Im a girl WHO DON'T PLAY about her perfumes. Im officially past the point of simple designer…read morefragrances and I am strictly a Niche girly. Walked into this place and immediately made it known...I was here to spend money. I'm certain there are so many looky loos, who want to come and sniff, but not me! I wanted something great. After shouting out all the perfumes I love, they got to hunting on the scents that were a good match for me. Loved the customer service! After a few tries,I landed on something beautiful and was completely happy with my purchase. Lovely visit to Ministry of scent! This place is a staple in the perfume world, so I am so lucky to finally live in the Bay and be so close to it.

The store is a gem! Folks are helpful and they didn't rush me…read more They do a terrific job curating which scents and brands they carry. I constantly order from them online and they always write me nice little notes and everything arrives on time and as described.

After traveling in Europe to shop for scents, I can appreciate ZGO Perfumery even more. They bring…read moremany international perfume brands to me in an adorable setting. Plus, charming young men will guide you in discovering new treasures. Which is why I attended the special event focusing on Editions de Parfum Frédéric Malle perfumes. A new perfume was introduced - Contre Jour (which means Light Against Shadow). This perfume has radiance and depth. Check it out. The owner also unveiled the news that Frédéric Malle was now an established brand at the boutique; it has its own wall cabinet to showcase the perfumes! Event attendees enjoyed champagne & macaron treats. It was a party for perfume lovers! I found a new perfume to enjoy while perusing the selection. Plus: everyone on their invite list got a parting gift: a bag with EdP Frédéric Malle perfume samples and a notebook.

I ordered many packages from ZGO without issue. But a recent delivery was mangled and destroyed by…read moreUPS. I asked ZGO to follow up because I just got the automated brick wall. I had to cancel the charge because I never got the product and now ZGO will no longer fill orders. Even after escalating the issue and promises that it would be corrected. Very poor business conduct.

I was in the market for a new cologne to use, and I've kept seeing/reading about Another 13, so I…read morehad to go and smell it for myself. This was my first time at the store, and the customer service here was exceptional and bonus points for the dog treats for our pups. I learned so much on my first visit. Main learning is that they make and bottle your fragrance on the spot, so it's the freshest as possible. Really cool concept that I haven't seen other places. While the price tag is up there, I couldn't commit to a full bottle of cologne, but what's great is that they offer $7 testers, which I think is great because it gives me time to see which scent works best for you. I'm torn between the Another 13 and Matcha. Honestly these $7 testers are also great for traveling because it's tiny and can easily fit in a toiletry bag. We did end up getting the Another 13 lotion ($85), which is a great bathroom staple! If you are in the market for new perfume/cologne, shopping in-store beats online shopping all day, everyday.

Amazing customer service! The team at this Le Labo is always friendly and welcoming, and they truly…read morewent above and beyond for me during the holiday rush. They helped me put together a large number of custom gifts with so much care and patience. Special shout-out to Sebastian, who helped me every step of the way and even walked everything out to my car -- such thoughtful, above-and-beyond service. We absolutely love this store and feel so lucky to have them in our neighborhood. Highly recommend!

I had the most enriching fragrance-blending class experience at Scents By the Bay! The moment I…read morewalk-in, Tarah and Kiki made me feel at home. They were super friendly, highly knowledgable, & answered all my questions. Their passion & positive vibes were contagious. Being a fragrance lover who blends scents at home, I appreciated the clear, beautifully crafted guidance. The class balanced simplicity for beginners with deep educational insights. On top of that, their fragrance selection was unbelievable--literally a library of scents! They had over 700 options, from designer oils to pure essential and aromatherapy scents. As someone who's taken other classes with fairly small options, having such an eclectic, rare selection to choose from was next level. This was a perfect act of self-care after a busy weekend, and I left with new knowledge, a beautiful custom fragrance, and immense joy. This truly was a one-of-a-kind experience. Highly recommend! I love supporting local businesses and see myself being a frequent customer--probably will pop-in once or twice a month! I am excited to bring friends here for birthdays and special occasions. Already, planning to bring my husband for a date--so we can create a fragrance together! I'm just thrilled that something like this exists right here in the East Bay. This experience was a gem, and I can't wait to return again and again!

What a gem , we were eating next door and ran across this place…read more The cashier did an amazing job on explaining everything and how it works. I will be returning.

The best perfume! Such an elegant and luxury products…read more Located inside The Ritz Carlton SF, There is Krigler. Testers are available and please make sure to come by and say hello to the sweet Japanese lady who works there, her name is Rieko. She is the best and you will love her and the products that she represents. ありがとう、りえこ!

