I moved in last year and was never told about the plans to remove EVERY blade of grass on property…read more Every front yard, back yard, greenbelt, everywhere there is grass. I get it the water conservation, however i believe are no longer in severe drought conditions and all these changes to the lawns are not necessary. Beware if your thinking about moving here. Its gonna be HOT, dirty, smelly, the reptiles and ants. OMG!

The homes themselves are only suitable for active seniors and not people with mobility issues. Some…read moreof the floor plans are poorly laid out, even if you don't have issues. People living in the homes can get a meal plan of 1 meal a day, but it will take 2 hours to be served. They are understaffed and have trouble hanging onto staff because people get upset. This is a shame because the servers are doing their best and some of them have grandparents living there. Good luck getting a cell phone signal. I have to stand in the kitchen by the window to only sometimes get 5g. This is all sad because my parents moved here when it was still Air Force Village West and it was a grand place with linens on the tables, really nice meals in the dining room and a takeaway café. Westmont shut all the fun stuff down. But they were paying for it and expected to live there the rest of their lives. My mom has decided to move, as so many have. I'm told they have many of the homes filled now, but the management is really stinky about things. I know they are going to nickel and dime my mom on the way out and retain her security deposit. The administration now seems to have a very adversarial vibe toward the residents and staff now compared to how it was when my parents first moved in. Servers and kitchen staff used to stay for many years. To be honest, I think the apartments might be better for a senior, but some of the same issues above apply. They do have good internet in the lobby and library. The meal issues really need to be fixed because people in the apartments are unhappy about spending 6 hours daily to be served a simple meal with only 2 choices from the 3rd or 4th new chef, with really awful wine - some of which they ran out of.

Let's face it, dealing with a loved one that has Alzheimers or Dementia is devastating. When it…read morecame time to transition my dad from his home to a memory care facility, I was overwhelmed and scared. To my surprise, the staff at Our Countryside Resort made the transition practically seamless. Starting with the first call I made to the facility inquiring about the care, to the first visit I paid to my dad after he moved in, the staff has been incredibly supportive and kind. These people genuinely care about the residents. From the personal engagement to the top-notch care, the staff demonstrates love and compassion with everything they do. They treat their residents with dignity and respect as if they were their own family member. For the first week my dad was in the facility, I called several times a day to see how he was doing. The staff was very friendly and never made me feel like I was burdening them by calling. The rooms are comfortable and clean as is the facility. There are ample opportunities for the residents to socialize, lots of daily activities, animals to spend time with in the backyard (my dad's personal favorite) and the food is good! Now that my dad resides in this facility I can rest calmly at night knowing that he is safe, clean, well taken care of and most importantly, happy! Thank you Valerie, Juan and all the staff at Our Countryside Resort. I am forever indebted to you!

It has been 16 years since my husband died at Our Countryside Resort. Fred was there for about 2…read moreyears. I must say, this place was amazing. The patients were showered and fully dressed every day. The staff were very kind and compassionate. I can't say enough good about this place. The facilities were immaculate and never smelled like so many other places do. To this day, I still think about this place and am so happy I placed Fred there. If any of you are considering placing your loved one here, don't hesitate. I am, to this day, thankful for all they did for my husband. Thank you so much for all you did for him. I will never forget you!

I've had the opportunity to walk the facility and speak with the owner and staff prior to them…read moreopening! The facility is immaculate and very cozy! I felt like I was in my own home! As a nurse I was also able to speak with the staff who is excited to be a part of this new facility and very knowledgable!! That is refreshing, as I typically see the the worst in assisted living facilities! I would recommend this home to my own parents and I believe all those who choose to live there, will be very happy they did!

