This is the kind of store that I appreciate having while walking around in Pac Heights. It goes without saying but if you love fragrances, this is the place to be. It will fulfill your fragrance cravings for scents that are bourgeois and full of depth. I couldn't help myself given my compulsion to want to smell new scents.. My love of fragrance started way back in high school when I was constantly at either Bath and Body Works or Victoria's Secret buying up all the body sprays. What made this visit to Diptyque particularly nice was their sales associate Frances. I had the pleasure of meeting Frances as I casually wandered in. Like usual, I'm picking up random lids of their famous candles and inhaling their scents. Frances approaches me and we had the nicest conversation over our mutual love of fragrance. He is one of those people that has a real passion for perfume and takes his time to explain not only the notes each fragrance has but how they can make you feel. When I explained how a specific fragrance (in this case a new one called "Lilyphea") and how it smelled like a warm hug, Frances understood completely. Unlike some other high end stores that can come off as snooty or arrogant, this store is anything but. The sales associates here in my experience have been down to earth, easy to talk to and care to build the most important thing with their clientele-- relationships. This is the kind of thing that will bring me back to a store even if it's not to buy for myself but for a gift. Thank you Frances for making an already perfect day in SF even better. I'm taking my time with my 2 samples and enjoying them during my work day. read more

Luxury stores can sometimes feel intimidating, but I had a lovely visit at Diptyque recently. The store is beautiful and obviously smells amazing. I love that the notes for each fragrance are so clearly listed, and I really appreciated the detail of the mirror being angled to show the illustration on the back of the bottle. Patty answered my questions about the packaging for the eau de toilette vs the eau de parfum, some specific fragrance notes I wasn't familiar with, and sent me home with a sample of my favorite scent. I would love to return! read more

Diptyque Fillmore - Fragrance notes are listed underneath each bottle - Perfume Near Me - San Francisco, California

How lucky are we to have this beautiful Diptyque brick and mortar in San Francisco. I find myself on Fillmore often and love stopping by my favorite perfumery. The scents here are unique, complex, and long lasting. My wife and I stopped in recently to select our signature scents for our wedding. The team here was so sweet, patient and kind to us as we explored our options. We ended up leaving with some special engraved bottles and travel sizes to take on our wedding trip. Thank you Diptyque for having the best products, service and vibes! :) read more

My best friend and I visited this location for the first time and it's such a beautiful storefront! We were helped by the sweetest associate named Karen. She was so thorough in servicing us, making sure she showed us her favorites. She also went through explaining the difference in scents and explained the scent choices in the discovery set my best friend was looking at. Karen overall was had the most welcoming, pleasant, and warm demeanor, and had the sweetest smile when she helped us. We will 100% come back because Karen was so wonderful! read more

Would avoid this location. Extremely rude and condescending man named Andy told me my birthday was in February in their system despite me showing my ID with today's date. Refused the free candle I've received on my birthday with zero issues prior to today and then made a point to yell "thanks for coming in!" In the snarkiest tone. It is not what you say, it's how you say it. Thank you to the lovely blonde woman who was extremely kind and gracious despite her gleefully rude coworker. read more

Diptyque on Fillmore is a high-end fragrance shop based in France, and it's definitely a treat for the senses. I stopped by while walking to Japantown and was immediately impressed by the store's elegant interior and beautifully arranged perfume displays. The packaging is stunning, with each perfume accompanied by a card that not only shows the name but also describes the scent profile (like floral or woody), which is helpful since the names alone aren't always intuitive. You can spritz the test perfumes onto the cards for a preview of the scent, which makes it easy to explore the various options. I noticed that the perfumes are grouped by packaging color: 1) White packaging perfumes are described as lighter and more subtle. 2) Black packaging perfumes are stronger, with a higher concentration. In terms of price, you're looking at $130 for a 50ml Eau de Toilette and $230 for 100ml, which reflects the luxury of the brand. My personal favorites were Eau Rose and Vetyvrio--both offered a sweet and fresh scent. The service was fantastic. The gentleman who assisted me was very knowledgeable and took the time to explain the most popular fragrances. I also found out they offer free carrier deliveries within San Francisco if you order online! Yes, the perfumes are expensive, but the fragrances are truly exceptional and something you have to experience in person to appreciate fully. If you're into high-end scents or just want to treat yourself, Diptyque is definitely worth a visit! read more

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Visited with my little fur ball a few weeks ago while browsing around on Fillmore. This store looks beautiful and smells so good. I used to occasionally buy their candles from Nordstrom, so this store is very convenient. For this visit, we brought the Gel Nettoyant sans Rincage pour les Mains (rinse-free Hand Wash gel) that smells really good and useful. Store is lovely to browse and buy. Located on Fillmore St between Sacramento St. and California St. read more

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ANDY is the best! One of the best experiences I've had in a Diptyque (and all of them have been good) but Andy was super nice and helped my mom find a perfume for my dad!!!! Gave us water too and left a card for us thanking us. If you need help choosing a perfume, I highly recommend coming to this location. Super knowledgeable in the notes and vibes. This is store is also super beautiful!!!! read more

