The full review is in the pictures since I had too much to say and warn potential customers about…read more Jake claimed to take it to multiple suspension experts so they can all brainstorm together what should be done to fix the horrible wandering issue with my truck. He only requested that I pay for one of the technicians work to adjust my rear axle slightly (about $500) and that this was all for that other shop and nothing was being charged for himself. When I got my truck back that adjustment didn't do a thing to fix the issue. Then we both took the truck to another alignment shop and the technician there said he was positive the ball joints the previous mechanic installed were faulty or installed wrong. That alignment specialist specifically was adamant about the ball joints requiring to be replaced with stock ball joints and not aftermarket upgrades like they had done. I wanted to follow that specialist's recommendation but Jake said not to trust that specialist because he was, I quote, "a parts changer" and was just going to waste my money like the other mechanics and he said he wanted to do the job himself and not use that specialist to change the ball joints. When I kept hesitating to allow Jake to use aftermarket Ball joints he specifically told me that if those Dynatrack ball joints did not fix the issue, he would pay the the parts out of his pocket and replace them with OEM ball joints. So I went ahead and trusted him. The parts were replaced and he kept the truck for a week to drive around and wear the parts in because the wandering still wasn't going away. After that week he handed the truck back to me and the wandering was worse than ever. He also claimed that he wasn't charging me for the labor time he spent driving my truck to wear the parts in but that he would appreciate it if I would pay him $500 for the fuel he spent on it. This was prior to the diesel fuel spike so I figured it was still partially for his time because I myself can't spend $500 in a week in fuel towing with that truck daily. However not only was my truck still wandering very badly when he gave me the back but when I was hitching my trailer up to it a day or two later I realized that the brand new Banks tail assembly pipe that I had just installed on it a month ago was missing. When I called to ask about the pipe figuring they must have just somehow forgotten to put it back on he told me he would ask the other special technicians for it because they themselves never touched it or had it. Well he claimed that non of the other technicians from other shops would fess up to it so he would pay it out of his pocket and just forget about the $500 fuel charge he was charging me for. That brand new pipe cost me $550. At this point I had lost all trust. Now I started doing research on line on my own asking for help on social media on pages with people with the same trucks. I posted a video of the new track bar still flexing and they basically laughed at me accusing me of doing the improper work myself because the track bar was flexing due to it being installed UPSIDE DOWN. When I asked how I should fix it and that I paid someone to do it they gave me insertion how to fix it myself and told me to immediately fire that mechanic. Unfortunately it still didn't fix the wandering issue so I tried another local mechanic in town to try and hopefully fix the issue. That last mechanic basically shook his head and told me, and I quote "I feel sorry for you". I gave him the receipts of the work Jake had done and he told me I was basically being milked. This new mechanic took me into his shop while my truck was on the lift and showed me exactly what those new ball joints were doing to my wheels by trying to force the tires manually. He not only switched the ball joints for me fixing the wandering issue but he did it in half the time the Jake charged me for. Now if I was being purposely charged extra to be swindled or I was charged extra hours due to lack of experience, I will leave it up to the reader or the next unfortunate customer this happens to. Either way you look at it it still comes down to unethical practice since my work towing rig could inevitably cause harm to anyone in the vehicle as well as anyone around me on the road with the amount of horrible wandering and improperly installed parts it had. I have waited many weeks now for a response and for the promised reimbursement for improper installation and have not heard a word or response to my text message or voice message I left with his other shop technicians since now when I call he never happens to be available to talk. So at this point I don't expect any reimbursement for my loss. My only hope is that no one else receives the experience I have had and looses thousands in wasted money.

They were available very quickly and were open about the mechanical problem and the pricing. Great…read morevalue and service

Great to work with. Got us in the same day so we could get back on the road! Honest and friendly…read morestaff! Highly recommend!

