This place is the absolute worst place to eat. The service is terrible and slow. And when they finally bring the food out, it's mediocre at best. They sit you down at a table and leave you there for 20 minutes before taking your order, even when it's not busy. Waitresses have no initiative or competence. I would recommend to anyone who has two hours to waste and a lack of taste buds left. Wish I could leave 0 stars read more

The food was barely warm but tasted good, waitresses were nice but not very fast, some attitudes could have been better but overall it was good, I'll go back.. read more

Took my husband for an early breakfast on his birthday 7/5/23 at 7:55 am. there was only one other table of customers Food: horrible. Tasted like the griddle had never been cleaned. Service: The only thing worse than the food was the service. We could not find anyone to ring us up. Waited for a good 7-8 minutes. When a gal finally came out she was argumentative, rude and surly. Never going back read more

I have eaten many times years ago when I lived in Decatur Il. I will say that the restaurant could use an update. The customer service was okay, it was more here goes your stuff with little to no engagement. We ordered the egg in the hold breakfast, and it was only 5 bucks and tasted good. If you want a good cheap breakfast this is a good place to check out. read more

Perkins American Food - Eggs in a hole - Bakeries Near Me - Decatur, Illinois

my server was uskana and she was great! she was very attentive she kept our drinks full and made sure to take all our dirty dishes off of the table also we most definitely will be back to see her read more

We've visited this Perkins Restaurant many times and are always very satisfied with food and especially the service from our waitress, Dorie, she is very friendly and efficient. read more

No place else can mess up breakfast as poorly as this place. For enteritis , eat here. I ordered a western omelette and a medium steak. I received a burnt 4 oz P.O.S. and a thin egg-veiled composition of old burnt onions and bacon, all completely covered in what they call hollandaise sauce. Cost ...50 bucks. Did I mention the lemonade is not lemonade at all?! It is more like koolade. It's complete bullcrapppy! Don't eat here . It's bad. People should be aware and enter at own risk signs should be posted. read more

Good service, good food. THIS is the way a business should conduct their business. Yummy. read more

Tried it again it had been years since we had been there food was ok service could have been better salad arrived with lunch we had a 20% off we thought, was told it only applied to our coffee since we ordered off the 55 and over menu way to treat our seniors now I know I will not be back read more

I visited family in February and we ate at Perkins twice for breakfast. I had a BLT on one visit and the other visit was bacon, toast, hash brown and fruit. Disappointed no grits we available (only instant). I also got a variety of muffins to go on my way back home to Bama. A great surprise......buy three muffins, get three free. My lucky day!! The food and service was awesome. Bacon was prepared as ordered, crisp. Our food only took ten minutes to be served. Coffee was outstanding and I'm a coffee snob. I will be returning to Perkins when I go for another visit. read more

The food was sub-par the eggs were nasty and the steak was tougher than show leather. The service was a joke they first brought me the wrong plate and looked like they were gonna argue when I said it wasn't what I had ordered. Finally got my meal such a disappointment. read more

This is another hit or miss... be aware of the servers and which one is competent. We waited 1 hour for soup and salad. The check arrived just as the food was laid on our table. There are plenty of other places to eat. read more

Perkins is Perkins is Perkins no matter where you go in this country! I've eaten Perkins in Montana, all over Illinois, Missouri, Tennessee, Wisconsin, whenever I am hungry and afraid to try the local cuisine due to low Yelp reviews, I can always call back on Perkins and another chain that I'll not mention on this review. Thanks for your consistency Perkins!!!!! read more

We like the food at Perkins -- their muffins and pies are wonderful. Their service yesterday was beyond awful. It took 45 minutes to get our breakfast with no apologies from the waiter. To add insult to injury, people who were seated and ordered after us got their food first. When the food finally arrived, our bacon (ordered extra crisp) was very greasy and barely crisp. The hash browns had been on the griddle just long enough to get hot; they were hardly browned. I had to remind the waiter twice that I had also ordered a muffin. We had been waiting so long and were so hungry, we just ate what we could rather than send the plates back. The restaurant was not overly busy, so the kitchen should not have been over-whelmed with orders. Unfortunately, this was our first and last trip to this Perkins. read more

