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    Pergomatic

    5.0 (1 review)

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    Timberline Patio Covers

    Timberline Patio Covers

    4.3
    (23 reviews)

    For a very expensive design phase (over $9K) - you would expect the red carpet to be rolled out -…read morebut the communication was spotty at best, the design lacked key details (extra cost for landscaping, despite the $9K price tag), and in general the process was extremely slow (months on a design). Due to the lack of engagment, we opted to not do our backyard patio build with Timberline and found another contractor

    The team at Timberline Patio Covers and Rock Electic helped us bring our dream outdoor living space…read moreto life! Initially it didn't look like the project would ever take off, but they worked extremely hard with the city to get my project design approved. We added a much larger composite deck with a cover, outdoor kitchen and fire pit area. Mario P. was a fantastic project manager, if you are lucky enough to work with him on your project you'll understand why. He is so thorough, detail oriented and was very patient and responsive to all of our questions/concerns along the way. He always took the time to hear us and resolve any issues we ran into along the way and continues to do so now. He's great at his profession and is even a better person! He had an amazing team around him, Steve and Edwin did an incredible job installing our custom Azenco cover (awesome louvered cover system) that butted up against our house. There were some tweaks that had to be made along the way, but they were able to problem solve to truly make it one of a kind! Teagan with Rock Electric also did an incredible job, he had a sizeable task of installing 4 large Bromic heaters as well as running power and lighting to our Azenco cover and outdoor kitchen. He masterfully hid all the control boxes in an existing stucco pillar, which are located a good 125ft from our electrical panel in the gargage! Highly recommend the team at Timberline Patio Covers, so do yourself a favor and at least have them come out and give you an estimate. They likely won't be the cheapest price wise, but their quailty and craftsmanship are worth it!!

    GAB Construction

    GAB Construction

    5.0
    (14 reviews)

    GAB is great! They were the middle quote I received of 4. Mark was super easy to communicate with…read moreand very open to negotiation and discussion to make sure the project was going to contain every element I wanted and that the pricing was within my budget. Pricing was very competitive. Alex and his crew did a fantastic job installing my deck stairs and porch, they are beautifully done and very sturdy. Far better than what we had before. They were there within 2 days of hire and completed the work within 2 days. We told them not to paint but Alex threw in paint for just the cost of materials, which was nice. Although, I wish I had some say on the color since they didn't ask beforehand and I would have loved a natural stain instead. The crew was very kind, they'd even bring my packages into the garage for me and make sure to close the garage door when they were done. The work is sturdy, done right, and I feel confident will last. My only point of advice is to just be more mindful of the garden. I had just purchased and planted 6 new plants and had a succulent ground cover I had been working to grow out for years. It was all so trampled I thought maybe they had dug it out at first. It would have been nice to get warning so I could dig it up myself (since it was fresh planted) or for them to step around it. Overall, I'd definitely hire GAB again (and likely will to finish our deck soon) and will reccomend them to friends and family. They're responsive, quick, easy to communicate with, the work looks beautiful and done right, and the value for the price is terrific.

    Asked for bids from multiple contractors, and this contractor was able to come out same day. I talk…read moreto him on the phone and do measurements and give an estimate. I thought the estimate was fair and appropriate for the cost of the materials, the demo, and the labor. A lot of the other contractors were giving me ridiculously low bids, which I knew were shady and they hadn't measured the area. They came within a few days in same day. I had a new, completely rebuilt dock, which is fabulous. They kept the area clean while they were working, and I barely knew they were there, totally respectful. I am so happy to have my dock back so that I can play on the lake.

    Exteriors West

    Exteriors West

    4.7
    (19 reviews)

    I don't usually do reviews of anything but restaurants or food but the service I received from…read moreExteriors West left me wanting to tell the world so here it goes. If you could describe Exteriors West with one word it would be "Outstanding" with a capital O. Dan, who is owner and installer, has got the installation down to a science. Dan arrived at my home around 8am to install a 16' X 20' aluminum patio cover which he flawlessly and meticulously installed by himself and completed around 6:00pm, Including cleanup. He has been doing this work for 25 years now and it shows! Do you remember the days of great customer service and honesty of business owners in the 50's? Well there are a few still out there and Dan is one of them. Maybe that is why the Better Business Bureau has given Exteriors West an A+. He completed the patio cover then proceeded to look over the cover with a fine tooth comb, wiping down the cover removing any finger prints or dirt he saw then he continued to look it over and painting any scratch or blemish with the factory touch up paint. Just this alone took about 45 minutes to an hour this is how meticulous Dan is and what kind of commitment he has to make everything perfect. When Dan started the job he put down sheets of cardboard and covered my deck with it to protect it. And at the end of the job he swept up his work debris and picked up the cardboard. He then blew off my deck with a leaf blower and picked up any stray garbage. My deck was left cleaner than when he got there. Then fit and finish of my cover is outstanding! From the planning, selection of materials and construction, Dan has been very patient and full of information and suggestions. If you need a patio cover, carport, RV cover, railings, window awnings, whether it be residential, commercial or industrial, Exteriors West is the company you want to go with. He said he does jobs all around Washington and told me he had just returned from a commercial job in Oregon. Sorry if this sound like a commercial but when I find a company that does an outstanding job all the way around, I have to tell someone. And today, you're that someone.