Best service ever! Ken is amazing! I was on my way to work…read morewhen the belt fell off! I had it replaced the Sat prior at a different establishment while getting an oil change. I just drove straight over there as thankfully, they were 5 min away. No problem taking my car in & getting it fixed right away. Super happy costumer :)

As someone from California and was there for vacation and to see Tuacahn Performances. My BMW had a…read morelittle issue. I have to give this establishment 5 because they deserve it. The customer service outstanding. Mike, Scott, Mateo, were such a joy throughout my issue with my car. They open at 8:00 AM. I was there at 7:58 AM. I knew in my spirit that they would be busy and I needed to get on the road back to California ASAP. I was greeted by Mike with Good morning, how can we help you with a smile. that made me feel less stressed. I told him and with no hesitation Mike was on the job. Quickly he came and gave me an itemized list of what he was doing. Loved that. Then he was back to working on my car, ordering parts. While he was working, I had the opportunity to have a great conversation with Scott. Who has been in the auto mechanic industry for 17 years. So, I knew that I was in good hands. Scott's customer care and understanding of the customer care issues he definitely addressed them accordingly. I was thoroughly impressed by their professionalism and their willingness to assist each customer that walked through the door. I was in awe and wished that we had mechanics that care for the person and then they handled the car issues. I see why they're one of the best; if not the best in their industry. Thank you Mike, Scott, and Mateo for being so helpful and nice while I was at your establishment . Mikes main priority was to get me safely on the road. And he did. I made it safely back to California. Which was a 5 hour drive. I highly recommend this awesome shop for anyone looking for a well trusted and respected mechanics thank you Masters Autotech you all are amazing continued success ‼

Hawker Automotive is now Master AutoTech. Many of the same people that made Hawker great are still…read morethere and the new owner, Mike is fantastic as well. I have used them many times for simple maintenance and more technical jobs on all three of our vehicles and have been very happy with their work. Highly recommend.

This is the best shop in town. Really trustworthy guys, super knowledgeable! they took excellent…read morecare of my Tacoma and went above and beyond to help me out with my new rig. Very reasonably priced too. Fast and reliable service. I'm never taking my truck anywhere else!

Honestly, trustworthy and affordable. I take all my families cars to these guys for service and…read morerepairs.

Great shop. I took my vehicle into them with air conditioning issues. They worked it over and did…read moretheir best. Air conditioner works better but I also was given a clear diagnosis as to potential future issues which I really appreciated. I asked if they worked on VW's because a lot of shops won't touch them. They fixed the issue on my VW quickly and at a lower cost than I was quoted by a competing foreign auto shop. I had a great experience with these awesome people.

Charged my son double what it should have been for an alignment and didn't even get it close.read more

What can I say? Miguel knocked it out of the park with his kindness, understanding and knowledge!…read moreWill come back, you've got a customer for life!

Very high quality work and unbeatable customer service. Honest and reasonable. Definitely glad they…read moreare here.

Best deals and customer service in town! (Yes and I went to every dealership in St. George)…read more Best prices and offers on used cars. Dayzen was extremely helpful and easy to work with. Customer service here is better than any dealership I've been to. Thank you Findlay Subaru!

I asked if the car I bought could at least get me through a trip to Alaska before having problems…read more($10,000 Subaru) and when I needed the vehicle to work most, the brake went out in the Canadian Yukon. Apparently didn't check the brake pads and who knows what else before putting it up to sell.

Passing through town on a holiday weekend and having overheating issues with our Lexus. Monday July…read more5th all the auto repair shops in and around St George were closed except Hummels, called them up and they were able to get us in despite their full schedule. They were able to diagnose the problem and make the repairs, we were back on the road within a couple hours. Absolutely outstanding friendly professional service that was able to help us in a pinch and get us back on the road. Thank you for taking care of us.

BEWARE!! LOOK AT THE DATES ON THESE REVIEWS! The trajectory is steeply downward. We had good…read moreexperiences back in 2020-2021, and it's been a nightmare every time since the dad left. By nightmare I mean actually damaging two of our vehicles, returning them filthy inside & out, broken parts, etc. Sebastian does nothing but run interference apparently. Promised returned calls from the owner never came. Burned through new tires to the metal wear bars in less than 200 miles because they didn't get them aligned. And the claim on their flyer says "We work on everything". They may work on it, but that doesn't mean they return it in better condition. Stay clear.