I brought in my car with a value that is lower than a transmission rebuilt cost so I decided not to…read morego ahead but their level of service and friendliness has been well above and beyond. James has been very communicative all along the way, and the shop accommodates my need to leave the car there for an appraisal. Even though I haven't been a paying customer, the way they treated me has been for my own interest all along the way and I really appreciate seeing honest helpful businesses which is rare nowadays!

Newell & his team at Transmission Pros are excellent. Given…read moretheir intense focus, technical knowledge and tenure in the business, they are transmission experts. They diagnose problems, tell you the truth by explaining the mechanics of what's happening and let you make the decision on how to proceed, without any pressure. These guys are great, and I'll be going back to them with any transmission issues in the future. -Kirk

This place is a joke! Hear me out and save yourself quality time, money and the hassle…read more (You will be coming back more than 3x for EACH occasion because of unfinished work, trust me..) This is not the same place it was 2 years ago! I never thought I would have to re-consider my review for this place. Initially, I first came here in 2018 for an alignment on my truck. ONLY reason why I came back and continued to be a returning customer, not because my alignment went out of place (Steering wheel almost in a full left turn steer to be able to drive straight!) as soon as I got on the freeway from this shop after having a 4 wheel alignment done! I called since it was close to closing and Raul offered to check it out for free the next day. Found out, a bolt was loose! Fixed and sent me on my way! FYI, printer has not worked for 2 years or more and they will not show you the before & after. I asked and they sent me a picture through text . Yeah.. not legit. On another note. Zeke was the man and straight forward! No bs, no games, just there to do work! Unfortunately, he's not there no more. He was very transparent with his customers! Anyways, cool I can trust these guys since they fixed it for free Fast forward to 2020, I had 3 cars dropped off ever since 2018 and within those two years, I kid you not, I did 8-10 RETURNED visits! I finally gave up after the new employee and Raul wanted to play stupid with me within these past few weeks! Let me share one of my experiences. First and foremost, these guys don't know what they're doing and are just taking in what they can to give themselves work (especially during COVID-19) and when they do take work, oh man, they take their sweeeeeet time. First and foremost, out of all my 8-10 returned visits to this shop for separate occasions since 2018, alignment, sensor install/programming, unfinished maintenance work, the job was never fully complete! You think this is nothing? Well I am just glad I never had engine builds/costly work down here. I can't event imagine! I am all for supporting small/local businesses, but people running a business thinking they know what they are doing, not being transparent that they really don't have the "know-how's," and not understanding that time is much more valuable than money, the business will definitely forsee a huge reduction in customer retention and customer loyalty. I like to recommend my peers and networks, I am simply just trying to save you the hassle, nonetheless, your time. Future customers, are you thinking about going here? If you are second guessing, your gut is telling you no!!! Take my advice and my full transparency. I am all about giving back, but the guys at this shop are playing the "milk the clock, delay the time, and kick out the customers 20 minutes before shop closes and let the customers know, if the issue returns, just come back tomorrow" game. There is no tomorrow when you can't even figure out today. 100% would not recommend.

This place has gone down the tubes. DO NOT GO HERE!…read more I brought in my Chevy Cobalt as the check engine light was on. Still hadn't heard back from them by the end of the day, so I had to call them (this will be a recurring theme). They said, among others things, that my spark plugs needed changing. Only I had JUST had them replaced in November (when it was different people). Took him a while (this will ALSO be a recurring theme), but he checked the records and saw that I was telling the truth. The "manager" was a fast talker, constantly talking about how he's doing this and doing that and always keeps his customers in mind. Meanwhile, they kept my car for TWO WEEKS!!!! He said one of the spark plugs was stuck, and he couldn't find the right tool, and this particular thing didn't work and blah, blah, blah. Excuse after excuse after excuse. He also said that he would call me in an hour. Or during lunch. Or at the end of the day. HE NEVER DID! (oh, wait, praise Jesus he did call me back one time). I was constantly having to bug him and be the one to call him. One time I called and the other mechanic put me "on hold" - aka, put the phone down to the side - so I could hear the "manager" helping a customer. It took him 45 minutes to figure out how to work a credit card machine - and it was because the paper was backwards. When the car was "fixed" he then had the audacity to only charge me $198 instead of $220 because the spark plug work had already been done. Gee, thanks. I had my car for all of two miles, when it starts making a horrible noise. I was instantly done with my car and instantly done with Star Auto. I was a loyal customer and they just lost one for life.

