No mice after a second visit! They are easy to work with. Had to call them back and they were…read moreaccommodating and thorough the second time . Contract is reasonable and the way to go!!!!

I had an outstanding experience with Town & Country Pest. We had a stubborn wasp nest near our…read morechimney that another major company wasn't able to solve, but Town & Country came out quickly and handled it right away. They were prompt, professional, and surprisingly affordable compared to other quote I received. The technician explained everything clearly and promptly took care of the issue. Within a day the bees were gone, and we haven't had a single problem since, and that was 4 months ago. If you want a local company that actually solves the problem the first time and treats you well, and offers up a fair price, Town & Country Pest is the way to go. Highly recommended!

They were very professional.and did what I ask without over selling.Removed a very late bee hive…read morefrom inside my shed. Without trying to sell me a contract for yearly things.I liked that.

I have had a mouse problem since we bought our house. For 20 years we tried all sorts of services…read more Innovative Pest Management not only has made huge strides in resolving my problem for good, I understand much better now how to keep them outside our house.

Can't say enough good things about this company. I left a message about a yellowjacket nest in my…read morebasement wall and received a call back by the end of the day. They had me scheduled within two business days, which was great because by trying to take care of the situation myself I had actually made the problem much worse. Jeff came out in his bee suit and had the nest removed and area sprayed in no time. Really could not have asked for a nicer person to work with and he shared some great stories about other jobs he had done. I felt they charged a fair price for the work and they even offered a 30 day guarantee. I would definitely recommend them and can't wait for their YouTube channel to start up!

I asked many questions in the days prior to committing to the service of animal removal. All my…read morequestions were answered quickly and in detail. Within 24 hours of committing the first traps were set for a skunk/s that had moved in under my shed. Over the course of a week two little stinkers were caught humanly and picked up within a few hours of my notification that someone was in the trap. I'd recommend this local family owned business.

Bee issue, and they were making their way into the house. Andy came out the same day I called and…read moretook care of the problem toot-sweet. I'll be having him out again in the Spring for some other pesky critters too. excellent service. Expert service. The "Bees knees!"

Got stung 6 times yesterday by ground bees while cleaning out ground cover...Called Upstate Pest…read moreSolutions, and Andy responded immediately to spray and irradicate them! Always on time, pleasant, and professional. Does an awesome job!

This is such a creepy subject, I fain to write a review, but I am in hopes that someone else is…read moreencouraged by my experience. Perhaps you may have heard that their is a current bed bug epidemic in the western world. As an international traveler, frequent visiter to New York City, and hostess to friends from the Big Apple, I was well aware of the infestation. Regardless of my due diligence to prevent their appearance, (deep breath, deep breath), those nasty buggers found their way into my home. As can be expected, I went bizzurko! Clearing clutter, vacuuming, spraying over-the-counter pesticide, purchasing mattress and pillow protectors, sprinkling Diatomaceous Earth in every crack and crevice, tossing out unnecessary stuff...you name a home remedy, I probably tried it. I devoured everything I could find on the Internet to be rid of this nuisance and hours and hours of my time was consumed with annihilating it from my home. You can't underestimate the amount of anxiety and lost sleep this pestilence pestilence creates in your life. I battled it for nearly a year and half, with brief periods of reprieve, whenI finally thought I'd overcome. Finally, I acquiesced to the fact: professional help was needed. I called four companies that specialize in bed bug treatment. Out of the four, Rochester Exterminating was by far the most informed. The employee I spoke with, Patty, was thoroughly knowledgeable on the subject, spending more than 20 minutes with me on the telephone, competently answering all of my questions. Rochester Exterminating was the only company that offered both the conventional treatment (sprays and powders), and the heat treatment, (special heaters brought to the house to bring the interior temperature to a point that "cooks" the bugs). The heat treatment was extremely interesting to me, since I have pets and was very concerned about the impact of strong pesticides in the house. An appointment with Ray was scheduled for the following day. The meeting with Ray was surprisingly pleasant. He was good-natured, EXTREMELY knowledgeable, and truly sympathized with my situation. He spent more than an hour and half at my house looking at my mattress, box springs and other furniture. As life would have it, he could not see any evidence of bed bugs (chalk that up to my obsessive at-home treatments). Possibly I eradicated them, possibly they have just learned to become very good hiders, possibly the irritation on my skin could be from some other home invader. Ray was genuinely interested in my plight and was not flippant about the financial investment required for extermination. Regardless of my panicky response of: "maybe we should treat the house, just to be safe," Ray set-up little sticky boxes around the house to "catch" evidence. I am to call him next week and report what I found. In the meantime, he said, relax, live life, and understand that this problem will go away. "We have studied bugs for years and years. Eliminating them is a science that we understand." So, while in truth, Rochester Exterminating has not done any exterminating for me, yet. I know this is a trustworthy company. If, and when I do need an exterminator, they will be the ones I call. Are they the cheapest? No. Are they the most honest and competent? Absolutely!

