TL;DR/The Short Version: Small little plant store tucked…read moreaway in an industrial park. Friendly staff. Good variety of plants. The Long Version: House of Plants is a small plant store. They also sell their plants online and their website is up-to-date with their current inventory, so if it's not online, they don't have it. This is unlike some other stores where they don't post everything they have in-store, so you might find items in-store that are not posted online. The store is hidden in an industrial park, so you have to go looking for it. Unlikely that you would just drive by and see it. I recently got into plants so I was poking around Google Maps looking for plant stores and found this store that way. They have a good variety of plants and I like how they group plants that can tolerate low light and they indicate which plants are non-toxic to pets. Their plants are all in relatively good shape in contrast with plants at big box stores which sometimes are in poor condition. Their plants are more expensive than big box stores and large greenhouses like Robert Plante Greenhouses, which is to be expected. For example, they had Fenestraria Rhopalophylla (Baby Toes succulents) for $16.99 whereas they are $12.99 at Robert Plante and between $4.99-$9.99 at big box stores. However, I would say their prices are comparable with other small plant stores in the city. Staff were pleasant and helpful. Free parking available in the strip mall parking lot. Review #80 (2025)

We went into Blueprint Home to see what furniture offerings they had available since we just moved…read moreinto a new house and needed to furnish it. We loved that it's a local store and we try to support local in our purchases whenever possible. They have a variety of furniture on the floor as well as decor of all kinds. The team at Blueprint Home was absolutely great! Karrie and Kim were very knowledgeable and helpful when we explained to them what we were looking for. We could tell that they are passionate about what they do and actually care about providing excellent service to their clients. We ended up buying a Lind leather couch and love seat for a good deal. We ordered them in July and we were expecting to receive them at the end of November, but the shipment arrived early November instead. It was a pleasant surprise! The white glove delivery experience was amazing and we're very content with our overall experience with Blueprint Home. We're planning on going back to get more furniture and decor there in the future. We highly recommend them!

Yesterday i went to return an item. I was told the returns was down as the person dealing with this…read morewas not in. I asked to see the manager to discuss this further and upon the manager arriving I got the exact same response. I asked the manager whether I was able to able to exchange the product for another item and if there are able to manually write down the item for which i had a receipt for and was still declined. When the manager noticed my frustration, in-order to get rid of me I was told to please go ahead and make a complaint if i was not happy about the service. Me personally being in the customer service business I definitely though this was highly un-professional and that this situation could have been dealt with better or for CT to have a back-up plan in place.

The products and prices are usually pretty good at lowe's but the customer service at the location…read moreon Hunt Club is the Worse! The only person that is knowledgeable is the Australian or New Zealand guy who works there. He is great. But I hesitate to go there because the cashiers always screw up, and customer service is brutally slow and they are either not knowledgeable or are untrained. Also their return policies are more strict than other stores. For example we bought a toilet that was defective, and we couldn't return it! I get the whole sanitary thing, but we spend hundreds on a toilet that we could not return. We even called the manufacturer for parts and it still leaked. Finally since we couldn't return it we used caulking! It was such a hassle for weeks and we are still having issues with it! When talking to the plumbing guy at Rona, he said that they would've taking back the toilet in that case, since it was defective. So goes to prove that other places really put the customer first. I've also had tons of issues with items not scanning right, like carpeting here. It took forever to get the pricing resolved as the cashiers had no clue what to do. Ugh so frustrating. Also renting a vehicle is a hassle. Make sure you have a paper copy of your insurance with you. Anyways, I will be avoiding this place as much as possible unless they have a good paint sale. It's just not worth the hassle to go to lowe's otherwise.

I went to Lowes with a specific washer in mind,to purchase but the Sales man (Rocco)told me they…read moredid not have it in stock&showed me another&I agreed to purchase that; Whirl pool top loading washer 4.4 WHICH WHIRL POOL STATES SHOULD LAST 10-13 YRS....3 MONTHS&3WEEKS LATER(JULY 8)this washing machine stops functioning... It will not drain &would stop in wash cycle; I approach the Manager who says to me"are you sure an electrical storm wasnt the cause of the control panel being fried"???? I did not get any help whatsoever! I was treated very poorly by this manager! Anyways..the repair man tells me after replacing the main control board,that the motor is rusted out!!!Are you kidding me??? I have been waiting 3 weeks for repairs to be completed&was told that they're still waiting for a motor!!! Thats right!!no washer for over 2 months!!! Seems fishy to me that a brand new WHIRL POOL washing machine's control panel&motor both were garbage!!!i In less than 4 months!!?? Apparently Lowes re stocks with returned merchandise! COULD I HAVE GOTTEN A RETURNED ITEM??? Iwent today &spoke to another Manager (pat)who was much nicer about it; He doesnt understand how i got such a bad washing machine&i asked if maybe they had sold me this washer by mistake? Perhaps it was a return &given to me by mistake??? He also stated that he didnt understand why my washer wasnt exchanged UNDER THE CIRCUMSTANCES! HE IS GOING TO CONTACT JAMIE WHO IS IN CHARGE OF THE APPLIANCES @LOWES&GET REP INFO... HE THINKS I SHOULD HAVE RECEIVED ANOTHER WASHER SINCE 2 MAJOR COMPONENTS WERE AFFECTED! I AM TO CONTACT LOWES TUESDAY SEPT 6TH TO GET RESULTS/ANSWERS. I WILL POST AN UP DATE NEXT WEEK... MEANWHILE WERE DOING OUR LAUNDRY@FREINDS&FAMILY.