BUYER BEWARE…read more Unfortunately I had to come and replace my once GLOWING TESTIMONIAL with a now, regrettably revised version, now that I have all the facts. Fact of the matter is that after having spent $4596.39 at this place that OVERLOOKED MAJOR COMPONENTS during my vehicle service as verified by Encinitas Ford I was obligated to update my review accordingly. The facts are as follows; 1) I am on disability and only get $1200/monthly and these people totally extorted me by not servicing my vehicle correctly 2) I trusted them to take care of my vehicle and they didn't (BUYER BEWARE/Careful who you trust) 3) I had to incur EXTRA COSTS as a low income person to inspect their work that substantiated this place overlooked key components related to the service requested (TRANSMISSION SERVICE) 4) After spending FIVE MONTHS OF MY INCOME my truck is STILL NOT UP TO PAR. I will be paying off this debt for the next year and a half of my life all while my truck is not even repaired correctly.

This shop gets an unqualified spectacular review. The owner and chief mechanic Josh is skilled and…read moreimproves everything he touches! He has worked on my vehicles for more than 8 years and keeps them running well. Prices and turn around are good. Juan up front is knowledgeable and courteous. They always have plenty of work so I was sort of selfishly hesitant to write this review because I don't want them to get inundated with work :) Talking with Josh about your car is always educational, plus he is super fun and friendly to talk with. He definitely has killer skills and for someone as phenomenally talented as he is, he is disarmingly humble!

so quick, efficient and friendly! they are also very affordable. If I could give 6 stars I would…read more Thanks T and everyone at OnSchedule Auto Repair!!

Great service! Fast and reliable! I would go back for other car repairs and service!read more

Team here is awesome. Cynthia communicates very well and is very nice. Called around to find me…read morethe best deal possible for the quality parts I needed. Tony introduced himself and was very thorough with his inspection. 21 year old Vette with less than 18k miles on original motor. Made his recommendations and didn't try to upsell anything. Respectful staff, fast, efficient, and takes care of you. Like any place, be kind and you'll get that in return. Very experienced shop with loyal customers. They gained another. Should be all you need to know. Just listen to the recommendations they give. Not an ounce of rudeness from anyone at the staff here. If you experience that then I would question your own character. See you guys again! Update: Went back for rotors and brakes. Was welcomed kindly and took me in right away (appointment of course). Full replacement of rotors and brakes took less than 2 hours with top quality service. Great place with a family atmosphere. Will return again and highly recommend them to all in the future.

Do NOT bother going there. They do NOT care about prospective customers. Called and talked to…read moreCynthia, asked for price of a rebuild or possibly a remanufactured transmission for my car, she asked for my VIN number saying she'd call me back. 2 days later, no call. So I caller her back, she said she was still working on it and would call me back. 2 full days to get pricing? Ridiculous! It's been days now since I called and she never called me back. This is NO way to treat a potential customer. It tells me everything I need to know about what kind of people they are. So glad I didn't take my car there! ** My response to Owner's reply: I did not need a diagnostic fee, since I had already had that done. NOT true that I was "frustrated" about that. I simply told them that. I was then told I needed to pay $600 for them to tear my transmission down and then give me an estimate. Which is absurd. IF you rebuild transmissions for a living, you should be able to give the customer a "ballpark" estimate, meaning from "as low as to as high as" numbers. Other shops do that. I did NOT "demand" anything, I simply told them that. That's when I asked for a total replacement cost, and Cynthia said she'd give me the price for that. And never did. So they make decisions on which customers to work with based on a couple of phone calls? Wow... you don't know me enough to judge and make that premature, uncalled for decision. Again, glad I didn't go there! You've been warned!

