Look at most of the good reviews, from "people" touring the place. All those nice pictures are from…read morethe owners. It doesn't look like that. Eduardo and some staff are amazing but it seems their hands are tied by corporate. Since being taken over it has gotten more expensive, but the only money they put in is the updated lobby that people see first. My dad's hallway has been a disaster area since December with a "remodel". He had to be out of his room twice for 8 hours bc they were working on it. Luckily he had my place to come to, but what about those that don't? Had to be locked in their rooms or chill in the lobby. This was 2 months ago, the pictures are from last week. My husband was hit in the head by an alarm hanging from the ceiling that's been that way for 2 months. What if that was my 89 year old parent and he fell? So unsafe. Dad was having plumbing troubles and they came to look at it. Said someone near him flushed something they shouldn't have. Their solution was that he get a container to put all his toilet paper in and he can't flush paper anymore. HE PAYS $2,400 a month for a small studio with no kitchen!! He can't even flush his toilet paper. When they came to check it they left the bathroom a mess and left the dirty plunger in the shower floor. This is unacceptable. The residents deserve better.

So far we are very pleased with the process. Esmeralda C. has been so helpful with the admissions…read morepart.

This review is from a prospective viewpoint. My parents were looking around the community for…read moresenior living. While they did not end up living here due to costs, I will say our experience was a positive one. Even though it is right beside the noisy freeway, you can't hear the noise inside. The place was very clean, very posh. They are 3 years old and it shows. Decor is modern and classy. Michael gave us a tour. He was excellent. He was very responsive beforehand. He has you parking at the one spot in front with your name on it. They had your name printed out on the table. The whole experience was a good one. At the end, Michael gave my parents a special cake in a box. He was fantastic!

The staff in this community are caring, professional, knowledgeable and kind and the building is…read moreabsolutely beautiful and well taken care of. The corporation is unmatched. The care, compassion, training and support that come from the top shows in each WellQuest. The residents are always telling me how happy they are here and that makes me happy!

Diane is a very welcoming director here at sunny rose senior living, always smiling and greeting…read moreall residents, staff and family members, she's there when you need help. I'm giving this facility 5 stars. Thank you!

My mom is a resident here at Sunny Rose Glen and I have been happy with the care she receives. All…read morethe staff have been very nice and accommodating ! I know that my mom and some of the other residents can be very challenging at times . But most of them are always so friendly. Nancy has truly helped me when my mom has had various issues or conflicts. She goes above and beyond and I am truly grateful for her. They're in the process of doing upgrades throughout the facility . Which will be very nice for the residents .

Unfortunately, the efforts of the care givers, physical therapists and medical professionals are…read moreundermined by the incompetence of the administration. The social worker & case manager were unprofessional, non-comunacative, and boarder line incompetent. Now, I am receiving calls regarding billing, when I have not received an accurate detailed account of mom's stay or indication that insurance has been billed. The person calling me is rude and unwilling to let me speak or respond to explain our concern and expectation of written documentation. Mom's stay was continually renewed by this facility without our approval nor were we notified each time they extended her stay. We finally had to make the decision to discharge mom based on the fact that there was nothing physically wrong and no need for her to be there. Do not allow your loved one to go to this facility.

Hi quiero felicitat a todo el personal del department de actividades porr la cena Que nos…read moreofrecieron el dia de hoy por motive de las fiestas patrias todo estuvo delicious , la decoration y sobre todo el carino y la attention para cada una de nositros, gracias por su paciencia y Dios los bendiga ahora y siempre Gracias gracias gracias!!! Atte. Marylou Thomas room 206 Gracias Liz, gracias Cecy gracias Priscilla y kitchen staff

If I could, I would give Heather and her staff at Concord Estates 10 stars…read more My dad lived at Atria for 3 years in the unassisted / Sheffield building, which he loved. Unfortunately, and like with so many other older people, a UTI lead him from one health issue to another, until he required around the clock care. Atria did nothing to help us and left us feeling disadisappointed and misled. Suddenly, we were having to arrange 24 hour caregiving while also having to look for his new and hopefully LAST home. Luckily, we were directed to Concord Estates by two unrelated, but equally enthusiastic, referrals. I called Heather and it turned out that there was one room open... the same room recently left open by the father of referal #2 and lived in by the father of referal #1 directly before that! It felt like (and I believe was) divine affirmation that we were going to the right place! We were lucky that it happened the way it did, but it is the exception. Most people have to look online, read reviews, and pray that they are making the right choice for their loved one. So I am writing this to let you know that you can stop your search now - take deep a breath and relax. Advocating for your loved one is no easy task and sometimes it feels like you are fighting everyone you come in contact with, just to have them treat your loved one with the respect and honor they deserve! When you move your family member into Concord Estates, Heather and her staff (especially Sammi!) become your new teammates in that fight. Unfortunately, my dad's health worsened quicker than anyone had anticipated and he passed away last week. He was in the ER for a catheter related infection, when he suffered a massive stroke. Sammi and an outside caregiver named Ben came to visit Bill in the hospital the night before he passed. Nobody paid them for that, they did it because they CARE about the people the work with. Heather was in constant contact with my sister, my wife, and me during that chaotic last week in the hospital. She called the Drs and nurses in the ER and the hospital, still advocating for him, right up until the end. She deciphered their mixed messages for us, listened to us vent, and did WAY more then the owner of the board and care facility where he happened to live at would ever be expected to do. Please... take another deep breath and relax now. If you are lucky enough to get your loved one into Concord Estates, thank god and know that they (and you) are in very good hands.

