Low prices but you get what you pay for if even that much. Very slow, poorly run and dishonest.
Went here because I saw an ad online and it was a lot cheaper than other places around. I'd never been there before but I figured all tire shops did the same thing so whatever. It was a Tuesday afternoon and there was only one other person there besides myself. So I show them the ad and ask if they still have that tire in stock, they say they do so I go sit and wait for them to put on the new tires. And I wait. And I wait some more. 1 hour later they ask if I want the white letters on the inside or outside of the tire, and then I wait some more.
After 2 hours they finally bring my car around and I just kind of look at it through the window and something's weird about it. I figured the new tires were just a little different looking and I'd have to get used to them. Then I was looking at the bill and it was cheaper than I expected so looking more closely I notice they had the wrong tire size. They put the wrong size tire on my car even though I showed them the ad and the tire size with the price it should be. Then the lady tells me that the tires they put on were the same just a little narrower. I did not want that tire size. WTF? The lady was adamant that that was not the size I showed her so I bring up the ad again and she says those tires wouldn't fit it, to which I reply that I have already had that size in the past and they fit with no problems. She tries to convince me otherwise and then they reluctantly take the car back and change the tires again. The "good" news is that the second time it only took them 90 minutes to change the tires.
I finally get the car and pay for the tires after 3.5 hours of waiting in all and they give the obligatory "sorry for the wait" (no apology for their screw-up). I have never had this take more than an hour in any other shop especially when it was as dead as this one. I only saw one poor guy working with the tires (maybe there were more) but I doubt it was his fault, just very poorly managed.
To top it all off, when I go out and get in my car I notice the passenger mirror is flopping around. It's an electric folding mirror and I guess they tried to fold it back by hand and something broke. Its a simple mistake I've made before as well but he fact that they didn't even mention it to me was what really pissed me off. By now the sun had set and I just wanted to get home and didn't want to waste any more time with these people so I left and fixed it myself.
Definitely won't be returning here plus I didn't get any warranty on my brand new tires because they were "special priced". read more