My 2006 RAV4 (purchased used with 94,000 miles, and now with 117,300 miles) has been CONSISTENTLY using one quart of oil every 600 miles - caused by defective pistons, a KNOWN MANUFACTURING PROBLEM. A search of the internet will confirm that many other Toyota users experienced the same problem. See: https://www.toyoheadquarters.com/threads/excessive-oil-consumption-on-2az-fe-engine-lsc-ze7.362/ Toyota well knew which cars had the faulty engines and should have proactively issued a recall for ALL of them, but they didn't. Rather, Toyota waited for customers to complain of excessive oil consumption, and then promised to test and then rebuild oil consuming engines on an extended warranty basis for cars less than 10 years old and with no more than 150,000 miles. Performance Toyota performed THREE oil consumption tests on my RAV4, the first two of which were done within the Extended Warranty 'window'. The FIRST TEST (2/29/16) PASSED, but the car kept using one quart of oil every 600 miles AFTERWARDS. I bought a case of factory recommended 5W20 Synthetic Blend oil to keep the engine properly filled, as needed - about every 600 miles. I am still doing this today. The SECOND TEST PASSED (6/30/16). I watched the technician put oil into the car from a previously poured pitcher (oil viscosity unknown). The car burned just over half a quart during the test, BUT continued to use one quart every 600 miles AFTERWARDS. When Performance Toyota changed the oil on 3/20/18, there was NO OIL on the dipstick after just 528 miles! None! Nada! Zilch! I opened a case (#1605170184) with Toyota Corporate who suggested the dealer conduct a THIRD test. To ensure that the proper oil was being used, I MYSELF provided five quarts of (5W20) synthetic blend oil, and watched while the Performance Toyota technician placed 4.5 quarts of it into the engine. With the factory recommended oil that I provided, the THIRD TEST INDEED FAILED - the car burned over 2 quarts in 1250 miles, and this time the red oil lamp flickered for the first time! When I called them back, Toyota Corporate told me that the Extended Warranty coverage had lapsed for my car, and I should 'take the matter up with the dealer.' The Toyota service manager promised to check with 'his man' at Toyota to see what could be done, but never replied back to me, nor did the Performance Toyota Dealer Principal after I sent him a certified letter, followed up by a telephone call just the other day. I've even e-mailed the Toyota CEO (Mr. Toyoda) in Japan - no reply! To recap, the first two tests PASSED (when the dealership said they provided the factory recommended oil) and the third FAILED (when I provided the factory recommended oil). The only plausible explanation is that the technicians placed the wrong viscosity oil in the car for the first two tests. Now, I am currently 'stuck' with a car that has lost most of its resale value as I can't in good faith sell it in its current condition, a car that can be dangerous to drive should the oil level drop too low, and a car whose catalytic converter is most likely to fail soon (an expensive repair) because it is absorbing the excessive amounts of oil blown into the combustion chambers by the clogged pistons. I have owned many new cars over the years, including two other Toyota's (1999 and 2002) that were purchased brand new (from Peruzzi). They NEVER burned oil between oil changes at 3,000 miles. This is a disgrace! I'm convinced that those first two oil consumption tests were faulty, and I would like my car repaired under the terms of the extended warranty enhancement. read more

We just bought a new Sienna this evening from Performance. I have purchased probably 10 new cars in my life time and I must say that this car buying experience was the best one ever. I live in Lancaster and have been wanting to buy a Toyota van for the past 6 months but each time I visited the nearby dealerships I would get the same games played on me. One misplaced the keys to my trade-in so I would stay there longer. I even had a salesman say he would not take my counter offer to the sales manager unless I signed an offer sheet stating that I would buy the car if he accepted my offer. This lack of respect is what drove me to drive 40 miles to Performance, hoping I could find a different dealership. Well I did in Performance. I'm a Sales Trainer by profession and I could tell by listening to the salespeople talking to the 7 buying customers (on a Monday night) that this place is being led by someone that understands how a person should be treated. I had a terrific young lady Celene that was a pleasure to work with. She played no games and used none of the cheesy "sales" lines I was given at the other dealerships. She gave me what I wanted, which were just the facts, and we were able to do the deal in 20 minutes. They do business the way I train sales people to do business, which is really very simple, starting with treating people fairly, honestly and with respect, and business will ultimately take care of itself. I had no intention of driving a new car home tonight but I did and am very happy I did. If you are tired of the cheesy "game playing" some of these dealerships are doing then do yourself a favor and drive up there and give them a shot at your business. It won't be a waste of your time. Thank you Celene and thank you Performance Toyota. read more

