Thank you so much ms. Liz for providing such great care and hospitality at this location. You are…read moretruly an angel!

La Vista. Mfi saved my life. I loved all the staff and I've been thru many rehabs: but this…read morebeautiful place was a blessing because I never thought I could get clean and stay clean .I'm now 8 months clean and I'm so glad to be out of that darkness

Doesn't deserve a star at all. My daughter was tossed after a couple weeks here for....I don't…read moreknow, anger issues...and had scored something from a guy at their fence. After struggling with me to find someplace to stay ( I was in Colorado) I finally got her a hotel in town. She was tossed by a part timer helper on a Saturday...miscommunication and anger I'm sure but isn't that what these $30,000 rehabs are trained for? And they promised me that they were dual diagnosis. Well, everyone, my only daughter died a month an a half later. They wouldn't give her the Vivitrol I had paid for and was in house before she left...or when she tried to return. This place is a scam for the money...can you imagine after Sara died I couldn't find out what had happened...claiming HIPPA concerns. If I can prevent one suffering addict from coming here and choosing somewhere else instead this post will have served me and you well. My best hope for your success.

My daughter has been to 5 rehabs in the last two years. This one was by far the best. She suffers…read morefrom alcohol addiction and some mental health issues. I think the best thing about this place is the staff. They are very understanding and patient and she stayed there for quite a while. They also work with you on the insurance side to get things to work out financially. Most importantly they are and all women facility and that is preferable to having males and females in the same group. I highly recommend this place for any females were having problems with addiction for alcohol drugs and or mental health issues

The care I received to regain my strength after a long hospital stay was mostly great! The CNAs…read morework hard to help everyone. Top notch who didn't miss a detail were Veronica and Giovanni. Veronica should train every CNA. She was the most professional, kindest and attentive CNA. Thank you Irma for delivering me to my car with a smile and a wave goodbye. The entire physical therapy team were great. Maureen, the occupational therapist assistant, was the most caring, positive and thorough . She was the only one who started me on Diathermy first, and she was spot on using that therapy on me! Nurse Evanie, who distributed meds was so cheery, kind and professional. She listened to my needs and acted promptly! I never waited long. The facility is kept super clean and maintenance crew like Hilda, Pedro and Lu Lu entered the room without loud chatter and were respectful and considerate of my needs to not have strong cleaners on the floor due to my respiratory condition. This place is not the modern remodeled kind but the care and cleanliness really matters a lot. The food was mostly very tasty. They happily substituted anything on the menu. The only change I would like to see is syrup without high fructose corn syrup and creamer without artificial ingredients If I didn't mention all staff by name, I still thank everyone for making my difficult time a little easier. My Kaiser dr on staff,Dr Ikstander and Dorcas were wonderful and attentive.

I was a patient at your facility for almost 2 weeks in mid December following colostomy surgery and…read morea colorectal tumor diagnosis. I wanted to take a moment to thank your team for everything they did on my behalf during that time. Your entire nursing team on Station 2 where I was located was so welcoming and helpful to a new and extremely anxious arrival like myself. I must give special mention to CNAs Veronica and Alma with whom I spent the majority of my time. They were always attentive and cheerful when I needed it most. Assistant Director of Nursing Mike Lamb also went out of his way to assist me when I had questions or concerns about my situation. The Physical Therapy team was fantastic in their approach to my healing. Primarily led by Ted and Jurbee, my PT sessions became the best part of my day. Their expertise and advice produced immediate results and made me feel much more confident in my ultimate recovery. Finally, your Administrative team- Meredith Shipley, Erin Hickey and Crystal Islas provided the patient related information I needed to relieve undue stress from the moment I was admitted to the day of my release. Again, special mention to Erin and Crystal for their efficiency. Both went above and beyond to assist me with scheduling doctors appointments and home nursing follow-up. As I am facing additional surgery there is a good chance I will be admitted to rehab again within the next few months. I will be sure to specifically request your facility. You are very fortunate to have such a professional, skilled and compassionate group of people working with you in the service of others struggling with various health challenges. Please let everyone there know what a difference they make and how very much they are appreciated!

