Jess at Best Friends Pet Grooming Salon is nothing short of MAGIC. I don't use that word lightly --…read morewhat she did for my Frenchie, Louie, honestly blew me away. Nail trims have always been a huge issue for us, especially at the vet. They would leave his nails too long, and over time the quick kept growing out, turning his nails into literal bear claws. It got to the point where I didn't think we'd ever get them back to a normal, healthy length. I originally found Jess for my labradoodle Mabel and just happen to ask her about my Louie's nails . Not only did she trim his nails as short as safely possible, she did it with incredible gentleness and patience. Louie was calm, comfortable, and completely at ease -- which NEVER happens. But what truly sets Jess apart is her knowledge and care. She's actively working on helping the vein recede over time so his nails can return to a normal length instead of those "eagle talons." Who even does that?! That level of attention, skill, and dedication is so rare. Jess doesn't just groom -- she genuinely cares about your dog's long-term health and comfort. I'm beyond grateful we found her. If you have a dog with difficult nails or any grooming challenges, Jess is the one. Truly one of a kind.

Excellent service.Everyone is friendly and cares about your pet…read more Clean environment..new customer for life.

Richard is the best. We have been his client since 2014. My Jack Russell then only one year and…read morenow turning 13. Richard shows patience, love and compassion. His grooming is amazing and he takes all the time necessary for the experience to be positive for the pup. My JRT Speedy loves him and is so comfortable there he falls asleep during the blow dry. His skills are unmatched by anyone I know. We love him and rest of his team. Lucy & Speedy

In July 2024 was gifted a yorkie puppy and was immediately overwhelmed. When I looked up it was…read moreMarch 2025 and though cute she was a mess . I called several groomers and all were busy . I called Richard and explained my predicament. We agreed I would be standby for any cancelation . I received a call and it turned into one of the best things for myself and Audra the yorkie . Richard explained she had to be shaved down due to tangles . He would attempt to retain as much fur because of the weather . He also explained Audra had a lot of anxiety and was extremely attached to me . RICHARD KNOWS DOGS . Richard gave me insight which helped me when dealing with my pup. I have been with Richard and his son since . I am delighted with the service I receive

Busy establishment. The receptionist chappie seemed a little overwhelmed, as when I arrived at 8am…read moresharp another three people walked in with pets at the same time and not all had appointments. I have no issue with the price - I read other reviews where clients complain about the charges but they need an education. I guess this place has more customers than they can handle (great!) which was borne out by my impression of a lack of customer service - otherwise I would give 5 stars. The only issue I had is as follows: Bottom Line- is the cat made it out alive - with only two nails cut and bleeding so we should be thankful. Other than that he was clean and fur trimmed and smelled of roses - I did want to address the bleeding nails issue though and called back to speak to Bianca the owner and left two messages with the receptionist for her but no return call. Unimpressed with this. Customer advice now: If your groomer injures (or cuts accidentally) any pet, I as they owner like to be the first to know - tell me when I arrive to collect little Schnoz, and not have me find out when I get home and the cat winces when I pick her up and I see blood on her paws. I'm not being too dramatic either - just tell me when I come to collect the animal... like: "Hi Mr Blobby, I'm afraid Bob our groomer had a little difficulty bathing your cat Schmucko, and when clipping his nails, two of them were cut a little too close to the quick and bled a but please don't worry, he's fine now but we apologize- and be assured he will probably do better next time once he's more familiar with our staff...." Now if you told me something along those lines when I arrived to collect little Schmucko - fine....I'd be absolutely fine with it. By the way I am a military veteran so used to seeing a bit more than Fido's uncomfortable toes - so please know I'm definitely not being overly dramatic at all- it's all relative. I was more upset that I wasn't told promptly and didn't get a call back from the owner. The cat can and will get over it! As for the staff - no one has "time" for the customers as they are so busy. Again, customer service would do well here because clients need to be reassured of quality service and prompt and efficient grooming. Having been told "one hour" but in the end it took three hours: not a biggie again but do try and manage customers' expectations. Tell me' "It may take three hours but we might be done earlier and will let you know." The reception rooms smells bad - dog and cat funk and wet matted hair and poop all mixed together. Get the ventilation going. As I said, the cat made it out in one piece so we will return again but not for a while. It would have been nice to get a call back. One week later and I don't think it's going to happen.

Asked for a Teddy Bear cut, showed Bianca the picture of the cut,…read more 4hrs and $115 dollars later~ What a botched up job!!

Our dog needed a shave, so the other reviews warning about shaves didn't concern me…read more Very nice fellow, easy to deal with. His shaving is very aggressive - I didn't know you could get that much hair off a dog! - but it's what we asked him to do, albeit to a more extreme degree than many places do. I don't know if he also excels at more subtle cuts. But a very friendly and easy to work with guy if your dog needs a summer shave!

I had such a great experience with R D Doggie Doos. I called and they Accommodated me for the same…read moreday. Very reasonably priced. They take time with the grooming process and don't overload their schedule. They did such a great job with my pet. He came back. Looking brand new and smelling quite lovely. Five stars, will definitely return.

Summer is awesome and very passionate in what she does! She…read morespent 4 hours with my dog and he is so happy. Is our first "groomer" experience and we are so happy that we found her!

