I had my yearly carpet cleaning today. Ben was the tech, he has been here before, what a good guy!…read moreVery professional as always. It's a little pricey, but you get what you pay for. My carpets look great.

Disappointing Experience with ZeroRez -- Unresolved Damage and Customer Service Concerns…read more Unfortunately, my experience with ZeroRez has been extremely disappointing. Following my carpet cleaning service, I discovered cracked tiles and multiple areas of damaged grout. In addition, my shower has remained unusable. These issues have been a significant source of frustration, and I am seeking a resolution to the problems I have experienced. My attempts to address these concerns have been particularly stressful. Over the course of 12 days, I experienced repeated communications that I found excessive and upsetting. Despite the unresolved concerns regarding the damage and my shower, I was also charged a late fee. I believe customers should have a reasonable opportunity to resolve service-related disputes, particularly when concerns about property damage remain outstanding. In my experience, the handling of this situation has fallen well short of my expectations. I am sharing my experience so that other consumers can make an informed decision. I encourage anyone considering ZeroRez to ask questions about its service procedures, how property damage concerns are handled, and how billing disputes are addressed before scheduling an appointment. As of the date of this review, my concerns regarding the damaged tile, grout, and nonfunctional shower remain unresolved. I would welcome an appropriate resolution to these issues. Based on my personal experience, I cannot recommend this company at this time.

Jonathan Dunn & this company are highly recommended IMHO. I'm a repeat customer & I have nothing…read morebut good things to say about this company. Thank you for being flexible in your schedule today, so my little man cub could get some shut eye. In addition, I recommended you all on Next Door.com as well for my neighborhood. I won't be going anywhere else but Dunn Right for my carpet cleaning & restoration needs. Thank you again for yet another great experience!

Thank you so much for doing a great job cleaning our carpet!!…read more Extra thanks for the following: 1. Coming to Esparto 2. Taking time to do the job right. 3. Calling when you were on your way All of these things give you extra points in my book. Plus the carpets look great! I will definitely call you again to do more of the house and maintenance cleaning of the other carpet especially the hallway of high traffic!!!

An absolutely amazing company to do business with not only were they prompt with their arrival, but…read morethey did an amazing job

We had Terrence come out and clean out our drier vents. We had received one of their mailers, and…read morewere excited to see that they go beyond just carpet care. Terrence and his team arrived within the three hour window, were efficient, tidy, and professional. Overall very pleased with their service and with the coupon, it was well worth the price. No longer a fire hazard, and hoping my drier runs more efficiently. A huge wad of debit and lint was removed, and I have great peace of mind. Two thumbs up!

Below a note I gave to Chris is my full review of Tile Outlet & Granite…read more  Chris, There is no way to explain how much you've helped the wife and I. From my first call to the shop, you took care of us. From the first time I walked in, you took care of me. The next time I came in you took care of us. After our back-up tile guy bails on us, you took care of us... and then we end up with Tony, who truly is a Tile Master. You guys took a Shit Sandwich, ground it up, turned it into fertilizer & grew us the most beautiful organic garden to look at & enjoy. These words can't even begin to really let you know how we feel. Thanks for Being You! m.y. Without a doubt... doing business with Tile Outlet & Granite was as seamless as possible. Each and every member of the Tile Outlet & Granite family made me feel like a valued customer from day one; whether calling back in for a substitute product to research, dropping material off at my home because something had to be adjusted mid project, or blessing us with an amazing human being, Tony, a master of tile setting.  Our past GC for a home renovation (that claimed he & his PM were experts at doing tile), who is a complete shyster with no business even thinking he could install tile, especially to be within parameters for the excellent warranties that both Schlüter and ARDEX offer, which he sold us on, was a complete charlatan. We were saved by Tile Outlet & Granite! Words can not even describe what Tile Outlet & Granite had to do in order to clean up the shoddy work done by someone claiming to know how to use Schlüter products. Every single area tiled in our home that needed to be remedied or redone has been done so correctly this time and also looks beyond amazing! Don't make the same mistake I did by believing a fraud and getting dooped. Call Tile Outlet & Granite and have it all done by true professionals that know how to make your tile and granite look excellent and get it done right... THE FIRST TIME with their true professionalism; whether in the office or in your home. Thank you, Tile Outlet & Granite!

