I came upon Keith Carson via recommendations from my Yelp friends. He is a standout guy, someone I admire and respect. I'd been having a few small leaks that I traced to deteriorated vent pipe boots. He was able to come that same morning in not much more time than it took me to get ready. Of course, it helped that I wasn't that far from his business address. We discussed what the problem was in advance and the likely cost of repair. He came prepared with the necessary materials and inspected the roof. He performed the immediate repair to keep things watertight and provided some advice on the condition of the roof and additional recommended repairs. While his immediate repairs were enough to stave off the forthcoming rains, I opted to have him come back and do the additional repairs just so I wouldn't have to worry about it again for awhile. Keith no longer does full roofing jobs, because his business plan cannot support the expected warranty period. However, he's still available for smaller repair jobs. He'll do only the necessary work efficiently, reliably and cost-effectively. Highly recommended. read more

Keith Carson of Perfect Pitch Roofing was referred to me by a roofer I trust. I had a number of areas where squirrels or ??? had eaten into areas as well as some fascia that needed repair. Within a day of my call, Keith was inspecting what needed to be some and I received the estimate that evening. The work was done conscientiously and efficiently. The price was very fair for the work that needed doing. Not 36 hours later, a neighbor pointed out another area of my roof that had been eaten away. Called Keith and he was on the job the next morning. He inspected the entire roof and found two other small areas that needed repair, submitting photos to show me the damage. The work was completed quickly and cleanly and once again the price was fair. Thank you Keith Carson for a job well done! read more

I was also referred to Keith from Acura Roofing. We had a very small job we needed done and the other bid was absolutely ridiculous, so when Keith came out and bid 1/3 the cost, I was thrilled. He was able to come out the next day, and not only did a great job, but also recommended some better materials and a solution to provide better ventilation to our attic. Very pleased! read more

A few weekends ago, during one of our hardcore rainy days, I noticed a small stain appear on the bedroom ceiling of our 4 year old home. I put in requests to another company my parents recommended and then went to Yelp to find Perfect Pitch Roofing. That evening, I heard back from Keith. We set up an appointment one morning where he took a look at everything on my roof- not just the culprit area. He discovered the root cause and took photos to show me when he came back down to explain what was going on. He also noticed something my builder did not do that could potentially shorten the life of the roof, so he agreed to send me a bid for that as well. His bid was very thorough and explained the work he would perform. The price was very reasonable and I am afraid of heights, so I invited him to come out to perform the work. For this job, he was able to come while I was at work. He sent me photos of the work he completed along with a description. Roofing is one of those things I don't ever want to do myself- I'm glad Keith is my go-to roofer. read more

I was referred to PPR through Acura Roofing (another great company). Keith was very personable and absolutely awesome to work with! I had an old tin catch pan above my front walkway that leaked and was causing underlying damage. He came up with a total solution to my problem at an affordable price, got to the job quickly and completed it in a timely manner. He kept in touch via phone,email and text before, during and after the work was completed. Keith was great about explaining what he was planning to do and keeping me up to date on progress and any variation in the plan. I would highly recommend Keith and the PPR company! read more

For weeks, I was flabbergasted by water damage to various areas of my home. At first I believed it to be a plumbing issue, but after investigating I realized it wasn't the case. My roof was leaking and water was somehow making its way into the interior of my house. Based on the recommendation of the Sugar Free Vanessa N, I gave these boys a call. After a day of phone tag, we finally got speaking about my roofing needs. Understanding that I was on a budget, Keith said he would send someone out to see what needed to be done and he would see what my options were. He had an associate out the same day and promptly got back to me. We found a solution that would suit my needs and stay within my budget. The work was done within a matter of hours! Just a few days later, we had days of heavy rain and the test... Everything remained dry! Excellent work ethic and highly professional service. I wouldn't hesitate to recommend Keith and his crew to anyone in need of roof work. read more

We had a tricky roof leak that another roofing company couldn't figure out, so they directed us to Keith. Not only did he find it immediately, he repaired it quickly and at a good price. Flash flooding hit our area a week later, and the roof didn't leak a drop. Note that Keith has very high standards for roofs (as you'd expect from an expert), so you're going to hear a lot of complaints about your roof in general. Just go with it. Keith is your guy. read more

I called Perfect Pitch and Keith came over to give an estimate. He said he would get back to me in a few days with the estimate. Weeks went by and I didn't hear anything. I called approximately 4 times asking if he could call me. No call was ever returned and I had to get another roof company to do the work. He could have called and said he didn't want the job or whatever, but he didn't. read more

