Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

Last year, I gave this company 5 stars and now it's 1, but I guess it all depends on who you get to…read morecome out. I just had such a terrible experience with Cummings Plumbing that I will not be using them again. Nick, the plumber who came to my home, was unprofessional and made the whole situation uncomfortable. First, he was cursing constantly while working, very inappropriate, especially with my kids in the house. It was really unsettling to have that kind of language in my house and it left me feeling uneasy as my husband wasn't home. To make matters worse, he didn't even tell me he broke the panel he needed to remove to access the plumbing behind the shower. I only found out after the fact when I saw the damage. On top of that, he removed shelving and clothing rods to get to the panel, but didn't bother to put anything back in place. He just left everything scattered on the floor, including my clothes! It was disrespectful and left me with a mess to clean up on top of everything else. I expected a lot more professionalism, especially for the price I paid. I will not be using Cummings Plumbing again and definitely would not recommend them to others.

They diagnosed the problem quickly and were able to fix it very fast. Great work and fair prices…read moreand a famly business.

Great communication. Was able to diagnose the problem quickly. Explained the service need. Overall…read moreexcellent service.

I recently used Horton to clean out a root clogged sewer line in my house. They were responsive…read moreand came in the time frame that they said they would and completed the work. I would agree with the person that said something about the written quote. The reason for the 3 star review is because they quoted me 160 dollars for the root clean out on the phone however when the tech arrived he cleaned the roots out and then tried to charge me 385 dollars for the work. He said it was because he had to clean out the storm drain too. I would have been happy to pay for extra service if we had discussed it before hand. I was in the house so we could have discussed. In the end the tech did give me 100 dollars off, but I would be carful if I used them again.

Don't trust companies that pay their employees on commission. Some techs are honest, but alot of…read morethem are not & will overcharge you just so they can collect a larger paycheck:-(

So here's the scoop--several years ago we had another company come out and replace our pipes in our…read moreold house. They did a good job but when I asked them about some follow up work, most notably the stack drain in our home (which was beginning to rust where it takes an 90 degree turn) the guy who did the work (not the initial guy we worked with over there) quoted us a really high number for the repair and basically instilled the fear of God in us re: the job (e.g, it's going to go any minute now, it's going to take tearing apart your kitchen to get to this stack, it's going to cost a scary amount of money, etc). Needless to say, as first time homeowners my husband and I were pretty terrified and didn't have the money or the energy to deal with demos, renovations of our kitchen, etc. So we did what any normal person would do in this scenario--we ignored it! And so we basically pretended the problem didn't exist for 2.5 years, all the while holding our breath that this thing was going to leak at any moment. Finally, I got so nervous about this that I decided to be brave and get a second opinion so I sent the awesome folks at Lenox a message here through Yelp (via the new "get a quote" function. Try it, it's awesome!) to just see what they had to say and through messages we set up a time today for them to come by and take a look. I'm SO glad we did this. Chris came promptly at 1pm (we were given a window of 1-3pm) and took a look. And praise be, he told us the problem was not that bad and we had several more years in it before we really need to do it (the complete opposite of the other guy who was trying to get us to commit to a multi thousand dollar job in a matter of months). He told us he'd recommend that we wait a bit longer and replace it when we plan on doing some other home renovations (which we've been talking about doing in the next few years anyway). He said they'd be happy to do it for us if we wanted but it wasn't really necessary yet so why rush it and do demo twice if we don't need to. Basically he really put our fears at ease and gave us a more workable timeline, which made is so much less stressed about it. What I really loved, though, was how complimentary he was about our house and how he didn't seem phased by the job itself. We've had so many contractors, plumbers, etc, give us a hard time re: our nearly century old home and complain about how much extra work these types of jobs are. The previous plumber who did the pipe replacement just moaned the entire time about the job (I'm beginning to think he didn't want to do the job which was why he made it sound so terrible). Not Chris, he loved the character within our home and seemed really supportive of making sure we do it the right way to keep the integrity of the home intact. So so grateful! So we've decided to hold off on that job for a bit longer. But in the meantime I did ask him about a leaky faucet we have in the basement bathroom sink. He took a look and is going to email me a few quotes with two options: replacing the faucet altogether and just repairing it. We'll have them come out soon to work on it and I'll update the review once this is done but I have full confidence they'll do a great job.