    Ron was the best at communicating and very professional and knowledgeable about the work we wanted…read moredone for our outside patio. We absolutely love the roof over our pergola and the guys who came out to do the job were efficient and ensured it was exactly what I wanted. Thank you so much!

    ALEKO

    ALEKO

    3.0
    (214 reviews)
    $

    Aleko is a large importer from China. You can pick up items there rather than ship to your home…read more They sell through multiple channels and have multiple shippers. I found them on Craigslist under event tents. They bring in a few hundred containers a year. They are a specialized importer and much of their business is wholesale. You can buy retail at an amazing price. I'm a big fan of buying through wholesale and professional suppliers - go direct for the best! Their website shows their specialties. Now that is saunas, metal fences and gates, and event tents. They also have short cycle products - they were at the end of selling inflatable rubber rafts. They were clearing them out after removing them from their website. They often have a selection of random items like parquet panels, stuffed toys, and plastic fruit at the import price. You can track their sales and special items on their website. They have the famous metal frame poly-vinyl carport cheaper than Costco. I verified by voice phone they had stock, visited, paid, and left with the item. They did a stellar job on post purchase support. They have a telephone and Internet inside sales group. They will load the items in your vehicle. Just waiting at the counter you can see and hear how fast the call center works and observe their customer focus. I would recommend Aleko for the products they have that you need.

    That they would have sent the Aleko gates openers with thier own circuit board instead of another…read morecheaper companies that never worked right from day one. Bought gates and opener. Just found out the reason nothing has worked right. Was trying to buy another circuit board hoping that would fix the problem. Turns out they didnt use an Aleko circuit board they used a Token circuit board. # PKMJ2A AND GAVE GENERIC OPENERS THAT NEVER LINKED TO THE CARS but linked to the circuit board. A token gate opener is 200 and change this was 1000.00 plus and the gates for over 4k total. Im FURIOUS AT THE RIP OFF. HAD TO KEEP A BUNGEE CORD ON THE GATE TO KEEP THEM CLOSED.

    Champion Windows & Home Exteriors of Seattle

    Champion Windows & Home Exteriors of Seattle

    2.2
    (66 reviews)

    I had Champion windows installed several years ago and now two of my pane windows are foggy and…read moredon't look good. I notified Champion Windows and inquired about the "limited warranty". I was told that they would charge me $130.00 to come out to "determine" if it's covered under the warranty. I also did research and found that the warranty would cover the foggy windows only if the seal was broken. I see no indication of seal breakage or leaks, but my windows are foggy. Why would I pay them $130.00 to inform me, that the foggy windows are not covered? The quality of Champion Windows is disappointing. Buyer beware and check your warranty closely.

    One star only because of Dawn Todd and Rod Lacheney. The day when installers were in our home…read moreeverything was good, they did good job. We were missing the screens for all windows. In the morning someone called and said that installers are on the way and that they don't have screens and person will check what happened and let us know. No one called us after. So that isn't installers fault. The day after they called us and said that we have last payment left, we said okay, that isn't a problem but where are our screens. The person was surprised and said you didn't received them. We said no, we miss all of them and when we get them we will pay. We just wanted to protect ourselves as a customer, because the job wasn't done. The person said okay. No one called us, no updates, nothing. And then we got letter from Dawn and Rod. The letter is so inappropriate, especially when job isn't done. Also it is threatening... Just to know first someone pays you 90% of the project, do you really think that 10% is something. This isn't about money, it is our protection as a customer to be sure that you will finish your job. Also if you have called us and explained everything we would pay. Also when you have an appointment you should double check if you have everything for the project... If you're missing something, then you should let know the customer before installers were on the way and let us know when we will have a missing part! It is all about communication and kindness! Also just to add in the letter you wrote one balance and in the contract we have another. So I think that we can take further action for unfinished job and 2 different amounts.

    Pergomatic - patiocoverings - Updated August 2026

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