I had an outstanding experience with Town & Country Pest. We had a stubborn wasp nest near our…read morechimney that another major company wasn't able to solve, but Town & Country came out quickly and handled it right away. They were prompt, professional, and surprisingly affordable compared to other quote I received. The technician explained everything clearly and promptly took care of the issue. Within a day the bees were gone, and we haven't had a single problem since, and that was 4 months ago. If you want a local company that actually solves the problem the first time and treats you well, and offers up a fair price, Town & Country Pest is the way to go. Highly recommended!

No mice after a second visit! They are easy to work with. Had to call them back and they were…read moreaccommodating and thorough the second time . Contract is reasonable and the way to go!!!!

Great service! they came out fast and handled my property with care. technician was knolable and…read morepolite highly recommend local company

Highly recommend! Tyler is fabulous! Extremely professional, experienced, & efficient. I am so…read moregrateful to have the regular & as needed calls available.

Woke up at 6am on a Sunday to yellow-jackets buzzing around my bedroom. Contacted Scott at 7:30a…read moreand he was here and done by 8:45a. One hour service on a Sunday morning without an appointment is INCREDIBLE! Super friendly, personable, and professional and the service was priced fairly. I won't hesitate to use Scott again in the future!

Scott is amazing and handles any issue with pests at my home promptly and kindly. He also cares…read moreabout the bees and has saved many pollinators in my yard.

Can't say enough good things about this company. I left a message about a yellowjacket nest in my…read morebasement wall and received a call back by the end of the day. They had me scheduled within two business days, which was great because by trying to take care of the situation myself I had actually made the problem much worse. Jeff came out in his bee suit and had the nest removed and area sprayed in no time. Really could not have asked for a nicer person to work with and he shared some great stories about other jobs he had done. I felt they charged a fair price for the work and they even offered a 30 day guarantee. I would definitely recommend them and can't wait for their YouTube channel to start up!

I asked many questions in the days prior to committing to the service of animal removal. All my…read morequestions were answered quickly and in detail. Within 24 hours of committing the first traps were set for a skunk/s that had moved in under my shed. Over the course of a week two little stinkers were caught humanly and picked up within a few hours of my notification that someone was in the trap. I'd recommend this local family owned business.

So we had to pay $500 for bedroom and $300 for living room Bed Bug treatment…read more Two sessions required, first for overall coverage and 2 weeks thereafter, another treatment. Stripped the two rooms, bagged up everything and began process of laundering all clothing, bedding etc. Had to protect food areas, dishes, utensils etc since tment is harmful according to directions. Have to stay out of the house four hours after tment. Sooo I found the spray they use on line for under $100 Given the work involved, it's a rip off by a wealthy privately owned National company. Treatment person was here under 45 mins spraying, will be same with next visit. Certainly it's not the employees fault re pricing but we'll do our own bed bug abatement from here on. Find locally owned providers, get references and consider doing work yourself. I'll keep treating all rooms prophylactically every 5-6 weeks from here on in! Bed bugs are a dirty little secret and one wants it treated and adults and nymphs gone ASAP but $800 PLUS tax is rediculous. My own fault, I signed the contract and our holidays were ruined. Response from Orkin was very good, O had to call to be certain they'd come as advertised. In that context, it was great. Anyway, think about alternatives. I didn't, should have, wasted Christmas money etc. No Senior discounts when I asked. Military only Employee technician is very nice but without knowing exactly what was performed by my own observation, it's just not settling by emotional reaction to the $800 plus tax.

DO NOT USE THIS COMPANY…read more I hired Orkin for a comprehensive wasp treatment for a nest located near my chimney--directly above my newborn's bedroom. When I called to schedule the service, I was told it would not be an issue. I paid $415 expecting professional, effective removal. What followed was a frustrating, ineffective, and misleading experience: The first technician walked around my house but did not spray the actual nest. The nest continued to grow. I requested a follow-up, specifically noting the need for a ladder to reach the nest near the roof's peak. Two weeks later, a tech returned--without a ladder. Still, I insisted he spray again and watched him do it. Wasps returned again shortly afterward. I informed Orkin that the underlying issue--a gap in the masonry--needed to be sealed to prevent the wasps from coming back. At first, they said this would not be a problem. Then, they quoted me an extra $1,500 for a scissor lift rental, despite initially promising comprehensive service. When I questioned the added cost, I was told it was because the nest was "too high." This height limitation was never mentioned during scheduling or on their website. After nearly 1.5 months, I still have an active wasp nest above my child's room. If you want transparency, follow-through, and actual pest resolution, look elsewhere. Orkin failed on every level. ADDITION: Orkin did provide me with a full refund after creating this post, and we agreed to sever our services with each other.

