Northwest Mini provided excellent customer service from beginning to end. After almost 200k miles…read moreon my little 2011 Mini Cooper, it finally needed a tow to the repair shop and was retired today. I had the absolute pleasure of working with Mike Eastey on the sales team who provided the most attentive customer service. He was incredibly knowledgeable about the car and patiently answered all my questions and addressed all concerns. I'm the proud owner of a new 2-Door Mini S. Mike showed me all the updates from my 2011 and explained how to navigate my new set up. He even took the time to balance my sound system and connect my iPhone to the Mini Bluetooth. 5-Stars, Mike! I also had the pleasure of working with Ron on their finance team who patiently ran me through countless finance options, multiple different warranty options and didn't me me feel rushed or pushed in any direction. Great team all around - would highly recommend!

Easy and friendly service for our annual service on our Mini - staff was professional, and Darrell…read morewas excellent to work with.

My GF was out of town and I was using her car (cause it's way nicer than mine). She had a slow leak…read moreon one of her tires and when I looked at them they were definitely due. Tired of putting air in every day, I decided to get her a set of tires. Being that it's close to Xmas, I thought "maybe I'll just find her a serviceable set of used tires to get through the winter". I looked online at new and used tires. Stumbled across this shop which isn't too far from my house and had great reviews. I've had good experiences with chain tire shops but I like to keep my money local of possible; absolute plus that it's not just family owned but Latino owned. Went in and they didn't have anything in stock for the car. He warned me that anything in that size was gonna be new tires. The owner immediately got on the computer to look for tires. Ended up with a great brand new set within the price range I asked him to find (tiny bit over but that's fine) I paid in advance. Got a text the next day that the tires were in earlier than expected which was great cause I had to pick up my GF and her mom from the airport. Went to the shop and was in and out in about 30 minutes. The BEST part about this shop is Romeo. He looks like he is likely a pug/chihuahua. I asked and he is about 9 years old. He is absolutely a sweet little guy and kept me company both times I was there. He chilled with me the entire time. I will definitely come back in the future. Gotta love these little home town gems...and I'll get to hang with Romeo again.

After calling around to get all my tires swapped out, this place had the best prices. I came in and…read morethey got to me right away and were done less in less than 30 minutes. They were friendly and nice, but not too talkative, which I really appreciated because I just worked a 12 hr shift and just wanted to get home. The ambience was good, a little dog named Romeo kept me company while I waited. I'll be going back and recommended the place to my friends.

Courtesy Auto Service & Tire in Tacoma by the mall tried to charge me almost $1900 for an…read morealternator on a 2011 car. The owner/manager claimed that they had to special order the part from the East coast & it would take about a week to get it. But, they had loaner cars for $25/day that I could use in the meantime. Those charges would be on top of the $1900I. I got my car out of there in a hurry. On their webpage, mission statement from owner mentions honesty & ethics. Really??

I'm barely given any 1 star review; but this one is overwhelmingly full of trash that I have to put…read morea note for anyone's future recommendation! 1. I came early Tuesday 04/18 morning to see any availability, the store manager told me they were full and referred me to make an appointment! I did, and there wouldn't be any slot until next Monday 04/24 at 0800 am. Funny how they made an appointment slot; when I checked online later, it was still open that week. They just want people waiting for them, instead of waiting for customers. 2. The store manager told me only $75 for inspection and it would be deducted for the repair cost later. 3. I took a day off, and came early to Apr 24. The salesman told me the whole cost for inspection is $175.38 and won't be deducted for later repair! Seriously!! 4. Trust is what you build for business but I guess they don't give a damn, since they are next to the mall and always pretending to be professional. Final word, I did go to BUCKY's TACOMA on the 48th. I did only $70 for inspection (fact only $70, no extra labor's hidden fee that goes up to $175) But the senior mechanic wouldn't be available until next month because of vacation. SO THEY REFUNDED ME $70. Please, support your local store before going to this so-called best service store in Tacoma!!! They are really on a whole different level of Bull-shit!! And I will bring my complain to anywhere I can! Even file a complaint at WA state!

H&H has good customer service and the techs are very thorough. Very happy with the work.read more

Extremely knowledgeable, solid work!! Price is a little…read morehigher than other shops, but these guys are pros!!! Worth the extra $$ for peace of mind.

The best service ever. I will never stop recommending this tire shop to my friends and family. The…read morestaff is so kind and always attentive to my worries and concerns. I've had my oil filters changed, new tires, and more done here. Great value for the services as well.

My Ford edge had a dragging, whining noise and I called Eagle Tire and automotive same day in Gig…read moreHarbor. They advised me to drop off the following morning and they could possibly get to it. I had a diagnosis in a couple of hours that came with what the problem was and to what it would take to complete the work. I had another call same day.. that the car was done and ready for pickup. It was properly diagnosed and fixed with plenty of communication. This was a fairly large issue solved and fixed. It drives great again and I highly recommend the knowledge and customer service here. Give the guy at the front desk answering 10 calls at a time a thumbs up! & 2 thumbs up to mechanic Steve!

I appreciate these guys. It is a very basic auto parts store. When I needed parts for an…read moreambulance we were repairing in order to send down to Guatemala as a donation. They were very helpful and hooked me up with some good deals.

Traveled 1500 miles 1 way to purchase a car that was that was wrecked In front ! The way they put…read moreit back together, was purely an amateur job , body lines were horrible on the front end mismatch paint don't waste your time with these guys, salesman look like he just crawled out of a hole ...

I was in need of a reliable vehicle since my pickup Broke down on way to work at my new job only 3…read moremonths in.. Anyway Daniel hooked me up with a 2016 Volkswagen Passat and I have been loving it every since. That was March 2020 and my wife and I still love it. Get a lot of compliments too! If I or any of my friends need a vehicle I highly recommend EXPO AUTO and Daniel !!!

Me and husband decided to have our vehicles get clean inside and out. We drop off the first…read morevehicle that morning. They were nice and confident. We told them what we want and my husband came back later that afternoon. My daughter who was complaining for the mold can't find it anymore. The bad smell was gone and was happy with the result. The next day I drop off my vehicle and was also happy how they were able to removed that steaky slime inside one of the back pocket. They also fixed the cut on my leather head rest. I Love my car right now. It looks like brand new. Thank you.

I loved MARS! One of my buddies referred them and is a car guru. Something came up the day of and I…read moredidn't have a ride... so the owner actually drove me home after I dropped my car off for an interior exterior detail. The car was immaculate. If there was anything you forgot to remove or take out, they found it! All of my things were nicely placed in a plastic bag and left in the trunk. It was beautiful work. (Unfortunately my car was totaled a week later) but I will definitely return in the future !