Banana Bay was a wonderful place to stay!! Comfortable and the amenities were great. ONLY…read moredrawback was the back patio was being rebuilt with a retaining wall. Still usable just disappointing. But its being addressed!!

We rented a condo through AirBNB that was managed and rented by Southern Vacation Rentals. The…read moreunit was as described and was clean and beautiful. However, the manager of the condo complex was aggressive and confrontational. Southern Vacation Rentals requested that we allow this manager into our unit to "change out bracelets" (we never used these to begin with). We had no problem with this as long as we were home when the manager came. They were not able to accommodate this and would not set a date or time with us. They insisted the manager be allowed to enter while we were gone. This became an issue for most of our vacation. I tried calling Southern Vacation Rentals and they never answered but insisted on only communicating with us via text. I requested 4 times for them to call me and they never did. I would NEVER rent anything that was managed by Southern Vacation Rentals again.

Book this property here:…read morehttps://www.beachhouse.com/29182-perdido-beach-blvd-orange-beach-alabama-36561-p337368.html This brand new property features an East and West unit, and when both sides are rented, is one of the largest properties along Alabama's Gulf Coast. Each side will accommodate 14-26 guests and is one of the best values in the entire area when compared with comparable properties. This home sits approximately half a mile West of the Florida/Alabama state line and one mile to the East of the Perdido Pass Bridge in the heart of Orange Beach. Castle in the Sand East features a gulf side private heated pool, 6300 sqft under roof, Willington 304 stainless steel natural gas grill designed to hold up to the salt air better. There are 5 private covered balconies on the south side of the home, and their are two additional private covered balconies on the north side of the home that offer incredible views of Ole River. The kitchen features a gas cook top with 5 gas burners for families who love to prepare their own meals and do not enjoy fighting the crowds at the restaurants. The East side of this gulf front development has 9 bedrooms, 8 full baths,2 half baths, and an oversized den and sitting area with a 65 inch flat screen SMART TV along with a Blu-Ray DVD player. There is also a separate entertainment room/ den on the 3rd floor that has a 55 inch flat screen SMART TV, which also has a Blu-ray DVD player. All the bedrooms have 42' SMART TV's and a large selection of channels through DIRECTV. The home also has WIFI boosters on every floor designed to help guests have a stronger Wifi connection throughout the whole home and even on the balconies and decks.

DO NOT STAY AT THIS PLACE ! I repeat !…read moreDO NOT STAY AT THIS PLACE ! 1. ) You have to DRIVE to a TOTALLY DIFFERNT LOCATION to get the key, parking passes and wristbands than the actual Perdido Towers. 2. ) We stayed in Unit 507 and immediately when entered we attempted to open the stove, the STOVE DOOR STARTED HANGING DOOR started HANGING DOWN. It looks like someone had attempted to repair with super glue in the past. THIS WAS HORRIBLE ! 3. ) Also the LAUNDRY DOOR WAS OFF TRACK AT THE BOTTOM AND ON THE TOP. We could never get the door back on. The door started leaning and we feared it would fall on our daughter the hold trip and it did fall when we was upstairs sleeping at night and it scared us to death. 4. ) Also, in the middle of our stay, an employee knocked on our door and told us our PARKING PASSES THAT THEY PROVIDED US WERE NO LONGER ANY GOOD and we would need to start using NEW PARKING PASSES. This did not make sense to us at all. 5. ) Also the STOVE EYES were not plugged in properly. We could not get the STOVE EYES to work at all for the first night of our stay. We then realized the stove eyes were HALF WAY PLUGGED IN. 6. ) The BEACH CHAIRS AND BEACH UMBRELLLA ARE NOT INCLUDED IN THE STAY. You have to pay extra for the BEACH CHAIRS AND BEACH UNBRELLA. I have never stayed in a condo that does not provide at least TWO BEACH CHAIRS AND ONE BEACH UNBRELLA. 7. My kids SPILLED ORANGE JUICE IN THE BED and washed their hands on a towel after eating homemade CHOCOLATE CHIP COOKIES and PERDIDO REALTY EMPLOYEE ANNA PARKS said it was human feces. Wow ! This is laughable. Who would wipe poop with a towel when we have tissue. Both of our kids are potty trained and would never pee in the bed. This is all laughable. 8. ) Employee Anna Parks was very rude and made us feel that we are criminals. She would talk over me. She made us feel we were nobody and better pay up for the feces when there was never any feces. 9. ) The WIFI is horrible ! It moves very slow and didnt work at all most of the time. 10. ) 2 of the 3 TV's were out dated and was not smart Tv's. Could not connect to any of our apps on the Tv's.