This is such a creepy subject, I fain to write a review, but I am in hopes that someone else is…read moreencouraged by my experience. Perhaps you may have heard that their is a current bed bug epidemic in the western world. As an international traveler, frequent visiter to New York City, and hostess to friends from the Big Apple, I was well aware of the infestation. Regardless of my due diligence to prevent their appearance, (deep breath, deep breath), those nasty buggers found their way into my home. As can be expected, I went bizzurko! Clearing clutter, vacuuming, spraying over-the-counter pesticide, purchasing mattress and pillow protectors, sprinkling Diatomaceous Earth in every crack and crevice, tossing out unnecessary stuff...you name a home remedy, I probably tried it. I devoured everything I could find on the Internet to be rid of this nuisance and hours and hours of my time was consumed with annihilating it from my home. You can't underestimate the amount of anxiety and lost sleep this pestilence pestilence creates in your life. I battled it for nearly a year and half, with brief periods of reprieve, whenI finally thought I'd overcome. Finally, I acquiesced to the fact: professional help was needed. I called four companies that specialize in bed bug treatment. Out of the four, Rochester Exterminating was by far the most informed. The employee I spoke with, Patty, was thoroughly knowledgeable on the subject, spending more than 20 minutes with me on the telephone, competently answering all of my questions. Rochester Exterminating was the only company that offered both the conventional treatment (sprays and powders), and the heat treatment, (special heaters brought to the house to bring the interior temperature to a point that "cooks" the bugs). The heat treatment was extremely interesting to me, since I have pets and was very concerned about the impact of strong pesticides in the house. An appointment with Ray was scheduled for the following day. The meeting with Ray was surprisingly pleasant. He was good-natured, EXTREMELY knowledgeable, and truly sympathized with my situation. He spent more than an hour and half at my house looking at my mattress, box springs and other furniture. As life would have it, he could not see any evidence of bed bugs (chalk that up to my obsessive at-home treatments). Possibly I eradicated them, possibly they have just learned to become very good hiders, possibly the irritation on my skin could be from some other home invader. Ray was genuinely interested in my plight and was not flippant about the financial investment required for extermination. Regardless of my panicky response of: "maybe we should treat the house, just to be safe," Ray set-up little sticky boxes around the house to "catch" evidence. I am to call him next week and report what I found. In the meantime, he said, relax, live life, and understand that this problem will go away. "We have studied bugs for years and years. Eliminating them is a science that we understand." So, while in truth, Rochester Exterminating has not done any exterminating for me, yet. I know this is a trustworthy company. If, and when I do need an exterminator, they will be the ones I call. Are they the cheapest? No. Are they the most honest and competent? Absolutely!

HORRIBLE. Never on time, they do dot do what they discussed in the assessment / inspection. Then…read morethey are very slow returning calls or texts. They initially did 60 minutes worth of non-effective work and tried to charge $1264. GO USE ANYBODY ELSE

I won't be doing business with this company again. When they initially came out they set traps for…read moremice and didn't come back for them! They're were dead stinky mice on all the trays and traps they set. The only thing that worked was the spider spray. My card was compromised on my move from the west coast and wouldn't work here so I tried to pay cash that he wouldn't accept. Fast forward... I opened a new bank account here locally and paid for service that just went down hill after I paid! Today I was quoted 800$ for mosquito traps this late in the season that I never knew existed until now lol Prestige charges to much and they're service is sub par. now I see how you bought your new work van, scammmmmmm

The individual who came to my home deserves the three stars I previously marked but, I changed my…read moreopinion based on your negativity. No you didn't fulfill the service your price was unrealistic so I did it myself instead of paying nearly $300 to start service and kill a nest of yellow jackets and pay monthly for a service you preform quarterly it cost me roughly $40 to kill that nest.. saved nearly $260... You should be ashamed of yourself for even commenting on what was a positive response! As they say it in the south... Have a Nice Day!

He came out and found points of entry same day I called. Came and set a trap and within a few days…read morewe caught the chipmunk that had gotten in. He came out, on Sunday, when we noticed the critter in the trap, picked it up and relocated it. Excellent service! Good value for someone who's a bit more local for me than Rochester. I would recommend Mr. Pierson to anyone in need of wildlife removal.

From the owner: Small veteran owned business and relocate wildlife /…read morerehabilitation needs

These guys have treated for bees and did a good job that we called them back for mice. Matt pointed…read moreout areas of entry and tasks we could do and a few options they could do. They were showed up when expected. More importantly when we had a communication issue on what we were paying for, they worked with us to make it right. Mistakes happen and i gauge a good service provider with how they handle situations. These guys did good. We recommend them to others and would hire them again.

We called John at Wildlife Resolutions, Inc. when we heard rustling in our walls and discovered…read morewhat looked like chipmunk nests in our insulation. From the start, we were reassured by John's professionalism and obvious expertise. At every stage of the process, he let us know what he was finding and what our options were for dealing with it. He made recommendations (which we took) but left all decisions about modifications to our house and the fate of the animals he trapped up to us. He performed a thorough assessment of our property: inside and out, roof to foundation. He identified evidence of chipmunks, mice, and flying squirrels, and found their points of entry. He developed a plan, in consultation with us, for trapping the animals who were making their nests within our walls while leaving the innocents in the yard alone. John set several live traps, and over the course of about a week, caught a few chipmunks and determined that the flying squirrels had long since left their nests. He gradually closed up all their points of entry, found the exit trails of the mice, and closed those up, too. John guarantees his work for a year, but he's left us confident that our house is clear of all unwanted critters, and will remain so. John has been a pleasure to work with: friendly, informative, humane, patient, and responsive. We absolutely recommend Wildlife Resolutions, Inc.

They were very professional.and did what I ask without over selling.Removed a very late bee hive…read morefrom inside my shed. Without trying to sell me a contract for yearly things.I liked that.

I have had a mouse problem since we bought our house. For 20 years we tried all sorts of services…read more Innovative Pest Management not only has made huge strides in resolving my problem for good, I understand much better now how to keep them outside our house.