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North Gower, ON

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Perkins Home Building Centre

5.0 (1 review)
Closed • 7:30 am - 5:30 pm

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6 years ago

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Lowe's Home Improvement

Lowe's Home Improvement

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The products and prices are usually pretty good at lowe's but the customer service at the location…read moreon Hunt Club is the Worse! The only person that is knowledgeable is the Australian or New Zealand guy who works there. He is great. But I hesitate to go there because the cashiers always screw up, and customer service is brutally slow and they are either not knowledgeable or are untrained. Also their return policies are more strict than other stores. For example we bought a toilet that was defective, and we couldn't return it! I get the whole sanitary thing, but we spend hundreds on a toilet that we could not return. We even called the manufacturer for parts and it still leaked. Finally since we couldn't return it we used caulking! It was such a hassle for weeks and we are still having issues with it! When talking to the plumbing guy at Rona, he said that they would've taking back the toilet in that case, since it was defective. So goes to prove that other places really put the customer first. I've also had tons of issues with items not scanning right, like carpeting here. It took forever to get the pricing resolved as the cashiers had no clue what to do. Ugh so frustrating. Also renting a vehicle is a hassle. Make sure you have a paper copy of your insurance with you. Anyways, I will be avoiding this place as much as possible unless they have a good paint sale. It's just not worth the hassle to go to lowe's otherwise.

I went to Lowes with a specific washer in mind,to purchase but the Sales man (Rocco)told me they…read moredid not have it in stock&showed me another&I agreed to purchase that; Whirl pool top loading washer 4.4 WHICH WHIRL POOL STATES SHOULD LAST 10-13 YRS....3 MONTHS&3WEEKS LATER(JULY 8)this washing machine stops functioning... It will not drain &would stop in wash cycle; I approach the Manager who says to me"are you sure an electrical storm wasnt the cause of the control panel being fried"???? I did not get any help whatsoever! I was treated very poorly by this manager! Anyways..the repair man tells me after replacing the main control board,that the motor is rusted out!!!Are you kidding me??? I have been waiting 3 weeks for repairs to be completed&was told that they're still waiting for a motor!!! Thats right!!no washer for over 2 months!!! Seems fishy to me that a brand new WHIRL POOL washing machine's control panel&motor both were garbage!!!i In less than 4 months!!?? Apparently Lowes re stocks with returned merchandise! COULD I HAVE GOTTEN A RETURNED ITEM??? Iwent today &spoke to another Manager (pat)who was much nicer about it; He doesnt understand how i got such a bad washing machine&i asked if maybe they had sold me this washer by mistake? Perhaps it was a return &given to me by mistake??? He also stated that he didnt understand why my washer wasnt exchanged UNDER THE CIRCUMSTANCES! HE IS GOING TO CONTACT JAMIE WHO IS IN CHARGE OF THE APPLIANCES @LOWES&GET REP INFO... HE THINKS I SHOULD HAVE RECEIVED ANOTHER WASHER SINCE 2 MAJOR COMPONENTS WERE AFFECTED! I AM TO CONTACT LOWES TUESDAY SEPT 6TH TO GET RESULTS/ANSWERS. I WILL POST AN UP DATE NEXT WEEK... MEANWHILE WERE DOING OUR LAUNDRY@FREINDS&FAMILY.

Rona Manotick

Rona Manotick

(2 reviews)

This store is amazing. I had a wonderful experience here. Everywhere you turn there is friendly…read morestaff and good product selections. I am not sue why the store has been rated with one star. But I can tell you that this is false and not true.

I was driving out to Manotick and just happened to spot this new Rona store located on Bankfield…read moreRoad. Needing a few tools, I decided to make a stop here. Unfortunately, this Rona is a small store and it only has a very small selection of basic tools. I decided to look around and see what other products were for sale. I did eventually find some construction glue, tape and a few other items to buy. With my purchases in hand, I walked over to the cash register. The male cashier was looking at me with a weird (bizarre) expression on his face. Abruptly the cashier said, "You have to pay. You have to pay for the merchandise." Looking at the products being held in my hands I exclaimed, "Everything I'm buying is right here." The cashier rudely said, "How are you paying?" I replied, "With my credit card." Next, the cashier demanded that I show him a piece of photo ID. My planned purchases were for about $60.00. Feeling disgusted, I immediately placed the items onto the counter and walked straight out of the door. While I did briefly look around in this store, the cashier jumped to the totally false conclusion that I was trying to steal something. This store has only a small floor space and a very limited selection of tools and materials for sale, which are used in construction. Given my treatment I will never go back to Rona Manotick on Bankfield Road. Having such a poor shopping experience, I can't in any way recommend this Rona to anyone. I would have rated this Rona with no stars, but you have to give a least one star when writing a review.

Perkins Home Building Centre - buildingsupplies - Updated November 2026

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