I've been referred to Keith Carson @ Perfect Pitch from Acura Roofing. Keith promptly came out to take a look and gave me a good quote for blown shingle replacement and he was willing to throw few other maintenance around the roof in the quote. After accepting bid, he came out 3 days later to do the job. He is very diligent and professional to work with and pointed out a lot of mistakes from previous job. He also pointed out few things I can do to prevent blown shingles in the future. I believe he has done a good job and I'm happy with his work. read more

With the rain season a leak on the roof started to pour down inside the garage so I called/emailed about 10 different companies in order to have them coming to check on it and give us an estimate... no one responded but Keith, and he did very quickly within the very same day that I sent him an email/voice mail. He came the next day to look at the leak and offered to do a temporary fix as he was already committed to other jobs and would not be able to come fix the whole thing soon, so we looked at his estimate and it was a very decent price, so we agree on taking him up to do the job... best decision made. He's very professional and came back to take down a satellite antena that was the cause of the leak and do a temporary fix since rain was happening during that time until he came a couple days later and replaced the board and shingles. He was always very polite and service oriented so I'm very happy to recommend him for any roofing needed, he's definitely your man for it!! And by the way, only a couple other companies called me back but after he already took care of the whole thing. Perfect Pitch Roofing rules! read more

Everything seemed to be going well until he completed an issue w/o telling us and approving it with us beforehand which is exactly what we ask him to do. He wanted to argue about it but the reality is we asked him to communicate any additional projects with us before making a decision which he DID not do. Furthermore he became defensive after we asked for him to show the work he completed. He seemed bothered with having to show his work. He then became very ugly in his tone and attitude with my husband and me. He was very unprofessional using slander and offensive, cheap name calling in his deranged moment of frustration with our principled concerns. He seemed to be having a temper tantrum and was wildly accusatory towards us questioning him. Sorry Bob. Its business and your customers deserve to ask questions and see work completed. End of story. Grow up. read more

Had a leak in at our guest house vent stack that was on a very steeply-pitched roof. Keith came in and very quickly, efficiently, and affordably took care of it. It has been perfect since. He also gave us an assessment on the guest house roof (main house roof is new) and said it was still in great shape and had at least 5-10 years left. He has earned our trust and respect and is now our go-to roofer. I will recommend him to anyone looking. read more

We have had Keith out to our home 3 times in the last couple of years to fix leaks that have appeared following some of the more major rainstorms that have passed through our area. He is always very responsive, reliable, and thorough. He does a great job of explaining the problem, including photos of the problem area, goes over repair and estimated cost, finishes the job quickly, and is very professional. Always been pleasantly surprised by his affordable rates. Can't recommend him highly enough! read more

repaired leaking dormer window and several areas of roof decking. excellent quality of work

Due to a contractor's inept remodeling work, I ended up with a persistent leak in my porch roof that I knew would be difficult to repair. I called other roofers, but they balked due to the challenges involved. Then someone recommended Keith, who they referred to as "the fixer." I called him that night and explained the situation; frankly, I expected him to decline, but Keith said he'd come by and have a look. When he arrived, I could almost hear the wheels turning in his head as he inspected the roof and considered his options. He gave me an estimate and a timeline that were far better than I imagined, and his work was precise, thoughtful, and thorough. He's also a pleasure to talk with. Keith is an old-school craftsman who isn't afraid of a challenge, who thinks before he acts, who is meticulous in his work because it pleases him--and he genuinely wants to please his client. I wasn't expecting the one-year warranty or his after-the-sale follow-up. If you have a roof problem and want an affordable, quality solution, call the fixer. read more

I have used Keith with Perfect Pitch several times. He is as honest as they come. His prices are fair and he does great work. He is a local small business and has been around for years. read more

We noticed leaks after some particularly heavy wind and rain. Keith was recommended by another roofing company. Not only did he come out quickly, he even temporarily patched the roof the first day he came out to prevent leaks from expected rain for no charge. After the rain went away he returned with matching colored shingles to do the actual repair. He also fixed chimney flashing that was causing a separate leak. And all for a reasonable price. I'm very happy with Keith's work and professionalism. read more

I feel like I hit the lottery with Keith. He came exactly when he said he would both for the estimate and the work. He was extremely reasonable. He explained exactly what he was going to do. He charged me exactly what he said in his quote despite doing a few extra little things when he got up on the roof. I would do business with him any time. read more