Gorgeous space with a wide array of beautiful, complex scents to choose from. From store design to gift wrapping, the attention to detail here is so special. Andy was wonderful and pointed me towards some really great recommendations based on what I was looking for. Thank you Andy! read more

This is a great store for French home décor and holiday gifts! I bought the Sapin candle with felt label designed by British artist Lucy Sparrow. The Sapin room spray also added to my stash. Gifting a holiday ornament to a young relative of mine - lucky girl! I have a perfume on my Christmas wish list. Diptyque Fillmore boutique requires another visit as more 2024 Holiday items are released... read more

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Go visit Andy... talk about calm cool collected... perceptive! A safe haven in the holiday madness. read more

Diptyque Fillmore - Postcards and notebooks, who knew. - Perfume Near Me - San Francisco, California

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The friend whose apartment I subletted in Manhattan had a Diptyque candle and perfume, so as soon as I got back to SF, I looked into Diptyque! I biked over to the Fillmore and parked my bike outside. The interior is beautiful--it reminded me of Paris! The man who helped me was so helpful, kind, thoughtful, welcoming, and warm--I cannot talk positively enough about him! He was generous with samples and his time as well. I will be back for their perfume (of which I am a fan.) read more

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Walked in and was met with no greeting, only an intense stare. I intended to buy Philosykos, but the sales associate's uncomfortable demeanor drove me out. read more

I typically go to the Diptyque downtown but popped into this store since I was in the area and will definitely be back! The burning candles made the store smell like good and the interior was very cute. read more

Diptyque Fillmore - Perfume Near Me - San Francisco, California

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I visited Diptyque Fillmore today and was really blown away by Patrick's service. Patrick was friendly and informative. He introduced my friend and I to a body cream with her scent of choice and sure enough, she ended buying it also! This is the 5th Diptyque boutique I've visited in the Bay Area (First in the Financial District in San Francisco, then Palo Alto, third Valley Fair in San Jose, 4th was at the Marin Country Mart). Every single store has its own "vibe" and this location touched my heart because of how cozy I felt inside. Again, Patrick's service made this visit memorable! Diptyque is a pretty penny and a personal investment. Patrick made this investment too easy and guilt free! I saw the Ilio marketing on IG and I just had to try it. Sure enough, it was love at first sniff. I can't wait to be back! read more

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I normally shop at the downtown location, but ran into this location to do an exchange. Really lovely staff, helpful and appreciate their assistance with the exchange. This is also a beautiful store and great for gifts. read more

Max helped me find the perfect woody yummy candle for a special night I was cooking dinner! He was thorough kind & offered me a tester for one of the perfumes I'm definitely purchasing next! read more

Ok...so my first review was no no experienced. Unsure of what changes with their place since I last went in but I thought of trying going in again. Went in and right away the atmosphere changes from the before experienced. The heaviness of the room is no longer there. Air seem to flow easier and you don't get that stuck up feeling from their sales rep. There were a different sales rep in there and she was helping another customer. I looked for what I need on the other side of the room. Right away Paris another sales rep or maybe a manager. I am unsure but he was bright,lifting,exuberant and fantastic aura of brightness surrounding him that makes you feel comfortable right away. He greeted me and asking if i needed help? I told him what I need is two of parfumerie d'interieur and a Gel Lavant Revigorant L'ART DU SOIN. He spoke about how these are perfect to refresh a interior of whatever room you are in. Apparently he is right. I have dogs and I do boarding a lot so my home needs to get some refreshing around the interior. Which I agreed and he was talking about his day also asking about mine. I need to tell you that it is 360' from what I first experienced. Quick to judge maybe is on my part but the first time experienced did not makes me undeterred to not try them again. I was happy with giving them the second round and to be honest. I would love to be their regular clients if I ran into Paris and the other female sales rep again. It is all about how much they can passed the judgement of how you dressed and look. I dressed like a dogwalker so not much to judge there and dogwalker have certain smell so it was a blessing that I didn't experience the same treatment like the first time around. Paris you are the BOMB! I will be going back soon. Thank you for proving me wrong. read more

Diptyque Fillmore - The best product for my home and for me. One is interior scent and the other is for shower time. Love it! - Perfume Near Me - San Francisco, California

I had one of the greatest experiences ive ever had in retail here with Patrick! I was so so happy to be served and shown around by him. My fiance and I are visiting SF for the month and he was so welcoming, with a calm energy. We threw a million questions out, and he answered them all so gracefully and knowingly. I wish they accepted tips or some form of gratitude. So instead, I hope this review helps you out Patrick. Thankyou for making us so welcome! Will hopefully be back for that Coing candle! - Madeha read more

The customer service at this location is top notch. They're not at all greedy with their samples and test fragrances. The product is pricy but well worth it. read more

The staff are so so helpful and lovely here! I bought my bridesmaids all a candle and got they engraved. Jennifer and Tatiana were so sweet throughout the whole process and even added little cloth bags to put the candles in! I couldn't recommend going to them more! read more