Scott is amazing and handles any issue with pests at my home promptly and kindly. He also cares…read moreabout the bees and has saved many pollinators in my yard.

Thought we had a rodent issue in our basement. Scott came out quickly and eased our fears.. The…read moreissue was not active but historical. We asked about spiders...because we have ALOT of them. He came out and sprayed the house and the basement... his guarantee is legit.. we saw some more spiders.. he came back and sprayed again. Not only is he prompt, professional, and very knowledgeable.. but he is also a totally cool guy!!!! We will be using him for all of our needs.. You should too!!

I have had a mouse problem since we bought our house. For 20 years we tried all sorts of services…read more Innovative Pest Management not only has made huge strides in resolving my problem for good, I understand much better now how to keep them outside our house.

Kennedy, the owner, was very knowledgeable and accommodating. He promptly scheduled as soon as I…read morecalled after discovering HH visitors. The Tech, Jorge was prompt, professional, thorough and did an excellent job. Recommend highly for carpenter ants and

Very thorough and professional. He came when he said he would come and answered all of concerns.read more

Managing a property when you live out of state can be challenging, but Cummings made it pretty…read moreeasy! Had an ant problem and called them and they were pretty good to setup and communicate with. They did well and came to the house 3 times to treat. The most challenging part for both of us was probably working around a busier rental schedule for the houses, but it worked out. Hopefully the ants stay out!

Bee issue, and they were making their way into the house. Andy came out the same day I called and…read moretook care of the problem toot-sweet. I'll be having him out again in the Spring for some other pesky critters too. excellent service. Expert service. The "Bees knees!"

Got stung 6 times yesterday by ground bees while cleaning out ground cover...Called Upstate Pest…read moreSolutions, and Andy responded immediately to spray and irradicate them! Always on time, pleasant, and professional. Does an awesome job!

HORRIBLE. Never on time, they do dot do what they discussed in the assessment / inspection. Then…read morethey are very slow returning calls or texts. They initially did 60 minutes worth of non-effective work and tried to charge $1264. GO USE ANYBODY ELSE

I wasted 4.5 hours of my time waiting around for Ashley. She was a No Show. Didn't even respond to…read moretexts or a voice mail. I also called the main line and was put on hold for over 15 minutes so I hung up. Horrible customer service, very unreliable. What a disappointment!

DO NOT USE THIS COMPANY…read more I hired Orkin for a comprehensive wasp treatment for a nest located near my chimney--directly above my newborn's bedroom. When I called to schedule the service, I was told it would not be an issue. I paid $415 expecting professional, effective removal. What followed was a frustrating, ineffective, and misleading experience: The first technician walked around my house but did not spray the actual nest. The nest continued to grow. I requested a follow-up, specifically noting the need for a ladder to reach the nest near the roof's peak. Two weeks later, a tech returned--without a ladder. Still, I insisted he spray again and watched him do it. Wasps returned again shortly afterward. I informed Orkin that the underlying issue--a gap in the masonry--needed to be sealed to prevent the wasps from coming back. At first, they said this would not be a problem. Then, they quoted me an extra $1,500 for a scissor lift rental, despite initially promising comprehensive service. When I questioned the added cost, I was told it was because the nest was "too high." This height limitation was never mentioned during scheduling or on their website. After nearly 1.5 months, I still have an active wasp nest above my child's room. If you want transparency, follow-through, and actual pest resolution, look elsewhere. Orkin failed on every level. ADDITION: Orkin did provide me with a full refund after creating this post, and we agreed to sever our services with each other.

Lied about a mouse problem to get money out of us. We had used Orkin for the past year due…read moreinitially to having spiders. They told us during the first inspection that they found mice in the attic and basement when it is only a 1.5 year old house. They set up traps and we paid for them to seal up holes. The traps never found anything... Fast forward to last week when they showed up unannounced to check the status of the attic with the mice. They told us the problem was now worse and we needed to completely replace our insulation and were trying to charge us $10,000!! (This was after their "discount" off of $13,000). We've have 2 other pest companies come and inspect since and none of them have found ANY signs that there have EVER been mice. I asked them if they saw the holes that Orkin showed us picture of. The only holes they found they said were clearly made by HUMANS. No holes from mice whatsoever.

So far everything is going good. Sydnee S. Is the technician and she is knowledgeable and…read moreprofessional when she arrives.

I have used Fox pest control now for over 2 years. They treat my exterior of the house at least 4…read moretimes a year. They give me an explanation of all services that they are going to do and then what they did do. The technicians are polite and knowledgeable about their products they do and how they should work. They have been called to remove a yellow jacket nest about the size of a basketball. To do an extra spay to handle an increase of black ants that were all over our patio during the hot dry summer. They came and took care of any issues with no extra charges. Fox dose a wonderful job. Very professional. Peter Tagliente