BUYERS BEWARE!!! DO NOT EVER BUY FROM THIS STORE!!!
I purchased a perfume from this store on 7/3/09. I bought a "Ferragamo Incanto Charms (Tester bottle)" for $49.99. The man selling it is saying that this perfume is regularly priced for $75.00. Thinking that I'm getting a great deal for buying an unused tester bottle (which he claims as AUTHENTIC) I decided then to buy it. After wearing/using the perfume for a couple of days, I've noticed that the smell wears off within half an hour, and the smell turns kinda musty. Being so unhappy with this item, I return to the store on Monday 7/6/09 only to find out that they have "no return, no refund, no exchange" policy, which I wasn't told when I was buying it. And he just then pointed at the handwritten note posted on his wall, which I didn't notice then, also it is written on the receipt which I didn't even paid an attention to when I'm still at the store. I have explained to the man the details of my complaints, and after arguing about the quality of this product, he agreed to exchange it with "Versace" perfume and I just have to pay the difference of $10.93. This time I got the sealed one and not the tester bottle. As soon as I got home I tried the perfume and to my surprise, it doesn't smell like the real Versace perfume at all. It smells kinda strong and after an hour it has that weird musty smell again. I got very concern about the authenticity of their products so I went online to search for reviews on that store, and I saw a review about them selling fake perfumes.
I went to Macys store to find the perfume so I can compare it to the one i bought from Perfumerie. And it is very obvious that the one I bought is fake! The Authentic perfume is wrapped tightly, neatly and cannot be unwrapped easily; the one I bought is wrapped up too but it is not the same and it comes off easily with marks of some glue on the plastic, also the Versace mark in front of the box is different. Then I tried to spray the two perfumes and they smell totally different. I was upset because I cannot believe how they can still continue to do business, I decided to report them to BBB directly.
I went back to the store and demanded my refund. Although the seller is still insisting that the perfumes were real, I looked at him straight in the eye and simply said, " You and I know that your items are fake, I do not want any further arguments, just give my money back, or I will get a Law enforcer here with me". And I think the man realized how serious I am, so he refunded my money back.
SHAME ON HIM!!! This store should be shut down for good. I do not know how they can stay on business without getting caught by the authority for selling fraudulent items. read more