My wife and I wanted to update our bathroom, and we received several proposals, most of which were…read moreshower inserts. Due to the high cost of these options, we contacted Tile Outlet and Granite and received a very reasonable bid to replace the existing shower with tile and glass doors, and add tile a tile surround on the tub. When the job was complete, we were extremely happy with the results. If you're interested in updating your bathroom, pass on those "one-day" shower replacement companies and contact the outstanding people at Tile Outlet and Granite. Tile Outlet and Granite offers impeccable design advice, great products, outstanding installation personnel!

From start to finish, the folks at Gutter Done were professional and helpful. All of my wife's last…read moreminute changes to the scope of the project were handled correctly and without complaint. Don't know if I'll ever need roof gutters again, but would definitely use Gutter Done again.

Glad I read the reviews, only one bad but digging there are a lot more. All I did was call to get…read morea quote for putting up a rain gutter around our 12 x 14 gazebo. I called and a man ( thinking owner ) he answered the phone and said " Yeah " I said I'm sorry I got the wrong # . His response was who do want, I said Gutter Done. You have the right company, I'm driving call back and leave a message and I will pass it on. WOW, not a way to run a business. Barb J

Ok. Let's start with the reviews. When I met with James the owner for the first time. I was SURE he…read morepaid for good reviews. Just cause he has so many good reviews. I will tell you this. These reviews are real! His bid was the highest bid. But I decided to pay for good quality. I took a chance with him cause I didn't really know it will be quality work indeed. I'm OCD with anything so I planned our new gutters install with new downspouts and foldable extensions. Color and placement. He was very knowledgeable and helped me out so clearly with my endless info requests. I'm very methodical so we made sure all my issues were addressed before day of install. On day of install he sent his superhero's crew. They were respectful, cleaned after themselves and made sure I was very happy with anything they did. I gave them the breakdown and even when I found out I made mistakes with some downspouts colors that just didn't work, they replaced them with no hitch or even questions. I was speechless. This company is the 2nd or 3rd service provider I ever encountered in my life that are professionals that do their work methodically and meticulously in a way that can be appreciated by any ocd and detail oriented person. It was a joy working with them and as I mentioned to James. I rather pay more for minimal to zero headache given by provider. One little thing, the job was done in two stages, one removal of old gutters and taking debries to the dump and second, install of new gutters. Between those stages, I was not notified by the crew that it will be a good idea to scrape off waterproofing gunk left over from old gutters and paint the fascia underneath to make it look seamless after the install. But I did that never the less, aka ocd me. And gutters turned out wonderful. Thank you James for our new 5" k style Gutters and leaf blaster pro leaf guard install. Since our roof is not new, after gutter install, My husband fixed two small flashings that weren't butting well and causing edges of gutter to leak and now it all works wonderfully. Hire them!! Priceless