Every year, my husband's golf group spends a week in Perdido, FL enjoying the weather, the beach,…read moreand, of course, the golf. For years, we have enjoyed the dependability of Perdido Realty in placing our entire group (from several states) in perfect rental condos. This year, our first floor, regularly chosen, condo was not available. Carrie continued to work with us over several days, until we found the perfect spot on the second floor, not far from our buddies. Looking forward to next year, and our next contact with Perdido Realty, and Carrie!

We stayed at the Perdido Tide Beach house in Orange Beach AL for a week in July. We had 17 people…read morethere for our family vacation, both adults and children. The house was large, roomy, and well maintained. The private pool and walkway to the beach were especially nice. The bedrooms all had their own bathrooms. There were no immediate house/hotels directly next to the house so privacy was wonderful. When one of the clothes dryers in the house stopped working, maintenance was quick to respond. The only negative is that for the entire week, each bathroom was provided one role of toilet paper - no spares. There were also no Kleenex boxes anywhere in the house, so anyone who sneezed had to use one of the "worth more than gold" toilet paper squares to blow their nose. And only one paper towel roll in the kitchen as well. (Even hotels provide spare toilet paper and tissues!) It was annoying and a cheap treatment for guests who are paying thousands to rent this house for a week. (TP is not something anyone is going to steal!) That irritation aside, we did enjoy the house and beach very much. Just bring your own TP and Kleenex if you plan to visit...

My family and I booked a beachfront condo in Gulf Shores through Luxury Coastal Vacations months in…read moreadvance. I hadn't been to Gulf Shores in years, and my husband and our 2-year-old son had never been, so we were incredibly excited for this trip. One week before our vacation, I received a call saying our reservation had been canceled. I was completely confused because just two days earlier I had received a confirmation from the host and thought everything was set. At first, I honestly thought it was a scam. It wasn't. I was told the property had been sold, and we were no longer allowed to stay there. I was shocked that a vacation could be canceled just one week before check-in. The representative I spoke with was also pretty rude and showed very little empathy for the situation. She told me my only options were to contact Airbnb Support to transfer my funds to another property or receive a full refund in 3-5 business days. When I contacted Airbnb Support, they told me my reservation was still showing as confirmed--not canceled. That meant I had to call Luxury Coastal Vacations a second time. This time I got a different representative who couldn't help me and said the first person I spoke with would have to call me back. She never did. Trying to find another 3-bedroom beachfront condo with similar amenities, for the same dates and within our budget, was nearly impossible. There were only a couple of options, and neither met our expectations. Luxury Coastal Vacations offered us one alternative--a duplex about five minutes from the beach that appeared to be in a questionable area--and it was $1,000 more than our original booking, which we would have had to pay ourselves. After I declined, they simply said there was nothing else they could do and told me to contact Airbnb Support. Thankfully, Airbnb was able to transfer our funds, and we ended up booking a beachfront condo in our original vacation destination, Panama City Beach. However, it took two stressful days to get everything sorted out. It was very stressful and annoying. I understand properties can be sold, but couldn't believe they can just cancel our vacation 1 week before and the way this situation was handled was extremely disappointing. There was little effort to help us find a comparable replacement or make things right. Because of this experience, if I ever see Luxury Coastal Vacations listed as the host again, I will skip that property and keep looking. I would not recommend booking with them

