service. This facility is first class.

Clean and hard to find staff as helpful as them these days. Super easy move in/out as well. Fair…read moreprices

Pest Express - pest_control - Updated August 2026

People who viewed Pest Express also viewed

BUGMAN Pest Elimination

3.0

(14 reviews)

Honey Bee in the ground .....? One call to BUGMAN and the…read morenext day BUGMAN showed up bees gone now

We hired The Bug Man to spray for bees at our home in May of 2012, and they ended up damaging the…read moresiding. When we called to try to reach some sort of resolution, the owner, Don, was completely unprofessional. He began swearing, completely unprovoked, and said a series of things (including that our house was 'sh*tty'). What was interesting was that he said these things without ever having seen our house or any pictures/descriptions of the damage that was done to it. Our house is actually very upscale, so it was very telling on character to have the owner not only swearing at me, but also insulting my home, when I'd called over a repair that probably would have taken 15 minutes. To add insult to injury, the spray itself didn't work. We still have wasp nests and carpenter bees. Don (again, the owner) ended up having his lawyer send me a really nasty note that was laughable- I went to Law school, and the idea that the company that damaged my home was going to somehow take action against me truly made me laugh. I am sure it was one of Don's friends acting as a lawyer, and underestimating the intelligence of whom he was talking to. We ended up being stuck paying for the damage out of pocket, and the bee repellent that did the damage never worked. We never received an apology for the vile words that he said to me; it was an experience I can only describe as gross. I would stay far, far away from this company. What's interesting is that it's now 2026, and I still see complaints about them going up on Facebook within the community. It surprises me that they are still in business.

Lady Bugs All Pest Solutions

(5 reviews)

Great service! they came out fast and handled my property with care. technician was knolable and…read morepolite highly recommend local company

Fabulous!! Very professional, efficient, & effective. Highly recommend. Bailey is awesome!!read more

Affordable Pest Control

3.7

The owner Cory is fantastic! He is knowledgeable and explains everything to you. He won't rush you…read moreif you have questions. His prices are more then fair. I have used this company several times and would highly recommend it!

Carey is a true gentleman and a professional at what he does! He shows up on time with a smile on…read morehis face ready to take care of your home or business as its his own. Being a small business, service is their top priority. You can expect to have a fantastic experience with Affordable Pest Control. As for the name, their prices are extremely fair and their warranty policy stands up. A fantastic Pest Control company operated by its owners! I would highly suggest Affordable Pest Control

Exodus Exterminating

(10 reviews)

| MICE? WHAT MICE? EXODUS IS THE GOLD STANDARD!…read more If you are currently living in a house where the mice have started charging you rent and picking out the evening's movie, you need to call Exodus Exterminating immediately. I was living in a literal rodent-run regime until these absolute legends showed up. I am not exaggerating when I say that the team at Exodus are the "Mice Whisperers." They didn't just come in and toss a few traps around; they performed a full-scale tactical extraction. Why they are the absolute ELITE: The "Fort Knox" Treatment: They didn't just find the holes; they sealed my house up so tight that I'm pretty sure air has a hard time getting in, let alone a mouse. They are the masters of exclusion. Rodent Reconnaissance: My technician had a "sixth sense" for where these little guys were hiding. It was like watching a master detective solve a high-stakes mystery. Pure Peace of Mind: For the first time in months, I don't hear the "scritch-scratch" in the walls at 2:00 AM. The silence is golden, and I owe it all to the geniuses at Exodus. If you want the "Mission Impossible" team of mouse control, this is it. They were professional, punctual, and--most importantly--relentless. The mice didn't just leave; they packed their tiny bags and fled the zip code in terror. Exodus didn't just save my pantry; they saved my sanity!

I had called Exodus because I have an unhealthy fear of spiders. I cannot handle even seeing a tiny…read morejumping spider. Unfortunately for me, my basement is a creeper basement full of those nasty things. Exodus came out and Jose did an AMAZING job getting rid of the spiders. He showed up on time and sent me all the information about my service to my email once the job was complete! It was very reassuring to know that even though I wasn't home, he completed the service and answered my questions over the phone. Thank you Exodus and Thank you Jose! I will recommend this company to everyone I know!

Eviction Nuisance Wildlife Control

(3 reviews)

Last summer, I had squirrels in my attic and bats getting into my house frequently. Jason promptly…read morecame to check out my attic. He was so so friendly, knowledgeable, fair, timely and compassionate towards the animals! I couldn't recommend him highly enough.

Jason came out on a Friday night to help with an issue that couldn't wait till morning. He was…read moreextremely quick to respond, came straight to my house, and took care of the problem. His rates were very fair, especially for an after hours call. I highly recommend him and will call him next time I need help!

Scott’s Pest Solutions

(24 reviews)

Woke up at 6am on a Sunday to yellow-jackets buzzing around my bedroom. Contacted Scott at 7:30a…read moreand he was here and done by 8:45a. One hour service on a Sunday morning without an appointment is INCREDIBLE! Super friendly, personable, and professional and the service was priced fairly. I won't hesitate to use Scott again in the future!

Thought we had a rodent issue in our basement. Scott came out quickly and eased our fears.. The…read moreissue was not active but historical. We asked about spiders...because we have ALOT of them. He came out and sprayed the house and the basement... his guarantee is legit.. we saw some more spiders.. he came back and sprayed again. Not only is he prompt, professional, and very knowledgeable.. but he is also a totally cool guy!!!! We will be using him for all of our needs.. You should too!!

Rochester Pest Pro

4.5

(8 reviews)

Gm and Owner contacted me, and refunded the charge for work not done, and offered free service for…read moreVarment in the spring. Very happy again that they contacted me. Would recomend again!

This company is Top Notch, would highly recommend! They took…read morecare of our issue in one visit. I had reached out to another company and they literally did not show up....twice. As I did further research I stumbled upon this company and they did live up to all the positive reviews Thank you Rochester Pest Pro! Cathy Z

Target Pest Control

3.8

(6 reviews)

We have been using Target Pest Control Services for the past 5 years for bee and mosquito control…read more We are very satisfied with everything-from Customer Service to Pest Control! Highly recommend their services!

Tl;Dr... this company is shady, they will lie, treat you with disrespect, and WILL NOT finish the…read morejob. I recommend you to not trust anything Tom or anyone here says to you and find someone else. ------ Target Pest Control is NOT to be trusted. I am hopeful that my experience is an anomaly, but the way this company treats their customers is not ideal. To even get ahold of anyone here, you need to call an "answering center" that only takes your info and says the "office will call you back". The office ignored most of my calls after I became a customer. After waiting a couple days (although I made it clear the item was urgent), the exterminator comes out and does a shady job. They were late, never called when on the way (as promised), and they did not exterminate properly and thoroughly. The exterminator seemed to be a novice that was unable to answer any questions. Following this, they said the issue will be mostly resolved in a few days. A week later, the issue was not resolved... it was back to square one. After multiple non returned calls, and repeated false information, I am finally told they'll come back (8 days later). During that trip, the exterminator failed to call day of and de-prioritized the work. He ended up being hours late, then 45 mins to the last promised time... and then NEVER showed up. This is after multiple false statements made via phone. I would not recommend this company. They've caused costly construction delays, stress, and treated myself and my partners with complete disrespect.

Upstate Pest Solutions