I've been here twice. The food is good and I like the establishment. The first time I came here we waited quite awhile and they forgot several parts of our order. After waiting so long, I didn't find it worth it to ask them to remake it although I specifically asked for certain things. Also, my order said it contained bacon, but it came with no bacon, so that was on the cook. Second time I came, we were asked if we wanted drinks twice, but then we waited 45 minutes for them to come back to ask if we wanted to order food. This was disappointing as we were already very hungry. The waitress's name was unknown as she wore no name tag. She seemed to socialize more than work. We waited quite awhile for our check as well. Not coming back. We were there before 1:30 and left after 3 read more

They are now cooking mr beast burger items for delivery apparently exclusively through uber eats cause it popped up with list of restaurants today and the beast burger I got was fire but cost more than I would want to pay but if your ordering delivery through any of these service uber,door dash, etc the price gowge the shit out you and charge for delivery it's crazy how much cost has been added to everything's base price read more

I just looked at the other reviews about the service. So it wasn't just me. Service does not seem to be a priority but the food i have ordered there was good. Staff is friendly but not rushed. That could be a good thing....but when its slow its very slow. I have been there about 20 times on my days off. I would not stop in if i had to be somewhere for an appointment. Its not bad but bring your phone or a newspaper. It will be a while. read more

Today was a terrible experience and a waste of $35 on a meal that was not hot and service that was beyond slow with no concern or apology. The manager on duty was not apologetic and was more concerned with paying out the table than anything. I watched several people complain, leave or become frustrated and disappointed in the service that was given today. I'm not sure if the waiter was new but she definitely needs additional training and the manager needs to be back on table duty because she was no help at all. read more

If I could give this place a zero star, I would. My mother has been going here for forty years, and we went here today. It was awful, the food was sloppily placed on the all of our plates, after us waiting forty five minutes, the pineapple was rotten on our burgers, and we complained to the waitress and she was very nice. But after we paid our bill two of us got sick in the parking lot on the way out. Thank God there was a Walgreens right next to us. read more

I stopped here for a chicken strip dinner & as always it almost to must to eat Prices are average to above average Food quality is great Staff is friendly Awesome bakery Highly recommend read more

We have had breakfast twice here in the past month or so. The food is just ok, asked for extra crispy hash browns, they were not extra crispy, sausage and eggs were fine, one piece of my toast was somewhat burnt. Apparently they are seriously under staffed, both times took forever to get waited on, even though the place was by no means busy. Table had not been washed well before we sat down. I would not recommend going here, unless you are just killing time, and are very patient! read more

Lousy service. Every time I come here. Two groups of tables were seated after we ordered. One table was leaving while we were still eating. It took over 30 minutes to get our food after were ordered. Portions are small. I ordered two eggs scrambled. I looked like one egg scrambled. Save your money and time. Go somewhere else. read more

Arrived after breakfast rush place was dirty service poor food temp not correct ...server rude and unprofessional would not recommend will not return read more

Great place to have breakfast any time of day. When they have the seasonal menu, I would recommend ordering asparagus in an omelet along with whatever else you like. It is fantastic. Every time we have been there, the eggs and whatever ordered with them have been fantastic. The exception to that is the hash browns have continually tasted like they have been fried in old grease. Every time I have gone there in the last year, they have tasted that way. A real disappointment since this is one of my favorite things to have with breakfast. The coffee is good. The cheese sticks are not worth the price and are served with a not so good marinara sauce. read more

Good food, mediocre service- I shouldn't have to practically beg for a refill of water! I enjoy the breakfast all day. Good scrambled eggs. Yum. read more

Late evening service is horrible. Place had maybe 10 people in it. 10 minutes to get seated, 20 plus minutes to get a drink order. Never came by for a refill. Forgot to bring pie. Food was decent though. Spent 1'30" when should of been 45" or less. Won't go back. read more