From the owner: Senior Assisted Living Facility in a home environment located in beautiful Riverside CA.read more

My mom had been living in a large assisted living facility in another county. She had been…read moredeclining cognitively since contracting Covid-19 in January 2021. She saw a neuropsychologist and after extensive testing was eventually diagnosed with major neurocognitive disorder (dementia) related to multiple factors. Her facility did not have a memory care unit and my wife and I had previously discussed moving her closer to us in Riverside County. I also wanted mom to live in a facility with a smaller number of residents and higher staff ratios than her large facility. My neighbor's late husband had resided at ICC some years ago and she was always pleased with his care in their memory care unit. After researching and doing some homework, we contacted Luz Rodriguez in ICC's marketing office. We met with Luz , discussed all our concerns and questions about whether ICC would be a good fit for my mom. Luz was wonderful and reassuring. From our initial meeting with her in late June, we assembled the required paperwork and necessary forms. A nurse from ICC went down to my mom's then-facility and assessed her as appropriate for their memory care unit. We moved my mom in on July 17th and met the caregiving staff and nurse assigned to her cottage. House manager Bernetta, LVN Daniel and assistant manager Paulina were all so welcoming and accommodating. Luz also was available to assist on a Saturday, and stayed even though we arrived much later than planned. Nurse Hazzel has also been diligent in communicating with mom's primary care physician about any medication changes and adjustments. Mom has been there about two months now and we couldn't be more pleased. She needs assistance with just about all her activities of daily living and staff are very responsive to her needs. Mom is kept clean and dressed appropriately. She is again getting her hair done regularly and even has polish on her nails! Our communication with staff whenever issues arise is first-rate. My wife and I visit unannounced regularly and are always welcomed and treated with respect. There have been some rough spots and anxious moments for my mom, but these have been handled promptly and professionally. Mom is still adjusting and getting used to this new place, routine and faces, but we remain confident that ICC will continue to meet her needs going forward.

My mom was at ICC for the past 4 years and they have been nothing but kind and caring to her…read more Living quarters is clean and organized, meals are prepared in the kitchen by staff members, I can always smell the home cooking when arriving before lunch or dinner to visit my mom. You can tell they all take their jobs seriously and really care about the residents, I never worried about leaving my mom here, I knew she was in good hands. My mom passed away in December of 2024, the staff was helpful with the arrangements and comforting as well, we will always be forever grateful to the team at ICC, they are true everyday heroes that need more recognition for what they do.

Took a tour with my grandson and I loved it. Very pleasant and nice people. Very clean smelling…read more Staff was very friendly and well informed about the facility.

Wonderful and caring assisted living. It just has a warm feeling the minute you walk in. Every…read morestaff member truly cares for the residents and treats them as if they were their own family. They do an excellent job meeting all of their needs. If there are any concerns with my loving aunt. it gets addressed right away and I am informed immediately. The activities program is like no other. My aunt is always laughing and is always participating in something. The food is good and the community is absolutely gorgeous. Not to mention it has a pool, Pickleball court, a theater and three libraries. Although she doesn't use all of the amenities she would like to think she does. Most of the time doing arts and crafts with the other ladies or playing bingo. For my family and I Westmont Riverside has been a real blessing.

My stepmother and father were referred by their doctors to seek home care for my 90-year-old ailing…read morestepmother who recently took another fall and wound up in the emergency. From the moment I made the call on their behalf, until the last conversation I had with them, I felt taken care of with sentiment, caring, and true understanding of the situation my parents were in. My stepmother does not trust ANYONE with her care - but Ben came to house the same day I called them in order to assess the situation, and find the right person for this difficult job of home care for someone who DOES NOT want it. They were ready to have someone their on a moments notice and I truly appreciate all that they have done for us so far! HIGHLY RECOMMEND this agency!

I worked for Brian in the past when I lived in Riverside CA…read moreHe was a very good boss He takes others input serious and makes sure all of the clients are number one. If I ever asked if I'd recommend Peaceful Heart's Home Care it would definitely be a yes.

Don was very helpful when we placed our mother in a board and care. He acquainted himself with our…read moremother and her needs so he could match her with the best facility possible. He is very caring and will work hard to find the best place for your loved one.

From the owner: Our service is free to seniors looking for an alternative living option and we come to where you…read moreare located. It is our goal to find you or your loved ones alternate living options that make them feel at home as much as possible. Senior's Avenue provides free referrals to seniors in Los Angeles, Orange, Riverside, San Bernardino and San Diego Counties. We at Senior's Avenue know how hard it is for families when coming to the decision that they can no longer take care of their loved ones, to which they have to consider an alternative living option. Options include assisted living, board and care or a residential care facility for the elderly. These are just some of the alternative living options families consider for their loved ones. There are a lot of questions about alternative living options and confusion as to which one is the best for their loved ones. Our other referral services at a glance Adult Day Services Home Care Agencies Memory Care Lane Senior Apartments