horrific!!!!! i was scammed into purchasing a fence to go around the perimiter of my shed to keep…read morefurther rodents from inhabiting that space. the fence would be 18" under ground and is made of strong steel. within 1 month i now have a ground hog living under the shed. the fence was not installed properly as he dug a hole between the fence and ramp. they are now telling me there is a 30 day warranty on the "service" what service? yes the fence is still there but it is ineffective! i would never never never have agreed to pay $1,560. for 30 days if the saleman told me that. the salesman (ed snider) and the installer said i should get the fence so i will not have this problem again. over the past years, several rodents (skunks, opossum, racoons and ground hogs) have taken turns residing under my shed. i asked both ed and installer are you sure they won't dig under the fence...both said no way. this is all on top of the inept billing department that sends me a bill every month (different amount each time) on an account that has been creditied in full through wisetek (not sure if they are also in the scam). when i called customer service (?) they would not give me their name or an email address for the company.also both ed and the installer sat in their truck in my driveway for an hour each time. i filed an offical complaint with the attorney general's office seeking full reimbursement. ehrlich can come and take the useless fence back! i will continue to chase the rodents away with my broom! if i could give a negative 10 as a review i would. bev - irondequoit, ny

DO NOT USE THIS COMPANY…read more I hired Orkin for a comprehensive wasp treatment for a nest located near my chimney--directly above my newborn's bedroom. When I called to schedule the service, I was told it would not be an issue. I paid $415 expecting professional, effective removal. What followed was a frustrating, ineffective, and misleading experience: The first technician walked around my house but did not spray the actual nest. The nest continued to grow. I requested a follow-up, specifically noting the need for a ladder to reach the nest near the roof's peak. Two weeks later, a tech returned--without a ladder. Still, I insisted he spray again and watched him do it. Wasps returned again shortly afterward. I informed Orkin that the underlying issue--a gap in the masonry--needed to be sealed to prevent the wasps from coming back. At first, they said this would not be a problem. Then, they quoted me an extra $1,500 for a scissor lift rental, despite initially promising comprehensive service. When I questioned the added cost, I was told it was because the nest was "too high." This height limitation was never mentioned during scheduling or on their website. After nearly 1.5 months, I still have an active wasp nest above my child's room. If you want transparency, follow-through, and actual pest resolution, look elsewhere. Orkin failed on every level. ADDITION: Orkin did provide me with a full refund after creating this post, and we agreed to sever our services with each other.

Lied about a mouse problem to get money out of us. We had used Orkin for the past year due…read moreinitially to having spiders. They told us during the first inspection that they found mice in the attic and basement when it is only a 1.5 year old house. They set up traps and we paid for them to seal up holes. The traps never found anything... Fast forward to last week when they showed up unannounced to check the status of the attic with the mice. They told us the problem was now worse and we needed to completely replace our insulation and were trying to charge us $10,000!! (This was after their "discount" off of $13,000). We've have 2 other pest companies come and inspect since and none of them have found ANY signs that there have EVER been mice. I asked them if they saw the holes that Orkin showed us picture of. The only holes they found they said were clearly made by HUMANS. No holes from mice whatsoever.

Great service! they came out fast and handled my property with care. technician was knolable and…read morepolite highly recommend local company

Highly recommend! Tyler is fabulous! Extremely professional, experienced, & efficient. I am so…read moregrateful to have the regular & as needed calls available.

Affordable and Reliable!! Great customer service !! Highly recommend!! Thanks Sydneeread more

Door to door hucksters attempting to get you signed up for a 1-year contract to control pests you…read moredon't have. Two years in a row I had people telling me that a couple spider webs on the outside of my house were harbingers of an infestation (they get under the roof, into the attic, behind the siding.... blah blah). Anybody that is begging you to spray poison around your house for no reason is not to be trusted.

| MICE? WHAT MICE? EXODUS IS THE GOLD STANDARD!…read more If you are currently living in a house where the mice have started charging you rent and picking out the evening's movie, you need to call Exodus Exterminating immediately. I was living in a literal rodent-run regime until these absolute legends showed up. I am not exaggerating when I say that the team at Exodus are the "Mice Whisperers." They didn't just come in and toss a few traps around; they performed a full-scale tactical extraction. Why they are the absolute ELITE: The "Fort Knox" Treatment: They didn't just find the holes; they sealed my house up so tight that I'm pretty sure air has a hard time getting in, let alone a mouse. They are the masters of exclusion. Rodent Reconnaissance: My technician had a "sixth sense" for where these little guys were hiding. It was like watching a master detective solve a high-stakes mystery. Pure Peace of Mind: For the first time in months, I don't hear the "scritch-scratch" in the walls at 2:00 AM. The silence is golden, and I owe it all to the geniuses at Exodus. If you want the "Mission Impossible" team of mouse control, this is it. They were professional, punctual, and--most importantly--relentless. The mice didn't just leave; they packed their tiny bags and fled the zip code in terror. Exodus didn't just save my pantry; they saved my sanity!

I had called Exodus because I have an unhealthy fear of spiders. I cannot handle even seeing a tiny…read morejumping spider. Unfortunately for me, my basement is a creeper basement full of those nasty things. Exodus came out and Jose did an AMAZING job getting rid of the spiders. He showed up on time and sent me all the information about my service to my email once the job was complete! It was very reassuring to know that even though I wasn't home, he completed the service and answered my questions over the phone. Thank you Exodus and Thank you Jose! I will recommend this company to everyone I know!