I regret hiring this company. I hired this company to replace all of my gutters and add additional…read moregutters. They said it would take a day, but then they only sent one guy to do all the work so it took longer. Later that year, I was having issues with part of the gutters. They sent one of their employees (I forget his name) and he claimed he didn't see anything wrong. What was weird was he then gave me his personal cell phone number and asked that I call him directly for any work. Basically trying to do more work for himself and not the company. I called the office, Amber said that isn't normal and not to call him but to call the office. They never fixed a thing or could find the issue. After that, I was shopping for a new roof. I spoke with their employees again. A couple employees came and gave me an estimate. There said a couple things that made me question them. They also said they sub contract another company. I didn't want that, plus was questioning a couple things they told me, so I went with a different company for a roof who was great. Later on, after a couple days of rain (still within warranty) I noticed standing water. I spoke with an employee about this. I asked about adding a downspout. They had scheduled me on a day I wasn't going to be home and a day we did not discuss. I called and spoke with Amber who said she needed to speak with Paxson first. I even said to her, I'm the homeowner and this date was NOT discussed and I won't be home, don't send anyone that day. This went back and forth and she rudely yelled at me on the phone and hung up. I then get Paxson on the phone and let him know about how rude Amber is and about the situation. At this point I only want to go through him since Amber is completely unprofessional. I advise him of the situation PLUS at that point I had noticed leaks in the gutters (still within warranty). Paxson said he would get back to me. Never happened. I'm assuming it's so time could run out on the warranty so they don't have to deal with it. I called to speak with Jordan. This took multiple attempts because Amber didn't want to be helpful at all. When I did finally get in touch with him, he just talked to me like I'm stupid and seemed annoyed that I reached out to him. I sent him pictures of the leaks and all he said was "I don't know" to everything. After attempts of getting Paxson on the phone, he did say his wife was having a baby and would get back to me. I waited MONTHS and he never did. This company will never get another dollar from me. Luckily I let my neighbors know of the situation and one went with a better company (search and you'll find good ones). With all of this, I definitely don't recommend this company. I'm also SO glad I didn't hire them for my roof. Not only do they not deserve the business, but there's no telling what other nonsense would have gone on with that and I need a company that stands by their warranty, not dodging it. Good luck dealing with them if you have an issue. I'm sure they'll try to respond to this with some nonsense and lies. Don't listen to any typical response they have. I have proof of everything.

I went to the Nampa Home & Garden show and picked two companies to obtain quotes to change all of…read moreour carpeted floors in our home to hardwood and to re-sand and stain our dining/kitchen floors. Karl came out and spent the time and answered our questions without us feeling rush and felt that Integrity would be a good fit for us to complete the work. We were extremely happy with the work that his team lead by Jeremy Reese did for us. The team was flexible in how the project was done and were professionals the entire time it took to complete the installation, sanding and staining. Communication between us and Jeremy was completely open which made the process more enjoyable as well. I would highly recommend Integrity Hardwood Floors to anyone looking for a quality company to use to change their floors to hardwood or even to freshen up their existing hardwood floors.

They did a great job refinishing. But later we wanted more hardwood installed in the living room…read more When I had some carpet taken up and had matching hardwood installed/extended, the seam was very visible. They came out to fix it but it still is very visible and bugs me every -single -day.

I accompanied my mother to IFS to start the process researching flooring options. We mainly dealt…read morewith Jennifer, but Katie also lent her expertise to answering our questions. Both ladies were knowledgeable and kind. They were attentive but not at all high pressure salespeople. We went to Great Floors later in the day to continue our research. Our experience there could not have been more different. The salesman was dismissive and rude. He then left us to look at the displays and never checked on us again. Great Floors had a larger selection, but most of displays lacked pricing information and no person there to answer our questions. We were the only people in the store. We haven't bought yet, but we ARE going back to IFS and working with Jennifer and Katie.

We recently replaced the 23-year-old flooring in our house. Idaho Floor Supply did an OUTSTANDING…read moreJob. It started when we met the owner Robbie. He explained what our options were and what we could expect during the remodel. The front-end staff Katy and Jenn were very helpful. They answered our phone call and kept us informed about time lines. Anthony and his crew were top-notched. Their installation was EXCELLENT. They were respectful of our house. They showed up when they were supposed to, cleaned up after themselves and helped us to store the extra pieces. As in all large projects they was a glitch. Robbie and his team recognized the problem and made it right. This is all you can ask for. I will probably never have to replace my flooring again. If I did, or if you need new flooring, you could do better than Idaho Flooring Supply.