Deserves mention for the breakfast meats alone. Three kinds of sausage, patty and two link type, plus bacon, all artisanal quality, not what we expected from this chain family diner. BIL reports the french toast was perfect, good enough to eat at every meal. Thick, eggy all the way through but somehow not dry, dense, or runny, exterior crispy and fluffy, and only lightly sweetened. Perfect. Fresh pies and muffins, all baked on site. Hot damn. Old-fashioned coffee, not great, but plenty of it. If Jeff's your server, you will have a good time, he's amazingly friendly, patient, and attentive. Try to contain your coastal smartypants cynicism, he's genuine, he'll make your day, he'll even make a malt exactly the way you want it. read more

Every time we visit Decatur we find ourselves here for breakfast/lunch and every time it's the same thing...slow to non existant service and not that good food. The only thing that keeps bringing me back are the blueberry muffins, which they ran out of at our last visit! Fortunately, we only visit a couple of times a year, so I'll deal with the negatives to enjoy my muffin! read more

Awful. After several minutes we were seated. Several more minutes until we were offered coffee. We sat for over 15 minuets without being waited on, and walked out. They were not busy. Maybe five tables with two waitresses and a hostess. We had horrible service several years ago, but decided to give them another chance. Never again. read more

Stopped by for Sunday Brunch- family of 5- have to say best brunch i have had in a long time! My Mediterranean omelet was truly the best omelet of my life! Sun dried tomatoes, feta and spinach with a perfect touch of hollandaise sauce! Great Job Perkins Team! read more

This used to be an excellent restaurant. I remember when I was younger how many people were waiting to be seated- lines most of the time ran outside. The food used to be fast and very good and the place was very family friendly. The last three times that I have been there, we waited over an hour for our food, everyone that worked there were rude and in bad moods and were complaining about the other people working there to the customers. An the food is cold by the time you get it and tastes gross. I've given this places another chance twice, and they failed completely! Sorry Perkins, you're not getting my money again. read more

Terrible and I thought they remodeled and stuff it was dirty, not busy and the staff was few and far between and the dessert I wanted could not be made because they were out of chocolate chip cookies. No drink refills, and the waitress hid in the back and goofed off while I was attending a work christmas gathering. I have seen restaurants go out of their way not this one and the dessert I had was old and terrible and not good. I did not notice a change like I did at IHOP this Perkins was a terrible experience and I will not be back. read more

NEVER EVER AGAIN will I set foot in this place. SLOW service, waitress did not write down orders, therefore 2 out of our 3 orders were wrong, some food never came. I specifically ordered a Belgian waffle and got an eye roll when she brought pancakes. She handed me a bill for $5.56. I should have paid it and left but I didn't want some one with a $5.56 meal getting stuck with my $54.87 bill. This took a total of 2 hours. read more

Ok, this morning I was reminded why I haven't eaten here in six plus years. Omelette had bad tasting cheese. Bacon tasted like it was cooked on a dirty dirty griddle. Hash browns, same thing. Not good. Service sucks, no drink refill or anything. Restaurant was NOT busy. read more

Still a comfortable place to eat. Clean and great service. Great pie too. Highly recommend this place for breakfast or lunch.

I mistakenly ignored the other reviews on the "new" Perkins. My husband and I went in at 5 on Christmas evening. We realized that it would be busy, but have eaten out on other Christmases. Our first clue should have been 3 employees standing behind the counter talking with each other who took not one second to look up to greet us in any way. There were quite a few booths empty, but it seemed to be a problem seating us. The waitress wrote nothing down for our order. She had to come back to ask my husband what he had ordered for sides -- and then brought the wrong ones and argued with another waitress across the room about having grabbed the wrong plate. My meatloaf must have been baked several days ago and re-warmed each day. I could not cut it even with a knife. The waitress never came back to see if we needed anything. There was a considerable wait for them to bring the corrected items to my husband. There was no gravy on my potatoes, which I then asked for and it was not brought until I was finished with my meal (meaning that I could no longer even TRY to eat what was on my plate.) When I attempted to talk with the manager about the meal and the attitude given to my husband, the 2 stood in front of other customers yelling at us, telling us that we had been rude. There was no possibility of our being rude to them since neither one had given us any service. Needless to say, this place has been written off our list of eateries once again. read more