Nastiest rental mgmt company. Dirty units. Loud and lousy neighbors and they do nothing to help…read moreyou. Look for privately managed places or other mgmt company units to stay in. Would NOT recommend Tern Key or Turn Key

WAITING OVER 5 WEEKS TO RESOLVE ISSUE - CLIENTS BITTEN BY BED BEGS AT TURNKEY VACATION RENTAL…read morePROPERTY Address 3731 Ruby Way #1234171vb advertised as "3BR w/ Private Hot Tub in Prime Location - 3 Minutes to Skiing and Beach". Myself and my family were bitten by bedbugs at a Turnkey Vacation Rental property in South Lake Tahoe from January 17-20th and we are still waiting for a resolution to this issue. TVR's rental agreement states that they will contact us within 48h of conducting an assessment of the property. This tells me that they must either have not conducted an assessment of this property and that bed bugs are still at large, thus are in breach of California Civil Code Section 1941.1 OR they are liars and therefore in breach of our rental agreement. This issue is now more serious than the simple and unfortunate problem of their having been bed bugs at the property. Prospective tenants RECONSIDER your need to stay at a Turnkey Vacation Rental property. Not only will simple problems be ignored, but TVR seem to think they might be above the law and their contractual agreements... NOT WORTH WASTING YOUR TIME.

We have been staying here for about a week we're almost ready to head back home, I just made the…read moreother bed in the condo the bedroom has 3 rooms which is absolutely amazing and a balcony and even a washer and dryer! The thing I am most concerned about is , that I just found a dirty tissue in our bed we've been sleeping in and my boyfriend was non stop itching every night we're here. I would be cautious and always bring cleaning supplies. I wish I had a black light right about now.. that is gross, considering they even have washers AND DRYERS here, fucking sick. Your that damn lazy I don't even think they touched the beds I think the last people just made them and they didn't touch them

Undiscovered GEM. Folks, 15 minutes away from Orange Beach and half as crowded. The price is…read moreprobably 25-30% less than places like the Phoenix properties that have the ridiculous elevator wait times in summer. This was our first trip to Perdido Key, and our family is sold. The water is prettier, less crowded, less expensive, and only 15 minutes away from the upscale, expensive dining options of Orange Beach. The local restaurants in PK are not pretentious and expensive. Our family agreed, this was like to going to 30-A 30 years ago, before it got too trendy and too crowded. if you are not familiar with Perdido Key and Beach Colony, check em out. we are glad we did.

Wow. I hate to even post this. We have visited this restaurant several to mes in the past, but…read moredisappointment x 10 had us leaving tonight (on our anniversary) with one take home entre (more below) and a permanent farewell. - Reservations were very easy, and phone staff and we were warmly welcomed with a happy anniversary. But....! - don't know what happened bit the restaurant was FILLED with smoke when we came in (so much so my eyes watered)....this only mildly disappated before our departure..... - we sat down...ordered a "Vespa" martini...waiter said "I don't know what that is?" We said.."It is an Italian martini...your bar tender will know...!" He came back and said "No...never heard of it..," (oh well!).... - dry, not warm bread was delivered to the table - took a LONG time to get drinks - drinks we okay - wife ordered Grouper with "encrusted crab" coating (she was actually looking forward to it!); ordered Villagio Salad and seafood pasta - food arrived --salad was great....BUT grouper "encrusted" was grouper with sauted crab meat on top...(NO Crust!) and grouper did not seem fresh - seafood pasta was "meh," a la Olive Garden soupy... - when we were asked by waiter...."where was the crust?" He said "that IS crust?" My dear bride said "well crust suggests crunchy and this is wet and lumpy...," ..he continued to defend chef... - manager came by, same discussion, KINDLY offered to replace the entre..but at thst point...the moment had passed.... - we sent the grouper back (they did not charge us..which was nice...) - but for salad, two martini's and a "meh" pasta which was Olive-Garden-Soupy with a smokey room...we were charged $72! - Lastly...should add...there were flies landing on our food!!!! We were promised (nice) a "free desert," but really questioned the quality of anything we would receive.... SOOOOO very nice people, but overpriced for VERY average food....sadly, our last trip....we brought the anniversary celebration home (where we know how to make a Vespa!).

