My father was here for 9 months and was put on hospice for the last couple of months. The nurses…read morehere were really caring and it made his stay comfortable. They took better care of him than if he was home and I am very thankful for everything. I want to shout out to Rita who is an lvn that spoke Chinese. She did so much for my father and we are forever thankful for having her there to help him because he does not speak English. She went above and beyond and helped my Father tremendously.

Excellent care from staff. They are constantly cleaning the floors. Food is filling but bland- no…read morespices.

My grandma had a fall on January 23rd and had surgery at Corona Regional Hospital. We had the…read moreoption to bring her home when she got discharged or send her to a rehab clinic for about 2 weeks. So we decided to get a tour at this place to see if it fit what we were looking for. Initially, looking at the bad reviews we didn't want to bring her here but after the tour we decided to give it a chance. She was here for less than a week before we removed her from this facility. Before I get into it, let it be known that we had family visiting her on rotation during all visiting hours, sometimes even staying past visiting hours. To start off she was placed with a roommate who was not mentally stable and should not have been left unsupervised. Her roommate would stand behind my grandma's bed throughout the night, would sit down and stare at her, and would fall and drop things and my grandma is defenseless and couldn't do anything about it. She was in that room for about 4 days before we requested a room change so my grandma could feel more comfortable. To add on to that, it had been two weeks since my grandma had gotten bathed due to getting surgery. Once we arrived at the facility, they told us that they would bathe her within the first 2 days, however she ended up receiving a bath 5 days after she got there. Her surgeon had also told us that she was going to be receiving physical therapy everyday as this is a rehab clinic. She only received physical therapy 2 times in total during her 7 day stay. To continue, she was provided with a button that she could press if she needed help with anything such as medicine, pain, diaper changes or just sitting up on the bed. 90% of the time when we called for help whether it was because she was in severe pain or just to help us sit her up to eat, they would take about 30-40 minutes to respond. My grandma initially had a pressure ulcer that developed in the hospital however it was under control with ointments, and during her stay at this facility, it was only taken care of 1 time, causing it to turn dark purple. (see pictures attached) Then, she was scheduled by her surgeon to see him at 10:15 in the morning at his clinic, and when we got there we were notified that this facility had called and cancelled her appointment. This was very disappointing because we took time off work and were really looking forward to speaking to the surgeon about her progress. Last but not least, when we decided to remove her from this facility due to lack of professionalism and empathy, one of the CNAs made a comment that really stuck with us, she said "she'd be better taken care of at home". Keep in mind throughout this entire stay, my grandma was never left alone, and despite our presence, mistreatment still occurred. So if you're thinking about housing your loved one here, and you're not planning on visiting very often, please be aware of these issues before considering taking them here.

The physical therapy is good. The atmosphere is friendly. The activities are interesting.read more

I was extremely happy with the care my father received at Palm Terrace Care Center. I have had a…read morefew relatives require skilled nursing, and the other facilities do not compare to Palm Terrace, they were awful. Palm Terrace was great. The facility is clean, the staff is very intelligent and helpful, everyone is kind, caring and I always had piece-of-mind while my father was there. If anything ever happened outside of normal procedure, I would be called and informed. The nurses, CNAs, and entire staff were kind to my father as well as all of us family members. So helpful, and always smiling and friendly. That stated that they didn't want us to worry about my dad while we were not there. They were right, I did not have to. If I ever require skilled nursing, I hope I am lucky enough to be admitted to Palm Terrace. It is by far the best in the area. Thank you Palm Terrace!

Both of my parents have been here. I've had great experiences with Stephanie and the team. It's…read morenever easy when this happens. I always found Stephanie, the doctors and the nurses highly responsive. My dad is now in assisted living and still tells me how great Palm Terrace was for him. He still says their Bingo is better.

If you're looking for rehab, this place is excellent. The only true five star in the region.read more

Everything. From day 1 with my wife to the very last day. All staff was great! Some patients need…read moreto mind their own business but other than that....AWESOME WORK, Valencia Gardens!

I cannot say enough wonderful things about Arlington's Gardens Care Center. The level of care my…read moregrandma received here was truly outstanding. She came in after a fall, hip surgery, and a serious MRSA infection, and the staff went above and beyond in every area of her recovery. They cared for her incontinence with dignity, closely managed her diabetes, and provided her with the exact medications she needed to clear up her MRSA. The physical therapy team was incredible. When my grandma first arrived, she couldn't walk at all. With their consistent support, encouragement, and expert care, they got her back on her feet--literally. Today, she is walking again, something we weren't sure would even be possible. A very special thank you goes to Lexi in Social Services. She has been the best case manager I have ever encountered. Lexi went above and beyond in every way--always on top of everything my grandma needed, attentive to her wants, and proactive about her care. She made sure nothing slipped through the cracks and gave us so much peace of mind during such a difficult time. If you are looking for a facility that combines excellent medical care with genuine compassion, Arlington's Gardens Care Center is absolutely the right choice. And if you have the chance to work with Lexi, consider yourself very fortunate--she is truly exceptional!