At state inspection January 2018 for my 2011 Toyota 4-runner - with 56712 mostly highway miles - purchased at & serviced only by Performance Toyota Sinking Spring - I was advised the front struts required IMMEDIATE ATTENTION. I didn't ask for a price to replace them - but was presented a quote of $772.49 good for 30 days. I didn't detect any difference in handling since new so I had SERIOUS DOUBT about their assessment. For 2019 inspection one year & 8,440 miles later at a different inspection station - with my request to examine the front struts thoroughly - no evidence of failure was detected! The technician questioned my concern - I explained. When my concern was brought to the attention of an assistant service manager at Performance Toyota I received no satisfactory explanation. Needless to say - I will not be returning! read more

Kayli Andre was our salesperson. What a gem she was! It was bitter cold the day we drove to Sinking Spring, but Kayli had hot coffee waiting for us and our automobile was ready and waiting at the door. It may not be important to some, but there was a jar of candy on her desk and I thoroughly enjoyed eating a few pieces! The "checkout" process was painless and Kayli soon had us on our way to eat lunch and enjoy a local movie before our drive back to Woodbury, New Jersey. She even looked up the movies and xeroxed a set of directions. AND, this was her day off, but she came to work just to make sure that our visit went smoothly. Our family was totally satisfied and happy with our experience at Performance Toyota, and particularly happy with Kayli Andre! read more

I have had nothing but great experiences with the Performance Toyota Team. I have bought and serviced 3 vehicles with their sales and service team over the past 3 years and would highly recommend them to anyone I know. I started my last two searches online and was pleased with the quick and knowledgeable staff that contacted me regarding my Rav4 and Camry search. The sales team I've worked with with is laid back, fun, and pressure free. I was recently in for my first service in the Rav4 and also want to mention that the new service manager and his team are great! What an improvement! I was able to get my vehicle in and out of service very quickly. Everyone at Performance really seems to be happy and enjoy their job. read more

I recently purchased a 2017 Toyota Tacoma and I could not have been more satisfied with the experience. Everyone involved was very helpful and knowledgeable. This is the eighth vehicle purchase that I have been involved in and the first in a long time that I plan to return to the same dealership and hope to be able to work with the same people. The experience was extremely stress and pain free. I dealt with Tony Ogozalek and he was always on top of things and kept me updated on the progress. Any time that I had to contact him, he was quick to respond. Overall, I could not say enough to express how pleased I was in this vehicle purchase. Thanks to all at Performance Toyota, especially Tony Ogozalek. read more

I had a Great experience at Performance Toyota (Sinking Springs Pa.). Performance Toyota's sales team did a very good job. Eddie Rodriguez inspired confidence and trust, while not pushing a sale with a lot of fast talk. I found him to be very competent in his job and enjoyed the overall experience. Their Sales Manager was also very friendly and did what it took to make the sale without making me uncomfortable. All other staff that I had contact with where professional and courteous. I am confident that I received a good deal on my new truck and highly recommend you consider their dealership for the purchase of your next vehicle. Their team did Good! Thank You Performance for a job well done! Bob S. read more

I bought my car here--after lots of research--from Jack Lefkowitz. I didn't get any of the high-pressure strong-arming the last reviewer did, and I got the best price. Since then I've come back to have my car serviced. Last time I came here, my car needed a more labor- and time-intensive service than I had foreseen--and of course I had the last appointment of the day, literally days before I was due to take a major trip! Luckily the crew worked hard to squeeze me in. I got out of there a bit late...but so did they. And they were really cool and friendly about it. I really appreciated that! So sales or service, this is my preferred Toyota! I drive an extra 25 minutes to get here. read more

This was our first experience with Toyota and this dealership. We decided on the Highlander Platinum limited. I emailed the dealership and had a prompt phone call from Kaitlyn. We literally arrived Saturday morning dealt with Kaitlyn as our salesperson and a couple of hours later left with our new Highlander. It was a respectful, easy and educational process. There was none of the usual disappearing act by the salesperson to "check with my manger" when we were negotiating. Kaitlyn was very knowledgeable, easy to work with and got to the price we were looking for. Easily the best car buying experience we have ever had. read more