Condo was great. WIFI is sparse. Pool, workout room and hot tub were very nice. Golf course is…read morepretty and well maintained. Golfing with the ladies group on Mondays was a lot of fun- they were all very friendly and fun to play with.

We had a great time! The actual building is in a very safe area and very clean and well kept. The…read moreunit itself was fabulous. It was clean and very comfortable. We loved the view and the furniture on the balcony. So much that we are looking where to buy some for our house. It was so awesome to sit there each morning and be in the shade and watching all the people roasting in the sun down at the beach. Of course if you love roasting at the beach, it's just steps there! We didn't use the pools but they were nice looking. We did use the fitness center and we enjoyed it. The bed in the unit was SO comfortable, and we loved it that we are looking to buy the same mattress at our house . We slept like babies, as it's quiet and they have a fan and room darkening curtains. It is newly furnished and very nice. Each room has a RV with streaming options. I also noticed a pull out sofa but we didn't use it. The dining room has a kitchen table and a bar area. The kitchen has bare minimum so don't except to do some major meals there. But we did get a craving for a later snack after an early dinner and went to the local Publix and got some frozen pizza and salad and there was a pizza sheet and pizza cutter so it was sufficient for us. Plenty of plates and bowls and silverware and basic cookware. It was fine for us but if you're going to cook a lot of meals then bring stuff. There is a toaster and percolating coffee maker. There is automatic ice in the freezer. There is no dish soap so bring some. Bring extra TP and paper towels. They provide a couple dishwasher tabs. It is pretty basic like a nicer hotel room and having the extra half bath so if you're looking for a condo that has a lot of stuff then this isn't it. Like I said, it was perfect for us two and we really enjoyed it and would definitely rent here again in the future if it was available. The condo is in a great area. It's very quiet but if you want to go where there's more stuff then Orange Beach and Pensacola aren't very far. Also if you go eat, don't go to the Jellyfish Restaurant - it was terrible terrible. But definitely go to the Perdido Key Breakfast Club and get the Perdido Burrito. You'll thank me later. That was our favorite place. Also go to orange beach and go to Luna's and Cosmos because they are fire. Thank you for a lovely stay. The management company was FANTASTIC!! They kept us informed and instantly responded to questions we had. Also there were some activities discounted or free with them and we did the dolphin cruise with their discount.

The Phoenix X is a great condominium but condo 1002 is horrible!!! Hard bed and pillows! None of…read morethe lamps work and the blender was broken. We found that out while trying to make a pina colada and lost all of our alcohol!! Will never stay again!!!!

We have stayed with Brett Robinson rentals at Phoenix x and Phoenix xiii multiple times over the…read morepast 10 years. This year we stayed at phoenix x May 22nd thru the 26th in room 205. After a few days my wife and I started not feeling well. As we started to look closer around the unit we noticed multiple locations of mold in the bathroom walls and living area ceiling. Rust in the dishwasher along with rotted/swelling cabinets and flooring not finished with gaps and cracks. Going into this units we understand imperfections and wear and tear. As far as mold and rust, totally unacceptable especially at the rates they charge for the facilities.

If you are travleing through on the loop or just cruising the ICW, this is a great stop. It is…read morequiet at night, and seemd to be a safe area as we walked to restaurants in the dark for 3 nights. Two good restaurants in walking distance. We stayed at the marina section of the park. One odd thing is, you pull into your slip bow first due to low water on that end of the slip. Make sure you have long enough power cables and water hose as electric and water are center of the slip at the bow end of the boat. The people at the facility and customers were very nice and friendly. They do have a pump out at the dock, but we did not use it on our 3 days there. We would go back.

Campground was easy accessible. Clean and was in a good location. Can see the water from our site…read more Wished we could have fished there. That was the only drawback. Friendly staff and coffee was complimentary and very good.