Here's the weirdest thing about @Home that I can come up with. Try to find it on the web. I've…read moretried countless times and I get the feeling it's the "@" that messes the whole thing up. I'm glad I took a picture of this place so at least I have proof that the place exists. Outside of its inability to be found in any Google search that I've tried, once you step into @Home, you're in for a decent time. @Home is a kitchenware store with a large assortment of different items that you can use in the kitchen or dining area. The items range from the strictly utilitarian (e.g., spring form pans - nothing fancy there) to the imaginative (e.g., elegantly shaped wine decanters). If you're looking for some interesting décor add-ons for your kitchen, or looking for something to theme your next party, this is probably a good place to start. It's not just the variety, but the quantity of items that is also overwhelming. There's tons of stuff that you can go through and, if you're so inclined, it's pretty easy to kill a half an hour in this little shop. Add to this it is an independent store and not a larger chain, so if you're into helping out the smaller business, this is a great store for you. Just don't try to Google your way there. Just get to Earl Grey Drive and look for the place in the picture.

Perfect place for any plant enthusiasts. I always come out with a strange looking plant that I've…read morenever seen before. Today I came out with a little baby because it was cute. And a very strange philodendron. They are easy to care for. They really have plans for any taste. Indoor- outdoor-garden... The staff is super friendly and they have beautiful plants. Woot woot!

UPDATE: Management finally emailed me back and completely refused a refund. They claimed that total…read morecore liquefaction within 4 days is just an environment change issue, that their heavy, un aerated peat mud mix is perfectly fine for flytraps, and that the completely brittle, brown, dead String of Pearls roots I photographed are just naturally small. They tried to sweep this under the rug by offering a partial $60 store credit trap instead of a refund to my card, hoping I would walk away losing $85. I have rejected their credit and filed an official dispute/chargeback with my credit card issuer for defective goods. Do not trust their health guarantee. I am incredibly upset and disappointed by my recent experiences at Robert Plante Greenhouses. I bought 4 pinguiculas, a venus fly trap and a string of pearls throughout August 22, 26, 30 and September 6. All of my carnivorous plants i bought from them developed crown rot within 4 days. Their website explicitly guarantees that their plants are sold in good health, but their carnivore plant stock is plagued by a systemic nursery infection. I bought four separate Pinguiculas (Weser, gigantea, moranensis and a emarginata) and a Venus flytrap across a couple of trips spanning three weeks, and every single one of them collapsed into black, mushy crown rot exactly 4 days after bringing them home. The fact that this happened to multiple plants bought over a 3-week span proves they are neglecting their inventory and keeping an active water-borne outbreak alive on their benches. A healthy plant does not turn to rotting mush in 96 hours under proper care, ruling out any home environment issues on my end. I tried repotting them two days ago to save them and my weser and moranensis completely fell apart in my hands because the core was entirely liquefied. My emarginata was a total goner and had to go straight in the trash, and the other most recent one my gigantea from Sept 6th is in critical condition after hacking the rot off. To make matters worse, a staff member gave me completely wrong care advice for the p. emarginata telling me to leave it dry for 2 days. It was in a tiny nursery pot so it just completely shriveled up and died immediately. On top of that, their soil mix is a joke. They put a light dressing of rocks and perlite on the very top of the pots to make it look airy to a buyer, but underneath it is completely sandy, compacted silt and heavy peat with barely any perlite. Their premade carnivores soil i bought was so compacted that it turned into a heavy, suffocating mud that completely drowned out and choked the flytrap's roots. On top of the carnivorous plant department's massive issues, the variegated String of Pearls I purchased was sold with completely dead, dehydrated roots and immediately turned into a shriveled mess. I paid $7 for basically one strand of dying pearls with brittle, dry, thread roots that were dead on the sales floor long before I bought it. I have lost a total of $146 because this business sells pre existing liabilities, gives the wrong advice for specific species, and sells packages of garbage soil. I have reached out for a refund or replacements and hope management makes this right. I strongly warn others to avoid their compromised stock. The photos attached are all separate pinguiculas bought on separate days showing the black center rot and the compaction under the top soil, and my Venus fly trap is basically dead. I also included a picture of the tray i made trying to save them but almost all the leaves have brown rot, it also includes the mix i made for my pinguiculas so you can compare to what they sell, but obviously they were already compromised when i bought them so i had no chance to save them and my p. weser after it collapsed all the leaves are rotting.