Performance Toyota has been the best for price again. This is my second Camry Hybrid bought from this dealer a 2008 and now a 2012. Fred Folk is my sales person for a honest straight forward deal twice. I don't like a lot of hasle, just tell me what it will cost with my trade. Great trade in price on my new Camry, and 0% finance. I have a dealer 3 miles away, but I drive 32 miles for service at Performance Toyota this tells you something about this dealer. About my Camry, WOW!! fun to drive. Jim read more

I loved working with Performance Toyota. I bought my first brand new car from Eddie Rodriguez. As a young woman in her twenties, it was a little intimidating walking into a dealership and telling them what I wanted. Eddie and the rest of the Performance Toyota family made me feel comfortable. They gave me what I wanted at a price I couldn't believe. The explained everything to me, and they never once pressured me to get something I didn't want. All I had to do was say "No" once to the extended warranty, and no one bothered me again. I will absolutely do business with Performance Toyota again! read more

Recently financed a used 2015 Toyota Corolla here from Katherine Santiago. It was my first time buying a car on my own so the friendly and knowledgeable nature of everyone at the dealership was much appreciated. I am especially thankful for how nice and patient Katherine was as I worked things out with my bank and insurance. Any questions I had were answered and I never felt unnecessarily pressured into anything. The car was more affordable than expected and runs like a dream for my long commutes to work. I am very happy with my experience and will definitely recommend Performance Toyota to others. read more

My salesman was Eli Vittini. Eli was very laid back and personable, yet very professional and was very knowledgeable about all of the features of the new Volvo S90. He was low-pressure and relaxed and really took his time during the entire buying process (which ended up being a two-day process because I tend to be very particular about the details). After the purchase, Eli took an extreme amount of time making sure the car was detailed up to my high standards and took a great amount of time making sure my wife and I knew how to work the many features of the Volvo S90. read more

This was my third vehicle purchase from Performance Toyota in three years, and once again they delivered an outstanding experience. Jack Ochoa was incredible--informative, patient, and genuinely focused on my needs. They were super flexible with scheduling, even staying after hours to finish up, and made the process smooth and stress-free. The kids' play area was a huge help too! I walked away with a great car, warranty, and service package--and most importantly, I felt cared for, not upsold. I'll continue trusting Performance Toyota and highly recommend them! read more

I bought a car from Performance Toyota last week over the internet and arranged to have it shipped to me as I live out of state. By luck, my sales rep turned out to be Cam Kline. What a great experience (not often you hear that when buying a car). He answered my numerous questions, was extremely honest and when my transport fell though, he arranged to have the car delivered to the Philly airport so I could fly in and start the drive home. Talk about the best, most friendly customer service ever! Thanks Cam!! read more

I just purchased a new Tundra at Performance and was treated extremely well and got the best deal I could get in the area. Erica Gonzalez, the Truck Salesperson, was really professional and really knew her trucks. I generally read up on the products I plan to purchase and she informed me of other items about the Tundra that I did not know. .. Top notch!!!!! I was really impressed with her. Between her and Tony Curtis I am getting the truck I wanted. Mike P. read more

We had a really bad experience on the Tri-County Toyota dealer, and when we went to Performance the difference of treatment is right on the door with the receptionist and all the others that were in our path to buy a car. Elizabeth, our saler, was patient, professional and attentive, answering all our questions and having great knowledge about the car we purchased. Was a pleasure to do business with them, we will be back for sure! read more

" Ryan is one of the managers of the location and as soon as we entered the door, he immediately acknowledged our presence with a welcoming and friendly smile. He was both professional and friendly. He directed us to another person that did a great job in clearing and answering any uncertainties that we had regarding what a lease and ownership of a vehicle is. Together Ryan and Erica Gonzales are a superb combination. " read more

We just moved from Lancaster county where they just built a state of the art facility including the use of an iPad while you wait but having said that I feel that this service center has a much more laid back atmosphere. You can speak with the technician when the car is finished as the service counter is right next to the garage not in the next building over. Service was great!! Will return for all our Toyota needs!! read more