1. Performance Auto Care

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    Escondido, CA

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    Performance Auto Care

    4.7 (336 reviews)
    Closed • 8:00 am - 5:30 pm

    Services - Performance Auto Care

    Auto brake repair

    Auto engine repair

    Performance Auto Care Photos

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    Recommended Reviews - Performance Auto Care

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    Reviews With Photos

    Rear brakes pads replaced.
    Bosie L.

    The service and professionalism was outstanding. They took care of my brakes the same day. So fast. I love this place. Pricing is very resonable.

    Front of shop

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    2 years ago

    Helpful 1
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    4 years ago

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    4 years ago

    Helpful 13
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    2 years ago

    Helpful 1
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    3 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    7 years ago

    Helpful 6
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    2 years ago

    Helpful 1
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    Photo of Kyle W.
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    3 years ago

    Been here for a couple oil changes. Always busy but they will fit you in within a few days. Very friendly staff and very efficient.

    Helpful 1
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    2 years ago

    Helpful 1
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    3 years ago

    Honest quotes, straight forward and great quality of work. Very good communication throughout the process of tuning up my charger.

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    3 years ago

    Helpful 1
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    3 years ago

    Helpful 3
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    5 years ago

    Helpful 4
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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    5 years ago

    Helpful 4
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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

    Kind receptionist and quick service. Explains things straightforwardly in a way that's easy to understand

    Helpful 1
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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Helpful 2
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    Photo of Jess S.
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    4 years ago

    Helpful 4
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    3 years ago

    Helpful 1
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    4 years ago

    Helpful 2
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    4 years ago

    Helpful 1
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    3 years ago

    Mike was very gracious to take me on an emergency basis and he did a great job. I will definitely use him again when I am in the area.

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    Photo of Arnel D.
    5000
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    8 years ago

    Helpful 13
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    4 years ago

    Definitely go to this auto care shop! Quick, easy, service at a fair price. Ask for TONY, he helped me a lot.

    Helpful 1
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    4 years ago

    Helpful 1
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    2 years ago

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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    4 years ago

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    2 years ago

    Helpful 1
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    Photo of Martin H.
    38
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    8 years ago

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    3 years ago

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    Photo of Aiya K.
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    3 years ago

    Helpful 1
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    Page 2 of 9

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    Review Highlights - Performance Auto Care

    “Tony at the front was a very friendly face to see when we had been dealing with tow trucks and a car not starting.”

    Mentioned in 150 reviews

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    West Escondido Automotive & Transmission

    West Escondido Automotive & Transmission

    (180 reviews)

    For approximately 18 months I had clicking, grinding sounds coming from my vehicle dashboard. The…read moresounds would come and go. The air conditioner worked, the heater didn't. I took the vehicle to the dealer twice for a service review. I was told they were unable to determine what the problem was because the vehicle was not making the noise while they had it. I was told the vehicle has 4 actuators in the dashboard. One or more of them could be bad. To trouble shoot/repair the problem would entail removing the dashboard. According to their service manual that would be a 9 hour job. The cost would be between $2500 and $3400. There appeared to a reluctance to do the job. Several months later I had some routine maintence done on the vehicle at a name brand auto service repair shop. In addition to this service, I asked about them checking the noise in the dashboard. As I described the problem the service representative brought up a YouTube video that described the problem. The video described in detail potential resolutions to the problem. It looked like a really big job. The service representative looked in a repair manual. He advised me the job was listed as a 9 hour job. He gave me a cost of repair estimate between $1500 and $2500. However, he said his shop did not have the staff to dedicate the time to complete a job like that. The original service I sought here was completed. I left. A couple months later, during the day, I saw several commercials about West Automotive Service/Repair. The impression I got from the commercials was, no job was too big or too small. I decided to try them. I went to West Automotive in Escondido. Entering the business I was greeted with a very plesant greeting. I explained the problem to the service respresentative. He seemed to quickly grasp what I was talking about. He said they had completed similar repairs on vehicles in the past. Without hesitation he said, "Sure, we will look at it." I was given an estimated time table for repair of 6 to 9 hours. An estimated cost between $600 and $2500. I left my vehicle their on a late Monday afternoon. They provided me a ride home. Late Tuesday afternoon I received a phone call updating the status. Still trouble shooting. Late Wednesday afternoon I received another phone call update. I was told they believed they found the problem, one actuator. They did not have to remove the entire dashboard. Estimated cost of repair $658. Early Thursday morning I was called and advised the vehicle repair was completed. The cost was still $658. One of their employees was sent to pick me up at home. I have had the vehicle for about 10 days, No clicking. The air conditioner and heater work fine. I am so relieved. The vehicle is a 2010, with 195,000 miles. Owning it for 16 years, I love the vehicle. I have really had no major problems with the vehicle. My dilemma was, I dreaded to think I might not want to keep and repair the vehile with a $2500 to $3400 price tag. Thank goodness in the end, I didn't have to make that decision. Thank you West Automotive!

    I really like bringing my vehicles here. Service writers Rick and Danny are simply awesome to work…read morewith. They go the extra mile to explain things about your car in an easy understandable way. Both of them are friendly, polite, and very knowledgeable. Their mechanics are the best and they have a wonderful shuttle service. At my last visit, I had the pleasure of meeting West Automotive's CEO & Founder "Brian Bowersock". Yes he is the one on TV, he is just as nice in person as he is on his TV commercial. I highly recommend this auto repair facility!! -Paul Fallbrook, CA

    Certified Service Center

    Certified Service Center

    (75 reviews)

    We bought an old Dodge Sprinter Van and had Juan and the guys do some work on the exhaust and check…read moreout the Van before we were to dive it cross-country home. We were far away in Michigan coordinating the work. It felt like we could have been easily talked into unnecessary work and a much bigger bill. The work got done in the timetable we needed. They even let us leave it parked there in the lot until we caught a flight out! Minor miscommunications happened but it was our issue, and these guys are super busy.. so in retrospect, we are thankful for how helpful they were to clarify some details on how to pick up the van on a Sunday when they were closed. Thanks for your great work, your financial honesty and tolerance for all of our special needs that came with this service!

    BUYER BEWARE…read more Unfortunately I had to come and replace my once GLOWING TESTIMONIAL with a now, regrettably revised version, now that I have all the facts. Fact of the matter is that after having spent $4596.39 at this place that OVERLOOKED MAJOR COMPONENTS during my vehicle service as verified by Encinitas Ford I was obligated to update my review accordingly. The facts are as follows; 1) I am on disability and only get $1200/monthly and these people totally extorted me by not servicing my vehicle correctly 2) I trusted them to take care of my vehicle and they didn't (BUYER BEWARE/Careful who you trust) 3) I had to incur EXTRA COSTS as a low income person to inspect their work that substantiated this place overlooked key components related to the service requested (TRANSMISSION SERVICE) 4) After spending FIVE MONTHS OF MY INCOME my truck is STILL NOT UP TO PAR. I will be paying off this debt for the next year and a half of my life all while my truck is not even repaired correctly.

    Performance Auto Care - autorepair - Updated October 2026

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