I absolutely revoke my review of Concord Estates. I was asked to write a review and at the time…read morethings were good. That changed drastically for us and I actually removed my Mom from the Medi-Cal waiver and we are now paying full price for care elsewhere. I felt it very necessary to move her in order to have the quality of her life much better than it was at Concord. I cannot recommend it to anyone at this time.

Having never been through the process of finding a place for a senior to live who needs assisted…read moreliving, I didn't have any idea of how to go about this. By some miracle, I stumbled onto Catherine who was a godsend. I had a very short time to move my family member from a rehab center to an assisted living facility close to me. With Catherine's quick response, I had appointments to tour five facilities in a matter of hours and was able to tour these places over a three-day period. Catherine followed up each time I toured a place to ask my thoughts about the place and what were positive and negative qualities about each place as it related to my family member. By doing this, it made me focus on what would be most important for him. I am so thoroughly grateful to Catherine for her help. Thank you, Catherine.

I was completely overwhelmed and stressed on needing to quickly move my mom from AZ to CA . I had…read morespent hours and hours calling so many senior living facilities and was getting nowhere. I got in touch with Catherine and she was so reassuring . She worked like lightening and found me some prospective facilities that met our exact needs to tour within an hour! She was a GODSEND!! I just cant say enough good things about her and her kindness, efficiency and follow thru! Catherine literally takes the guess work out of your search. Thank you for everything Catherine! Because of her fabulous service we found a wonderful place for my mom in less then 24 hours!

5 stars for Dr Zi!!! The best homeopathic doctor ! I am so grateful to him for changing my life !…read moreHe offers every type of service for wellness health from B12 injections to IV vitamin infusion therapy and much more . His prices are so affordable! He is very patient and kind and really listens to his patients and offers great advice and supplements. You will not be disappointed. He is the best friend you always wanted. I go every week. I learn so much from him. He uses safety and Covid 19 precautions in the office so you will feel comfortable. Great location and easy parking ! Melanie B

From the owner: Dr. Zi is a CA medical licensed holistic naturopathic doctor willing to help you find the cause of…read moreyour symptoms and utilize natural remedies to optimize your health. Besides symptoms, we view your body as an integrated system and treat the whole person. Besides providing vitamin injections and IV therapy, Dr. Zi also specializes in GI health, autoimmune conditions, thyroid and female hormone balance, and integrated oncology/cancer care. Vitamin injections and IV therapy are walk-ins available now, please give us a call today!

24/7 Care lives up to their name! Both my stepfather and Mom have needed 24-7 Care for many years…read more For the last couple years, it's just been my mom, but they have been as consistent at providing care as we could've dreamed! When anything suddenly came up, they seem to have the next man up plan in place. Or in case, it's a female caregiver. We just want to show our gratitude and sincere best wishes for their continued success. Of course they offer other types of hourly care as well, and had a great competitive rate. And last, but not least the people that are helping them succeed are the heart of the care team. They've always seem to have a lot of experience and handled sometimes difficult situations extremely well.

From the owner: Our business specializes in creating a better tomarrow with individualized Homecare! We provide…read morelic, bonded and insured caregivers, house keepers, tutors, babysitters and nanny's!

Wish I could leave O... or -5 I called in such a nice,…read morepolite, professional way, explaining I am an experienced Caregiver and Home Health Care Aide, and got hung up right in the face. Im sorry you guys aren't professional enough to have a website.. "Sarah's Good Life"? more like Good Bye Sarah and obviously good riddance! Seriously dodged a bullet from possibly being under an employer who doesn't even I have the decency say "sorry, were not hiring right now"

Bad customer service when they answer the phone they are just rude or quick to get off the phone…read morewith you.