Lovely and caring owner/groomer, so good with my very difficult dog. I trust her totally.read more

Fantastic!!!! They cut my dog's hair the way I wanted them to. The place is warm and welcoming. The…read morepeople are lovely and kind. My first time there but it will not be my last!! Great experience.

Clean, fun and loving with my Rosie. Great groom every time... very busy which proves they're…read morefulfilling pet owners needs. Always listen to my requests and concerns.

KEVIN IS SO AWESOME. Cannot emphasize this enough. I have a 12 year old siberian husky who is very…read moreanxious about being groomed but he loves Kevin from Aussie Pet Mobile. Kevin has been grooming zeus for a few years now. Kevin from APM always arrives on time, is very courteous, and most importantly does an amazing job with my husky. My dog never looks any better than right after his grooming appointment. Definately reccomend. I'd never go to anyone else thanks to Kevin.

My two Shih Tzus love Uncle Kevin! He is patient and loving with both - especially our older on…read morewho is almost 16 years old. I loved that Kevin tried a new technique to "fluff up" our older dog's fur (it worked!). Kevin is totally trustworthy- he has codes to our house and our credit card number to charge when we aren't home. Connor recommend him highly enough!

My puppy's 1st real haircut. She looks adorable & Elizabeth did a great job. She did exactly what I…read moreasked for. Will always go back here for my baby. Merry Christmas!!!!

Alicia has been grooming my baby boy "Brandy" since 6 months old. That was 5 years ago. My cat…read moreadores her. She is always reliable, caring and gives him a manicure and pedicure too. Anthony, I hope you realize how lucky you are to have a wonderful employee like Alicia. She is a Diamond in the Sky.

Julie is the absolute best. My puggle Layla is very nervous & skeptical but Julie took her time to…read morelet Layla roam around the salon before her appointment to warm up, and I didn't feel rushed when dropping her off. Julie's dog comes to work with her and she's a doll too! At other salons, I've picked up my dog after the appointment and she's visibly distressed for the rest of the day. Julie called me to let me know Layla was close to being done and when I arrived, Layla was hanging out behind the desk, comfortable behind a playpen gate (but not in a kennel) next to Julie while Julie was working on her next dog client. Layla was happy and has never looked better! Julie books pretty far out, but if you make your next appointment when checking out, you'll have no issues. we can't wait to visit again!

I can't say enough amazing things about this place…read more We have a five year old Vizsla, named Parker. Vizsla's, as a breed, should not be groomed. It ruins their skin or something. I don't know. She does need her nails cut frequently though...they grow crazy fast! So when we lived in NYC, we had Parker's day care cut her nails periodically, and we were never part of the process. We moved to Westchester and now have a dog walker, so no day care to cut her nails. Instead, we tried to have the vet cut them, which was disastrous. Parker is a real nut job lunatic about having her nails cut, and our usually sweet girl bears her teeth and tries to kill whoever is wielding the clippers. (She's 60 pounds of pure muscle. She could 100% take you and me out.) Since that didn't go well at all, we decided to give Groom Spot a try since they are close to our house and we like to support local businesses anyway. You guys. Julie and Larry are the dog whisperers. Julie is THE ONLY one who can cut Parker's nails. My husband and I usually take Parker over to them together, we don't have an appointment, but Julie and Larry stop what they are doing and take Parker in right away to clip her nails. Larry puts a muzzle on Parker (don't judge us, it's completely necessary) and my husband and I hold her down. But honestly? Julie usually has two feet clipped short and DONE before Parker even realizes what is happening. She doesn't really have much chance to freak out. And Parker is really smart (not just saying that because I'm her mother). The back two legs are usually a struggle, but Julie expertly and quickly handles it. We never have to come back another time, they have never not taken us, and they are two of the kindest, most professional people in this business. They are always smiling, and I don't think I would if I were them, Parker is a real pain in the rear when it comes to her nails. And as soon as they are done they tell Parker how good she is and give her a treat, commending her on her performance, which is completely unjustified. They just love dogs that much. I mean, totally same. Of note, we have tried to cut her nails on our own at home and NO WAY is that happening. I could write a great deal about all the types of tools and methods we have tried, to no avail. I don't know what we would do without Julie and Larry to take care of this for us. Bring your pets in! They are the best.

Was in search of a self dog wash and pet pantry delivered! I called to inquire some additional info…read moreand the staff was super friendly and helpful! I was able to get in same day during the week but weekends book up so call early in the morning to book for up to the day ahead. The wash is super affordable at $12.50 a bath. It's timed at 30 minutes but it was just enough time to scrub and dry my dog. 5 stars alone for just how clean this bath was! It's a private bath time which is nice if you have a nervous dog. The room is clean and surprisingly doesn't smell like wet dog! Props to the staff for keeping it so clean! Would definitely recommend for anyone in search of a self wash for your pup!

It is more than 20 miles away, half an hour drive even to the nearest location ( Scarsdale ) from…read moremy house so I had not been there for a long time. However, I received discount coupons in mail and I had been searching dog food for my picky eater, I decided to go even in torrential rain. A lady at the front greeted my husband and myself and offered for help. That was a very good impression. Furthermore, I noticed that the coupons were already expired to use, but she accepted them without any hesitation. ( Hope she won't get any trouble) The prices of the food I bought were less than I spent on Amazon. My dog liked the food very much. The trip to the store was a true worth for me.