Horrible place came to see my mom and this hispanic lady with brown hair that had students bossing…read morearound was so rude. It was morning shift. She kept telling the students "can someone pour water for me" in a rude matter, when she could do it herself. She kept treating them like they didn't know nothing. My mom asked her for water and the Hispanic lady told a student instead. Please people like her need to stop treating people like that. She was treating them like slaves. My mom said she's scared of her too, she doesn't like how she is so aggressive. Please do better.

jade and lucia are the worst employees, One Star I would not…read morerecommend this facility to anyone looking for quality care for their loved one. From the beginning, communication was poor and promises made during the tour were not kept once my parent moved in. Staff seemed overwhelmed and untrained, with high turnover making it hard to build any consistent relationships. Medications were mishandled on multiple occasions, and basic hygiene needs were often neglected. The facility itself looked fine at first glance, but once you're inside regularly, you notice a lack of cleanliness and attention to detail. My concerns were repeatedly brushed off by management, who seemed more focused on appearances than actual care. We ended up moving our family member out after a few months--it was a stressful and disappointing experience

JoJo caregiving services!…read more Exceptional caregiving is about more than providing assistance--it's about offering compassion, dignity, and genuine support when families need it most. Thank you to the incredible caregivers who consistently go above and beyond, treating every patient with kindness, respect, and professionalism. Your dedication, patience, and heartfelt care truly make a difference in the lives of those you serve. We are deeply grateful for everything you do.

I went there to check out the place for my mom, the place was clean, and welcoming! The manager…read moreMonique was caring and so patient with my mom's questions. We felt safe and truly cared for, I think this place will be the perfect fit for us.

Do NOT bring your loved ones here!! The staff stole my grandmas rings she NEVER takes off, tells my…read moremom "you and I both know she has never had any rings since she has been here".. there is currently an investigation going on for elder abuse and other things, these people are horrible. They turn your loved ones into zombies, treat them horribly, and streak from them. The staff here are pathetic and poor excuses for human beings. A large amount of the residents were taken from this place yesterday and taken to the hospital, if you have family here that weren't take. To the hospital, find a new home for your loved ones. Do not trust these fake people with the people you care about.

Care quality loves one go there for a reason and you expect the care they receive will be just like…read morea hospital

A warm place with great staff. Anna hmmm. I will go there if and when I need excellent care.read more

ana hmm the place is to far but great staff. they are truly care about human being . They always…read morecheck on and they don't abandon .

Great affordable 55+ neighborhood with $60 per month HOA that covers maintenance for 2 acre common…read morearea grounds, swimming pool and clubhouse. Community homes built in 1962 and many still have the nostalgic feel.

The care is OK. But if you have personal clothing , phogragh everything you got or when you get it…read moreback,it's not in your belongings. When asked for them they tell you to wait until Monday. But when you had wanted them they are no where to be found.

If I could give no stars, I would. First off you can't get through on the phone and when you do,…read moreyou spend over 15 minutes on hold. They have no rails on the beds so patients can roll right over onto the floor. They never called me to let me know my mom had pneumonia; I had to find out from my mom herself. There is garbage on the floors that never gets picked up. The patient phones in the rooms are out of order so my Mom can't call me. I work in the medical field and I wouldn't send a dog to this place if I had a choice.

Beautiful and newly renovated nicely maintained and very well kept property. I was sold after my…read morefirst visit at Vista Montana as I was in search for a forever home for my Uncle who is elderly. The activities and the amenities offered for the residence is great for the reasonable pricing. The caring hearts of the staff, exudes, kindness, empathy and selflessness always. Staff always take time to stop and greet or have a small conversation with the residence there. They also take time to help someone no matter what their position is. Rather they work in the kitchen or on the grounds, they are just exceptionally nice. I will highly recommend it for anyone who is looking for an assisted living or independent care for themselves or a loved one.

WELL-PROTECTED & GREAT BREAKFAST! I was searching for an elderly friend with my companion the other…read moreday and we were impressed by the heavily guarded facilities. I spotted senior living staff at every corner. There's a set of apartments for independent residents who need minimal help and a more hands-on quarter with 24/7 assistants on site. The quality of care is solid, it's a popular choice for many seniors in Hemet. Elevators are accessible, the food's good, and there's even an underground parking garage. My primary issues were the odors in the apartments. I don't think the floor is properly mopped. Someone needs to come in and Lysol the joint. Additionally, some of the CNA's in the apartment section were borderline grumpy. Customer service needs a vibe check stat. Type of care: Dressing, bathing, feeding, etc. it's a Swiss-army knife of a facility not too far from the Hemet Hospital.

I'm looking for an Assisted Living place for my sister-in-law. She has MS and is living in Arizona…read more We need to get her closer to us in Pomona. I called The Village and spoke to Ana. She was wonderful and upbeat. The price for an apartment was more than my sister-in-law could afford but to my surprise Ana told me about other options to look into. I have looked at 10 other places and was never given this information. I am grateful to Ana because I was about at my wits end. If they treat a stranger like they did me it must be a fantastic place to live at. Thank you Ana

The staff at Cottages of Hemet are clearly working hard to keep everyone happy, and that deserves a…read morespecial recognition. The fact is you can't please everyone all of the time, that is especially true in assisted living. However, from what I've personally seen, the staff at Cottages of Hemet do a very good job of pleasing most residents most of the time. That says a lot about the love, personal efforts, patience, and compassion the caregivers put into their work every single day.

The wise and expert advice provided by Sales Manager Brittney was spot on. Her help to facilitate…read morethe move-in details went above and beyond. In the end, we did not move there because it was too distant from family members. Our search continues.