THE POSITIVE: Everything but price. THE NEGATIVE: Not…read morecheap. If you want a good experience and are willing to pay for it... go here.

This is the best place! They took their time explaining things to me, Daniel was awesome! He…read moredidn't rush me off the phone and explained the service to me even when I had a million questions. They were super polite and they were able to diagnose the issue with my car. Their repairs are fast and their prices are fair. The customer services was really great. I really felt like I could trust them which is so rare!

Rino Automotive is a friendly, honest auto repair shop. All the employees are friendly and care…read moreabout their work. They have always diagnosed and fixed my car issues in a day or two. Work is good, never an issue with what they do. The mechanics, especially Tom will talk you through the work, show you the parts. Oil changes and smog testing are reasonable too. The only time they turned down working on my car was when I had blown the head gasket and they wouldn't repair the motor because they wouldn't warranty it. At least they were honest. I live in Fairfax and it's nice to have such a great service in walking distance.

I would like to file a complaint regarding one of the employees at the gas station. His manner of…read morewas inappropriate, and his way of speaking lacked respect and professionalism. This behavior is not acceptable in customer service and negatively affects customers' experience I kindly request that you take the necessary action to investigate this matter and work on improving the level of service to ensure respectful treatment for all customers

Two older cars serviced, Lexus RX400h and Ford Fiesta. Great communication, no surprises, on time…read moreand as budgeted. Took the Lexus on I80 from SF to Grand Rapids, zero trouble. Fiesta runs better than ever. Highly recommend. If we still lived in SR, these would be our go-to auto mechanics.

Fast and fair service. Excellent on explaining and prioritizing our service options and…read morerequirements.

Awesome experience with Automotive Excellence! My car needed to be serviced and the staff at AE…read morewent above and beyond to help me. The quote I received was reasonable and the mechanic explained in detail the issue with my vehicle. They were able to get me in and out in a few hours. Highly recommend AE if you are in need of repairs! Thank you to all the staff at AE!!

The price was very fair and they did not try to push me to get things done that I did not need…read more Very honest and very nice company to work with. I will be back and I highly recommend them to anyone who has a Subaru or Honda!

Nick (the owner), Andrew and Liz are accommodating, friendly and extremely knowledgeable for…read morestarters...their welcoming attitudes make the maintenance and repair process simple and informative. They identified our issues and their very competent team of technicians transformed our Volvo back into like-new mechanical condition. The services performed were necessary, timely, and more than fairly priced. No one else will service our fleet As Mellow Motors is without question the absolute best!

Once again Mellow Motors. came to the rescue. Fixed my car problem quickly and advised me that my…read moretires were needing to be replaced. They are very fair in price and always explain what and why repairs need to be done. I highly recommend this business.

Tom took over the shop after Mr. Young retired, so I decided to let him take a look at a persistent…read moreproblem, where the gas pump kept shutting off making it difficult to fill the tank. Tom just peeked into the gas tank inlet and fished out a rubber gasket. I was out the shop in minutes without even a work order. Amazing!

Wasn't willing to do an oil change if bringing in own oil filter (prefer Honda oem brand) and oil…read more Not very friendly or helpful

Kevin is on top of it and super easy to deal with. I work in the automotive industry myself and…read moreImperial is one of the few shops I would highly recommend. Recently I needed some work done on my 2007 F-150 and they got it done on time and under budget. Consider Imperial a Michael-approved Five Star auto repair facility. Probably not as valuable as Kevin's ASE certificate but close enough. Happy Holidays!

I can't recommend Imperial enough. I am a retired auto mechanics teacher and know what a competent…read moreshop should be like. Kevin is honest and skilled at keeping my 2005 Honda Accord in good shape.

Kohta is awesome and the most trustworthy mechanic I've ever worked with before Always feel taken…read morecare of, and I've never felt like they're trying to take advantage. If anything the opposite. An absolutely great giving guy with a great staff and awesome pricing. Anyone with a German car should definitely be bringing it here or you're wasting money somewhere else.

So i have had two jettas a crown Vic and a neon and my neons timing belt snapped and the head…read moregasket blew and per recommendation of another VW owner friend, he suggested I get the timing belt swapped out at 100K which I hired hans to do and I have ri say he did an amazing job and kept my baby on the road for another 100k and I highly recommend them. The dealership in San Rafael won't help me because there was a transmission issue and a engine issue and I'm that's cool I'd rather support mom and pop anyway being a former Lyft an DoorDash driver. 10 stars. If you need your timing belt or air filter swapped Out this is the place. Shout out to Hans!!

Provided the best quote for a new battery and oil change. Arrived on time, finished on time and…read morewas professional. Great experience without ever leaving my house. I highly recommend.

Car trouble on New Year's Eve is not a nice way to start the year. However, finding Marquez…read moreDEFINITELY helped take the stress and financial sting away! My 2012 Kia So was left 45 miles away after ubering home. I didn't even need to be with my car for them to diagnose and fix on the spot. They first came to me to get the car keys, drove 40 miles to my car, ran a diagnostic and was in great communication via text and phone calls regarding the situation. I also appreciated the fact that they were willing to try cleaning things first before jumping to the money grab. They also did a great job explaining what was going on, options and potential costs without being. Service really is guaranteed, they were willing to come out, no charge and run a diagnostic a couple days later to ease my mind about a light that came on. HIGHLY RECOMMEND

Always very quick and very friendly! In and out in less than 30 mins usually. The guys are very…read morenice and work hard to get you in and out.

Drive in on my A7 Audi and really only had 20 min to get it done,. I asked before I started if it…read morecan be done in that timeframe, these guys did it in 15, checked all my tires, we reset all the lights, Service was the best.!!