The General Manager called me and we agreed on a solution to overlay the repair to make it…read moreinvisible. The repair is now complete and done to my satisfaction. Thank you following through on my comments. I did not rate them with five stars due to the initial issues I encountered.

Significant crack in foundation required immediate attention. Dave, Nick, Pasquale, Aaron, Brent,…read moreJayden and Carter completed the labor, in the HEAT and humidity with no complaints and with extreme professionalism. They were in and out in six days and left our home clean! GREAT company and employees! In addition, the young men were polite and thoughtful.

Honestly one of the worst experience with a trade company I've had recently…read more My wife and I were in the process of buying a home and there was water issues in the crawl space that needed to be remedied before the sale went through, so we called this company to have them waterproof our foundation. After the $13000 bill and "finish" of the project we noticed water still in the crawl space and our back step mysteriously pitched towards the house. We didn't think much of it because we had bigger projects to tackle. Fast forward a few months and it's time to figure out what happened. We call and explain the situation, and somehow it doesn't fall under warranty. They offer to come look at what's going on and potentially have to finish the project, for another $1500 plus $1000 to take out the step. We consider this to be ridiculous and attempt to take the step out ourself (which we do after another week of back breaking work), only to discover that they dug under our step, likely the cause of the collapse and pitch towards the house and only placed 6 inches of barrier without even attaching it to the house. Now after about 5 calls with no contact back I'm for ed to leave this review warning other homeowners from working with this crooked company. PLEASE STAY AWAY.

I cannot stress enough the value of West Michigan Waterproofing's warranty or the amazing customer…read moreservice and the owner Jeramiah's dedication to making sure the customer is happy! 10 years after our system was installed Jeramiah went above and beyond to make sure we are happy! We have in fact used WMW 3 times on 3 different homes and recommended WMW to other friends and clients they always step up to the plate and hit it out of the ballpark! Thanks WMW for taking great care its truly hard to find a company that cares as much as you do!

Really, they couldn't care less if they do the job right the first time - or the second time - or…read morethird. I paid them in full - but for the babysitting I had to do - I should have been compensated. My "project manager" (Brice) who was supposed to manage the job - was a "no-show". I never got a call from him when things went sideways. He never visited the site after selling me the job. In the end - I would use someone else for my next drainage project.

Foundation Specialist did a full waterproofing system, sump pump and back up battery back in 2018…read moreand I must say we have had zero water or dampness in our basement. We finished our basement and couldn't be more thrilled with the piece of mind that we had a quality job done and the price we couldn't beat! Thank you FS

Used MSR for snow removal for 2 winters now and have not been disappointed! They did a wonderful…read morejob keeping our road and driveway clear all season long. Also, we used MSR to seal coat and crack fill at our place of business and they did a great job. They were professional, quick, and very thorough making sure everything was done perfectly. We were very happy with them and will use again!

From the owner: Seal Coating Crack Filling…read moreLine Striping Snow Plowing Snow Removal Salting Sweeping Paving

Our basement is great! Salesman was not pushy at all and answered all of our questions. Work was…read moredone in a timely manner. They were very flexible. Also didn't cost an arm and a leg! They were a 1/3 cheaper than everdry!

From the owner: Basement Waterproofing Wall Crack Repairs…read moreFoundation Repairs Fix Wet Basements Crawlspace repair Crawlspace encapsulation Wet Crawlspace

BEWARE!!!! WOOD STOVE ENTHUSIASTS…read more.. After a long search in my area for an installer of a wood burning stove (purchased from a well known company) I found Hancock Chimney Service. All of the other companies would not install due to the fact the stove was not purchased from them.. Hancock would. Hancock Chimney charged $99 off the bat to come take a look, then they would send a quote. If I ok-ed this, the $99 would be taken off the total, otherwise you were out of luck - basically locked in. I was quoted $6,000. High end from my research. With obviously wanting the stove, I agreed to have them install. End of October 2022 was set for installation. They had called for the stove manual to be sent before installation, so it was HAND DELIVERED to them. Installation date was approaching and after many attempts to reach the installer to go over what I needed and when to expect the installer, I finally received a call TWO days beforehand. The installer ASSURED the 2 pieces I did not have (hearth & stove board) would not hold up the job. Morning of installation came and the two installers spent half the day measuring where to place the stove and looking in boxes of parts. They informed me that unforeseen parts were needed (couple elbows & straps). They were going to pick them up and return the next morning business as usual and get this thing installed!!! The office called the next morning.... $1,700 ADDITIONAL CHARGE, for the few pieces. That was the end of this disaster. Classic bait and switch.... To make this even more of a scam, they sent an invoice for $1,400??? WTF Having worked hard for a living, I understand paying the two workers for their time. But that is just unreasonable for what "labor" they did do (approx. 6 hours). They really expected me to pay a total of $1,499 for an incomplete job and a run-around. UNPROFESSIONAL! Shady company. Look elsewhere. Van I. Rockford, MI

Jason and crew showed up when promised and repaired our stone chimney exterior and replaced the…read moreinterior heat shield/liner. When they finished, you could not tell they had been here, except the chimney exterior looked great. Mortar joints repaired and sealed, an old ash door removed and replaced with a stone that matched the chimney. They're coming back to work on our driveway pillars next. Highly recommend Hancock Chimney Service.

Contacted Vander Meulen Builders to get an estimate on a condo remodel. Jack Vander Meulen and his…read moreestimator, Alyssa, arrived on time (during a miserable snow storm) and were very attentive and helpful offering advise, details and improvement options I had not considered. The estimate was very thorough and detailed. The references all returned my calls and were happy to talk about their experience working with Vander Meulen Builders. Alyssa returned all my calls and email questions quickly. I would be happy to use them in the future.

From the owner: Vander Meulen Builders is locally owned and deeply rooted in the West Michigan community. We offer…read morea long history of innovative and high-quality craftsmanship, along with personalized service and a reputation as one of West Michigan's leading construction firms. We focus on incorporating quality materials and craftsmanship to build you a home that truly reflects your personality and style. We approach all aspects of the process with honesty and integrity and believe in developing relationships that extend beyond just building homes for people.

Look no further if you want a great closet design, great service and all at a great price. I have…read moreused on the commercial side for various storage and closet areas....exceeded expectations. If you have storage needs look no further! Mike Davis took great care of me on the sale and Lance did a great install!

Love my new closet - it feels like it got bigger! Working with Jake Strating from start to finish…read morewas a great experience. I was choosing between two companies and the Closet Design showroom sold me on this company. The customer service, workmanship, attention to detail, and finished product exceeded my expectations.