We had a water leak in our bathroom from the roof and after seeing some reviews on yelp I decided to call perfect pitch and Keith was great. He was here when he said he was and did a great job patching our roof and actually helping us fix a few other problems free of charge once he saw some ventilation issues. Would definitely call again! read more

After that big storm a few weeks ago, we had several roofing companies come out for a quote on the repairs. Not only did Keith have a fair price, but he was by far the most thorough in his inspection and found problem spots that others had not noticed. He was on time, thoroughly answered our questions (he has a TON of knowledge and expertise), and did the work with superior materials to what the builder had used. He's the kind of professional that is unfortunately too hard to find nowadays. I have already recommended Perfect Pitch Roofing to all of my friends, and wanted to share here. Keith is that good. read more

Called Keith to take care of several leaky vent pipe boots. He replaced them all for cheap and sent pics of the work and invoice to me in email. Never had to come meet him or set up a stupid 2-8hr window for an appointment. Absolutely awesome. read more

Same as many others, noticed a leak on a wall. Like a good homeowner, I called multiple roofers for an estimate and found Keith's detailed estimate likely for the leak. He diagnosed the probable area for the leak (cuz you never 100% know til you start to take it apart). He emailed an itemized hi and low estimate for the repairs. He also warranties the repair, return 2X should there be a leak in the same area. He does the repairs himself, thorough and very detailed in explaining his repairs. I'm really happy I found an expert roofer in South Austin as roofing is definitely something I DO NOT ever want to tackle in this lifetime! read more

We had Keith out to repair some flashing that had been poorly installed when we had a roof built over our back porch a few years ago. It had started leaking down the outside wall in a hard rain, and the flashing was lifting up from the roof itself. Keith came out right on schedule. You could tell from talking to him that he had lots of experience and knew his stuff. He could easily tell what had been done incorrectly and knew what to do to put it right. Since he could see some problem areas in our (fairly new) roof, he did the job in such a way as to make replacing the roof easier should that be necessary down the line. For all the work he did, his price was very reasonable and he did a great job. The experience was almost enough to restore my faith in humanity. We would call him again in an instant. read more

I was scrambling for someone to come out and tarp my roof before the rain storms and keith came out first thing in the morning to get the job done for me after numerous others couldnt. He was on time, very proffessional and did a great job. Very much appreciated that as I was getting stressed out! read more

I have used Keith before and will only call him for any roof repair needs. This month, I had Keith come out and look at several issues - my fireplace chimney needed new wood and to be painted, my vent pipe frim my bathroom was leaking, and I had rotten wood and shingles that needed replacing. Keith came out, gave am a very fair quote, and fixed everything when he said he would. This man is professional, has integrity and is an expert when it comes to roofing issues. On top of all these attributes, he is a nice guy. You will not regrets using Keith - he is the best!!! read more

Needed a small repair done. Called Keith and he was out in an hour. Did a fantastic job and very affordable. Will definitely use Keith for future work. read more

Keith Carson has fixed two roof leaks and installed three roof vents at my home over the last few months. His work is very methodical and of excellent quality. I liked that he took the time to explain the problems he found and what he did to fix them. In addition, his fees are very reasonable. His work includes a one-year workmanship warranty which means that he will return up to two times within a one year period from the date of completion to correct problems that may arise. I find Keith to be one of the most ethical business people whom I've had the pleasure of hiring. We've already discussed replacing my roof if the leaks continue and his estimates are very reasonable. I will not hesitate to hire Keith when the time comes to replace my roof because I know he will do a very high quality job. read more

Our ceiling began leaking after a couple days of heavy rain. I found Keith via Yelp and filled out the online service request form on a Monday morning (while it was still pouring). Keith called me back almost immediately. He said he'd be out later that day which I couldn't believe as it was supposed to rain all day. Sure enough, even though it was drizzly and misting he showed up that afternoon. I had a bid the next day and Keith informed me he was swamped with work and wasn't sure when he would be out. We then found out we had another week of rain coming up the following week so Keith followed up and came out on Sunday to get the work done and prevent any further damage to our home. I cannot say enough good things about Keith. He was fair, honest, considerate, and just a nice guy. Anyone I know who needs roof work will always be sent his way. Thank you. read more

We had a tree limb that rubbed a hole in a part of the roof which we didn't realize until it was cut back. With the threat of torrential rains from Hurricane a Harvey, we knew we needed it repaired right away but didn't have much hope of getting it done with such short notice. Keith with Perfect Pitch came to our rescue, patching it like a pro. He was quick to return my call and provide a very reasonable quote after inspecting the damage. His work was thorough and he left the area clean of any debris. Definitely recommended! read more