My fiancé was quoted a price of $216 by Patrick to replace a bathroom vanity. In the meantime,…read morewater lines broke and wanted to hire this business to repair all plumbing issues. Calls were met with indecisiveness and skittishness; they never came back to finish the job.

waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

The plumbers are good. Prices are very very high, but if you pay more to get on the "plan", they…read moreare just very high. When you wait all day and they they don't show up, all they say is oops we forgot.

Kevin contacted me immediately on Sunday evening once I put-up my project. He is very responsive,…read moreknowledgeable, punctual and quick. He spoke with me on call, collected pictures of the issue, and came prepared with tools and plan to complete my project in one visit! He analyzes the root cause and repairs only what is necessary. Reasonable pricing, efficient. I highly recommend iplumb.

In 0° degree weather Kevin came out and saved the night and then the next day with Ryan (his…read moreco-worker) Considerate, respectful, knew what needed to be done with my old pipes leaking, and did an excellent job. The peace of mind knowing that the job is well done, Livonia Water & Sewer came out to help turn off water (my old valve wouldn't work) then ok'd the work, turned my water back on. The affordable cost, and quick action of everyone involved was a God send! Thank you Kevin & Ryan @ iplumbplumbingcompany.com

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

Horrible. Had a bathroom clog. Charged us $900 but refused to use an expandable cutter. Had another…read moreback up and now they are now trying to sell us new pipes for $2500. Not trustworthy.

On 2/12/26 Tech came out from Ypsilanti and replaced my garbage disposal. Chad is his name and he…read morewas awesome. This plumbing company has come out to my condo now 4 times in the last couple of years and I highly recommend them. Always quick and do a great job. Chad was polite and professional and quick. Thanks so much! Sure it was expensive but it was done really well.

In September 2024, Z Plumbers installed a Navien tankless water heater in our home. What followed…read morewas 16 months of ignition failures, cold showers, and a crash course in troubleshooting a device they clearly had no business installing. The unit failed to ignite almost immediately. Their first diagnosis: not enough gas. I had just upgraded my gas meter with DTE, so that didn't sound right - but let's investigate. Their fix months later? Install a pressure regulator because too much gas was coming in. Then in September 2025, they replaced the control valve and other components. Still broken. By December 2025 they removed the very regulator they had installed earlier that year. I honestly started to wonder if they were just throwing parts at it to see what stuck. The real highlight? Every time my wife tried to shower, I had to reset the unit. It got so predictable that I eventually installed a camera and a home automation system so I could reset it remotely. After 5 visits, hours on the phone with Navian, and 5 failed attempts to resolve the issue, my tankless heater "upgrade" became an IoT project, a topic of frequent dinner discussions, and source for frequent profanity-laced screams as my wife was hit with freezing water in the shower. Don't get me wrong; they tried. It wasn't a lack of effort, rather a lack of know-how. In March 2026, a different plumber came out for an unrelated issue. I mentioned the water heater problem. His Navien specialist came out a few weeks later and -- I want to be precise here -- identified five major installation errors in under 60 seconds. Armed with this additional information, I gave Z Plumbers a final opportunity to make it right. They never responded. I paid the new plumber to fix the mess, and the unit has worked flawlessly ever since. I can run multiple faucets simultaneously with no loss of volume or temperature. It's like having a new water heater -- because effectively, we do. Bottom line: Z Plumbers may be fine for standard plumbing work, but tankless water heaters are a different animal. Based on everything I experienced, I'm convinced they do not have the training or expertise to properly install or troubleshoot these systems. Do yourself a favor and find a better installer. You'll thank yourself every morning.