All I can say is that I've been very critical with the care my wife is getting after a brain tumor…read morethat was removed in early April. To everyone that had a hand with helping my wife with rehabilitation we are completely amazed how far she has come ! Amazing staff and employees from the front office to the nursing and PT staff that has had a hand in her recovery. If you are looking for a Skilled nursing facility this is one of the best places in Riverside that is dedicated to helping your loved ones. This place is clean and doesn't smell and is properly equipped for patients needs and support. Social services is amazing and very helpful setting up appointments and transportation and making sure everything is in order when discharged. Amazing PT staff that actually care and strive for excellence in providing patients care and rehabilitation. Amazing kitchen staff that always go the extra mile and provide special requests if needed, oh yeah and they have an ICE CREAM shop for the patients that opens up 2 times a day for patients . As for Activities there are plenty of things to do and they are dedicated with providing patients with numerous activities everyday. Another thanks to facility maintenance and housekeeping for always providing a clean and comfortable environment for everyone to enjoy. On that note if you are looking for somewhere that's going to give you the best quality service this is definitely a good place for your loved one ! Thanks again Carson for the attention to details and your assistance in making sure the Quality of care was 100% .

My dad was here for a couple of weeks after a stroke. Overall, he mentioned that the nurses were…read morevery nice and respectful to him. Pros: Madison was very helpful and responsive when I had questions regarding updates with my dad.she returned calls/texts promptly and was very sweet. She truly made the experience much better for our family. Nurses were very friendly and helpful over the phone/during window visits. They seemed happy to be there. Cons: Case managers and Docs were not very communicative. I had to call multiple times to receive a call back from case managers. Doctors never called back when requested. It felt very similar to the hospital(lots of phone calls and heavy advocating) in regards to case managers. Equipment abs med orders were also an issue when my dad was released. Overall,I would recommend this place but I did want to give an honest review.

Everything!!! They are very incompetent. There is no good communication between upper management…read moreand staff. I hated my stay there there and would never recommend Villa to anyone!!!

D. Matthew Russel Reyes was incredible. He was exceptional with my first physical therapy…read moreappointment and accommodated me to feel safe and comfortable since I am pregnant. He is very knowledgeable and provided me with printed sheets of exercises that are safe with pregnancy. Very happy with my services!

I highly recommend Marketplace Chino to anyone who needs physical therapy or rehab…read more The staff is friendly, caring and very good at what they do. The facility is clean and the equipment is top notch.

Shoutout to this staff for their incredible support and coordination. Every time we get a resident…read morefrom this facility, it's clear they've received thoughtful, structured care. Great partner in the recovery community.

After doing extension research, I sent my out-of-state daughter here for inpatient 30 days…read more Ultra caring staff and I mean ultra. She and I cannot express enough accolades towards the staff. Would I recommend her going back someday or to another friend... definitely not. The medical detox (and there after) protocol is their standard protocol that I was not familiar with, at the time. My daughter experienced a horrific nightmare that set us at UCLA for days. This was the most horrific experience of my life. UCLA doctors urged us not to go to back ORO.. however, she was already emotionally acclimated so I did send her back after our hospital bonanza. I would urge anyone admitting themselves/loved ones to do extensive research on what the "medical cocktail" is that is pressured upon the patients. I'd also choose another place that mandates participation/attendance. Otherwise, what is the point. A paid for insurance AirBNB? I was so excited for her to even go, that I missed a lot of critical details. This isn't vacation. Any rehab is what you put into it. But paramount, don't overmedicate and research what exactly is being prescribed. The max hours of 1-1 therapy is what I'd look for (Passages).

The nurses here were amazing honestly. They helped me through the worst part of withdrawal. After a…read morefew days I felt much better physically. Really grateful for the help.

From the owner: Corona New Life Rehabilitation is a Drug Rehab for individuals who are suffering from Alcohol…read moreabuse and Drug addiction. We offer Inpatient rehab and Drug Detox as well as Alcohol Detox. We also provide opioid detox treatment for Opioid addict rehab. We specialize in alcohol rehabilitation which is comprised of alcoholism treatment and 30-day alcohol detox methods. We have drug treatment specialists for different types of substance abuse such as heroin, oxycontin, and fentanyl dependence, meth addiction, crack addiction and cocaine abuse. Our Drug Rehab has many drug detoxing services available and provide alcohol treatment, addiction detox and alcohol use disorder recovery. We also specialize in heroin detox, cocaine detox, opiate detox, meth detox, substance abuse detox and more. Our Drug treatment centers offer 24/7 detox recovery for those seeking immediate help from alcohol abuse and drug abuse. Contact our Detox center for more information on our drug & alcohol rehab.