TL;DR/The Short Version: Cute shop that sells all things…read moreCanadiana! Everything is made in Canada too. The Long Version: Looking for poutine motif items? Or a tote celebrating Montreal bagels? How about stickers of characters from the show Degrassi High? Or a mug that expresses your love for the Ottawa neighbourhood of Hintonburg? Maker House has all these items! I love all the quirky Canadian pop culture items they carry! The store isn't just about kitsch though, they have products from all over Canada, like Maritime Madness hot sauce, made in PEI (and is the best hot sauce I've ever had). They have chocolates, teas, drinks and other food items too. Really fun store to poke around. I'd recommend coming here to get a true souvenir from Canada, instead of getting something that happens to have the Canadian flag or the word Canada on it but is actually made in China :/ Street parking only. Review #83 (2025)

I'm addressing my disappointing experience shopping on their website. I am a tea lover and love…read morecollecting limited edition tins as welll. The website shown a lavenderish pink tin but when I ordered two of them, it came in white regular Sloan tins. The store should update the photo of the item, instead of misleading the online customers into buying and thinking that's what they'll get. I get this feeling that the store purposely do this in order to get rid of their last stock. Because after I bought the two tins, the item is now out of stock. I might be wrong, but if that's what it is, what a shame way of doing the little business that seems proud of their way giving back to community. Before I made my order, I knew this is a little store and I read their return policy. I write to the store regarding this issue, but I never get any reply. I don't think a simple apologize is too much to ask. Is this because your online customer less important than your local customers? Is it because this issue too small to deal with? I had much better experience shopping from much smaller stores and their professionalism is top notch compared to this. As customers, we shouldn't get less treatment regardless the item/the amount we buy. I'm very disappointed!!! I don't recommend shopping online from this store.

I just wanted to say how pleased I was with the customer service department. Soon after placing an…read moreonline order I was contacted about receiving a comparable mattress with an earlier delivery date, I initially accepted changing the order, but then changed my mind and went with the original delivery date and order. All communications via email with Jennifer from the Ottawa office were prompt and helpful. I called again as the original delivery date was changed and was checking on the status of the delivery and I spoke with Jessica. She was very friendly and looked into the issue very quickly and got back to me immediately. I have had to deal with other customer service departments from two different companies, not Mattress mart, regarding appliance issues...and those departments were awful regarding returning calls. So it is a very refreshing and welcome change to deal with an online company that is professional, prompt and helpful. Thank you to Mattress Mart, and I would definitely recommend others to order online.

We just had a great experience at Mattress Mart in Ottawa. They have a wonderful variety of choices…read morein every price range. Our salesperson, Trista, was so friendly and so helpful as we went from one mattress to another. We ended up purchasing the Kingsdown Zero Gold Matress - actually two of them in Twin XL, along with adjustable bases, so my wife and I could choose our mattress firmness and our head and food adjustments independently. It was the perfect solution. Trista did not rush us our pester us, but she was always right there to answer any questions we had. We shopped on Black Friday weekend when they had great sales too. For all of the mattresses I've purchased over the years for us or for our kids (also purchased mattresses for them at Mattress Mart), this was by far the best experience of all.

I've got to pipe up! I love it that Princess Auto has opened up shop in the true west end of…read moreOttawa! If you are familiar with the brand, Princess Auto sells all kinds of car maintenance products, and shelving and other items to outfit your garage to do the repairs and maintenance required. They have things to fix your car: wheels and tires (after all, it's winter now... are your snow tires on?); doodads to check the pressure of your tires; trailer hitches; and all and sundry for the DIY car enthusiast. So why do *I* like it when I don't know the right side of a wrench? Because they are Canadian owned and operated, and they sell work gloves and those heating things to keep your hands and feet warm in the winter. I go there maybe every 3-4 months to check out what is on display. It's different than a hardware store, but also good and useful.

Super dog friendly and I love this! I called ahead to check this and some one had actually picked…read moreup the phone! I went in looking for something auto related... which they didn't have. Hmm. PRINCESS AUTO! lol! No car parts here and barely any accessories! More like a Lee Valley Tools. This company is Canadian which is cool and more stores are currently being built. Staff were friendly. Dog treats up front! The store was crammed full of stuff. Nothing fancy. Kind of surplus store meets Canadian Tire. Perfect for the Mr Fix It type guy.

Zone is such a playful and fun store to browse around…read more Great place to shop for home and gifts for friends. The vibe here is youthful but not overboard. BTW, this is the first place I saw an extendable selfie stick for selfie lover. Yes they do carry up to date gadget!

Dropped in for a coffee press today and found a very neat store with amazing prices. They carry a…read morelot of Bodum items for prices you'd find online unlike other stores I've come across with Bodum items in Ottawa. The store has many items for the house as well as lighting and furniture. I'll be back to pick up some other items from this store in the near future. http://www.zonemaison.com/english/magasins/ottawa.htm

Beautiful garden centre!!! Wonderful, friendly & helpful staff!!! My mom loved all the solar lights…read moreand unique garden decor! Wide variety of plants, reasonable prices and helpful advice about the plants. Highly recommend visiting here.

owner is greedy. would not negotiate an end of season discount on one of her overpriced small…read moretrees. not even a small discount. her reason : she can sell it next year at full price. she just lost a repeat customer in her neighbourhood. i hate people like that. i vowed i would never comeback to this place after the boxwood i purchased died the following year. i will never go back.