How do I put this briefly? Kohshi is simply the peak of Japanese artisan goods? No, that's not…read moreit... Kohshi is the friendliest store I've been to? Hmmm not quite. Kohshi is THE BEST store in Japantown. I cannot recommend this business enough. From incense, to burners, to beautiful tea towels, to scented oils and unparalleled customer service Kohshi does it unlike anywhere else. I love the calm, prudent, affable, and insightful demeanor of the staff. They even remembered my birthday one year I have been completely satisfied by every purchase & look forward to stopping by, even if it's just for a quick chat. The owners have been in business for well over 30 years with a growing passion for quality service & stocking absolutely phenomenal goods year-round. Personally I L O V E their Esteban París collection of incense. But don't just take my word for it. Stop by and gather your own opinion.

I buy the most amazing and fairly priced matcha here! I also got a super pretty matcha bowl and the…read moreowner is always so nice to chat to. I'm sad they close so early because I always want to browse after dinner. Catch them before 6!

Last Wednesday was truly a scent-sational breeze. My nose knows no wrong. I could simply smell…read moredifferent types of floral depths even if I'm standing near the front of the entrance that was called Frankie & Myrrh. I once had made a gift exchange with my mini black glass canister for a "Spray the B!#ch Away" during the white elephant gift event. That was few years back. I used that spray to create a mist before bedtime, and that was a pleasant scent. Too bad my whole family didn't like that scent, not even my ex-wife. Thus, I'm the only one who can have it in my room in case I get annoyed. Back to the latest. Sweet strong scent from diffusers and sachets, sweet customer service, and a sweet atmosphere that brings positive feelings in one whiff. Though each of the purchases were still expensive, the one for $15 was the French lavender essential oil. Not as strong as my Bulgarian version in a tiny cobalt glass bottle, the French lavender will be good enough to help me relax. I have yet to use it after I use up my Bulgarian version. Anytime of the day, I can only smell with or without opening its tiny bottle. *Sniff*, *sniff*! Aaah! Aromatherapy at its very best!

My all-time favorite source for essential oils. The blends are killer! Total mood- and…read moregame-changers. Plus, you will not find more friendly customer service anywhere else. Incredible quality and people, I am a forever fan.

I went to the store to exchange my hand lotion because this time I did not like the grassy scent on…read morethe eau rose. Joanne was Amazing, she gave me an Outstanding service. She was professional and knowledgeable and kind. She explained to me why sometimes the scent does not smell the same each time. I was very pleased with the whole service and she gave me some samples to try.

Hours allege that they open at 10, came at 10, and they ask me to wait. I waited 7 minutes and the…read morestaff is still talking amongst each other and just applying makeup. Employees should be ready at opening.

Just discovered this wonderful scent line this past weekend! Placed an immediate order from home…read morefor the Field Notes from Paris scent! Deluxe, delicious and makes me think of Versailles, Marie Antoinette could have worn a similar scent as it takes you back in time and transports you to Paris. My order arrived immediately and came with a special 10th anniversary scent library. What a quality product and the packing is sexy, sultry and gift worthy!

In all of my 33 years I have never found a perfume that spoke to me the way that Ineke's Briar Rose…read moredid. In fact, all of the other perfumes that I had sampled were equally intoxicating. Every time I wear Briar Rose I get compliments and questions. It is a unique rose scent that is sweet yet dark, like me. Ineke has impeccable taste and I hope she continues to create perfumes for the rest of my life. I don't know what I would do if she stopped

Visited this location for the first time and Colette and Briana were absolutely wonderful! They…read morewere incredibly accommodating and helped me find the gift I was looking for. Thank you to both sweet ladies!

Appreciate the women working here that pointed me in the right direction. Their expertise with the…read moreproducts and scent notes were top tier. Upon learning my scent profile, they helped me make bold but educated choices -- The one thing that I have come to terms with is that I love scents that work for me. I used to chase scents that were the "most popular" or "most attractive." However, our body oils change that profile a bit and the same scent does not smell the same on everyone. So although I do enjoy oud scents, not on me. So I told the workers there, "I like strong but subtle" and "I have some sweet scents in my armoire." Santal and Noir were previous purchase and the obvious choice would be something similar. However, a sweeter scent would also be obvious based off my collection at home (MFK 540 E, Carmina, etc.). The ladies here (on two different days) helped me decide on a scent (which I'll gate-keep) and I have loved it ever since. It smells amazing and I've received several compliments so far. Come here, be open to suggestions, and allow the scents to sit on your skin. I'd suggest coming here with no scented lotion or perfume on already and allow the oils to sink into your skin. Then maybe, you'll find out that the less "popular" scent works better for you than the Le Labo you smell on everyone else!