It was recommended by my neurosurgeon and primary MD that I be admitted to a care facility post 3…read morelevel laminectomy. I was brought directly here from Temecula Valley Hospital. I am very impressed with this facility. I have noted that all of the employees appear to work as a team. The physical therapist are very committed to their patients. On day 5 here I was able to walk using a front wheel walker approximately 15 steps! Prior to surgery on 8/3/23, I made one attempt to walk and it was a struggle Obviously the surgery was a success and I am very happy to be receiving my post op care at this facility. A shout out to PT Ted and Angel. They both really encouraged me to get up and walk!

A terrifying experience! People screaming for help. Put in a dark room in the middle of the night…read more Women finally came in with flashlights to talk to me. I was ambulanced from Temecula and had no family with me. They could hear the screaming over the phone and told me to call the police. They arrived with an ambulance to take me safely to Hemet hospital while waiting for my insurance to get me to another facility. San Jacinto Valley was great but I wish I was at one of the ones closer to Temecula. DONT GO THERE !!!!! Btw I have United Health Care and Medicare.

I was sent to a small waiting room I had 4 falls was very disoriented after two words I'd forget…read morewhat I was saying. I needed to use the restroom and although there were medical staff doing nothing and standing right there looking at me, no one would help me all I needed was a wheelchair. That went on for seven hours. After this happening, a tech was supposed to take me in for an MRI. He didn't want to do it. I could hear him trying to get others to do it or to come with him. ( I'm pretty little and not that difficult to deal with ) I heard someone saying "Sharon likes falling down" and others laughing ( maybe because I had been in for falling before ? )Due to my thought process this was a really scary time for me. Between the staff in the waiting room the tech for the MRI and the other staff thinking my falls were something to be laughed about they were very unkind and unprofessional. I do have to say that the Doctors were always great. And once I was taken up to the 6th floor I have nothing but good to say the Doctors Nurses CNA's everyone I encountered were always professional kind and caring.

This place is a joke. The ER doctor was so inappropriate, the primary physician has not touched…read morebase with us..havent been available for the 4 days my mom has been here. The case manager does not know anything and haven't been able to help. I called to have my mom changed and waited over 30 min before asking again. The nursing staff is very rude and not helpful. No one wants to do their job here and I have to come everyday to make sure they are taking care of my mom...im so frustrated with this hospital... On a good note the GI and Cardiologist were amazing and made sure I knew what was going on...

Nurse Tawny is a wonderful nurse, very friendly and knows her meds. -Judy Thornbroughread more

Had a family member there after a stroke, first room was nice since it was a private room , not…read moreenough CNA's to actually do a good job with patient care , they would rather have my family poop in a diaper then offer a bed pan , or took forever to answer call lights, some nurses were nice and some just flat out didn't no what the hell they we're doing or talking about when asked questions about my family. Supervisor or only RN on each station tried to ignore you if you had questions . Had to be there daily and do a lot of complaining to get anything done for my family. Administration of course was nice since they don't want complaints. Try and stay away from this place if possible if not please stay on top of your family or it's bad patient care from start to finish

As an athlete coming back from a tough injury, the team at this location made my recovery process…read moreextremely motivating. From the very first session, I felt confident that I would be back playing soon. Dr. Harvinder Toor and Dr. Dakota pushed me every session and kept me focused on getting stronger and returning to the field. Their support and dedication really made a difference in my recovery. The environment here is also great, everyone is friendly, professional, and creates a positive atmosphere that makes you actually look forward to coming in. I'm very grateful for the help I received here and would highly recommend this place to anyone going through recovery.

Max is a very caring and competent. As a former manager in a major corporation I would have loved…read moreto have quality people like him.

Went to visit my sister in law today today at ManorCare, what a nice surprise after the other place…read moreshe was able to get out of the other day! ManorCare is very very clean! Patients seem well taken care of! Her dinner looked and smelled delicious! I would definitely recommend this place!

The care is OK. But if you have personal clothing , phogragh everything you got or when you get it…read moreback,it's not in your belongings. When asked for them they tell you to wait until Monday. But when you had wanted them they are no where to be found.

I'm looking for an Assisted Living place for my sister-in-law. She has MS and is living in Arizona…read more We need to get her closer to us in Pomona. I called The Village and spoke to Ana. She was wonderful and upbeat. The price for an apartment was more than my sister-in-law could afford but to my surprise Ana told me about other options to look into. I have looked at 10 other places and was never given this information. I am grateful to Ana because I was about at my wits end. If they treat a stranger like they did me it must be a fantastic place to live at. Thank you Ana