Call me a fan! After…read moreover 30 years, my trusted, go-to mechanic closed his shop. I was at a loss for where to find another honest, reliable, knowledgeable auto mechanic shop. After a lot of Yelp research, I found Escondido Auto Tech. I brought my vehicles for a smog and got great service each time. Found them easy to work with too. Next, I brought in my car for maintenance and a list of repairs and items to check on. Let me not bore with the mundane details, just know: -they took good care of the car, addressing every item on my list. -Frank, the service manager, took the time to discuss the list of repairs with me and explained what they would do-to make sure we were on the same page with everything. He listens! In fact, when he received the list (which I'd emailed ahead of time) he immediately spotted a safety issue and reached out to me to get it addressed promptly. -they finished the work AHEAD of the promised completion time -took the trouble to score parts at a lower price than quoted (and passed on the savings!) -provided a detailed completed work order with information I about my vehicle that I found valuable. Like I said, call me a fan!

Dropped it off to have them check eveything for our trailer hauling road trip coming up, 100k mile…read moretune-up & breaks checked. This was our 1st time here and they are now our only go-to. They didn't oversell me (like our last mechanic place did constantly telling me I needed something fixed and it wasn't needed), very professional and did our whole list of service in a day.

They provided me with a quote and hours of operation and made sure my car needed a smog check by…read morechecking on my vehicle. Their waiting area was clean and they were friendly and welcoming. The smog check was very fast. I was very pleased. You can't beat their price for a smog check, one flat rate out the door, no coupons needed.

Excellent service and very trustworthy. Their honesty and courtesy is awesome and above all…read moreexpectations. We had many questions about tires and they had plenty of patience explaining all details and what would be best for our cars not their cash register! Their pricing was also lower than Discount Tire and Costco for same or similar tires. Mitch and his staff are very professional,

I've been here a few times over the past 15 years but, sadly, I allowed myself to get sucked into…read more"you should go to the dealer" syndrome. I am glad I came back to GG. I have neglected my Kia Sportage a bit, and GG is helping me get it back on track, one thing at a time. I wanted an oil change but I knew it was far more than that. The complete electric diagnostic showed me areas I suspected needed help but I was fearful of finding out (you know, out of sight out of mind?). Whatever the case, I had my oil flushed and cleaned out and taken care of. I can FEEL and HEAR the difference in my engine. Over the next few months I will tackle other things as I get paid. Bruce was a gem. Friendly and up front. When he says he's gonna call, he does. The quote stays the quote. No pressure to get anything done. I like that. Bruce is even going to make up a maintenance schedule for me. Solid. I'll be back.

The owner took my money and didn't fix the car. I ended up having to have it towed for scrap metal…read more Good luck.

My transmission took a dump on Sunday late afternoon on the Fourth of July weekend . With nobody…read moreopen I found Juan at Z&A transmissions still at work. Towed over there and got a rental up the street to head back home to Santa Barbara. Juan was able to find a transmission and installed it for me at a reasonable price. I was able to pick it up the following weekend. Thanks Juan. Great job!!!

He got me a quote very quickly. Warranty was too short. My local transmission gave same quote…read moremuch longer warranty. I was hoping to negotiate so ZA could do the work but they weren't interested. AAA SCREWEd up the towing and I apologize for that. Seems like a nice person. Didn't get any work done from here though.

They are highly trained specialists with great customer service. I would highly recommend working…read morewith Masters Auto Works!

This place was wonderful, I got right in and they changed my oil with no harassment to fix a lot of…read moreother things. It's hard these days to find an honest mechanic so I appreciated that! Alim was great, very knowledgeable and very fair pricing. I will be using this place for any future repairs.