I would highly recommend Keith for roofing work. He came out to give me an estimate the same day I requested one. His cost was very fair. He prepped and primed some pieces I needed repaired at his home and brought them to install a few days later. Once he got here, he knocked out the roofing repair job in one afternoon, even fixing a few small, extra problems he found for no added cost. He left the site perfectly clean when he left. Keith is great at what he does and I appreciate his honesty and helpfulness through the whole process. read more

Keith did a roof repair job for us where the gutter had drained onto the roof over our front porch and ruined the shingles and the plywood. The shingles we had were no longer available, but he had a supply of them and matched them perfectly! He also replaced the plywood and covered it with moisture barrier so it would not happen again. He came to our house the day we called to give us a quote and came the next morning to fix it! He also did some touch ups over the rest of our roof because we are selling it and he didn't want the inspectors to find any problems. What a refreshing experience for hiring a roofing contractor that we didn't even know. We highly recommend Keith! read more

Keith did excellent repair work on our roof and chimney (needed sealing around masonry). He was very responsive and professional. Very fair price. I would highly recommend him for any roof repair needed. read more

We were also referred to Perfect Pitch by Acura Roofing b/c the repair job we had was too small for Acura to do it. Keith repaired our roof and was very professional and thorough with lots of attention to detail. His communication is excellent and both days he showed up on time. When the job was done, he cleaned up thoroughly. I would highly recommend Perfect Pitch. read more

We had water leaking into our bedroom but could not figure out how it was getting in. Called Perfect Pitch - Keith came out and immediately saw that we had rusted staples in some shingles. He fixed the problem and we have had no issues since! Great job and very fair price! read more

Inquired about a bid - no response whatsoever. All it takes is a few seconds to say "no", or "we're too busy". Common courtesy is just about a thing of the past. read more

I've had Keith fix multiple leaks on my roof (don't ask- my house is a little cursed). He has always been conscientious, honest, and very responsive to phone calls and emails. I have always called Keith because I was having to deal with an unpleasant house repair situation, but it's really nice to have someone who is both skilled and trustworthy to work with to get the job done. read more

I thought I had already written a review but see that I did not and although my transaction with Perfect Pitch is almost a year old, the service provided warrants a review. I was referred to Keith by another roofer back in early 2014 for a minor roof repair from a leak around my skylight. Keith came out, inspected the area, took photos and told me exactly what was wrong. Long story short, I had Keith replace the skylight with a better model and was very happy with his work. Fast forward a few months later, I called him again after we had a pretty bad hail storm. Keith came out again, inspected the entire roof and told me that we did have damage to the roof. I called our insurance company and they came out, did an inspection and concurred with Keith's assessment that a new roof was needed. Keith brought samples of different shingles and explained the differences of each brand. We finally selected the shingle type we wanted and Keith went to work. His price was very fair and his workmanship is meticulous. He saw so many things that had not been done correctly by the builder originally, and suggested how we could correct them. Never once did Keith try to high-pressure us--his suggestions were always presented in a low-key manner and well-thought out and explained. We ended up also replacing one more skylight (again a better model), along with a new section of gutter and were really pleased with the end result. My initial reaction was to go with a larger company when we found out we needed a new roof but I'm so glad we chose Keith and Perfect Pitch. His quality workmanship and personal attention to detail proved we made the right choice. read more

Perfect Pitch is awesome! Kieth responded within two hours of my submitting a request online. He was completely polite and professional. Filled me in on everything my roof needed (which turned out to be a lot given it's 25 years old), but was totally willing to help me with a quick fix to the major issues so I could get some time to consult with my insurance company regarding the major repairs. 100% recommend. read more

Several neighbors referred me when we discovered a small leak into our kitchen. I called him, he was out within 2 hours, provided a temporary patch/fill to get us through the latest round of storms. Came back 2 days later after rain had stopped and replaced the decking and shingles etc on the tall corner of our house. Job actually came in under estimate. He was very knowledgeable and professional. Did the work quickly and also re sealed some of the other areas of the roof that needed it. I highly recommend Keith. read more

Keith repaired our roof on short notice. Fair, hard-working, and resourceful... he completed the repair within 2 days of my initial contact. He even did the work on the morning of the 4th of July!! Do you know how hard it is to find someone in Austin willing that willing to work and provide quality, timely service?? I look forward to turning to Keith again in the future. read more